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Survivors Urged to Stay in Touch with FEMA

SACRAMENTO, Calif. – The deadline for Calaveras and Lake county wildfire survivors to register with FEMA has passed, but various forms of disaster assistance remain available. Survivors who registered with the Federal Emergency Management Agency are urged to stay in touch with the agency.

“Even though the DRCs are closed, FEMA remains in California to work with the state and local governments to provide assistance with recovery,” said Tim Scranton, Federal Coordinating Official for this disaster. “FEMA will remain as long as needed.”

Charles Rabamad, the Deputy State Coordinating Officer added: “Recovery is ongoing, all this work could not be done without our federal, state and local partnerships. Cal OES continues to support and assist these communities in the rebuilding and redeveloping efforts.”

Applicants can track their claims and should notify FEMA of changes to their mailing addresses, phone numbers, email addresses and if they receive insurance settlements or discover additional damages.

How to reach FEMA:

Go online at www.DisasterAssistance.gov or www.fema.gov
Dial the FEMA Helpline 800-621-3362 or (TTY) 800-462-7585
For those who use 711 Relay or Video Relay Services, call 800-621-3362
The toll-free numbers are operated from 6 a.m. to midnight daily

Survivors Advised to Stay in Touch with FEMA

Multilingual phone operators are available on the FEMA helpline. Choose Option 2 for Spanish and Option 3 for other languages.

Although the Disaster Recovery Centers (DRC) are closed, the U.S. Small Business Administration will operate Disaster Loan Outreach Centers (DLOCs) at the DRC sites in San Andreas and Middletown. Hours are Monday through Friday, 9 a.m. to 6 p.m.

At the DLOCs disaster loan applications, started before Nov. 23, can be finalized. The two facilities will remain open until further notice.

For more information, contact the SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@SBA.gov or visiting SBA’s website at www.sba.gov/disaster. Deaf or hard-of-hearing individuals may call 800-877-8339. DLOCs will be closed from Thanksgiving Day through the weekend, reopening Monday, Nov. 30.

Other services available to survivors include:

Crisis Counseling is a service provided through your county Mental Health Department. Services, for children and adults, help survivors deal with the emotional affects of going through a crisis. Call the Calaveras County Mental Health Crisis Hotline: 800-499-3030 (main office number 209-754-6525). The Lake County Mental Health Crisis Hotline is 800-900-2075.
Legal Services is provided to survivors for free through the Young Lawyers Division of the American Bar Association. Legal advice is limited to cases that will not produce a fee including assistance with insurance claims, advice on landlord/tenant problems, home repair contracts and contractors, mortgage-foreclosure problems, assisting in consumer protection matters, remedies and procedures and replacement of wills and other important

legal documents. Survivors unable to pay for legal services may call 800-657-0479 between 9 a.m. and 9 p.m. Monday through Friday. For TTY: call 711.

For more information on California’s wildfire recovery, visit: caloes.ca.gov or fema.gov/disaster/4240 and follow us on Twitter @femaregion9 and @Cal_OES and on Facebook at facebook.com/FEMA and facebook.com/CaliforniaOES.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been

Survivors Urged to Stay in Touch with FEMA

discriminated against, call FEMA toll-free at 800-621-FEMA (3362). If you have a speech disability or hearing loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an

SBA loan. However, applicants who are referred to SBA for a disaster loan must apply to be eligible for additional FEMA assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov.

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Survivors Urged to Stay in Touch with FEMA

Include Your Pets in Disaster Preparedness Planning

SACRAMENTO, Calif. – Many pets were left behind to fend for themselves during the wildfires in California’s Calaveras and Lake counties resulting in serious injuries, death or disappearance.

This occurred because the fire came so fast many survivors had no time to save the animals.

“Pets are members of the family. You wouldn’t want to leave a family member behind during a disaster would you?” said Deputy State Coordinating Officer Charles Rabamad. “Having a plan and emergency kit for your pets is just as important as having them for your mother, father, sister or brother.”

