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Most FEMA/State Disaster Recovery Centers Change Hours of Operation

RALEIGH, N.C. – FEMA/State Disaster Recovery Centers will operate on a new schedule beginning Friday, Nov. 11.

The new operational hours for most centers, until further notice, are Monday through Friday,

9 a.m. to 6 p.m. and half days Saturdays, from 9 a.m. to 1 p.m.

Centers in Brunswick, Cumberland, Dare, Edgecombe (Tarboro location only), Robeson and Wayne counties will be open Saturdays from 9 a.m. to 6 p.m.

North Carolina residents who suffered losses and damage as a result of Hurricane Matthew can receive help applying for federal assistance, learn about the types of assistance available, the appeals process and get updates regarding their applications at any of the recovery centers operating in the impacted counties.

To locate the center nearest you, call the FEMA Helpline at 800-621-3362, use the ReadyNC and FEMA mobile apps or go online to FEMA.gov/DRC or readync.org.

Registering with FEMA is the first step to federal disaster assistance. You may register:

Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service. If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation (American Sign Language interpreting, Braille, large print, etc.) while visiting a disaster recovery center may call the appropriate Helpline number listed above for support. These toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in many languages, and information on the registration process is available in ASL at www.fema.gov/media-library/assets/videos/111546.

FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid, Medicare or other federal benefits.

Register even if you have insurance. FEMA cannot duplicate insurance payments, but if you are underinsured you may receive help after your claim has been settled.

For more information on the North Carolina recovery, visit the disaster webpage at fema.gov/disaster/4285; or visit the North Carolina Emergency Management website at readync.org. Follow FEMA on Twitter at @femaregion4 and North Carolina Emergency Management @NCEmergency.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Most FEMA/State Disaster Recovery Centers Change Hours of Operation

FEMA/State Disaster Recovery Centers in Beaufort, Harnett and Hoke Counties to Close Friday, Nov. 11

RALEIGH N.C. –Disaster Recovery Centers in Beaufort, Harnett and Hoke counties will close at 6 p.m. Friday, Nov. 11. The centers are located at:

Hoke County

City of Raeford Civic Center

220 College Drive

Raeford, NC 28376

Beaufort County Health Department

1436 Highland Drive

Washington, NC 27889

Harnett County Governmental Common Area

Nash Community College

309 West Cornelius (Harnett) Blvd.

Lillington, NC 27546

As of Nov. 8, more than 3,200 individuals called the FEMA Helpline or visited the recovery centers in Beaufort, Harnett and Hoke counties to register for assistance. At this time, visits to the center have decreased. Therefore, FEMA and the state will close the center and relocate resources to other centers in the affected counties.

Survivors can still get help by calling the FEMA Helpline or visiting one of the other centers.

To locate the center nearest you, call the FEMA Helpline at 800-621-3362, use the ReadyNC and FEMA mobile apps or go online to FEMA.gov/DRC or readync.org.

Registering with FEMA is the first step to federal disaster assistance. Register:

Online at DisasterAssistance.gov.

Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service. If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.

Download the FEMA Mobile App and apply.

FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid, Medicare or other federal benefits.

Register even if you have insurance. FEMA cannot duplicate insurance payments, but if you are underinsured you may receive help after your claim has been settled.

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The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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FEMA/State Disaster Recovery Centers in Beaufort, Harnett and Hoke Counties to Close Friday, Nov. 11

Joint FEMA/State Disaster Recovery Center Opens for Three Days in Beaufort County

RALEIGH, N.C. – FEMA and North Carolina Emergency Management are establishing Disaster Recovery Centers in disaster-affected counties to reach residents of North Carolina who suffered losses and damage as a result of Hurricane Matthew. The Beaufort County FEMA/State DRC is open to provide a place where you can apply for disaster assistance and get information about available state and federal assistance and other recovery information. The center is in Washington for three days: Tuesday, Nov. 8, Wednesday, Nov. 9 and Thursday, Nov 10.

Location: Beaufort County Health Department

1436 Highland Drive

Washington, NC 27889

Hours of Operation: Tuesday through Thursday, 9 a.m. to 6 p.m.

