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FEMA/State DRC Opens for Three Days in Jones County

RALEIGH, N.C. – To reach North Carolina residents who suffered losses and damage as a result of Hurricane Matthew in Jones County, a joint FEMA and North Carolina Emergency Management Disaster Recovery Center is open to provide a place where you can get information about available state and federal assistance and other recovery information. The center is in Trenton, Saturday, Nov.5, Monday, Nov.7 and Tuesday, Nov. 8.

Location: USDA Farm Services Agency Office

110 S. Market Street

Trenton, NC 28585

Hours of Operation: Saturday, Nov. 5, from 9 a.m. to 6 p.m.

Monday, Nov. 7, from noon to 6 p.m.

Tuesday, Nov. 8, from 9 a.m. to 6 p.m.

Recovery specialists from FEMA, NCEM and the U.S. Small Business Administration are available to speak with you face-to-face to answer questions you may have regarding the disaster assistance process, other assistance available and even help you register if you haven’t already. If you have registered, they can provide you with an update of your application status and if needed, discuss the appeal process.

FEMA and the state have recovery centers open throughout the disaster-affected counties in North Carolina. To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA or Readync mobile apps. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.

If you have phone and/or internet access, you may register in one of the following ways:

Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center may call the Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at fema.gov/media-library/assets/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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FEMA/State DRC Opens for Three Days in Jones County

FEMA/State Disaster Recovery Centers Close for Election Day, Nov. 8

RALEIGH, N.C. – The following FEMA/State Disaster Recovery Centers, with the exception of the Tyrrell center, will close Monday at 4 p.m. and remain closed through Election Day, Tuesday, Nov. 8.

The Tyrrell center will be closed both Monday and Tuesday.

The centers will resume normal hours of operation Wednesday, Nov. 9.

Bladen County

Greene County

Hoke County

Powell Melvin

Agricultural Service Center

450 Smith Circle

Elizabethtown, NC 28337

Snow Hill Fire Department

201 Carolina Drive

Snow Hill, NC 28580

City of Raeford Civic Center

220 College Drive

Raeford, NC 28376

Sampson County

Sampson County Human Services

360 County Complex Road, Suite 200, Room 274

Clinton, NC 28328

*Tyrrell County

Tyrrell Hall

906 US Highway 64 East

Columbia, NC 27925

North Carolina residents, who suffered losses and damage as a result of Hurricane Matthew can still receive help applying for federal assistance, learn about the types of assistance available, the appeals process and get updates regarding their applications at any of the other FEMA and state recovery centers open throughout the disaster-affected counties in North Carolina.

To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA Mobile App. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.

If you have phone and/or internet access, you may register in one of the following ways:

Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center may call the Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in many languages, and information on the registration process is available in ASL at http://www.fema.gov/media-library/assets/videos/111546.

FEMA financial disaster assistance grants do not have to be repaid. FEMA assistance is non- taxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit www.readync.org and fema.gov/disaster/4285. Follow FEMA on Twitter at @femaregion4 and North Carolina Emergency Management at @ncemergency.

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Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

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FEMA/State Disaster Recovery Centers Close for Election Day, Nov. 8

North Carolina Disaster Survivors: Submitting an SBA Loan Application is Key to Recovery

RALEIGH, N.C. – If you’re a Hurricane Matthew survivor in North Carolina who registered with FEMA and you’ve been referred to the U.S. Small Business Administration for a low-interest disaster loan, you should complete and return the loan application as soon as possible.

Obtaining a low-interest disaster loan may be the solution to your recovery needs by providing you the necessary funds for home repair, rebuilding and property loss. Returning the completed application also may enable you to qualify for FEMA disaster recovery grants that do not have to be repaid.

If you are a homeowner or renter and SBA determines you cannot afford a loan, you may be considered for FEMA’s other needs assistance program, which provides grants for disaster-related medical and dental care, funeral costs and vehicle repairs. You also may be eligible for assistance from other organizations, too.

There is no requirement to take out a loan if one is offered from SBA. If you are approved for a disaster loan, you have the option not to accept the loan.

Next to insurance, SBA is the primary source of funds for real estate property repairs and replacing lost contents following a disaster. Renters and homeowners alike may borrow up to $40,000 to repair or replace clothing, furniture, cars or appliances damaged or destroyed in the disaster. Homeowners may be eligible for low-interest loans up to $200,000 for primary residence structural repairs or rebuilding.

