FEMA’s ‘Rambo’ Ready To Expedite Fire Management Grants

FEMA’s ‘Rambo’ Ready To Expedite Fire Management Grants 

Release Date: March 29, 2012
Release Number: 4029-108, 1999-018

» More Information on Texas Wildfires
» More Information on Texas Wildfires

AUSTIN, Texas — As wildfires raged throughout Texas in 2011, the Federal Emergency Management Agency (FEMA) declared a record 55 Fire Management Assistance Grants (FMAGs) to help local governments and other applicants recoup some of their firefighting costs. Now FEMA wants to help those applicants get their money.

Through an innovative pilot program called Recovery Assistance Mobile-Based Operations (RAMBO), FEMA Public Assistance teams can work with the applicant much the way a tax preparer works with a client during tax season — and RAMBO is available to go right to the applicant’s office.

“Contacting a RAMBO team leads to expedited assistance,” said FEMA Public Assistance Branch Director Karri DuBois. “Not only is a checklist provided beforehand to help the applicants know the kind of paperwork to collect, we then save everyone time by reviewing the documentation and helping them work through the process.”

The team goes over receipts and other documents with the applicant, making sure that all paperwork is in order and asking and answering questions so that the final project worksheet can be completed and funds quickly obligated.

In Kimble County, for instance, the RAMBO team helped get funds obligated within a couple of weeks rather than the normal timeframe of several months or longer.

“We worked closely with our state partner, the Texas Division of Emergency Management, to find a way to expedite the FMAG process, and RAMBO was the answer,” said Kevin L. Hannes, FEMA’s federal coordinating officer for the Texas wildfire disasters. “Our goal is to get local governments reimbursed as quickly as possible so they can focus on the current wildfire season.”

An FMAG is federal assistance approved while a fire is burning uncontrolled and threatens such destruction as to constitute a major disaster. It offers 75 percent reimbursement for eligible expenses such as overtime labor, equipment and supplies, provisions for shelters, safety items for firefighters and mutual aid. The grant recipient for an FMAG is the state. State agencies and local entities apply to the state for subgrants.

FMAGs were declared in 2011 for specific fires in Archer, Bastrop, Bexar, Bosque, Brewster, Cass, Clay, Coke, Eastland, Ector, Ellis, Fisher, Grimes, Harris, Howard, Hutchinson, Jack, Jasper, Jeff Davis, Kent, Kimble, King, Knox, Marion, Midland, Mitchell, Montgomery, Motley, Nolan, Palo Pinto, Potter, Presidio, Randall, Shackelford, Somervell, Stephens, Stonewall, Tom Green, Travis, Walker, Waller, Webb, Wichita, Wilbarger, Williamson and Young counties.

Applicants wanting assistance from RAMBO should contact their state Public Assistance coordinator.

Follow FEMA tweets about the Texas disaster at www.twitter.com/femaregion6. Other online resources are blog.fema.gov, www.facebook.com/fema and www.youtube.com/fema.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Thursday, 29-Mar-2012 11:46:09

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FEMA’s ‘Rambo’ Ready To Expedite Fire Management Grants

State, FEMA Disaster Recovery Centers Adjust Hours of Operation

State, FEMA Disaster Recovery Centers Adjust Hours of Operation 

Release Date: March 28, 2012
Release Number: 4059-008

» More Information on West Virginia Severe Storms, Flooding, Mudslides, And Lanslides
» More Information on West Virginia Severe Storms, Tornadoes, Flooding, Mudslides, And Landslides

CHARLESTON, W. Va. — The five state and federal Disaster Recovery Centers open in West Virginia to assist individuals, households and businesses that suffered damage from the recent storms will operate on new schedules beginning Saturday, March 31, Federal Emergency Management Agency officials said Thursday.

The new hours are: Mondays through Fridays, 10 a.m. to 7 p.m. and Saturdays and Sundays, 10 a.m. to 5 p.m. at:

Lincoln County
Duval Fire Company
5237 Straightfork Road
Griffithsville, WV

Logan County
Verdunville Volunteer Fire Department
Rte. 5, 2270 Mud Fork Road
Logan, WV

Marion County
City Public Safety Office
500 Quincy Street
Fairmont, WV

Wayne County
Cabwaylingo Presbyterian Church
1475 Left Fork Dunlow Bypass Road
Dunlow, WV

Wayne County Health Department
217 Kenova Ave.
Wayne, WV

A free bus shuttle is available seven days a week from Kiahsville to the DRC at the Wayne County Health Department. The bus leaves from the post office and general story every two hours from 9 a.m. to 5 p.m.