Recovery specialists from FEMA, NCEM and the U.S. Small Business Administration are available to speak with you face-to-face to answer questions you may have regarding the disaster assistance process, other assistance available and even help you register if you haven’t already. If you have registered, they can provide you with an update of your application status and if needed, discuss the appeal process.

To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA or Readync mobile apps. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.

In addition to visiting a DRC, you may register in any one of the following ways:

Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
Download the FEMA Mobile App and apply.

If you require reasonable accommodations such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center, you may call the FEMA Helpline for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in many languages, and information on the registration process is available in ASL at fema.gov/media-library/assets/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid, Medicare or other federal benefits.

Register even if you have insurance. FEMA cannot duplicate insurance payments, but if you are underinsured, you may receive help after your claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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Joint FEMA/State Disaster Recovery Center Opens for Three Days in Beaufort County

Rumor Control: FEMA disaster assistance concerns answered

To avoid misinformation circulating on social networks regarding the recovery effort for Hurricane Matthew in Virginia always ask for clarification from official sources. Rumors spread fast: please tell a friend, visit our rumor control page often and help us provide accurate information about the types of assistance available.

Check here often for an ongoing list of rumors and their true or false status.

RUMOR: FEMA doesn’t pay survivors enough.

FACT: FEMA grants are not the same as insurance. They are not intended to ‘make you whole.’ FEMA grants help eligible survivors with a start to get their lives back on track. They help with some basic disaster-related costs. They are usually not enough to get a household back to how it was before the disaster. FEMA looks at each case individually.

RUMOR: I already cleaned up and repaired the damage to my home. I heard it’s too late to get help from FEMA.

FACT: You may be eligible for FEMA assistance even if you’ve already repaired the damage. It will help if you have “before” photos and receipts for your repair expenses. Register with FEMA to find out more. You may be eligible for a grant for repair assistance that will help cover your costs. The deadline to register for FEMA registration is January 2, 2017.

RUMOR: FEMA assistance has to be repaid.

FACT: FEMA assistance is a grant, not a loan. Grants do not have to be repaid. Some homeowners, renters, businesses, and nonprofit organizations may take out disaster recovery loans from the U.S. Small Business Administration (SBA). SBA loans have to be repaid but are at a lower interest rate than usual. Again, FEMA grants do not have to be repaid. In addition, FEMA grants are not taxable and do not affect your eligibility for other federal benefit programs, such as Social Security, Medicare, and Medicaid.

RUMOR: If there are other family members or roommates living with me, FEMA isn’t going to give them any help.

FACT: FEMA is committed to giving each individual survivor all the help he or she is eligible for. FEMA evaluates the needs of all eligible survivors on a case-by-case basis. Be sure to tell FEMA about the needs of all members of your household whether they are related to one another or not. Call the FEMA helpline at 800-321-3362 if you need to update your registration or have questions about the needs of any members of your household.

RUMOR: There is no easy way to get true, reliable information about FEMA’s disaster assistance programs.
FACT: Straight answers and plain facts are available from the disaster assistance program experts on FEMA’s Help Line. Call 800-621-3362 or (TTY) 800-462-7585 to learn about disaster assistance programs. Toll-free lines are open from 7 a.m. to 11 p.m. EDT daily. Multilingual operators are available. Survivors can also go to their nearest Disaster Recovery Center to get questions answered. Trust information only from official sources.

RUMOR: If survivors receive FEMA assistance, it could reduce their Social Security benefits.
FACT: No. Disaster assistance does not count as income. FEMA assistance will not affect Social Security, Medicare, or other federal and state benefits, and it is not counted as income for tax purposes.

RUMOR: If you receive money from FEMA you have to pay it back.

FACT: FEMA grants do not have to be repaid.

RUMOR: Receiving a letter from FEMA stating the applicant is not eligible means the person will not get any assistance.

FACT: Not necessarily. Receiving such a letter does not always mean an applicant is not eligible for disaster aid, even when the letter states “ineligible” or “incomplete.” Such a letter can simply be an indication that further information is needed, or that the applicant’s insurance claim needs to be settled before disaster aid can be granted. Call the FEMA help line, 800-621-3362, or visit your nearest Disaster Recovery Center with questions.

RUMOR: If you take FEMA assistance, they take your property.
FACT: Not true. FEMA has no authority to take property of any kind from anyone.

