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Arkansas Storm Survivors Urged to Register for Federal Disaster Assistance

NORTH LITTLE ROCK – State and federal officials are encouraging Arkansas residents in the 11 counties hardest hit by the severe storms of late 2015 – January, 2016 to register for disaster assistance with FEMA as soon as possible.

Residents of Benton, Carroll, Crawford, Faulkner, Jackson, Jefferson, Lee, Little River, Perry, Sebastian and Sevier counties that suffered damage from the severe storms, tornadoes, straight-line winds and flooding Dec. 26, 2015 – January 22, 2016 may be eligible for federal disaster assistance.

The first step is to register. To do so:

• Call 1-800-621-3362 (FEMA) or TTY 1-800-462-7585 for the speech- and hearing-impaired. If you use 711-Relay or Video Relay Services (VRS), call 1-800-621-3362.
• Go to www.disasterassistance.gov or via web-enabled phone or tablet at m.fema.gov.

The toll free telephone lines operate from 7 a.m.to 10 p.m. local time, seven days a week.

“It is important to register with FEMA even though you may have contacted other agencies or volunteer organizations in your area,” said Scott Bass of the Arkansas Department of Emergency Management. “Keep clear records and receipts of any repairs and take photos if possible.”

To speed the registration process, have the following readily available:

•   A current phone number where you can be contacted;
•   Your address at the time of the disaster and the address where they are now staying;
•   Your Social Security number, if available;
•   A general list of damages and losses; and
•   If insured, the insurance policy number, or the agent and company name.

Federal disaster assistance may include grants for temporary housing and home repairs, low-interest loans to cover underinsured or uninsured property losses, and other programs to help individuals and business owners recover from the effects of the disaster.

Disaster recovery loans from the U.S. Small Business Administration (SBA) are available for businesses of all sizes (including landlords), private nonprofit organizations, as well as homeowners and renters. Call the SBA at 1-800-659-2955 or visit the website at: www.sba.gov/disaster.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Arkansas Storm Survivors Urged to Register for Federal Disaster Assistance

SBA Disaster Assistance Loan Application: Key to Continuing the Recovery Process

OXFORD, Miss. — If disaster survivors in Mississippi apply for assistance with the Federal Emergency Management Agency and are referred to the U.S. Small Business Administration, it’s important for them to submit an SBA loan application to ensure that the federal disaster recovery process continues.

If you are a homeowner or renter and SBA determines you cannot afford a loan, you may be considered for FEMA’s Other Needs Assistance program. The program helps meet essential needs like medical and dental care, funeral costs and transportation expenses.

Next to insurance, an SBA loan is the primary source of funds for real estate property repairs and replacing lost contents following a disaster. Homeowners may be eligible for low interest loans up to $200,000 for primary residence structural repairs or rebuilding.

When applying for an SBA loan, survivors should start the process as soon as possible:

Do not wait on an insurance settlement before submitting an SBA loan application. Survivors can begin their recovery immediately with a low-interest SBA disaster loan. The loan balance will be reduced by the insurance settlement. SBA loans may be available for losses not covered by insurance or other sources.

Survivors should complete and return the applications as soon as possible. Failure to complete and submit the home disaster loan application may stop the FEMA grant process. Homeowners and renters who submit an SBA application and are not offered a loan may be considered for certain other FEMA grants and programs that could include assistance for disaster-related car repairs, clothing, household items and other expenses.

SBA can help renters replace their important personal items. Homeowners and renters may be eligible to borrow up to $40,000 to repair or replace personal property, including automobiles damaged or destroyed in the disaster.

SBA can help businesses and private nonprofit organizations with up to $2 million to repair or replace disaster-damaged real estate, and other business assets. Eligible small businesses and nonprofits can apply for economic injury disaster loans to help meet working capital needs caused by the disaster.

Survivors don’t have to accept the loan if they qualify for one. Survivors who don’t qualify could be eligible for more assistance from FEMA and other organizations.