There are important reasons for you to file the loan application (even if you don’t think you currently need a loan):

Your insurance settlement may fall short. As you began to recover from the effects of your personal disaster, you may discover that you were underinsured for the amount of work required to repair or replace your home. An SBA low-interest disaster loan can cover the gap.
SBA will work with you to provide a loan that fits your personal budget. If you already have a mortgage on damaged property, SBA specialists can help with a low-interest loan you can afford.

SBA loans have low interest rates

Interest rates for loans for homeowners and renters can be as low as 1.563 percent.

Refinancing and relocation loans may be available on a case-by-case basis. Survivors are encouraged to speak with an SBA representative for details.

For more information, call the SBA at 800-659-2955 (800-877-8339 TTY). Homeowners, renters and businesses may visit SBA’s secure website https://disasterloan.sba.gov/ela/ to apply online for disaster loans.

Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
Download the FEMA Mobile App and apply.

If you’re a business owner, you may be able to borrow up to $2 million from the SBA for physical damage and economic injury.

The easiest way to apply for an SBA low-interest disaster loan is to visit a FEMA/State Disaster Recovery Center (DRC) or an SBA Business Recovery Center (BRC) and meet with an SBA representative in person. SBA has staff at all DRCs and BRCs to help you with your application. To find the closest DRC go online to fema.gov/drc or ncdps.gov/.

BRCs are listed below.

Business Recovery Center #1 (Cumberland County)

SBTDC at Fayetteville State University

Small Business and Economics Building, BRC

1200 Murchison Road, Suite 306, Rooms A and D

Fayetteville, NC 28301

Business Recovery Center #2 (Pitt County)

SBTDC Regional Service Center, East Carolina University

Willis Building, BRC

300 E. 1st Street

Greenville, NC 27858-1201

Business Recovery Center #3 (Robeson County)
Robeson Community College Workforce Development Center

Building 18

5160 Fayetteville Road

Lumberton, NC 28358

For more information on SBA disaster loans, visit sba.gov/disaster.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.

North Carolina Disaster Survivors: Submitting an SBA Loan Application is Key to Recovery

Now Hiring: Help Florida with Hurricane Recovery

TALLAHASSEE, Fla. – FEMA is now hiring Floridians for a variety of full-time, temporary positions, to help with state recovery from hurricanes Hermine and Matthew.

The Employ Florida Marketplace and FEMA are working together to hire as many as 100 local employees in the Tallahassee area for a wide range of jobs, including applicant services, environmental protection and congressional affairs.

Hiring local workers allows FEMA staff to move to the next disaster, while keeping in place a strong recovery presence with unique insights into local culture, history, and politics.

Wages vary by job type and are competitive based on locality. Health benefits, sick leave and holiday pay are available.

To apply visit: employflorida.com—search keyword: Federal Government.

Qualifying applicants must be U.S. citizens 18 years of age or older, with a valid government issued identification card (such as a driver’s license, state or military ID), and be able to successfully pass a background investigation.

For more information on Florida’s disaster recovery visit fema.gov/disaster/4280, fema.gov/disaster/4283, twitter.com/femaregion4, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers. For imagery, video, graphics and releases, see fema.gov/Hurricane-Matthew.

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Now Hiring: Help Florida with Hurricane Recovery

Floridian Survivors: FEMA Speaks Your Language

TALLAHASSEE, Fla. – Language is not a barrier to receiving federal disaster assistance. If you or someone you know wants to apply for assistance in a language other than English, the Federal Emergency Management Agency (FEMA) probably can provide a translator or interpreter in your language.

More than 27 percent of Floridians speak a language other than English in their homes, with Spanish the most common, according to recent Census Bureau data.

FEMA has many ways to meet survivors’ language needs. Many FEMA employees are bilingual or multilingual and can assist survivors in their primary language during encounters in communities, at Disaster Recovery Centers (DRCs) or at public meetings.

As Disaster Survivors Assistance Teams canvass neighborhoods in designated counties, they take special note of language needs and work with non-English speaking survivors to help them register. They are equipped with iPads that translate into languages that survivors understand.

