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Disaster Recovery Center Opens in San Marcos, Texas

AUSTIN, Texas – A second State/FEMA Disaster Recovery Center (DRC) is now open in Hays County for homeowners, renters and business owners who sustained damage as a result of the ongoing severe storms, tornadoes and flooding.

Specialists from the State of Texas, the Federal Emergency Management Agency (FEMA), the

U.S. Small Business Administration (SBA), nongovernmental organizations and the local community are on hand to answer questions and provide information on the types of assistance available to survivors.

The recovery center will serve as a central location for survivors from any of the 30 counties designated for Individual Assistance who need one-on-one help. State and federal professionals will be available to help eligible survivors get help as quickly as possible.

Location and hours of operation

San Marcos Crossroads Building
Classrooms 17 & 18
501 S. LBJ Dr. San Marcos, TX 78666
Hours of operation 9 a.m. to 6 p.m. daily until further notice

Visiting with a recovery specialist is not a requirement for survivors who want disaster assistance, but the centers are an excellent way for people to get answers to their questions about disaster aid and help applying for it. Some of the services may include:

Guidance regarding disaster recovery
Clarification of any written correspondence received
Housing Assistance and Rental Resources information
Answers to questions, resolutions to problems and referrals to agencies that may provide further assistance
Status of applications being processed by FEMA

Assistance for eligible survivors can include grants for temporary housing and home repairs, and for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs. Low-interest disaster loans from SBA also may be available to cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

Eligible survivors should register with FEMA even if they have insurance. FEMA cannot duplicate insurance payments, but under-insured applicants may receive help after their insurance claims have been settled.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY, call 800-462-7585.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.

FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.

Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

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Disaster Recovery Center Opens in San Marcos, Texas

Second Disaster Recovery Center Opens in Harris County for Texas Flood Survivors

AUSTIN, Texas – A second State/FEMA Disaster Recovery Center (DRC) is now open in Harris County for homeowners, renters and business owners who sustained damage as a result of the severe storms, tornadoes and flooding from May 4 to June 19.

Specialists from the State of Texas, the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA), nongovernmental organizations and the local community are on hand to answer questions and provide information on the types of assistance available to survivors.

The recovery center will serve as a central location for survivors from any of the 30 counties designated for Individual Assistance, who need one-on-one help. State and federal professionals will be available to assist eligible survivors get help as quickly as possible.

Location and hours of operation

Bayland Community Center
6400 Bissonnet Street
Houston, TX 77074

Hours of operation:
9 a.m. to 8 p.m. Monday through Friday
9 a.m. to 2p.m. Saturday
Closed Sunday

Guidance regarding disaster recovery
Clarification of any written correspondence received
Housing Assistance and Rental Resources information
Answers to questions, resolutions to problems and referrals to agencies that may provide further assistance
Status of applications being processed by FEMA

compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

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Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

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Second Disaster Recovery Center Opens in Harris County for Texas Flood Survivors

FEMA, SBA may offer help with privately owned roads

OKLAHOMA CITY – The recent severe storms, floods, straight-line winds and tornadoes occurring May 5 through June 4 damaged public and private roads and bridges.

The Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA) may be able to help when repairing privately owned access roads and bridges.

FEMA’s Individual Assistance program could cover the expenses of repairing privately owned access roads if the following criteria are met:

It is the applicant’s primary residence;
It is the only access to the property;
It is impossible to access the home with the damaged infrastructure; or
The safety of the occupants could be adversely affected.

SBA is FEMA’s federal partner in disaster recovery, and may also help. Private property owners, established homeowner associations and properties governed by covenant may apply for a low-interest disaster loans directly through SBA. These funds can be used to repair or replace private roads and bridges. Privately owned access roads owned by homeowner associations may apply directly to the SBA.

Homeowners who jointly own access roads and bridges may also be eligible for repair grants or SBA loans under certain circumstances. In some cases, sharing the cost of repairs with funds obtained through a combination of FEMA, SBA loans and private funds may be another option. The affected homeowners should each register with FEMA individually.