For more information on Recovery Efforts visit www.fema.gov/disaster/4291 and www.vaemergency.gov

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency, or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

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Rumor Control: FEMA disaster assistance concerns answered

Get help with disaster info; Visit Virginia Beach, Chesapeake DRCs

RICHMOND, Va.—Survivors who suffered damages in Hurricane Matthew are urged to visit one of the two newly opened Disaster Recovery Centers (DRCs) to register, get recovery assistance, and get their questions answered.

Both centers, one in Virginia Beach and one in Chesapeake, opened at noon today, Monday, November 7, 2016. Additional DRCs in Newport News and Norfolk will be opening soon. Survivors may visit any DRC.

The Virginia Beach DRC is located in the Meyera E. Oberndorf Central Library, near the Cafe. The Chesapeake location is co-located with the City’s local DRC in the Chesapeake Department of Human Services building.

Hours of operation are 7 a.m. to 7 p.m. Monday through Sunday until further notice.

The addresses are:

Virginia Beach:

Meyera E. Oberndorf Central Library

4100 Virginia Beach Blvd

Virginia Beach, VA 23452

Enter main door, turn right, near Cafe

Chesapeake:

Chesapeake Department of Human Services

City of Chesapeake

100 Outlaw St.

Chesapeake, VA 23320

Enter main door, turn right

DRCs are operated by the Federal Emergency Management Agency (FEMA) and the Virginia Department of Emergency Management (VDEM).

You don’t need to visit a DRC to register for Federal assistance, survivors can register online at www.disasterassistance.gov or by calling 800-621-FEMA (3362) or TTY users can call 800-462-7585. The telephone lines are staffed daily from 7 a.m. to 10 p.m. EDT until further notice. Help is available in almost any language.

Staff at the recovery centers can check individuals’ cases, answer questions about claims, or review information needed to process their claims. Specialists from the U.S. Small Business Administration (SBA) and VDEM staff will be at each location.

To find out more about how a DRC operates, go to: https://www.fema.gov/disaster-recovery-centers

Additional information about this disaster is available at www.fema.gov and www.vaemergency.gov.

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This article –

Get help with disaster info; Visit Virginia Beach, Chesapeake DRCs

SBA Loans Valuable for Recovery from Disaster

BATON ROUGE, La. — Submit your U.S. Small Business Administration (SBA) low-interest disaster loan application now to prevent missing out on potential funding for your recovery.

An SBA loan can help repair flood-related damage to your home or business and replace personal property. SBA representatives provide one-on-one assistance through the entire disaster loan process to assist in your recovery.

Landlords and most private non-profits, including churches, are eligible for low-interest SBA disaster loans. State and federal recovery officials encourage them to apply.

A loan offer provides the financial resources to pay for repairs if the SBA approves your application. You are under no obligation to accept the loan if approved.

You must return a completed SBA disaster loan application by Monday, Nov. 14, if you want to borrow money for repairs.

It is a critical recovery step to return a loan application. The SBA may refer you back to FEMA for other potential grants if they cannot offer you a loan. The grants may pay for flood-damaged furniture, appliances and vehicles.

The SBA provides low-interest disaster loans of up to $200,000 to repair your primary residence, up to $40,000 for homeowners and renters to replace personal property and up to $2 million to businesses and most private non-profits for physical damage and economic injury needs as a result of the disaster.

Learn more and visit sba.gov/disaster or call 800-659-2955 or TTY 800-877-8339. If you use 711 or Video Relay Service, call 800-659-2955.

SBA Loans Valuable for Recovery from Disaster

Local Survivors get Help from Disaster Assistance Teams

VIRGINIA BEACH, Va. – Virginia citizens will begin to see Disaster Survivor Assistance teams in certain affected disaster areas beginning as early as this week.

These community outreach teams are disaster recovery specialists from the Federal Emergency Management Agency (FEMA) and Virginia Department of Emergency Management (VDEM). The teams will be canvassing the impacted areas to help survivors register for FEMA assistance. They can also check and verify information already provided by survivors, update their records, and discuss next steps in their recovery process.

You’ll know if the person knocking on your door is a FEMA representative because they will have official identification around their neck or pinned to their jackets. Team members also are meeting with representatives of community-based agencies, local leaders, and public officials.