March 4, 2016, is the last day survivors can register with FEMA and apply for an SBA disaster loan for physical damage. Oct. 4, 2016, is the last day a small business or private, nonprofit organization may apply for an economic injury disaster loan.

Survivors can submit their SBA loan applications one of two ways: online at https://DisasterLoan.SBA.gov/ela or by mailing their paper application to:

U.S. Small Business Administration

Processing and Disbursement Center

14925 Kingsport Rd.

Ft. Worth, TX 76155-2243

For additional information about SBA low-interest disaster loans, contact the SBA Disaster Assistance Customer Service Center by calling 800-659-2955 or TTY 800-877-8339, emailing DisasterCustomerService@sba.gov or visiting sba.gov/disaster.

Survivors who haven’t yet registered with FEMA can do so online at DisasterAssistance.gov or by calling FEMA’s helpline at 800-621-3362, which is video relay service accessible. Survivors who are deaf, hard of hearing or who have difficulty speaking may call TTY 800-462-7585.

For more information on Mississippi disaster recovery, visit www.fema.gov/disaster/4248 and www.msema.org.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

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SBA Disaster Assistance Loan Application: Key to Continuing the Recovery Process

Center Opens in Greene County to Help Missouri Flood Survivors

JEFERSON CITY, Mo. – A FEMA Disaster Recovery Center is opening Thursday, Feb. 11, in Springfield. The center offers in-person support to individuals and businesses in any of the 33 Missouri counties included in the Jan. 21, 2016, Missouri federal disaster declaration.

Recovery specialists from the Federal Emergency Management Agency (FEMA), U.S. Small Business Administration (SBA) and other agencies will be at the center to discuss aid and assist anyone who needs help with an application. The new center is at this location:

The Library Center, 4653 S. Campbell Ave., Springfield, MO 65810

The center joins these five others already in operation:

Cape Girardeau County center is at the Salvation Army, 701 Good Hope St., Cape Girardeau, MO 63703.
St. Louis County center is at Jefferson Barracks Visitor Center, 345 North Road, St. Louis, MO 63125.
St. Charles County center is at Immaculate Conception Community Center, 14060 N. State Route 94, West Alton, MO 63386.
Franklin County center is at Tri-County Senior Center, 800 W. Union Street, Pacific, MO 63069.
Jefferson County center is at Arnold City Hall, 2101 Jeffco Blvd., Arnold, MO 63010.

All recovery centers are open from 9 a.m. to 7 p.m. Monday through Saturday. The centers are closed on Sundays. Centers will be open on Presidents’ Day, Monday, Feb. 15.

Disaster survivors may visit any of the centers for assistance. Locations of recovery centers may be found online at fema.gov/drc.

There are two main types of federal disaster assistance. FEMA provides grants to qualified individuals for rental assistance, home repairs, or other serious disaster-related losses. SBA makes low-interest disaster loans to help homeowners, renters, most nonprofits, and businesses of all sizes rebuild and recover.

Individuals and businesses are encouraged to register with FEMA before visiting a disaster recovery center. Register online at www.DisasterAssistance.gov or by calling toll-free 800-621-FEMA (3362), 7 a.m. to 10 p.m. seven days a week until further notice. Multilingual registration assistance is available. Survivors may also register using the fema.gov app for smartphones.

Disaster assistance applicants who are hard of hearing or have a speech disability and use TTY should call 800-462-7585. Those who use 711 or Video Relay Service (VRS) should call 800-621-3362.

The only way to access FEMA assistance is by registering with FEMA. Registering with any other agency does not register you with FEMA.

The federal disaster declaration covers eligible losses caused by flooding and severe storms between December 23, 2015, and January 9, 2016, in these counties: Barry, Barton, Camden, Cape Girardeau, Cole, Crawford, Franklin, Gasconade, Greene, Hickory, Jasper, Jefferson, Laclede, Lawrence, Lincoln, Maries, McDonald, Morgan, Newton, Osage, Phelps, Polk, Pulaski, Scott, St. Charles, St. Francois, St. Louis, Ste. Genevieve, Stone, Taney, Texas, Webster and Wright.