The centers are staffed with disaster-recovery specialists who can provide information and answer questions about storm-related assistance, according to FEMA. 

“Before stopping by at the disaster recovery centers, people seeking assistance are strongly urged to register with FEMA,” said Charleston-based FEMA Federal Coordinating Officer Deanne Criswell. “Having spoken with or otherwise having contacted state or local officials does not count. You must register with FEMA in order to apply for help.”

By phone, call the FEMA Hotline at 800-621-FEMA (3362). For those with speech or hearing disabilities, use the TTY number, 800-462-7585. Applicants can also register online at DisasterAssistance.gov or with any web-enabled device at m.fema.gov.

Information needed when registering with FEMA includes the address of the damaged property, names of those living in the household, a general description of the damage, the Social Security Account number of any family member living in the home, the extent of insurance coverage and certain other information needed to expedite the process.

Also on hand at the Disaster Recovery Centers are representatives from the Small Business Administration who can explain the low-interest disaster loans available to homeowners, renters, private nonprofits and businesses of any size. These loans are for the repair or replacement of real estate and/or personal property damaged by the storms and related flooding, officials said.  People who register with FEMA may be sent a loan application from the SBA. No one is obligated to take out a loan, according to the SBA.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Wednesday, 28-Mar-2012 16:58:45

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State, FEMA Disaster Recovery Centers Adjust Hours of Operation

Tennessee Storm Survivors Urged To Complete SBA Disaster Loan Applications

Tennessee Storm Survivors Urged To Complete SBA Disaster Loan Applications 

Completing low-interest disaster loan applications is a vital step towards recovery or additional grants…

Release Date: March 28, 2012
Release Number: 4060-010

» More Information on Tennessee Severe Storms, Tornadoes, Straight-line Winds, and Flooding

CHATTANOOGA, Tenn. — Tennessee residents affected by the Feb. 29 – March 2 tornadoes need to complete and return the disaster loan application they received after registering with the Federal Emergency Management Agency. The loan application could be the key to rebuilding a damaged home or business.

Survivors are urged to consider low-interest disaster loans from the U.S. Small Business Administration. While FEMA assistance addresses the immediate needs of disaster survivors, it is low-interest disaster loans that can help homeowners, renters and businesses handle the larger costs of rebuilding or replacing personal property and contents.

Although survivors are not required to accept a disaster loan if one is offered, completing the SBA application is a part of the process and is a key to receiving other assistance, such as FEMA grants, in the 10 Tennessee counties designated for federal disaster assistance.

Homeowners, renters, businesses of all sizes and private nonprofit organizations in these counties who qualify, can use SBA disaster loans to pay for disaster-related damages. Businesses or owners of rental property affected by the storm may also be eligible.

The SBA offers loans up to $200,000 to repair or replace primary residences and up to $40,000 for personal property damages, including automobiles. The interest rate on disaster loans for homeowners may be as low as 1.875 percent, with terms up to 30 years.

Loans to businesses may be up to $2 million, with interest rates as low as 4 percent. These loans may help with repairs, replacement of property, and working capital for economic injury. The SBA provides small businesses and most private nonprofit organizations economic injury disaster loans for ongoing business expenses to recover from the economic impact of a disaster. Economic injury disaster loans are available even if the business didn’t sustain physical damages.

SBA representatives at all nine Tennessee disaster recovery centers are available to help individuals complete and submit loan applications and answer any questions.

Survivors may apply for SBA disaster loans before insurance claims are settled. The loans may be used to refinance existing mortgages on homes and businesses in certain cases. They may also be used to relocate on a case-by-case basis.

The SBA Disaster Customer Service Center toll-free number is 800-659-2955 or (TTY) 800-877-8339 for people who are deaf or hard of hearing. Help is also available by sending an email to disastercustomerservice@sba.gov or by visiting www.sba.gov.