Survivors can apply for state and federal assistance online at www.DisasterAssistance.gov or by calling 800-621-FEMA (3362) or (TTY) 800-462-7585. Those who use 711-Relay or Video Relay Services can call 800-621-3362 to register.

Each request for private road or bridge repair assistance is evaluated on a case-by-case basis.

Repair awards through Individual Assistance funding are for disaster-related damages and will not include improvements to the road’s pre-disaster condition, unless improvements are required by current local or state building codes of ordinances.

To register online visit www.DisasterAssistance.gov, by phone at toll-free 800-621-3362 or (TTY) 1-800-462-7585, or via smartphone or tablet at m.fema.gov.

For more information on Oklahoma disaster recovery, click http://www.fema.gov/disaster/4222 or visit OEM at www.oem.ok.gov.

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The Oklahoma Department of Emergency Management (OEM) prepares for, responds to, recovers from and mitigates against emergencies and disasters. The department delivers services to Oklahoma cities, towns and counties through a network of more than 350 local emergency managers.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at www.twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners, and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.

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FEMA, SBA may offer help with privately owned roads

State/FEMA Disaster Recovery Center Opens in Bastrop, Texas

AUSTIN, Texas – A State/FEMA Disaster Recovery Center (DRC) is now open in Bastrop County for homeowners, renters and business owners who sustained damage as a result of the ongoing severe storms, tornadoes and flooding.

The recovery center will serve as a central location for survivors who need one-on-one assistance. State and federal professionals will be available to help eligible survivors get help as quickly as possible.

Location and hours of operation

ROTC Building/Bastrop High School
1200 Cedar St.
Bastrop, TX 78602
Hours of operation daily (until further notice):
10 a.m. to 7 p.m.

Some of the services may include:

Guidance regarding disaster recovery
Clarification of any written correspondence received
Housing Assistance and Rental Resources information
Answers to questions, resolutions to problems and referrals to agencies that may provide further assistance
Status of applications being processed by FEMA

Flood survivors statewide should call the FEMA helpline at 800-621-3362 and report their damage to give the state and FEMA a better idea of the assistance needed in undesignated counties.

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The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

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State/FEMA Disaster Recovery Center Opens in Bastrop, Texas

15 More Counties in Oklahoma Now Approved to Receive Federal Disaster Assistance under FEMA’s Public Assistance Program

Oklahoma City – Federal disaster assistance is now available to 15 more counties in Oklahoma as a result of the severe storms, straight-line winds, tornadoes and flooding that occurred May 5 to June 4.

Adair, Beckham, Caddo, Comanche, Creek, Garvin, Jackson, Logan, Marshall, McCurtain, McIntosh, Muskogee, Pushmataha, Sequoyah and Washita counties have been added to the May 26 major disaster declaration and are now eligible to receive Public Assistance.

Public Assistance funding helps repair or rebuild public infrastructure such as roads, bridges, water systems, utilities and public buildings such as schools. Types of entities that may be eligible for Public Assistance include:

Local governments and special districts
Certain private nonprofit organizations or institutions that conduct activities of a governmental nature and are open to the general public;
Federally recognized tribes; and
State government agencies.

Atoka, Bryan, Canadian, Carter, Choctaw, Cleveland, Coal, Cotton, Grady, Haskell, Hughes, Johnston, Latimer, Le Flore, Love, McClain, Murray, Okfuskee, Okmulgee, Pittsburg, Pontotoc, Pottawatomie, Seminole, Stephens and Tillman counties are also eligible for Public Assistance funding, totaling 40 counties in all.

Additionally, the May 26 major disaster declaration includes 13 counties for Individual Assistance, or assistance to help survivors get back on their feet after the severe weather. Those counties are Atoka, Bryan, Comanche, Cleveland, Grady, Johnston, Kiowa, Le Flore, McClain, McCurtain, Oklahoma, Pittsburg and Pottawatomie.

