Hermine Survivors: Assistance Still Available, 14 Days Left to Register for Federal Disaster Aid

TALLAHASSEE, Fla.– Survivors rebuilding their lives from Hurricane Hermine have 14 days left to register for federal disaster assistance. The storm caused widespread damage along Florida’s western coastline, and the State of Florida, the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA) continue to support individual and family recovery efforts.

Individuals who have underinsured or uninsured damages or losses from Hurricane Hermine and who live in the 11 eligible counties still have until Monday, Nov. 28, to register for FEMA assistance. The counties included in the federal disaster declaration are Citrus, Dixie, Hernando, Hillsborough, Leon, Levy, Manatee, Pasco, Pinellas, Taylor and Wakulla.

Register online at DisasterAssistance.gov or by calling 800-621-3362, which is Video Relay Service (VRS) accessible. Survivors who are deaf, hard of hearing or who have difficulty speaking may call TTY 800-462-7585. Helpline hours are 7 a.m. to 10 p.m., seven days a week, until further notice. Multilingual operators are available (press 2 for Spanish).

Don’t wait to register. Applying for federal disaster assistance now may help if you still have unmet needs after receiving your insurance payment. While FEMA cannot duplicate assistance covered by insurance, you may still be eligible for assistance for losses not covered by insurance. The maximum amount of assistance FEMA can legally provide is limited. FEMA grants do not have to be repaid, are nontaxable and do not affect eligibility for Social Security, Medicaid or other federal benefits.

Make sure to complete and return the SBA loan application if you receive one. There is no charge to apply for the loan and no obligation to accept it, if approved. Second to insurance, SBA low-interest disaster loans are the primary source of financial assistance to rebuild disaster-damaged private property for homeowners, renters, businesses of all sizes, and private nonprofit organizations. A completed SBA loan application is also an important step in order to qualify for other state and FEMA grants that cover personal property, vehicle repair or replacement, moving and storage expenses and other help.

Disaster loans up to $200,000 are available to homeowners to repair or replace disaster damaged or destroyed real estate. Homeowners and renters are eligible for $40,000 to repair or replace disaster damaged or destroyed personal property. If SBA does not offer a homeowner or renter a loan, they are referred to FEMA for possible additional grant consideration. Businesses and private nonprofit organizations can borrow up to $2 million for disaster-related losses.

For more information on Florida’s disaster recovery visit fema.gov/disaster/4280, twitter.com/FEMA, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

 

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Hermine Survivors: Assistance Still Available, 14 Days Left to Register for Federal Disaster Aid

FEMA Authorizes Federal Funds to Help Battle North Carolina Wildfires

ATLANTA , Ga.–The U.S. Department of Homeland Security’s Federal Emergency Management Agency (FEMA) has authorized federal funds to reimburse costs to North Carolina to fight the Party Rock Fire burning in Rutherford and Buncombe counties.

This authorization makes FEMA grant funding available to reimburse 75 percent of the eligible firefighting costs for managing, mitigating and controlling the fire. Eligible costs can include labor, equipment and supplies used for fighting the fire and costs for emergency work such as evacuations and sheltering, police barricading and traffic control.

“This wildfire constitutes a major threat to lives and property. FEMA has approved this request to ensure that North Carolina has the resources to fight this fire,” said FEMA Regional Administrator Gracia Szczech. “State and local partners are the frontline responders battling this wildfire, and we will work closely with them.”

The state requested a Fire Management Assistance Grant (FMAG), and it was granted on the evening of November 11, 2016. The fire started on November 5 in Chimney Rock State Park, and had burned in excess of 1,101 acres of state and private land. At the time of the request, the fire was threatening 500+ homes in and around the Lake Lure, Chimney Rock and Shumont communities. Mandatory evacuations were taking place for approximately 800+ citizens and evacuations are expected to increase. There are 20 other large fires burning uncontrolled within the state.

Federal fire management assistance is provided through the President’s Disaster Relief Fund and made available by FEMA to fund firefighting activities when there is a fire threat that could cause a major disaster. Eligible state firefighting costs covered by the aid must first meet a minimum threshold for costs before assistance is provided.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Download the FEMA mobile app for disaster resources, weather alerts, and safety tips.