With predictions of more severe weather and flooding this winter due to El Niño now is a good time to develop both a family and pet emergency plan. Here are some tips on what to include in your pet plan:

If your pet doesn’t have a microchip, ask your veterinarian about the possibility. Make sure your pet’s tags are up-to-date and fastened to its collar. If possible, attach the address and/or phone number of your evacuation site. If your pet gets lost, its tag is its ticket home.
Make sure your pet’s immunizations are current and keep a copy of the veterinary records with you.
Take a photo of your pet and keep it with you for identification purposes.
Make a pet emergency kit. You should have enough pet food, bottled water and medications for three days. Also, pack cat litter and pan, manual can opener, food dishes, leash and collar, brush, blankets, a first aid kit and other supplies. A full list of items to include can be found online at www.Ready.Gov. Information also is available at www.Cal-cares,com and www.CDFA.ca.gov.
If you plan to shelter in place, identify a safe area of your home where you can all stay together. Put all emergency supplies in that room ahead of time, including your pet’s crate and supplies.

Include Your Pets in Emergency Planning

Consider checking with your local animal control agency or emergency management office now to determine if a pet-friendly shelter is available in your area. Make a list of boarding facilities and veterinary offices that might be able to shelter animals in disaster emergencies.
Make a buddy system with your friends or neighbors as a back-up emergency plan if you cannot care for your animals yourself. The buddy system will assure that someone is available to care for or evacuate your pets if you are unable to do so.

Those with larger animals such as horses, cattle, sheep, goats or pigs should also plan for these animals by:

Ensuring all animals have some form of identification.
Evacuating animals whenever possible. Map out primary and secondary routes in advance.
Making sure vehicles and trailers for transporting animals as well as experienced handlers and drivers are available.
Ensuring destinations have food, water, veterinary care and handling equipment.

Survivors can register for FEMA assistance online at DisasterAssistance.gov or by calling 800-621-3362; TTY 800-462-7585; 711 or Video Relay Service (VRS), call 800-621-3362. Registration continues through Nov. 23.

For more information on California’s wildfire recovery, visit: caloes.ca.gov or fema.gov/disaster/4240 and follow us on Twitter @femaregion9 or @CAL_OES and facebook.com/CaliforniaOES and at Facebook.com/FEMA. For more information on preparing your pets for a disaster go to www.Ready.Gov. The state program CARES also provides information on animal care and control in the event of a disaster or emergency. Find the agency online at www.cal-cares.com.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). If you have a speech disability or hearing loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who are referred to SBA for a disaster loan must apply to be eligible for additional FEMA assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

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Include Your Pets in Disaster Preparedness Planning

Two Weeks Left to Register for FEMA Grants and Apply for SBA Disaster Loans

SACRAMENTO, Calif. – The deadline is Nov. 23, 2015, to register with the Federal Emergency Management Agency for disaster assistance and to apply to the U.S. Small Business Administration for low-interest, long term disaster loans.

FEMA’s Disaster Recovery Centers in Calaveras and Lake counties will maintain normal operating hours on Veterans Day, Wednesday, Nov. 11. At the centers, disaster survivors can register for FEMA disaster assistance, apply for an SBA loan, and discuss recovery issues with representatives of various organizations and agencies. DRC hours are 8 a.m. to 6 p.m. weekdays and 9 a.m. to 4 p.m. Saturdays. DRC locations can be found at FEMA.gov/DRC.

Even if you think you were fully insured against the devastating wildfires, it is important to register with FEMA and also submit an initial SBA online loan application by the Nov. 23 deadline just in case your insurance later turns out to be inadequate.

Once registered with FEMA, an application for assistance can remain open for up to a year from the declaration date – until Sept. 23, 2016 – pending final resolution of insurance coverage.

Survivors also can finalize a preliminary SBA loan application after the Nov. 23 deadline, as long as the initial application has been submitted by that date.

So far, 3,598 individuals and households have contacted FEMA for assistance and information: 1,092 in Calaveras County and 2,506 in Lake County.

More than $10.4 million has been authorized to date by FEMA for individuals and households. That amount includes nearly $6.9 million for Housing Assistance and more than $3.5 million for Other Needs Assistance, such as replacement of damaged or destroyed medical equipment, clothing, essential furnishings, appliances and even an automobile.

To date, 2,763 damaged or destroyed homes, 99 percent of the total, have been examined by FEMA’s inspection services.

The SBA has approved more than $12.8 million in disaster loans to businesses, private nonprofits, homeowners and renters. That includes $11.5 million to homeowners and renters and $1.3 million to businesses and private nonprofits for both physical damages and Economic Injury Disaster Loans.

Small businesses and most private nonprofit organizations have until June 22, 2016, to apply for Economic Injury Disaster Loans only.