It’s important to remember that if you were impacted by Hurricane Matthew in Chesapeake, Newport News, Norfolk, or Virginia Beach, you don’t have to wait to see a Disaster Survivor Assistance team in your area to register for FEMA assistance.

Survivors are encouraged to register with FEMA as soon as possible. You can register online at DisasterAssistance.gov, on the FEMA Mobile App, or by calling 800-621-3362 (FEMA).

Applicants who use 711 or Video Relay Service may also call 800-621-3362. People who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week.

Assistance for eligible survivors can include grants for temporary housing and home repairs, and for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs. Once registered, both FEMA and the Small Business Administration (SBA) encourage residents to apply for a low-interest disaster SBA loan to help fund their recovery and to ensure the federal disaster recovery process continues.

Long-term, low-interest disaster loans from the SBA may also be available to cover losses not fully compensated by insurance and that do not duplicate benefits of other agencies or organizations.

Homeowners and renters with or without flood insurance are encouraged to complete the SBA loan application to continue their recovery process. Virginians who don’t complete that application may miss the opportunity to be eligible for FEMA Other Needs Assistance programs. Remember, applicants don’t have to accept the loan if you qualify for one.

Survivors should contact their own insurance company to file their insurance claim. FEMA is unable to duplicate insurance payments. However, those without insurance or those who are underinsured may be eligible for help after their insurance claims have been settled.

For more information visit FEMA.gov/disaster/4291.

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Additional information about this disaster is available at FEMA.gov and VAemergency.gov.

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Local Survivors get Help from Disaster Assistance Teams

Seven More Counties Designated for Disaster Assistance

RALEIGH, N.C. – North Carolina homeowners, renters and business owners in Anson, Carteret, Chatham, Northampton, Perquimans, Richmond and Scotland counties, adversely affected by Hurricane Matthew and its impact, may apply for federal disaster assistance.

Thirty-eight counties already eligible to apply for assistance, under the Federal Emergency Management Agency’s Individual and Households Program, are: Beaufort, Bertie, Bladen, Brunswick Camden, Chowan, Columbus, Craven, Cumberland, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Halifax, Harnett, Hertford, Hoke, Hyde, Johnston, Jones, Lee, Lenoir, Martin, Moore, Nash, Onslow, Pasquotank, Pender, Pitt, Robeson, Sampson, Tyrrell, Wake, Washington, Wayne and Wilson.

Eligible storm damage and losses from the hurricane and flooding must have occurred beginning Oct. 4.

If you are a survivor, you are encouraged to register with FEMA as soon as possible even if you have insurance. FEMA is unable to duplicate insurance payments. However, you may find you are underinsured. If so, you may still receive help after your insurance claims have been settled.

If you have phone and/or internet access, you may register in one of the following ways:

Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585
Download the FEMA Mobile App and apply.

If you do not have access to telephone or internet service, don’t be discouraged. North Carolina Emergency Management and FEMA are coming to you. Teams of state and FEMA disaster survivor assistance specialists will soon be moving into affected communities to help you register for assistance.

You may be eligible for grants for temporary housing and home repairs, and for other serious

disaster-related needs, such as medical and dental expenses or funeral and burial costs.

Long-term, low-interest disaster loans from the U.S. Small Business Administration also may be available to cover losses not fully compensated by insurance and do not duplicate benefits of other agencies or organizations.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

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Seven More Counties Designated for Disaster Assistance

Disaster Recovery Center in Vermilion Parish Will Transition to Disaster Loan Outreach Center to Serve Louisiana Survivors

BATON ROUGE, La. — The U.S. Small Business Administration is opening a disaster loan outreach center on Tuesday, Nov. 8, in Vermilion Parish to assist Louisiana flood survivors. The center will be open 9 a.m. to 6 p.m., Monday through Friday, until further notice.
Vermilion Parish
Location: Old Health Unit
                  401 S. St. Charles St.
                  Abbeville, LA 70510
Hours:      9 a.m. to 6 p.m. (Monday through Friday)

The new disaster loan outreach center will be transitioning from the FEMA disaster recovery center at the same address that will cease operations at 6 p.m. on Nov. 7.

Need for the Abbeville disaster recovery center has diminished as the community continues to repair and rebuild; the facility will now become a disaster loan outreach center to serve individuals with SBA loans.