Loan applications can be completed online at SBA’s website: disasterloan.sba.gov/ela.
The deadline to complete and return applications is May 15, 2012.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Wednesday, 28-Mar-2012 16:28:53

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Tennessee Storm Survivors Urged To Complete SBA Disaster Loan Applications

New Flood Maps Show Current Risks In Rains County, Texas

New Flood Maps Show Current Risks In Rains County, Texas 

Release Date: March 28, 2012
Release Number: R6-12-068

DENTON, Texas – Rains County, Texas homeowners, business and residential renters, and business owners who do not have flood insurance are encouraged to buy coverage now to get the best possible premiums before new flood insurance rate maps go into effect.

The new Rains County flood maps become effective on Tuesday, April 17 giving those who haven’t purchased flood insurance yet, time to get the best possible premiums to protect their property from potential flooding.

“While many people are required by mortgage and lending companies to have flood insurance, FEMA and the National Flood Insurance Program (NFIP) strongly recommend that everyone have flood insurance,” said Region 6 Administrator Tony Russell. “The reason is simple: You don’t have to be in a mapped floodplain to flood.”

Current policy holders and those planning to purchase NFIP protection are strongly encouraged to contact their insurance agent or company to ensure that they have adequate coverage for building and contents that accounts for new flood risk data.

Those who purchase flood insurance prior to April 17 may be able to grandfather the current flood zone, saving money on flood insurance. For more information on estimated rates for flood insurance, whether you are eligible for grandfathering, and the Preferred Risk Policy extension, or to locate an agent in your area, visit www.floodsmart.gov.

Anyone who hasn’t had a chance to participate in local flood insurance meetings or to review the new flood maps is encouraged to contact their floodplain administrator who is most likely located at City Hall or the local courthouse.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Wednesday, 28-Mar-2012 12:45:38

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New Flood Maps Show Current Risks In Rains County, Texas

Monday Last Chance to Visit Disaster Recovery Centers in Dekalb, Jackson and Overton County

Monday Last Chance to Visit Disaster Recovery Centers in Dekalb, Jackson and Overton County 

Release Date: March 27, 2012
Release Number: 4060-009

» More Information on Tennessee Severe Storms, Tornadoes, Straight-line Winds, and Flooding

CHATTANOOGA, Tenn — survivors of the Feb. 29 – March 2 tornadoes have until 6 p.m., Monday, April 2, to visit disaster recovery centers in DeKalb, Jackson and Overton counties, according to the Tennessee Emergency Management Agency and Federal Emergency Management Agency.

Specialists are currently available at the centers to help survivors with specific questions and in completing FEMA registration or low-interest disaster loan applications. This one-on-one help is available to homeowners, renters, businesses and qualified non-profits

Survivors are urged to visit the centers that remain open in Bradley, Claiborne, Cumberland, Hamilton, McMinn and Monroe counties. Representatives from the state, FEMA, the U.S. Small Business Administration and other agencies will be at the centers to explain assistance programs and help survivors register for disaster aid.

If possible, before visiting a disaster recovery center, people with storm losses should register with FEMA. Registering can take as little as 15 to 30 minutes.

Survivors can use any of the following methods:

  1. Call 800-621-FEMA (3362) which is video relay service accessible. Help is available in most languages. People who have a speech disability or are deaf or hard of hearing may call (TTY) 800-462-7585.
  2. Register online at www.DisasterAssistance.gov.
  3. Register using a tablet or smartphone by visiting m.fema.gov

The deadline to apply for individual assistance through FEMA is May 15.

Representatives of the U.S. Small Business Administration also are available at the recovery center to help survivors with applications for low-interest disaster loans available to homeowners, renters and businesses of all sizes. The deadline to return loan applications to SBA is May 15. Survivors may call 800-659-2955 (TTY) or visit the SBA website at www.sba.gov.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Wednesday, 28-Mar-2012 10:37:43

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Monday Last Chance to Visit Disaster Recovery Centers in Dekalb, Jackson and Overton County

Tennessee Storm Survivors Urged to Register With FEMA

Tennessee Storm Survivors Urged to Register With FEMA 

Release Date: March 27, 2012
Release Number: 4060-008

» More Information on Tennessee Severe Storms, Tornadoes, Straight-line Winds, and Flooding

CHATTANOOGA, Tenn. — According to the Tennessee Emergency Management Agency and the Federal Emergency Management Agency, nearly 600 survivors of the severe storms and tornadoes that occurred Feb. 29 – March 2 have registered with FEMA for disaster assistance.