 

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FEMA Authorizes Federal Funds to Help Battle North Carolina Wildfires

Disaster Assistance Tops $3.1 Million for Virginia Survivors

VIRGINIA BEACH, Va. – One week after President Obama issued a major disaster declaration for the Commonwealth of Virginia, more than $3.1 million has been approved for homeowners and renters affected by Hurricane Matthew on Oct. 7, 2016.

This assistance comes in the form of federal grants to individuals and households as part of a joint effort by the Virginia Department of Emergency Management (VDEM) and the Federal Emergency Management Agency (FEMA) officials. More than 1,970 households have applied to FEMA for disaster grants for homeowners and renters. Assistance is currently available to residents in four cities, Chesapeake, Newport News, Norfolk, and Virginia Beach.

Disaster assistance for individuals may include grants to help homeowners and renters with temporary housing, essential home repairs, personal property replacement, and serious disaster-related needs. Disaster assistance grants from FEMA are not taxable income and will not affect eligibility for Social Security, Medicare, and other federal programs. Grants do not have to be repaid to the federal government and do not count as taxable income.

FEMA-contracted housing inspectors have completed more than 1,035 inspections of disaster-damaged properties to verify damage.

Although $3.1 million has been approved in FEMA grants, flood insurance policies have paid more than $12.3 million to those who were covered by flood insurance. To date 2,179 claims have been filed.

Everyone in the disaster declared municipalities is eligible to buy flood insurance, whether they are a business owner, reside in, rent, or own a primary or secondary residence inside or outside a high risk or special flood hazard area. Even condominium complexes can purchase flood insurance. Flood insurance is the best tool for economic recovery after a flood event.

One of FEMA’s federal partners in disaster recovery, the U.S. Small Business Administration (SBA), offers low-interest disaster loans for businesses of all sizes, homeowners, renters and private non-profit organizations. SBA disaster loans may cover repairs, rebuilding, as well as the cost of replacing lost or disaster-damaged real estate and personal property.

For more information about SBA loans, call SBA’s Disaster Assistance Customer Service Center at 800-659-2955, email disastercustomerservice@sba.gov, or visit http://www.sba.gov/disaster.  TTY users may call 800-877-8339. Applicants may also apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/ela.

Registering with FEMA is the first step in qualifying for disaster assistance. January 3, 2017 is the deadline for survivors to file an application. FEMA encourages all survivors who sustained disaster-related damage or losses to apply by phone (voice, 711 or relay service) at 800-621-3622. TTY users should call 800-462-7585. Go online at DisasterAssistance.gov. The toll-free lines are open 7 a.m. to 11 p.m. seven days a week. Multilingual operators are available.

The Commonwealth and FEMA operate Disaster Recovery Centers (DRCs) in Chesapeake, Norfolk and Virginia Beach. DRCs are open Monday through Sunday, 7 a.m. to 7 p.m.  An easy-to-use DRC Locator is available online at //asd.fema.gov/inter/locator/home.htm.

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Disaster Assistance Tops $3.1 Million for Virginia Survivors

Do Not Let Misinformation Keep You from Registering for Disaster Assistance

RALEIGH, N.C. — Thousands of North Carolinians registered for disaster assistance since Hurricane Matthew struck the state Oct. 4, and thousands more may still be eligible.

Some survivors don’t register for assistance for a variety reasons, including misunderstandings, rumors and misconceptions and therefore miss out on financial and other disaster assistance. 

If you haven’t yet registered and are a homeowner, renter or business owner with disaster-related damage in a designated county, do not let misinformation keep you from registering. Do it now before it’s too late.

FEMA and the State works closely with other state and federal partners, the private sector, faith-based and voluntary agencies to help match survivors with avenues of assistance. No one is denied disaster assistance because of someone else’s need and most programs are not dependent on income.

Two common misconceptions regarding registering with FEMA are:

  1. Registering for disaster assistance with other agencies or organizations registers you for FEMA disaster assistance.  It does not.
  2. Having FEMA flood insurance registers you for disaster assistance. It does not. It also does not disqualify you from applying for assistance. Flood insurance claims are handled separately and you may find that you had uninsured losses.

If you haven’t registered because English is not your first language, don’t let that stop you.  If you or someone you know needs language assistance, FEMA has interpreters who speak many languages. Translators are available and can help you in the registration process.