Survivors can register for FEMA assistance online at DisasterAssistance.gov. or by calling 800-621-3362, where they can speak with an employee fluent in their language. However, it is helpful if someone who speaks English can assist the survivor when calling FEMA. The toll free lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

In the wake of hurricanes Hermine and Matthew, FEMA has provided Floridians with translations in Spanish, Haitian Creole, Chinese, Vietnamese, Portuguese, Burmese, Arabic, Korean and German.

All Disaster Recovery Centers are accessible and equipped with tools to accommodate survivors who need disability-related communication aids. Each center provides communication accessibility tools for people with communication disabilities. An American Sign Language interpreter can be available by appointment at the Disaster Recovery Center when you visit.

Survivors who are deaf, hard-of hearing or have a speech disability and use a TTY may call

800-462-7585 to register. Those who use 711 or Video Relay Service (VRS) may call 800-621-3362.

For more information on Florida’s disaster recovery, visit fema.gov/disaster/4283, twitter.com/femaregion4, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers. For imagery, video, graphics and releases, see www.fema.gov/Hurricane-Matthew.

Floridian Survivors: FEMA Speaks Your Language

FEMA Registration and SBA Disaster Loan Application are Key to Hurricane Recovery

TALLAHASSEE, Fla. – For many Floridians who need help recovering from Hurricane Matthew, registering with FEMA and completing a disaster loan application from the U.S. Small Business Administration (SBA) are essential.

To be considered for all forms of disaster assistance, survivors should first register for assistance with FEMA, in any of the following ways:

Online at disasterassistance.gov;
On the FEMA Mobile App;
Call FEMA at 800-621-3362 (voice, 711/VRS-Video Relay Service) (TTY: 800-462-7585). Multilingual operators are available (for Spanish, press 2);
At a Disaster Recovery Center (DRC). To find the nearest one, go online to the DRC locator at asd.fema.gov/inter/locator. SBA representatives at all Disaster Recovery Centers will help individuals complete and submit loan applications and answer any questions.

Second to insurance, SBA low-interest disaster loans are the primary source of financial assistance to rebuild disaster-damaged private property for homeowners, renters, businesses of all sizes, and private nonprofit organizations. A completed SBA loan application is also an important step in order to qualify for other state and FEMA grants that cover personal property, vehicle repair or replacement, moving and storage expenses and other help.

SBA loans are low-interest, and long-term. In some cases, SBA can refinance all or part of an existing mortgage. SBA loan officers work to come up with a plan that fits a survivor’s budget.

Businesses and private nonprofit organizations may borrow up to $2 million to repair or replace disaster damaged or destroyed real estate, machinery and equipment, inventory, and other business assets.

For small businesses, small agricultural cooperatives, small businesses engaged in aquaculture and most private nonprofit organizations, the SBA offers Economic Injury Disaster Loans to help meet working capital needs caused by the disaster. Economic Injury Disaster Loan assistance is available regardless of whether the business suffered any physical property damage.

Disaster loans up to $200,000 are available to homeowners to repair or replace disaster damaged or destroyed real estate. Homeowners and renters are eligible for $40,000 to repair or replace disaster damaged or destroyed personal property. If SBA does not offer a homeowner or renter a loan, they are referred to FEMA for possible additional grant consideration.

The SBA disaster declaration covers the counties of Brevard, Duval, Flagler, Indian River, Nassau Putnam, Seminole, St. Johns and Volusia, which are eligible for both Physical and Economic Injury Disaster Loans from the SBA. Small businesses and most private nonprofit organizations in the following adjacent counties are eligible to apply only for SBA Economic Injury Disaster Loans: Alachua, Baker, Bradford, Clay, Lake, Marion, Okeechobee, Orange, Osceola and St. Lucie.

The SBA has opened Business Recovery Centers (BRC) in St. Johns and Volusia counties to help Florida businesses impacted by Hurricane Matthew:

St. Johns County: St. Johns County Chamber of Commerce, 1 News Place, Suite C, St. Augustine, FL 32086

Hours: Monday – Friday from 9 a.m. to 5 p.m.

Volusia County: Florida Department of Health-Volusia County, 1845 Holsonback Dr., Daytona Beach, FL 32117

Hours: Monday – Friday from 9 a.m. to 6 p.m.