To date, more than $461,000 in grants has been approved to help survivors pay for temporary housing and other needs as a result of damage they incurred. Many more survivors in the 10 disaster-designated counties may be eligible for benefits but may not be registering with FEMA in larger numbers for a variety of reasons:

Unfamiliar with the FEMA registration process – it’s as easy as a phone call or click.

  • People with storm losses can register simply by calling 800-621-FEMA (3362), which is video relay service accessible. Applicants who are deaf or hard-of-hearing can use TTY 800-462-7585. Help is available in most languages and phone lines are open 7 a.m. to 10 p.m., seven days a week until further notice. Online registration is available at www.DisasterAssistance.gov or through a smartphone or tablet at m.fema.gov.

Don’t know the full scope of available assistance.

  • FEMA assistance can cover rental costs, home repairs and other disaster-related expenses.
  • FEMA can refer survivors who do not need FEMA assistance, or who have additional needs, to partner agencies such as the U.S. Small Business Administration, the American Red Cross and the Salvation Army. FEMA also can refer survivors to groups and agencies who can help them with disaster unemployment assistance, crisis counseling and legal aid.
  • SBA low-interest disaster loans are available for homeowners, renters and businesses at affordable terms. Survivors offered an SBA low-interest loan are under no obligation to accept it. However, completing and returning the application may open the door to other forms of assistance such as additional FEMA grants.
  • Survivors can obtain more information from the SBA website at www.sba.gov and learn how to apply on line or download an SBA application. Applicants with questions specific to SBA can also call the SBA Customer Service Center at 800-659-2955 (800-877-8339 for the deaf and hard of hearing) for assistance.

Think insurance will cover damages or are waiting for an insurance settlement.

  • Homeowners and renters with insurance should fill out a FEMA application and SBA loan application while they are waiting for their insurance decision. It saves time.
  • If insurance doesn’t cover all of their disaster-related expenses, FEMA and/or SBA assistance may be available to fill the gap.

Busy cleaning up debris, repairing homes; haven’t taken the time to register.

  • Registering by phone or online can take as little as 15 to 30 minutes.

Think FEMA assistance could count against benefits received from other federal programs such as Social Security or Medicare.

  • FEMA grants for housing and other needs assistance are NOT counted as income and DO NOT affect other benefits or eligibility for programs such as Social Security, Medicaid, welfare assistance, SNAP or Aid to Families with Dependent Children. FEMA grant money does not have to be repaid as long as it is properly spent for your disaster recovery.

Think they are ineligible for FEMA assistance due to income levels or too little damage.

  • Income level does not affect possible FEMA assistance for homeowners; and let FEMA determine if the amount of damage qualifies for assistance. Survivors should not disqualify themselves by not registering.

Disaster Recovery Centers

If, after registering, survivors still have questions or need help registering, they can get face-to-face help by visiting any of the nine disaster recovery centers in Tennessee, which are staffed with recovery specialists from TEMA, FEMA, SBA and other agencies able to answer questions. Disaster recovery centers are open 8 a.m. to 6 p.m. Monday through Saturday and 1 p.m. to 6 p.m. Sunday.

The following disaster recovery locations will remain open until 6 p.m., Monday, April 2:

DeKalb County
County Administrative Building
724 South Congress Blvd.
Smithville, TN 37166

Jackson County
Dodson Branch Community Center
16160 Dodson Branch Hwy.
Cookeville, TN 38501

Overton County
911 EMS Building
253 Industrial Park Dr.
Livingston, TN 38570

The following locations will remain open until further notice:

Bradley County
First Baptist Church Annex
340 Church St.
Cleveland, TN 37311

Claiborne County
Harrogate Volunteer Fire Department #2
132 Harrogate Crossing Rd.
Harrogate, TN 37752

Cumberland County
County Community Complex
1398 Livingston Rd.
Crossville, TN 38555

Hamilton County
Chattanooga Fire Department Station #7
6911 Discovery Dr.
Chattanooga, TN 37416

McMinn/Polk County
Etowah Rural Fire and Rescue
1018 Tennessee Ave.
Etowah, TN 37331

Monroe County
Tellico Plains Community Center
132 Bank St.
Tellico Plains, TN 37385

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Wednesday, 28-Mar-2012 09:33:50

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Tennessee Storm Survivors Urged to Register With FEMA