Also know that you may apply if you are a non-citizen national with a Social Security number or a qualified alien who holds permanent residency, refugee, or asylum status. If you are the parent of a U.S. citizen in your household, you may apply for federal disaster assistance on behalf of your child.

If you are a renter and haven’t registered, know that you too may be eligible for federal disaster assistance and referrals to state agencies that may be able to help.

As an applicant, your information is confidential. FEMA does not share your information with other agencies unless you want us to do so.

FEMA, NCEM and the U.S. Small Business Administration offer a variety of programs to help in your recovery. FEMA assistance will not affect your government benefits, such as Social Security, Medicare, Medicaid or SNAP (Supplemental Nutrition Assistance Program) and you will not pay additional income taxes or see any reduction in your Social Security checks or any other federal benefits.

The following are commonly asked questions and responses with accurate information about federal and state disaster programs and services:

  • I have insurance. Am I still eligible for help? Possibly. FEMA will not duplicate insurance benefits, but you may be eligible for help with losses not covered or with damage in excess of your coverage.
  • I am waiting for my insurance adjuster. Can I still apply for disaster assistance? Yes. Don’t wait for an adjuster before applying for aid or making necessary repairs to make your house livable, but do check with your local building officials for permitting, right of entrance or any other local issues before starting, and be sure to keep papers and receipts for all work because you may qualify for reimbursement of expenses not covered by insurance. And, you will want to keep FEMA informed of your settlement status and provide any updated insurance documentation, including a settlement if you received it.
  • I received help from the Red Cross and other organizations immediately after the disaster. Can I still get help from FEMA or the state? Yes.
  • If I gave information to my emergency manager, called 2-1-1 or the American Red Cross, must I still register with FEMA? Yes. To be eligible for federal and state disaster assistance, you must first apply with FEMA. You can apply online at DisasterAssistance.gov, call FEMA’s Helpline at 800-621-3362 for voice, 711 and Video Relay Service. If you are deaf, hard of hearing or have a speech disability and use a TTY, you would call 800-462-7585. You also can download the FEMA Mobile App and apply.
  • I don’t own a business. Why should I apply for a loan from the SBA? Next to insurance, SBA is the primary source of funds for real estate property repairs and replacing lost contents following a disaster. Obtaining a low-interest disaster loan may be the solution to your recovery needs. Returning the completed application also may enable you to qualify for additional FEMA disaster recovery assistance programs for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs. If SBA determines you cannot afford a loan, you may be considered for assistance from other organizations. There is no requirement to take out a loan if one is offered from SBA.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency. You also can personally visit one of the many Disaster Recovery Centers.  To locate a DRC nearest you, can call the FEMA Helpline 800-621-3362, for TTY it is 800-462-7585, download the FEMA mobile app or go online to Fema.gov/drc or NCDPS.gov.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Do Not Let Misinformation Keep You from Registering for Disaster Assistance

Services Available for Matthew, Hermine Survivors with Disabilities, Access Needs

TALLAHASSEE, Fla. – Residents with disabilities or access and functional needs affected by the recent hurricanes in Florida can find many resources to assist in applying for federal disaster assistance.

Every resident in a declared disaster area receives the same services and assistance. This is a FEMA commitment.

FEMA Individual Assistance (IA) is available in nine counties affected by Hurricane Matthew: Brevard, Duval, Flagler, Nassau, Putnam, Seminole, St. Johns, Volusia and Indian River Counties. Residents in eight counties affected by Hurricane Hermine are also eligible to apply: Leon, Dixie, Levy, Citrus, Hernando, Pasco, Pinellas and Hillsborough Counties.

Survivors can register the following ways:

  • Online at DisasterAssistance.gov.

  • Download the FEMA mobile app.

  • Call the FEMA Helpline at 800-621-3362 (voice, 711/VRS-Video Relay Service) (TTY: 800-462-7585). Multilingual operators are available (for Spanish, press 2).

FEMA’s disaster recovery centers are locations where survivors can meet face-to-face with various agencies and service providers. The centers are equipped with accessibility kits that offer accommodations to meet the needs of the entire community, including people with disabilities and other access and functional needs.