# # #

For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA webpages dedicated to this disaster at www.fema.gov/disaster/4250.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Center Opens in Greene County to Help Missouri Flood Survivors

Fact Sheet: Missouri’s 2-1-1 Help Line

Missouri’s 2-1-1 Help Line

Missouri residents impacted by the recent severe storms and floods can dial 2-1-1, a free telephone service that helps people find the local resources they need before, during and after a disaster. All calls are private and confidential.
In Missouri, United Way 2-1-1 has partnered with the Federal Emergency Management Agency (FEMA) and other agencies to provide answers, services, relief and vital information on a number of topics including medical needs, home repairs, debris clearance, crisis counseling, and disaster unemployment assistance, as well as food, water and clothing needs.
The 2-1-1 line is available 24 hours a day, seven days a week. Missouri residents can also call 800-427-4626 to speak with a trained resource specialist. TTY (866-385-6525) and multilingual services are also available.
Missourians can also call 2-1-1 to volunteer support for disaster relief or donate help to agencies.
In addition to dialing 2-1-1, Missouri residents can click onto the local United Way websitewww.211helps.org) for advice and information on where to find help. The site includes an easy-to-use search tool to locate disaster-related services in your city or county. These services cover a wide range from food banks, home repair and health care to legal services, disaster shelters and mental health support.
The website also includes an online chat function (available Mon–Fri 9 a.m.-5 p.m.) as well as links to downloadable United Way 2-1-1 Missouri and Southwest Illinois mobile apps for iPhone and Android phones.
During the telephone session or online chat, callers may be asked to provide United Way with some basic demographic information such as email address, zip code and age. United Way 2-1-1 Missouri and Southwest Illinois is committed to caller privacy and agrees to keep this information confidential. United Way does not sell, rent or exchange any caller information.

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For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA web pages dedicated to this disaster at www.fema.gov/disaster/4250.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Fact Sheet: Missouri’s 2-1-1 Help Line

Center Opens in Cape Girardeau to Help Missouri Flood Survivors

JEFERSON CITY, Mo. – A FEMA Disaster Recovery Center is opening Tuesday, February 9, in Cape Girardeau. The center offers in-person support to individuals and businesses in any of the 33 Missouri counties included in the Jan. 21, 2016, Missouri federal disaster declaration.

Salvation Army — Cape Girardeau, 701 Good Hope St., Cape Girardeau, MO 63703

The center joins these four others already in operation:

St. Louis County center is at Jefferson Barracks Visitor Center, 345 North Road, St. Louis, MO 63125.
St. Charles County center is at Immaculate Conception Community Center, 14060 N. State Route 94, West Alton, MO 63386.
Franklin County center is at Tri-County Senior Center, 800 W. Union Street, Pacific, MO 63069.
Jefferson County center is at Arnold City Hall, 2101 Jeffco Blvd., Arnold, MO 63010.

All centers are open from 9 a.m. to 7 p.m. Monday through Saturday. The centers are closed on Sundays.

Disaster survivors may visit any of the centers for assistance. Locations of recovery centers may be found online at fema.gov/drc.

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The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Center Opens in Cape Girardeau to Help Missouri Flood Survivors

Help Remains After Benton, Marshall, Quitman Recovery Centers Close

OXFORD, Miss. – The disaster recovery centers operated by the Mississippi Emergency Management Agency and the Federal Emergency Management Agency in Benton, Marshall and Quitman counties will close permanently Wednesday, Feb. 3, at 6 p.m. However, disaster survivor assistance teams continue to canvass these areas with information on available assistance.

Many services available at disaster recovery centers are also available by calling the FEMA helpline. Survivors of the December storms, tornadoes and flooding can get help by calling 800-621-3362 or

TTY 800-462-7585 for the deaf, hard of hearing and speech impaired. Those who use 711 or Video Relay Services can call 800-621-3362 to register. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice. Online registration can be done by computer, tablet, iPhone, Android or other mobile devices at DisasterAssistance.gov.