Survivors can still visit any other disaster recovery center and may locate other centers near them by calling the FEMA helpline at 800-621-3362, texting DRC and your zip code to 43362, downloading the FEMA mobile app or going online to fema.gov/drc.

Representatives from the SBA will be available at the disaster loan outreach center to meet with business owners and residents to answer questions, explain SBA’s disaster loan program, help complete loan applications and close their approved disaster loans. Business owners and residents can meet with SBA representatives on the days and times indicated. No appointment is necessary.

Low-interest disaster loans from the SBA are available for businesses of all sizes, most private nonprofit organizations, homeowners and renters.
Applicants for disaster loans may also apply online using the electronic loan application via SBA’s secure website at disasterloan.sba.gov/ela.

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Disaster Recovery Center in Vermilion Parish Will Transition to Disaster Loan Outreach Center to Serve Louisiana Survivors

North Carolina Disaster Survivors: Submitting an SBA Loan Application is Key to Recovery

RALEIGH, N.C. – If you’re a Hurricane Matthew survivor in North Carolina who registered with FEMA and you’ve been referred to the U.S. Small Business Administration for a low-interest disaster loan, you should complete and return the loan application as soon as possible.

Obtaining a low-interest disaster loan may be the solution to your recovery needs by providing you the necessary funds for home repair, rebuilding and property loss. Returning the completed application also may enable you to qualify for FEMA disaster recovery grants that do not have to be repaid.

If you are a homeowner or renter and SBA determines you cannot afford a loan, you may be considered for FEMA’s other needs assistance program, which provides grants for disaster-related medical and dental care, funeral costs and vehicle repairs. You also may be eligible for assistance from other organizations, too.

There is no requirement to take out a loan if one is offered from SBA. If you are approved for a disaster loan, you have the option not to accept the loan.

Next to insurance, SBA is the primary source of funds for real estate property repairs and replacing lost contents following a disaster. Renters and homeowners alike may borrow up to $40,000 to repair or replace clothing, furniture, cars or appliances damaged or destroyed in the disaster. Homeowners may be eligible for low-interest loans up to $200,000 for primary residence structural repairs or rebuilding.

There are important reasons for you to file the loan application (even if you don’t think you currently need a loan):

Your insurance settlement may fall short. As you began to recover from the effects of your personal disaster, you may discover that you were underinsured for the amount of work required to repair or replace your home. An SBA low-interest disaster loan can cover the gap.
SBA will work with you to provide a loan that fits your personal budget. If you already have a mortgage on damaged property, SBA specialists can help with a low-interest loan you can afford.

SBA loans have low interest rates

Interest rates for loans for homeowners and renters can be as low as 1.563 percent.

Refinancing and relocation loans may be available on a case-by-case basis. Survivors are encouraged to speak with an SBA representative for details.

For more information, call the SBA at 800-659-2955 (800-877-8339 TTY). Homeowners, renters and businesses may visit SBA’s secure website https://disasterloan.sba.gov/ela/ to apply online for disaster loans.

Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
Download the FEMA Mobile App and apply.

If you’re a business owner, you may be able to borrow up to $2 million from the SBA for physical damage and economic injury.

The easiest way to apply for an SBA low-interest disaster loan is to visit a FEMA/State Disaster Recovery Center (DRC) or an SBA Business Recovery Center (BRC) and meet with an SBA representative in person. SBA has staff at all DRCs and BRCs to help you with your application. To find the closest DRC go online to fema.gov/drc or ncdps.gov/.

BRCs are listed below.

Business Recovery Center #1 (Cumberland County)

SBTDC at Fayetteville State University

Small Business and Economics Building, BRC

1200 Murchison Road, Suite 306, Rooms A and D

Fayetteville, NC 28301

Business Recovery Center #2 (Pitt County)

SBTDC Regional Service Center, East Carolina University

Willis Building, BRC

300 E. 1st Street

Greenville, NC 27858-1201

Business Recovery Center #3 (Robeson County)
Robeson Community College Workforce Development Center

Building 18

5160 Fayetteville Road

Lumberton, NC 28358

For more information on SBA disaster loans, visit sba.gov/disaster.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.

North Carolina Disaster Survivors: Submitting an SBA Loan Application is Key to Recovery

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