In addition to accommodating survivors with disabilities, FEMA also reaches out to people with limited English proficiency by providing multilingual operators, making printed literature available in multiple languages and having translators available in the field. Information on the registration process is also available in American Sign Language at http://www.fema.gov/media-library/assets/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Register with FEMA as soon as possible and, if asked, complete and return a U.S. Small Business Administration (SBA) loan application. There is no charge to apply for the loan and no obligation to accept it if approved. Homeowners can receive loans of up to $200,000 to repair or replace their primary residences. Homeowners and renters may also borrow up to $40,000 to replace damaged or destroyed personal property including vehicles.

For more information about SBA loans, call SBA’s Disaster Assistance Customer Service Center at 800-659-2955 (TTY: 800-877-8339), email disastercustomerservice@sba.gov, or visit http://www.sba.gov/disaster. Applicants may also apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/ela.

For more information on Florida’s disaster recovery visit fema.gov/disaster/4280, fema.gov/disaster/4283, twitter.com/femaregion4, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers. For imagery, video, graphics and releases, see fema.gov/Hurricane-Matthew.

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Services Available for Matthew, Hermine Survivors with Disabilities, Access Needs

FEMA/State Disaster Recovery Centers Change Hours of Operation

RALEIGH, N.C. – FEMA/State Disaster Recovery Centers will reflect new operational hours in all North Carolina counties hosting them. Beginning Monday, Oct. 31, the new hours will be Monday through Saturday, 10 a.m. to 7 p.m. until further notice.

North Carolina residents, who suffered losses and damage as a result of Hurricane Matthew can receive help applying for federal assistance, learn about the types of assistance available, the appeals process and get updates regarding their applications at any of the DRCs operating six days a week in the impacted counties.

All DRCs are staffed with representatives from the Federal Emergency Management Agency, North Carolina Emergency Management and the U.S. Small Business Administration.

To locate a DRC nearest to you, call 800-621-3362 or download the FEMA mobile app.  If you have access to a computer, you can go online to www.ReadyNC.gov.

If you have phone and/or internet access, you may register in one of the following ways:

  • Online at DisasterAssistance.gov.
  • Call the FEMA Helpline at 800-621-3362. It is the same number if you use 711 or Video Relay Service.
  • Call 800-462-7585 if you are deaf, hard of hearing or have a speech disability and you use a TTY.
  • Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille large print, etc. while visiting a disaster recovery center may call the Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at http://www.fema.gov/media-library/assets/videos/111546.

FEMA financial disaster assistance are grants that do not have to be repaid. FEMA assistance is non- taxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit www.readync.org and fema.gov/disaster/4285. Follow FEMA on Twitter at @femaregion4 and North Carolina Emergency Management at @ncemergency.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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FEMA/State Disaster Recovery Centers Change Hours of Operation

Hurricane Hermine Survivors: Assistance Still Available, 30 Days Left to Register for Federal Disaster Aid

TALLAHASSEE, Fla. – Survivors rebuilding their lives from Hurricane Hermine have 30 days left to register for federal disaster assistance. The storm caused widespread damage along Florida’s western coastline. The State of Florida, the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA) continue to support individual and family recovery efforts.

As of close of business Oct. 27, 2016, nearly $38 million in federal assistance has been provided to homeowners, renters and business owners in designated areas for Hurricane Hermine, including:

  • $27 million in flood insurance approved for policyholders under the National Flood Insurance Program (NFIP).
  • More than $5.5 million approved to help individuals and families recover from the disaster, including more than $4.5 million for housing assistance.

  • Nearly $5.4 million in SBA disaster loans to both individuals and businesses.

Individuals who have underinsured or uninsured damages or losses from Hurricane Hermine and who live in the eight eligible counties still have until Monday, Nov. 28, to register for FEMA assistance. The counties included in the federal disaster declaration are Citrus, Dixie, Hernando, Hillsborough, Leon, Levy, Pasco and Pinellas

Register online at DisasterAssistance.gov or by calling 800-621-3362, which is Video Relay Service (VRS) accessible. Survivors who are deaf, hard of hearing or who have difficulty speaking may call TTY 800-462-7585. Helpline hours are 7 a.m. to 10 p.m., seven days a week, until further notice. Multilingual operators are available (press 2 for Spanish).

Don’t wait to register. Applying for federal disaster assistance now may help if you still have unmet needs after receiving your insurance payment. While FEMA cannot duplicate assistance covered by insurance, you may still be eligible for assistance for losses not covered by insurance. FEMA grants do not have to be repaid, are nontaxable and do not affect eligibility for Social Security, Medicaid or other federal benefits.