Additional details on the loan application process can be obtained by calling the SBA Customer Service Center at 800-659-2955 (TTY: 800-877-8339 for the deaf and hard-of-hearing) or by sending an email to disastercustomerservice@sba.gov (link sends e-mail), or visit http://www.sba.gov/disaster. Applicants may also apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/ela.

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FEMA Registration and SBA Disaster Loan Application are Key to Hurricane Recovery

Hermine Survivors Get 30 More Days to Submit Proof of Loss

TALLAHASSEE, Fla. – Homeowners who have a National Flood Insurance Program (NFIP) policy and have damages or losses from Hurricane Hermine have been granted a 30-day extension to turn in a Proof of Loss.

A Proof of Loss is a policyholder’s statement of the amount of money being requested, signed and sworn to by the policyholder, along with documentation to support the amount requested initially, and any requests for additional payment. Policyholders must submit a Proof of Loss (www.fema.gov/media-library/assets/documents/9343) directly to their flood insurance company within 90 days after the date of the flood loss.

The Proof of Loss statement is included in the claims package that documents your flood losses. It is important to understand the Proof of Loss is not the claim. A policyholder who suffers flood damage to NFIP insured property has only one claim arising from that event, regardless of the number of Proofs of Loss with documentation packages the policyholder may submit in support of that claim.

The claims packages should include:

Photos or video of your flood damage;
A comprehensive and itemized list of what was damaged;
Receipts, if possible, for damaged items along with any other supporting documents that show the value of what you lost.

Both state and federal officials encourage you to closely monitor the insurance claims process after reporting your loss. Once the documentation is submitted, an insurance adjuster hired by the NFIP insurer will inspect the property. The adjuster may also provide information about the flood insurance claims process.

Here are some tips to guide you through the process to ensure you receive all eligible insurance funds for your recovery:

What to Do Before an Adjuster Visits

Take pictures of the damage.
Write down a list of your damaged contents.
Immediately dispose of flood-damaged items which pose a health risk, such as perishable food items, clothing, cushions and pillows. Cut off and keep a 12-square-inch sample of building materials like carpets and drywall to show your flood adjuster, and set aside other damaged personal property items like furniture, televisions and electronics.
Have documents related to your damage ready for inspection. This may include contractor’s estimates and repair receipts.
Also keep your policy number and insurance company information handy.

What Happens During an Adjuster’s Visit

An insurance adjuster will contact you within 24 to 48 hours to schedule an appointment.
Ask to see the adjuster’s official identification when he or she visits.
The adjuster will take measurements and photographs and document your damage. They will provide you with their contact information and, if required, the adjuster may revisit your property.
After your home is inspected, the adjuster will complete the covered estimate of loss and provide you with a copy of it, along with a Proof of Loss form.
A FEMA inspector or flood insurance adjuster will never ask for money, approve or disapprove claims, or tell you whether your flood insurance company will approve your claim.

What Happens After an Adjuster’s Visit

The adjuster will collect all of the necessary information and documentation during the initial visit and will contact the policyholder as the claim progresses to an agreement and closure.
If you disagree with the resolution of your claim, ask the adjuster to show how they arrived at the figure(s) and explain the policy if an item was excluded from coverage, even though you feel it should be covered.
If the adjuster and insured are unable to come to an amicable agreement, the policyholder may hire an independent contractor to prepare an estimate for flood related damage.
Within 60 days after the loss, send the insurer a signed and sworn Proof of Loss.

Contact your insurance company as soon as possible to begin processing your claim.

For more information on Florida’s disaster recovery visit fema.gov/disaster/4280, twitter.com/FEMA, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers.

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Hermine Survivors Get 30 More Days to Submit Proof of Loss

Hurricane Matthew Survivors Encouraged to Use Disaster Grants Wisely

SAVANNAH, Ga. – Once approved for disaster grants, Georgia survivors receive funds via check or a direct deposit to their checking account. They also receive a letter from FEMA providing information about the grant and how the money can be spent.

Disaster recovery officials urge recipients of federal grants to use the money wisely.

Before survivors receive their grants, they must sign a declaration and a release certifying that all funds will be spent on the expenses for which they are intended.

These grants are for repairs, temporary housing and other approved essential disaster-related costs. Georgia survivors who have questions about their grants should call FEMA’s Helpline at 800-621-3362.