FEMA refers most survivors to the SBA for long term disaster recovery loans. Those applicants should complete an SBA loan application, even if they feel they cannot afford or do not want a loan. SBA disaster loans are part of the federal assistance process. Accepting an SBA loan is not required, but submitting that application may trigger additional grant assistance through FEMA’s Other Needs Assistance program, which is administered by the state of California.

Survivors can apply for FEMA assistance online at DisasterAssistance.gov or by calling 800-621-3362; TTY 800-462-7585; 711 or Video Relay Service (VRS), call 800-621-3362. Registration continues through Saturday, Nov. 23.

A direct telephone hotline is operational to process any requests from survivors who may need additional assistance: 916-381-0330, for TTY, call 711.

For more information on California’s wildfire recovery, visit: caloes.ca.gov or fema.gov/disaster/4240 and follow us on Twitter @femaregion9 and at facebook.com/FEMA.

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Two Weeks Left to Register for FEMA Grants and Apply for SBA Disaster Loans

Pine Ridge Disaster Recovery Center to Close

PINE RIDGE, S.D. – The last Pine Ridge Disaster Recovery Center (DRC), located at the SuAnne Big Crow Center, is closing permanently at 5 p.m., MST, on Friday, November 6, 2015.

Oglala Sioux Tribal and federal officials have been paying close attention to how many applicants have been visiting the center. Over the past weeks, the number of individuals seeking help at the Pine Ridge Disaster Recovery Center has dropped, indicating that the information needs of survivors in the area who suffered damages during the May 8-29^th event have mostly been met.

After the center closes, disaster survivors can still call the Federal Emergency Management Agency (FEMA) at 800-621-3362 to have questions answered about their disaster assistance registration, check their application status, or update their insurance claim or contact information. A FEMA representative is available at the toll-free number from 5 a.m. to 8 p.m., MST, seven days a week.

Anyone with questions concerning a loan from the U.S. Small Business Administration (SBA) or for information about SBA programs, go to sba.gov/disaster or call (800) 659-2955.

Survivors should complete and return their SBA loan applications as soon as possible. Filing the loan application does not obligate people to accept an SBA loan. However, failure to complete and submit the home disaster loan application may stop the FEMA grant process. Survivors who submit an SBA application and are declined a loan may be considered for other FEMA assistance.

In addition to the Pine Ridge Disaster Recovery Center, which has been open continuously since August 15th, FEMA deployed 13 Mobile DRCs that rotated among 7 different locations across the Pine Ridge Reservation during a 60-day period. Collectively these centers serviced more than 2500 visits by Oglala Sioux Tribal residents.

DRCs have been operated by the Oglala Sioux Tribal Office of Emergency Management and FEMA in partnership with the U.S. Small Business Administration (SBA).

Multilingual phone operators are available on the FEMA Helpline. Choose Option 3 for other languages. People who have a speech disability or are deaf or hard of hearing may call (TTY) 800-462-7585.

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Pine Ridge Disaster Recovery Center to Close

FEMA Specialists Blanketed Fire Ravaged Areas of California with Help

SACRAMENTO, Calif. – The day after President Obama issued a major disaster declaration in Calaveras and Lake counties, Calif., FEMA teams were already on the ground and fanned out providing information and helping survivors register for assistance from the disastrous wildfires.

Beginning Sept. 23, more than 61 Disaster Survivor Assistance (DSA) specialists divided into teams and went door-to-door, store-to-store and into high-traffic areas – wherever survivors might be. DSA specialists provided survivors with information, registered them for disaster assistance on the spot and also referred them to additional resources when needed.

This boots-on-the-ground technique allowed DSA team members to reach survivors in remote mountainous areas, and as a result, DSA specialists registered more than 45 percent of the 3,497 survivors who applied for assistance, a high mark for the FEMA DSA program.

“I’m very proud of the dedicated DSA teams,” said Timothy Scranton, FEMA’s federal coordinating officer for the disaster. “DSA provides support to disaster survivors directly in the communities where they live and work. This is a value-added service we can bring after a disaster to expedite the recovery process.”

But these specialists do more than registration. They keep alert to conditions, needs and activity in affected areas and report their findings to the appropriate individuals.

“They become an extra pair of eyes and ears in determining where issues exist,” Scranton added.

At the height of this operation, DSA specialists worked in the two counties, handing out flyers, providing information to people displaced by the wildfires, and followed up with the survivors to check the status of their applications.

The fires wiped out phone service in many areas. DSA specialists allowed survivors to use their FEMA-issued cell phones to check their registration or make other important calls.