Register with FEMA and, if asked, complete and return the SBA loan application. There is no charge to apply for the loan and no obligation to accept it if approved. SBA low-interest disaster loans can help homeowners, renters, businesses of all sizes and private nonprofit organizations rebuild. Homeowners can receive loans of up to $200,000 to repair or replace their primary residences. Homeowners and renters may also borrow up to $40,000 to replace damaged or destroyed personal property including vehicles. Businesses and private nonprofit organizations can borrow up to $2,000,000 for disaster-related losses.

For more information on Florida’s disaster recovery visit fema.gov/disaster/4280, twitter.com/FEMA, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers.

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Hurricane Hermine Survivors: Assistance Still Available, 30 Days Left to Register for Federal Disaster Aid

North Carolina Survivors: Avoid Disaster-Related Scams and Fraud

As North Carolina residents work to recover from the recent flooding resulting from Hurricane Matthew, they should be on guard for and report suspicious activity of potential fraud and scam artists, identity thieves and other criminals who prey on survivors. The following are a few common post-disaster fraud practices:

Fraudulent phone calls or visits: Individuals claiming to be from FEMA and who do not have proper FEMA photo identification.

  • Survivors will be asked to provide their Social Security number and banking information only when registering for FEMA assistance. They should never give this information to contractors.

Fake offers of federal aid: A phone or in-person solicitor promises to speed up the insurance, disaster assistance or building-permit process for a fee. Other scam artists promise a disaster grant and ask for large cash deposits or advance payments in full.

  • Federal workers do not solicit or accept money.

  • FEMA and SBA staffers will never charge applicants for disaster assistance, inspections or for assisting individuals fill out applications.

  • If in doubt, survivors should not give out information.

Phony housing inspectors: If home damage is visible from the street, an owner/applicant may be especially vulnerable to fraudulent housing inspectors who claim to represent FEMA or the U.S. Small Business Administration (SBA). Applicants should ALWAYS:

  • Ask to see the inspector’s identification badge. A FEMA or SBA shirt or jacket is not proof of someone’s affiliation with the government. ederal employees and contractors carry official photo identification.

  • FEMA inspectors will already have applicants’ nine digit registration number.

  • FEMA inspectors will never require banking or other personal information.

    North Carolina residents should also be aware that FEMA housing inspectors verify damage. They do not hire or endorse specific contractors to fix homes or recommend repairs nor do they determine your eligibility for assistance.

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    FS – North Carolina Survivors:  Avoid Disaster-Related Scams and Fraud – Page 2

    Fraudulent building contractors: Disasters also attract fraudulent contractors who offer to begin work immediately and request a cash advance payment. When hiring a contractor: 

  • Residents should only use licensed local contractors who are backed by reliable references and get written estimates from at least three contractors that include the cost of labor and materials. They should also read the fine print.

  • Residents should insist that contractors carry general liability insurance and workers’ compensation. If he or she is not insured, you may be liable for accidents that occur on your property.

  • Don’t pay more than half the costs of repairs upfront.

Bogus pleas for post-disaster donations: Dishonest solicitors may play on the emotions of disaster survivors. These solicitations may come by phone, email, letter or face-to-face.

  • Residents should verify legitimate solicitations by asking for the charity’s exact name, street address, phone number and website address, then phone the charity directly and confirm that the person asking for funds is an employee or volunteer.

  • Residents should not pay donations with cash.

  • Residents should request a receipt with the charity’s name, street address, and phone number.

Unfair Price Gouging:  North Carolina residents should also be on the lookout for price gouging by gas stations, hotels and other businesses serving disaster survivors in the state.

If you suspect someone is perpetrating fraud, call the FEMA Disaster Fraud Hotline at 866-720-5721, your local police department or the North Carolinas Fraud Hotline at 877-5-NOSCAM.

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North Carolina Survivors: Avoid Disaster-Related Scams and Fraud

Applying for Individual Assistance in South Carolina

COLUMBIA, S.C. – Homeowners, renters and business owners in Marion and Orangeburg counties must register with the Federal Emergency Management Agency (FEMA) to be eligible for federal disaster assistance for Hurricane Matthew damages and losses in South Carolina.