Individuals in the designated counties are encouraged to register for federal disaster assistance. You can register online at www.disasterassistance.gov or call 1-800-621-3362 or (TTY) 1-800-462-7585. If you use 711-Relay or Video Relay Services, call 1-800-621-3362. The toll-free telephone numbers will operate from 6 a.m. to 9 p.m. seven days a week until further notice.

For more information on Oklahoma disaster recovery, click http://www.fema.gov/disaster/4222 or visit the OEM at www.oem.ok.gov.

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The Oklahoma Department of Emergency Management (OEM) prepares for, responds to, recovers from and mitigates against emergencies and disasters. The department delivers service to Oklahoma cities, towns and counties through a network of more than 350 local emergency managers.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at www.twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners, and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.

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15 More Counties in Oklahoma Now Approved to Receive Federal Disaster Assistance under FEMA’s Public Assistance Program

Beware of Fraud in Wake of Disasters

OKLAHOMA CITY – Oklahoma residents whose properties were damaged in the recent storms and flooding are warned to be alert for, and urged to report, any potential fraud during recovery and rebuilding efforts, according to the Oklahoma Department of Emergency Management and the Federal Emergency Management Agency.

The aftermath of a disaster can attract opportunists and confidence artists. Homeowners, renters and businesses can follow some simple steps to avoid being swindled.

Be suspicious if a contractor:

Demands cash or full payment up front for repair work;
Has no physical address or identification;
Urges you to borrow to pay for repairs, then steers you to a specific lender or tries to act as an intermediary between you and a lender;
Asks you to sign something you have not had time to review; or
Wants your personal financial information to start the repair or lending process.

To avoid fraud:

Question strangers offering to do repair work and demand to see identification;
Do your own research before borrowing money for repairs. Compare quotes, repayment schedules and rates. If they differ significantly, ask why;
Never give any personal financial information to an unfamiliar person; and
Never sign any document without first reading it fully. Ask for an explanation of any terms or conditions you do not understand.

Disasters also attract people who claim to represent charities but do not. The Federal Trade Commission warns people to be careful and follow some simple rules:

Donate to charities you know and trust. Be alert for charities that seem to have sprung up overnight.
If you’re solicited for a donation, ask if the caller is a paid fundraiser, whom they work for, and the percentage of your donation that will go to the charity and to the fundraiser. If you don’t get a clear answer — or if you don’t like the answer you get — consider donating to a different organization.
Do not give out personal or financial information – including your credit card or bank account number – unless you know the charity is reputable.
Never send cash: you can’t be sure the organization will receive your donation.
Check out a charity before you donate. Contact the Better Business Bureau’s Wise Giving Alliance at www.give.org.

If you believe you are the victim of a contracting scam, price-gouging or bogus charity solicitations, contact local law enforcement and report it to the Oklahoma Office of the Attorney General. Find a complaint form online at www.ok.gov/oag. The Federal Trade Commission takes complaints at www.ftc.gov/complaint.

Many legitimate people — insurance agents, FEMA Disaster Survivor Assistance personnel, local inspectors and actual contractors — may have to visit your storm-damaged property. Survivors could, however, encounter people posing as inspectors, government officials or contractors in a bid to obtain personal information or collect payment for repair work. Your best strategy to protect yourself against fraud is to ask to see identification in all cases and to safeguard your personal financial information. Please keep in mind that local, state and federal employees do not solicit or accept money for their services to the citizens.

All FEMA employees and contractors will have a laminated photo ID. A FEMA shirt or jacket alone is not proof of identity. FEMA generally will request an applicant’s Social Security or bank account numbers only during the initial registration process. However, FEMA inspectors might require verification of identity. FEMA and U.S. Small Business Administration staff never charge applicants for disaster assistance, inspections or help filling out applications. FEMA inspectors verify damages but do not recommend or hire specific contractors to fix homes.

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The Oklahoma Department of Emergency Management (OEM) prepares for, responds to, recovers from and mitigates against emergencies and disasters. The department delivers service to Oklahoma cities, towns and counties through a network of more than 350 local emergency managers.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at www.twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners, and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster.