“It can be stressful not to be able to pick up the phone and make a call,” said Tony Nguyen, Disaster Survivor Assistance branch director. “Making our cell service available is another way to help survivors recover.”

DSA teams have provided disaster assistance information to survivors in Calaveras and Lake counties since Sept. 23. Here is a snapshot of their efforts:

Homes visited – 5,279
Survivor interactions – 6,370
Survivor registrations – 1,462
Referrals to other agencies such as American Red Cross and SBA– 1,209
Businesses visited – 600
Community locations where DSA help was provided – 165

For more information on California’s wildfire recovery, visit: caloes.ca.gov or http://beta.fema.gov/disaster/4240 and follow us on Twitter @femaregion9

and at Facebook.com/FEMA.

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FEMA Specialists Blanketed Fire Ravaged Areas of California with Help

Commonly Asked Questions on the Benefits of SBA Disaster Loans

SACRAMENTO, Calif. – The U.S. Small Business Administration (SBA) provides low-interest disaster loans to businesses, private nonprofits, homeowners and renters. Survivors of the California wildfires may have questions about the SBA.

Below are the most common along with the answers:

What is an SBA disaster loan?

SBA disaster loans are the primary source of federal long-term disaster recovery funds for disaster damage not fully covered by insurance or other compensation. SBA’s Office of Disaster Assistance is working in conjunction with the Governor’s Office of Emergency Services (Cal OES) and the Federal Emergency Management Agency to help business owners and residents recover as much as possible from this disaster.

Who is eligible for SBA low-interest loans?

When a federal disaster is declared, the SBA is authorized to offer low-interest disaster loans to businesses of all sizes (including landlords), private nonprofit organizations, and to individual homeowners and renters who have sustained damage in the designated counties – in this case Calaveras and Lake counties.

What’s the most common misunderstanding about SBA disaster loans?

The most common misunderstanding about an SBA disaster loan is the assumption that they are only for businesses. While SBA offers loans to businesses of all sizes, low-interest disaster loans are available to individual homeowners, renters and to private nonprofit organizations alike.

Why should survivors apply?

Survivors referred to the SBA must apply with SBA even if they feel they cannot afford or do not want a loan in order to receive some FEMA assistance.

Whether a loan is wanted or not, the SBA loan application may trigger additional grant assistance through FEMA’s Other Needs Assistance (ONA) program, administered by the state of California.

Some of these additional FEMA grants could include reimbursement for lost personal property, vehicle repair or replacement, moving and storage expenses.

What is available as part of the SBA low-interest disaster loan programs?

Eligible homeowners may borrow up to $200,000 for home repair or replacement of primary residences.

Eligible homeowners and renters may borrow up to $40,000 to replace disaster-damaged or destroyed personal property.

Businesses of all sizes can qualify for up to $2 million in low-interest loans to help cover physical damage.

Small businesses and most private nonprofits suffering economic impact due to the wildfires can apply for up to $2 million for any combination of property damage or economic injury under SBA’s Economic Injury Disaster Loan (EIDL) program.

What are the loan terms?

Interest rates for SBA disaster loans can be as low as 1.875 percent for homeowners and renters, 4 percent for businesses and 2.625 percent for private nonprofit organizations, with terms up to 30 years.

What if I decide to relocate?

You may use your SBA disaster loan to relocate. The amount of the relocation loan depends on whether you relocate voluntarily or involuntarily. If you are approved for an SBA disaster loan you should discuss relocation with your case manager for details on your specific situation.

Is there help available for refinancing?

SBA can refinance all or part of prior mortgages that are evidenced by a recorded lien, when the applicant:

Does not have credit available elsewhere,
Has suffered substantial uncompensated disaster damage (40 percent or more of the value of the property),

Intends to repair the damage.

Homes: Homeowners may be eligible for the refinancing of existing liens or mortgages on homes, and in some cases up to the amount of the loan for real estate repair or replacement.

Businesses: Business owners may be eligible for the refinancing of existing mortgages or liens on real estate, machinery and equipment, and in some cases up to the amount of the loan for the repair or replacement of real estate, machinery and equipment.

When SBA loan officers discuss their approval recommendations they will include a discussion on refinancing if applicable to your application.

What are the deadlines to apply?

California survivors have until Nov. 23, 2015 to apply for SBA disaster loans. This is also the deadline for survivors to register with FEMA.