Disaster survivors may register in any of the following ways:

  • Online at DisasterAssistance.gov;

  • On the FEMA Mobile App;

  • Calling 800-621-3362 (FEMA)

  • Applicants who use 711 or Video Relay Service may also call 800-621-3362

  • People who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585;

  • The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week

  • Multilingual operators are available.

    Additionally, Disaster Survivor Assistance Teams will soon will be stationed in Marion and Orangeburg counties and visiting damaged neighborhoods to help people register.  Disaster Recovery Centers are planned to open in the near future in the declared counties.

Survivors should contact their insurance company to file an insurance claim. FEMA is unable to duplicate insurance payments. However, those without insurance or those who are underinsured may be eligible for help.

The assistance process is faster if only one person per household registers with FEMA, preferably the head of the household. FEMA’s Individual Assistance program applies only to damage to the survivor’s primary residence. Damage to secondary homes is not eligible.

The following information is needed when registering with FEMA:

  • Social Security number;

  • Address of the location where the damage occurred;

  • Current address;

  • Current telephone number;

  • Insurance information;

  • Total household annual income;

  • Routing and account number for your checking or savings account (this allows FEMA to directly transfer disaster assistance funds into your bank account);

  • A description of disaster-caused damage and losses.

    Assistance for eligible survivors can include grants for temporary housing and home repairs, and for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs. Long-term, low-interest disaster loans from the U.S. Small Business Administration (SBA) also may be available to cover losses not fully compensated by insurance or benefits from other agencies or organizations.

    Survivors who cannot afford to repay an SBA loan may be eligible for additional grant assistance. They will have to submit an SBA loan application before that can be determined.

After registering with FEMA, applicants will be contacted by a FEMA-contracted housing inspector to schedule an appointment to inspect the house and determine the extent of damage. An adult must be present for the inspection. When registering, applicants should provide a contact telephone number where they always can be reached or receive messages.

Homes that remain flooded cannot be inspected until the water recedes.

FEMA assistance is limited to the amount necessary to make the home safe, sanitary and secure for the number of occupants who live there. The cost of repairing additional spaces such as family rooms, dens or extra bedrooms is not considered. Repair cost estimates are based on standard material and construction costs.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 for the latest road conditions.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.

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Applying for Individual Assistance in South Carolina

Florida Residents: Beware of Fraud, Scams and Price Gouging

TALLAHASSEE, Fla. – State and federal recovery officials encourage Florida residents to watch for and report any suspicious activity or potential fraud from scam artists, identity thieves and other criminals who may try to prey on survivors vulnerable due to the recent hurricanes. They should also be on the lookout for price gouging by gas stations, hotels and other businesses serving disaster survivors in Florida.

FEMA encourages survivors to be especially vigilant for these common post-disaster fraud practices:

  • Fraudulent building contractors

  • Use only licensed local contractors backed by reliable references.

  • Demand that contractors carry general liability insurance and workers’ compensation.

  • Don’t pay more than half the costs of repairs upfront.

     

  • Bogus pleas for post-disaster donations 

  • Verify legitimate solicitations by asking for the charity’s exact name, street address, phone number and Web address.

  • Phone the charity and confirm that the person asking for funds is a genuine employee or volunteer.

  • Don’t pay donations with cash.

  • Request a receipt with the charity’s name, street address, and phone number.

     

  • Fake offers of state or federal aid

  • Beware of visits, telephone calls or e-mails — claiming to be from FEMA or the State of Florida — asking for your Social Security number, bank account number or other sensitive information.

  • Avoid scam artists who promise a disaster grant and ask for large cash deposits or advance payments in full.

  • Federal and state workers never solicit or accept money or charge applicants for disaster assistance, inspections or help in filling out applications.

Those who question the validity of a contact or suspect fraud are encouraged to call the toll free FEMA Disaster Fraud Hotline at 866-720-5721 or the Florida Attorney General’s fraud and price gouging hotline at 866-966-7226. Complaints also may be made by contacting local law enforcement agencies.

For more information on Florida’s disaster recovery visit fema.gov/disaster/4280, twitter.com/FEMA, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers. For imagery, video, graphics and releases, see fema.gov/Hurricane-Matthew.

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Florida Residents: Beware of Fraud, Scams and Price Gouging

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