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Beware of Fraud in Wake of Disasters

Rumors versus Facts About Texas Flood Disaster Assistance

FEMA Registration

RUMOR: Survivors can’t register for FEMA assistance if they have insurance.
FACT: Survivors may be eligible for FEMA disaster aid for their uninsured and underinsured losses and damage.

RUMOR: When survivors register, they immediately qualify and receive payments from FEMA.
FACT: After survivors register, their completed applications are reviewed, and an inspector may call to schedule an inspection at their home. If survivors are eligible for assistance, they should receive a U.S. Treasury/State check or notification of a direct deposit to their bank accounts. Other types of assistance may be provided later, based on specific eligibility and need.

RUMOR: Survivors can’t register if their county isn’t listed in the Presidential declaration.
FACT: If Texans had storm-related damages or losses, please register! Other counties may be designated for assistance as floodwaters recede and damage assessments are completed. Please call toll-free 800-621-3362 or (TTY) 800-462-7585 to register.

FEMA Disaster Assistance

RUMOR: It takes a long time for disaster aid to reach survivors.
FACT: FEMA already has Individual Assistance specialists on the ground in Texas and some survivors already have received grants. Specialists will continue to process assistance for eligible survivors as applications are received.

RUMOR: If survivors receive FEMA assistance, it could reduce their Social Security benefits.
FACT: Disaster assistance does not count as income. FEMA assistance will not affect Social Security or other federal benefits.

Disaster Assistance for Noncitizens

RUMOR: Federal assistance is available only to U.S. citizens.
FACT: Storm survivors who are in the United States legally, but who are not U.S. citizens, may be eligible for disaster assistance. Applicants must be U.S. citizens, noncitizen nationals or qualified aliens to receive federal monetary assistance. The legal status of qualified aliens will not be jeopardized by applying for aid.

Disaster assistance also may be available to a household if a parent or guardian who is not eligible for assistance applies on behalf of a minor child who is a U.S. citizen, non-citizen national or qualified alien. The guardian only certifies for the child.

Additionally, low-interest disaster assistance loans for noncitizen-owned businesses of all sizes (including landlords), homeowners and renters may be available from the U.S. Small Business Administration (SBA).

Renters

RUMOR: Renters can’t get FEMA aid.
FACT: Renters in designated counties whose homes were made unlivable by a disaster may be eligible for FEMA disaster grants to help pay for rent and other serious disaster-related needs.

U.S. Small Business Administration (SBA)

RUMOR: Only businesses can get low-interest disaster loans from SBA.
FACT: SBA low-interest disaster loans are available to homeowners and renters, as well as businesses of all sizes (including landlords) and private nonprofit organizations, for disaster damages not fully covered by insurance or other compensation.

FEMA Inspectors

RUMOR: It takes weeks before a FEMA housing inspector visits.
FACT: On this recovery operation, it is taking between one and two days for an inspector to call and schedule a property inspection.

Debris Removal

RUMOR: The county will charge individuals if they don’t have debris removed in a week.
FACT: Debris removal guidelines vary by location. For accurate information about what’s happening in your area, contact your county or city offices.

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Rumors versus Facts About Texas Flood Disaster Assistance

FEMA Launches New Data Visualization Tool

WASHINGTON – Today, the Federal Emergency Management Agency (FEMA) launched a new data visualization tool that enables users to see when and where disaster declarations have occurred across the country. As hurricane season kicks off, the tool helps provide important information about the history of hurricanes and other disasters in their communities and what residents can do to prepare.

The data visualization tool is accessible at fema.gov/data-visualization and allows users to view and interact with a wide array of FEMA data. Through an interactive platform, users can view the history of disaster declarations by hazard type or year and the financial support provided to states, tribes and territories, and access public datasets for further research and analysis. On the site, you can see compelling visual representations of federal grant data as it relates to fire, preparedness, mitigation, individual assistance and public assistance.

“We have a wealth of data that can be of great use to the public,” said FEMA’s Deputy Administrator of Protection and National Preparedness Tim Manning. “By providing this information in a way that is visual and easy to understand, people will be moved to action to prepare their families and communities.”