Housing funds may be used for:

Rental assistance. Applicants who have a continuing need for temporary rental assistance must turn in valid lease and utility receipts to receive additional assistance.
Reimbursement for lodging expenses directly related to the disaster.
Repairs to windows, doors, water and ventilation systems or other structural elements to return a home to a safe and functional condition.
Rebuilding a disaster-damaged home.

Recipients of FEMA’s Other Needs Assistance program grants may use the funds for:
Essential personal property, specialized tools for employment, household items, appliances and vehicle repair or replacement.
Disaster-related medical, dental, moving and child-care expenses.

Applicants should be sure to update their personal information including addresses, phone numbers and bank accounts. If FEMA does not have the correct contact information, disaster survivors may miss letters or phone calls about their applications for assistance or payment status

FEMA grants cannot duplicate payments from other sources. For example, if a grant recipient receives an insurance settlement covering expenses already paid for by FEMA, those duplicated funds must be returned to FEMA.

Federal assistance is available to eligible individuals and households in Bryan, Bulloch, Chatham, Effingham, Evans, Glynn, Liberty, Long, McIntosh and Wayne counties. Damage or losses from Hurricane Matthew in Georgia must have occurred Oct. 4-15.

Survivors are encouraged to keep their information updated by logging into their account:

Online at DisasterAssistance.gov (also in Spanish).
Download the FEMA mobile app (also in Spanish).
Call the FEMA Helpline at 800-621-3362 (FEMA). Persons who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585. Toll-free numbers are open daily from 7 a.m. to 11 p.m. Help is available in most languages.

For updates on Georgia’s Hurricane Matthew response and recovery, follow @GeorgiaEMA and @FEMARegion4 on Twitter and visit gemhsa.ga.gov and fema.gov/disaster/4284.

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FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

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Hurricane Matthew Survivors Encouraged to Use Disaster Grants Wisely

FEMA/State Disaster Recovery Center on the Move in Dare County

RALEIGH, N.C. – To reach North Carolina residents who suffered losses and damage as a result of Hurricane Matthew in Dare County, FEMA/State Disaster Recovery Centers (DRCs) are moving throughout the county to provide more locations where you can get information about available state and federal assistance. The DRC will be in Kill Devil Hills, Tuesday, Nov. 8 through Thursday, Nov. 10.

Kill Devil Hills Location: North Parking Lot

KDH Fire Station

1634 N. Croatan Highway

Kill Devil Hills, NC 27948

The DRC will then move to Manteo for: Saturday, Nov. 12, Monday, Nov. 14 and Tuesday,

Nov. 15. It will be closed Sunday.

Manteo Location: Dare County Office

954 Marshall C Collins Drive

Manteo, NC 27954

Regular hours: 9 a.m. to 6 p.m.

DRCs are staffed with representatives from the Federal Emergency Management Agency, North Carolina Emergency Management and the U.S. Small Business Administration. You can receive help applying for federal disaster assistance, learn about the types of assistance available, learn about the appeals process and obtain updates regarding your application.

If you have phone and/or internet access, you may register in one of the following ways:

Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
Download the FEMA Mobile App and apply.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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Original post –

FEMA/State Disaster Recovery Center on the Move in Dare County

FEMA/NCEM Disaster Recovery Center to Open in Pender County

RALEIGH, N.C. – North Carolina residents who suffered losses and damage as a result of Hurricane Matthew can now get information about available state and federal assistance at a Disaster Recovery Center in Pender County opening Thursday, Nov. 3.

Location: Pender County

Malpass Corner Elementary School

4992 Malpass Corner Road

Burgaw, NC 28425

Regular hours: Monday through Saturday, 10 a.m. to 7 p.m.

DRCs staffed with recovery specialists from FEMA, North Carolina Emergency Management and the U.S. Small Business Administration provide accessible, direct support to survivors through registration, referrals, case management, SBA disaster loan support, Hazard Mitigation education and other programs. You will be able to speak face-to-face with them to receive answers to questions you may have regarding your disaster recovery. If you already registered, they can provide you with an update of your application status and, if needed, discuss the appeal process.

FEMA and NCEM have recovery centers open throughout the disaster-affected counties in North Carolina. To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA or Readync mobile apps. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.

If you have phone and/or internet access, you may register in one of the following ways:

Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center may call the FEMA Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at fema.gov/media-library/assets/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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FEMA/NCEM Disaster Recovery Center to Open in Pender County

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