Readout of FEMA Administrator Fugate Remarks at the National Hurricane Conference

Readout of FEMA Administrator Fugate Remarks at the National Hurricane Conference 

Release Date: March 27, 2012
Release Number: HQ-12-026

WASHINGTON, D.C. — Craig Fugate, Administrator of the Federal Emergency Management Agency (FEMA) today delivered remarks at the National Hurricane Conference in Orlando in preparation of the upcoming hurricane season. In his address, Fugate encouraged the emergency management team to work inclusively with all partners to meet the needs of the whole community when responding to and recovering from disasters. As he discussed the work that federal, state, local and tribal governments, and voluntary organizations do on a regular basis in preparation each year, Administrator Fugate also focused his remarks at this year’s conference about the importance of engaging the private sector early and often.

“We need to give the private sector a seat at the table,” said Fugate. “When we look at the disasters last year, the unreported story was how the private sector was a part of the recovery team. The sooner we can get private businesses — and government-backed infrastructure — up and running, the sooner communities will recover.”

Administrator Fugate also took the opportunity to remind this year’s participants to never lose sight of the fact that the impacts of hurricanes are wide-ranging. “Last year proved that the effects of hurricanes can impact areas beyond just the coast,” said Fugate. “As we look to 2012 we need to work together as a team, with all our partners, the private sector and the public to ensure that communities are prepared no matter where tropical storms impact.”

In wrapping up his remarks at the conference, Fugate encouraged those in attendance to plan beyond hurricane season. “We have to stop planning for the past storm,” said Fugate. “We have to be look forward and plan for all-hazards — understanding the current threats before us and what vulnerabilities we have.”

Following his remarks, Fugate participated in a panel discussion with National Hurricane Center Director Bill Read, Florida Division of Emergency Management Director Bryan Koon, and Walgreens Security Operations Center’s Jim Williams.

The National Hurricane Conference seeks to improve hurricane preparedness, response, recovery and mitigation in an effort to protect lives and property in the United States and the tropical islands of the Caribbean and Pacific. In addition, the conference serves as a national forum for federal, state and local officials to exchange ideas and recommend new policies to improve emergency management.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Tuesday, 27-Mar-2012 14:05:03

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Readout of FEMA Administrator Fugate Remarks at the National Hurricane Conference

April 1 Deadline for Public Assistance Requests

April 1 Deadline for Public Assistance Requests 

Release Date: March 27, 2012
Release Number: 4055-001

» More Information on Oregon Severe Winter Storm, Flooding, Landslides, and Mudslides

SALEM, Ore. — Officials in 12 Oregon counties hit by January’s winter storms have until April 1 to submit official requests for federal assistance the Oregon Office of Emergency Management and Federal Emergency Management Agency said today.

Filing a Request for Public Assistance (RPA) is the first step in the process to receive federal reimbursements under FEMA’s Public Assistance (PA) grant program. Without it, applicants, including state agencies, local governments and certain private nonprofit organizations, cannot receive reimbursement for their eligible disaster-related expenses.

“Our goal is to help Oregon communities recover from these winter storms as quickly as possible,” said Federal Coordinating Officer Dolph Diemont of FEMA.

PA grants are available to eligible applicants in Benton, Columbia, Coos, Curry, Douglas, Hood River, Lane, Lincoln, Linn, Marion, Polk and Tillamook counties.

FEMA will pay 75 percent of the eligible costs for repairing or replacing damaged public facilities, such as roads, bridges, utilities, buildings, schools, recreational areas and similar publicly owned property, as well as certain private non-profit organizations providing essential community services.

Under the PA program, the state forwards the federal funds to eligible local governments or organizations that incurred disaster-related costs.

The Request for Public Assistance (RPA) form and information about the PA process is available at: http://www.oregon.gov/OMD/OEM/fin_rec/dr-4055.shtml.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Tuesday, 27-Mar-2012 13:22:30

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April 1 Deadline for Public Assistance Requests

FEMA Authorizes Funds To Help Fight Colorado’s Lower North Fork Fire

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FEMA Authorizes Funds To Help Fight Colorado’s Lower North Fork Fire

FEMA Registration Is "Fast And Simple"

FEMA Registration Is “Fast And Simple”

Release Date: March 26, 2012
Release Number: 4059-004

» More Information on West Virginia Severe Storms, Flooding, Mudslides, And Lanslides
» More Information on West Virginia Severe Storms, Tornadoes, Flooding, Mudslides, And Landslides

CHARLESTON, W. Va. ­­– President Obama has designated four counties in West Virginia – Lincoln, Marion, Wayne and Logan — as eligible to apply for Individual and Households Assistance to help recover from the damage caused by the recent tornadoes, high winds and flooding. This means that thousands of families and businesses now can apply for federal support.