Survivors can use the helpline to:

Ask questions about a letter from FEMA.
Learn how to appeal a FEMA decision. All applicants may appeal.
Inquire about the status of a registration.
Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
Receive information about FEMA home inspections.
Get other questions answered about federal disaster assistance.

Applicants should have their nine-digit FEMA registration number and ZIP code if they want to discuss their application.

For the latest information on Mississippi disaster recovery operations, go online to msema.org and fema.gov/disaster/4248.

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Help Remains After Benton, Marshall, Quitman Recovery Centers Close

Hidalgo DRC Transitions to Loan Center; Two Others to Close

AUSTIN, Texas—The Disaster Recovery Center (DRC), operated by the State of Texas and the Federal Emergency Management Agency (FEMA), at the Porter P. Doss Memorial Library in Hidalgo County will transition to a U.S. Small Business Administration (SBA) Disaster Loan Outreach Center (DLOC) beginning Monday, Feb. 1.

The new DLOC will be located at the Weslaco Area Chamber of Commerce and Visitors Center (next door to City Hall), 275 S. Kansas Ave., Weslaco, TX 78596. The DLOC will open for business at 8 a.m., Feb. 1. Its hours of operation will be 8 a.m. to 5 p.m. Monday–Friday.

The Hidalgo County DRC at the Doss Memorial Library, 515 S. Kansas Ave., Weslaco, TX 78569, will remain open until 6 p.m., Friday, Jan. 29.

Both the Cameron County DRC at the Bob Clark Social Service Center, 9901 California Road, Brownsville, TX 78521, and the Willacy County DRC at the Willacy County EMS, 693 S. 7^th St., Raymondville, TX 78580, will close at 6 p.m. Friday, Jan. 29.

Representatives from the SBA will be available at the DLOC to meet individually with residents and business owners who sustained damage as a result of the severe storms, tornadoes, straight-line winds and flooding from Oct. 22 to Oct. 31. Representatives will answer questions, explain SBA’s disaster loan program, help complete loan applications and close approved disaster loans.

State/FEMA DRCs remain open until the needs of area residents have been met. The centers serve as one-stop shops for information and guidance about disaster assistance.

Texas homeowners and renters who have registered for disaster assistance with FEMA are encouraged by recovery officials to “stay in touch.” If applicants change their address or phone numbers they should update that information with FEMA. Missing or erroneous information could result in delays getting a home inspection or in receiving assistance.

To learn more about the Texas recovery, visit the disaster web page at www.fema.gov/disaster/4245, or call the FEMA Helpline (voice, 711 or relay service) at 800-621-3362. (TTY users should call 800-462-7585.) The toll-free lines are open 7 a.m. to 10 p.m. seven days a week. Information is also available on Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.

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The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Hidalgo DRC Transitions to Loan Center; Two Others to Close

Help Remains Available After Disaster Recovery Center Closes in Georgetown

FEMA-DR-4241-SC NR 075

South Carolina EMD: 803-737-8500

FEMA News Desk: 803-714-5894

News Release

Help Remains Available After Disaster Recovery Center Closes in Georgetown

COLUMBIA, S.C. – A disaster recovery center in Georgetown County will close Wednesday, Jan. 27, at 6 p.m.:

Beck Recreation Center, 2030 West Church St., Georgetown

Many services available at disaster recovery centers are also available by calling the FEMA helpline. Survivors of Oct. 1-23 storms and flooding in Georgetown County can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

Survivors can use the helpline to:

Ask questions about FEMA decision letters.
Learn how to appeal FEMA decision letters. All applicants may appeal.
Inquire about the status of a registration.
Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
Receive information about FEMA home inspections.
Get other questions answered about federal disaster assistance.

Applicants should have their nine-digit FEMA registration number and zip code if they want to discuss their application.

For the latest information on South Carolina flood recovery operations, visit scemd.org and fema.gov/disaster/4241.