Eligible small businesses applying for only the EIDL program have until June 22, 2016 to apply.

Disaster survivors who are notified by the SBA that they may be eligible for low-interest disaster loans should work directly with the SBA to complete the application.

How do I apply?

Disaster survivors should first register with FEMA by calling 800-621-FEMA (3362). TTY users call 800-462-7585, with Video Relay Service survivors calling 800-621-3362. Or, register online at DisasterAssistance.gov. To apply for an SBA disaster loan survivors can apply in person at any of the State/FEMA/SBA recovery centers or directly online at: https://disasterloan.sba.gov/ela/.

Where do I get specific information about the SBA process?

For questions about SBA or the process, or for help completing the SBA application, contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339. Survivors also may visit with an SBA representative at any Disaster Recovery Center. No appointment is necessary.

For more information on California’s wildfire recovery, survivors may visit: caloes.ca.gov or fema.gov/disaster/4240 and follow us on Twitter@femaregion9 and Facebook.com/FEMA.

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Commonly Asked Questions on the Benefits of SBA Disaster Loans

Federal Assistance for California Wildfire Survivors Tops $20 Million

SACRAMENTO, Calif. – Since wildfires swept Lake and Calaveras counties, the California Governor’s Office of Emergency Services (Cal OES), the Federal Emergency Management Agency and the U.S. Small Business Administration’s (SBA) mission has been to help individuals, families and businesses recover from the disaster.

As of today, FEMA and the SBA have approved more than $20 million in federal disaster assistance for California survivors.

Here is a snapshot of the disaster-recovery effort as of Oct. 29, 2015:

The SBA has approved more than $10.3 million in low-interest disaster loans to businesses, private nonprofit organizations, homeowners and renters.
More than 3,500 Californians have contacted FEMA for information or registered for assistance with FEMA and nearly $9.7 million has been approved.
- Housing Assistance approved: more than $6.4 million
- Other Needs Assistance approved: nearly $3.3 million
Three Disaster Recovery Centers (DRC) are open in the affected areas. To date, more than 3,300 survivors have been assisted at DRCs in Calaveras and Lake counties. To locate the nearest center, survivors can go to FEMA.gov/DRC or call the FEMA helpline, 800-621-FEMA (3362); TTY 800-462-7585; 711 or Video Relay Service (VRS), call 800-621-3362.
Inspectors in the field have made 2,671 home inspections – completing 99 percent of those required to date.
Disaster Survivor Assistance teams have had 7,300 survivor interactions and made more than 1,700 whole community referrals.

Survivors who sustained disaster-related losses in Calaveras and Lake counties should register with FEMA by the Nov. 23, 2015 deadline. Survivors can register online at DisasterAssistance.gov or by calling 800-621-3362; TTY 800-462-7585; 711 or Video Relay Service (VRS), call 800-621-3362.

A direct telephone hotline is operational to process any requests from survivors who may need additional assistance: 916-381-0330, for TTY, call 711.

For more information on California’s wildfire recovery, survivors may visit: caloes.ca.gov or fema.gov/disaster/4240 and follow us on Twitter@femaregion9 and Facebook.com/FEMA.

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Federal Assistance for California Wildfire Survivors Tops $20 Million

SCEMD and FEMA Encourage South Carolina Flood Survivors to Keep Information Updated

COLUMBIA, S.C. – Survivors of South Carolina’s recent floods who registered for disaster assistance are urged to keep their personal information updated with the Federal Emergency Management Agency throughout the recovery process.

Applicants should share any change of address, telephone and bank account numbers and insurance information with FEMA to avoid disaster assistance processing delays.

Keeping in touch with FEMA allows applicants to learn where they are in the application process, initiate appeals and reschedule home inspections. They can also notify FEMA about insurance settlements and ask any disaster-related questions.

To update information or apply for assistance call FEMA’s toll-free helpline at 800-621-3362. Survivors who are deaf, hard of hearing or have speech disabilities should call 800-462-7585 (TTY); those who use 711/VRS can call 800-621-3362.

Operators are on duty from 7 a.m. to 10 p.m. local time seven days a week until further notice. Survivors can also visit DisasterAssistance.gov or a disaster recovery center. Find the closest center online at fema.gov/disaster-recovery-centers.

Applicants who are referred to the U.S. Small Business Administration should complete and return their application as soon as possible. No one is obligated to accept a loan. The information provided on the application is needed to determine if an applicant qualifies for a loan or may be referred for other federal and state help.