Lincoln, Marion and Wayne county residents may qualify for assistance for damages that were sustained from February 29 through March 5, and Logan County residents for damages resulting from the flooding that occurred from March 15 onward.

Homeowners, renters and businesses of any size that have sustained damages are being urged to register immediately with the Federal Emergency Management Agency to begin the process.

“You absolutely must register with FEMA as the first step in getting help,” FEMA’s Charleston-based Federal Coordinating Officer Deanne Criswell said. “Even if you have been in touch with, or signed up with, state or county or local folks, that doesn’t get you registered with FEMA.”

People seeking help need only phone FEMA’s toll-free Help Line at 800-621-FEMA (3362) to speak to a representative and supply some basic information. Operators are standing by from 7 a.m. to 10 p.m. local time seven days a week, Criswell said. “The process is fast and simple. Even if you are unsure if you qualify, call FEMA and let us determine your eligibility. ”

Registration is also available online at www.DisasterAssistance.gov. From a cell phone or other PDA, the address is m.fema.gov. Those with hearing or speech disabilities can use the TTY number, 800-462-7585. For those who use 711 or Video Relay Service (VRS), call 1-800-621-3362.

Applicants should be ready to supply FEMA with his or her current contact information (mailing address, phone number, e-mail address or that of a friend or relative who can find the applicant), a Social Security number of any household member, the address of the damaged property, a brief description of the problems and, if appropriate, any information about insurance coverage one might or might not have. The FEMA representative may ask for some other data, like the number of people residing in the property and the family’s gross annual income. All this information is critical to the process and will be kept in strict confidence by FEMA, Criswell said.

After registering with FEMA, applicants will be given a case number so they can follow the progress of their applications and to use when speaking to other FEMA personnel. To check on the status of one’s application, he or she can call the FEMA Help Line or visit a Disaster Recovery Center. This information will be available after 24 hours of initially registering with FEMA.

Disaster Recovery Centers are now operating from 8 a.m. to 8 p.m. seven days a week at these locations:

Lincoln County
Duval Fire Company
5237 Straightfork Road
Griffithsville, WV

Logan County

Verdunville Volunteer Fire Department
Rte. 5, 2270 Mud Fork Road
Logan, WV

Marion County
City Public Safety Office
500 Quincy Street
Fairmont, WV

Wayne County
Cabwaylingo Presbyterian Church
1475 Left Fork Dunlow Bypass Road
Dunlow, WV

Wayne County Health Department
217 Kenova Ave.
Wayne, WV

FEMA will send the applicant a copy of his or her application and some printed material to help explain the full process. These publications are available in English and Spanish.

Then an inspector will phone to arrange for a time and date when the property in question can be looked at and damages assessed. These inspectors are FEMA contractors who carry an official FEMA identification. Under no circumstances will any inspector ask for money or any other consideration to do his job. (It’s a good idea to note the inspector’s name and badge number.) Inspectors file their reports but do not decide on the applicants’ eligibility for assistance, according to FEMA officials.

The applicant must be present when the inspector arrives and be able to provide proof that he or she is the owner or renter of the property that was damaged and that it is the owner’s or renter’s primary residence.

Also on hand at the Disaster Recovery Centers are representatives from the Small Business Administration, SBA spokesman Michael Lampton said. These personnel can explain the low-interest loan packages available to individuals, private nonprofits and businesses of any size. The loans are for the repair or replacement of real estate and/or personal property damaged by the storms and related flooding, officials said. People who register with FEMA may be sent a loan application from the SBA. No one is obligated to take out a loan, according to the SBA, but filling out the application is essential for potentially qualifying for further assistance.

Applicants are urged to visit any Disaster Recovery Center after they go through the entire registration process. There they can get guidance on disaster recovery, clarify any letters or calls they may have received from FEMA and can also confer with SBA representatives.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Monday, 26-Mar-2012 17:09:06

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FEMA Registration Is “Fast And Simple”

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