The data visualization tool builds on FEMA’s commitment to transparency by making it easy to convert historical data – already available via the OpenFEMA initiative – into a readable and interactive map. Users can see the types of disasters that have occurred in their community and FEMA’s support to build and sustain the capabilities needed to prevent, protect, mitigate against, respond to, and recover from those threats and hazards in the future. The tool also provides ways for users to take action to prepare for future disasters by supporting community preparedness planning, providing information on individual preparedness actions people can take, or joining a local Citizen Corps program.

FEMA encourages all individuals to interact with the tool, learn more about the emergency management process, and provide feedback. FEMA will continue to develop additional visualizations based on feedback and the availability of public data.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema. Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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FEMA Launches New Data Visualization Tool

More Than $6 Million in Federal Assistance Provided to West Virginia

Charleston, Wv. – State and federal officials say that more than $6 million in federal assistance has been delivered to the State of West Virginia to help cover the costs of the severe winter storm, flooding, landslides and mudslides March 3-14, 2015, that damaged infrastructure in 32 counties.

FEMA has provided a total of more than $6 million to the State thus far including roughly $50,000 for emergency protective measures to safeguard lives and property while responding to the disaster. More than $5 million of these funds are for permanent repair work, primarily to West Virginia Division of Highways.

“The severe March weather caused more than $30 million in damage and response costs, mostly to roads,” said State Coordinating Officer Jimmy Gianato. “FEMA is providing 75 percent of those costs and the State is providing the remaining 25 percent.”

“FEMA continues to support West Virginia to ensure that applicants receive all of the assistance for which they are eligible,” said Federal Coordinating Officer Suzann Cowie. “Funding for Hazard Mitigation efforts, statewide, is also available.”

FEMA’s Public Assistance Programs provide state and local governments and eligible private non-profit organizations, in designated counties, with federal funds to pay 75 percent of the approved cost of debris removal, emergency services related to the disaster, and for repairing or replacing damaged public facilities such as roads, bridges, buildings and utilities. Hazard Mitigation funding is for cost-effective measures that would prevent or reduce the threat of future damages.

The State, which distributes the FEMA funds to local governments and qualified non-profits, must review Public Assistance projects, along with FEMA, to ensure compliance with regulations.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. FEMA Region III’s jurisdiction includes Delaware, the District of Columbia, Maryland, Pennsylvania, Virginia and West Virginia. Stay informed of FEMA’s activities online: videos and podcasts are available at fema.gov/medialibrary and youtube.com/fema. Follow us on Twitter at twitter.com/femaregion3.

Media Contact: FEMAR3NewsDesk@fema.dhs.gov

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More Than $6 Million in Federal Assistance Provided to West Virginia

Survivors Cautioned to Beware of Frauds and Scams

AUSTIN, Texas – State and federal recovery officials urge Texans affected by the ongoing severe storms and floods to watch for and report any suspicious activity or potential fraud.

Even as government agencies and charitable groups continue to provide disaster assistance, scam artists, identity thieves and other criminals may attempt to prey on vulnerable survivors. The most common post-disaster fraud practices include phony housing inspectors, fraudulent building contractors, bogus pleas for disaster donations and fake offers of state or federal aid.

“Scam attempts can be made over the phone, by mail or email, or in person,” said Federal Coordinating Officer Kevin Hannes of Federal Emergency Management Agency (FEMA). “Con artists are creative and resourceful, so we urge Texans to remain alert, ask questions and require identification when someone claims to represent a government agency.”

Survivors should also keep in mind that state and federal workers never ask for or accept money, and always carry identification badges with a photograph. There is no fee required to apply for or to get disaster assistance from FEMA, the U.S. Small Business Administration (SBA) or the state. Additionally, no state or federal government disaster assistance agency will call to ask for your financial account information; unless you place a call to the agency yourself, you should not provide personal information over the phone – it can lead to identity theft.

Those who suspect fraud can call the FEMA Disaster Fraud Hotline at 866-720-5721 (toll free). Complaints may also be made to local law enforcement agencies.

Survivors Cautioned to Beware of Frauds and Scams

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