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Help Remains Available After Disaster Recovery Center Closes in Georgetown

Help Remains After Coahoma, Tippah Recovery Centers Close

OXFORD, Miss. – The disaster recovery centers operated by the Mississippi Emergency Management Agency and the Federal Emergency Management Agency in Coahoma and Tippah counties will close permanently Wednesday, Jan. 27 at 6 p.m.

Many services available at disaster recovery centers are also available by calling the FEMA helpline. Survivors of the December storms, tornadoes and flooding in Coahoma and Tippah counties can get help by calling FEMA’s helpline at 800-621-3362 or TTY 800-462-7585 for the deaf, hard of hearing and speech impaired. Those who use 711 or Video Relay Services can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice. Online registration can be done by computer, tablet, iPhone, Android or other mobile devices at DisasterAssistance.gov.

Survivors can use the helpline to:

Ask questions about a letter from FEMA.
Learn how to appeal a FEMA decision. All applicants may appeal.
Inquire about the status of a registration.
Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
Receive information about FEMA home inspections.
Get other questions answered about federal disaster assistance.

Applicants should have their nine-digit FEMA registration number and zip code if they want to discuss their application.

Survivors may still visit other recovery centers to ask disaster assistance questions. The remaining centers are located in Benton County (the Ashland Fire Department on Third St.), Marshall County (the Spring Hollow Plaza in Holly Springs) and Quitman County (the Marks Fire Department on W. Main St.).

Representatives from MEMA, FEMA, the U.S. Small Business Administration and other agencies are at centers to answer questions about disaster assistance and low-interest loans.

For the latest information on Mississippi disaster recovery operations, visit msema.org and fema.gov/disaster/4248.

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Help Remains After Coahoma, Tippah Recovery Centers Close

Disaster Assistance Teams Helping Mississippi Storm Survivors in Three Newly Designated Counties

OXFORD, Miss. – State and federal disaster survivor assistance teams are now working in three more Mississippi counties, helping residents recover from destructive tornadoes, severe storms and flooding in late December.

The teams are made up of disaster specialists from the Mississippi Emergency Management Agency and the Federal Emergency Management Agency. They are canvassing neighborhoods in Monroe, Panola and Prentiss counties, which were designated for disaster assistance last week.

Affected survivors in Monroe and Prentiss counties can also visit applicant service centers now open at the:

Chancery Clerk Building (across from the courthouse), 110 N. Main St., Booneville, MS 38829;
The Becker Community Center, 52246 Highway 25 South, Amory, MS 38821.

Survivors in Panola County can visit the disaster recovery center in neighboring Quitman County, which is located at the Marks Fire Department, 108 W. Main St., Marks, MS 38646 or any other center in a county designated for assistance after the December storms.

The teams can register survivors and electronically submit a request for federal assistance. Team members can be easily identified by photo identification and FEMA or MEMA clothing. Mississippi residents are encouraged to ask for official identification before providing personal information.

Federal disaster assistance for qualified applicants may include:

Grants to rent a temporary place to live, as needed.
Grants for essential home repairs not covered by insurance.
Grants for disaster-related needs not covered by insurance — such as medical, dental, transportation, funeral expenses, moving and storage fees, personal property loss and child care.
Low-interest disaster loans from the U.S. Small Business Administration to homeowners, renters and businesses of all sizes to cover losses not fully compensated by insurance.

In addition to the registration opportunity offered by recovery teams, survivors can register for assistance by the following methods:

Visiting DisasterAssistance.gov with a computer, tablet, iPhone, Android or other mobile device.
Calling 800-621-3362 or (TTY) 800-462-7585 for those who are deaf, hard of hearing or speech impaired. Those who use 711 or Video Relay Services can call 800-621-3362 to register.
Business owners can find an electronic loan application on the U.S. Small Business Administration’s secure website at disasterloan.sba.gov/ela. Questions can be answered by calling the SBA disaster customer service center at 800-659-2955/ (TTY) 800-877-8339 or visiting sba.gov.

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Disaster Assistance Teams Helping Mississippi Storm Survivors in Three Newly Designated Counties

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