Flood Insurance Information Number Changes for Louisiana Residents

BATON ROUGE, La. – Louisiana residents who have questions about the National Flood Insurance Program (NFIP) have a permanent helpline to call to get the most up-to-date information.

The number is 1-800-427-4661 for people who need information about the NFIP or want to request loss histories on their properties. Policyholders with questions or concerns about their claims may also speak with NFIP specialists.

The helpline operates from 7 a.m. to 7 p.m. CDT. Additional information is available at www.floodsmart.gov.

“This helpline is a valuable resource for Louisianians rebuilding after Hurricane Isaac,” said Federal Coordinating Officer Gerard M. Stolar of the Federal Emergency Management Agency (FEMA). “Talking one on one with a specialist can help survivors get the information they need to move forward with their recovery.”

Just days after Hurricane Isaac hit the state in late August 2012, FEMA’s joint field office in Louisiana opened a dedicated NFIP helpline for Hurricane Isaac survivors. Effective Friday, that number will no longer be in service.

More information on Louisiana disaster recovery is available online at www.fema.gov/disaster/4080 or www.gohsep.la.gov. FEMA is also on Twitter at twitter.com/femaregion6 and on Facebook at www.facebook.com/FEMA.