For more information, applicants can contact SBA’s Disaster Assistance Customer Service Center at 800-659-2955, log onto DisasterCustomerService@sba.gov or visit SBA’s website at www.sba.gov/disaster. Applicants who are deaf, hard of hearing or have speech disabilities may call 800-877-8339.

For the latest information on South Carolina flood recovery operations, visit scemd.org and fema.gov/disaster/4241.

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SCEMD and FEMA Encourage South Carolina Flood Survivors to Keep Information Updated

Disaster Recovery Center Opens in Gadsden to Help South Carolina Flood Survivors

COLUMBIA, S.C. – A new disaster recovery center is open in Gadsden to help South Carolina flood survivors. This Richland County center is open 8 a.m. to 7 p.m. seven days a week until further notice.

Representatives from the South Carolina Emergency Management Division, the Federal Emergency Management Agency, the U.S. Small Business Administration and other public and private agencies are at the center to explain disaster assistance programs and help survivors with applications for aid.

The disaster recovery center is located at the following address:

Richland County

Temple of Faith Bible Way Church

2850 Congaree Road

Gadsden

It is not necessary to visit a center to register for and receive state-federal disaster assistance. If possible, survivors should register with FEMA before visiting a recovery center.

To register go online any time to DisasterAssistance.gov or call the FEMA helpline at 800-621-3362. Help is available in most languages, and phone lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

Disaster survivors who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585 to register. Those who use 711 or VRS (Video Relay Service) or require accommodations while visiting a center may call 800-621-3362. All disaster recovery centers are accessible and equipped with tools to accommodate disaster survivors who need disability-related communication aids.

Federal and state disaster assistance for eligible individuals and families can include money for temporary rental assistance and essential home repairs for primary residences and help with other serious disaster-related losses not covered by insurance.

Low-interest disaster recovery loans from the U.S. Small Business Administration are the primary means of federal help for disaster survivors, including homeowners, renters and businesses of all sizes. Individuals and businesses should first register with FEMA. For information on SBA disaster recovery loans call 800-659-2955/800-877-8339 TTY or go online to SBA.gov/disaster. An application for an SBA disaster recovery loan may be completed online at https://disasterloan.sba.gov/ela.

Additional disaster recovery centers are open in Richland and other South Carolina counties. For information on the locations of recovery centers call the FEMA helpline at 800-621-3362 or go online to www.DisasterAssistance.gov.

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Disaster Recovery Center Opens in Gadsden to Help South Carolina Flood Survivors

CalOES and FEMA Serves the Whole Community: Assistance for Survivors with Disabilities

Sacramento, CA – The California Office of Emergency Services (CalOES) and the Federal Emergency Management Agency (FEMA) are continuing to encourage Lake and Calaveras county residents with disabilities, or any survivor with additional needs, who were affected by the recent wildfires, to utilize the many available accessible resources to register for assistance.

People with disabilities are eligible to receive the same services and assistance that are offered to everyone in the declared disaster area, and both CalOES and FEMA are committed to ensuring services and assistance are available for people with disabilities.

A direct telephone hotline is operational to process any requests from survivors who may need additional assistance.

916-381-0330
TTY CALL 711

In addition, to serve the whole community, certain accommodations are available at Disaster Recovery Centers (DRCs).

For those who are deaf or hard of hearing, the DRCs are equipped with captioned phones and iPads that can access video remote sign language interpreters. On-site interpreters are also available upon request.
For those survivors who are blind or have low vision, documents are available in large print and Braille.
DRCs have accessible parking, ramps, and restrooms.
If a survivor cannot transport themselves to the DRC, FEMA will arrange a home visit.

The first step for any survivor is to register with FEMA. While one-to-one registration assistance is available at a DRC, survivors may also register online or over the phone.

Online at DisasterAssistance.gov or by smart phone or tablet at m.fema.gov
The number to register for assistance is 1-800-621-3362
TTY 1-800-462-7585
If you use 711 or Video Relay Service (VRS), call 1-800-621-3362
Operators are multilingual and calls are answered seven days a week 24 hours a day.
FEMA representatives can also register survivors at a location of their choosing if needed.

The application deadline is November 23. For those survivors with a disability, and others with additional needs who require assistance, should not hesitate to contact FEMA and ask for help.

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CalOES and FEMA Serves the Whole Community: Assistance for Survivors with Disabilities

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