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Survivors with Questions Should Contact FEMA for Answers

BATON ROUGE, La. – Hurricane Isaac survivors in Louisiana who have questions about state and federal disaster assistance should go straight to the source for answers, and contact the Federal Emergency Management Agency (FEMA) first.

“We encourage you to act fast and come to us first for the correct information,” said Federal Coordinating Officer Mike Hall of FEMA. “And once you get in touch with us, stay in touch. We’re here to answer any questions you may have.”

Contact FEMA first, if you…

Received an ineligibility letter and have questions
Want to know if you’re eligible for the hotel/motel program
Have questions about insurance deductibles
Aren’t sure what information you need to have in order to apply for assistance
Want to know more about your housing inspection
Wonder why you haven’t heard back from FEMA
Want to find out what other resources are available to you
Have any other questions or doubts related to your application for assistance.

Survivors are encouraged to visit a Disaster Recovery Center in their area if they would like to speak directly with a FEMA recovery specialist. There currently are 27 recovery centers open in 18 parishes. A complete list of locations and their operating hours is available at www.fema.gov/disaster/4080.

Louisianians can also call the FEMA helpline at 1-800-621-3362 or TTY 1-800-462-7585. Those who use 711 Relay or Video Relay Services may call 1-800-621-3362. The toll-free telephone numbers are operating from 7 a.m. to 10 p.m. seven days a week.

Helplines also are available for survivors who need:

Free legal services: 1-800-310-7029;
Information about flood insurance: 1-866-331-1679;
Contact with a crisis counselor through a service offered by the U.S. Department of Health and Human Services: 1-800-985-5990; and
Disaster Unemployment Assistance: 1-866-783-5567.

Homeowners, renters and business owners in 21 Louisiana parishes can now apply for federal disaster grants and loans. The parishes are Ascension, Assumption, East Baton Rouge, East Feliciana, Iberville, Jefferson, Lafourche, Livingston, Orleans, Plaquemines, St. Bernard, St. Charles, St. Helena, St. James, St. John, St. Mary, St. Tammany, Tangipahoa, Terrebonne, Washington and West Feliciana.

For more information on Louisiana disaster recovery, click www.fema.gov/disaster/4080 or www.gohsep.la.gov. You can follow FEMA on Twitter at www.twitter.com/femaregion6 or on Facebook at www.facebook.com/FEMA. Also visit our blog at www.fema.gov/blog.

Survivors with Questions Should Contact FEMA for Answers

Tropical Storm Debby Survivors Should Submit Insurance Settlements

TALLAHASSEE, Fla. — Tropical Storm Debby survivors who registered with the Federal Emergency Management Agency and indicated they had insurance coverage should send in their settlement information for review.

The insurance settlement documents allow FEMA to determine if survivors have uninsured or underinsured losses eligible for federal assistance. Decisions on FEMA assistance are evaluated on a case-by-case basis.

To submit insurance documentation, here’s what applicants can do:

Gather insurance documents and any settlement information.
Write the applicant’s name, FEMA registration number and 4068-DR-FL on each page.
Send a copy of these documents to FEMA by:

Fax: 800-827-8112

Mail: National Processing Service Center

P.O. Box 10055

Hyattsville, MD 20782-8055

Call FEMA with questions at 800-621-FEMA (3362), TTY 800-462-7585. Lines are open from 7 a.m. to 10 p.m. and assistance is available in many languages.

For more information on Florida’s disaster recovery, visit www.fema.gov or www.floridadisaster.org/. On Facebook, go to www.facebook.com/FloridaSERT. To receive Twitter updates: twitter.com/FLSERT or www.twitter.com/femaregion4.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). If you have a speech disability or hearing loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), all 800-621-3362.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

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Tropical Storm Debby Survivors Should Submit Insurance Settlements

Statement by FEMA Administrator Craig Fugate on House Passage of Legislation Addressing Tribal Sovereignty

Main Content

Release date:

September 19, 2012

Release Number:

HQ-12-097

FEMA Reauthorization Act Allows Tribal Governments to Directly Apply for Federal Disaster Aid

WASHINGTON – Federal Emergency Management Agency (FEMA) Administrator Craig Fugate issued the following statement regarding passage in the U.S. House of Representatives of the 2012 FEMA Reauthorization Act, including Section 210, which would amend the Stafford Act to allow federally recognized Tribal governments to seek a federal emergency or disaster declaration directly from the President of the United States. In June, Administrator Fugate sent a letter to Congress asking for the passage of this provision:

“Today, the House of Representatives passed legislation to allow federally recognized Tribal governments to seek a federal emergency or disaster declaration directly from the President of the United States. Such an amendment to the Stafford Act affirms the sovereignty of tribal governments. FEMA has strong, long-standing relationships with tribal governments, and they are essential members of the emergency management team. The U.S. Government has a unique government-to-government relationship with federally recognized tribal governments, and amending the Stafford Act to recognize this sovereign relationship will only strengthen the way that FEMA supports tribal communities before, after and during disasters. The House’s action today is an important step forward for this legislation which would strengthen our nation’s emergency management team.”

Last Updated:

September 19, 2012 – 19:38

State or Region:

Headquarters

Credit:

Statement by FEMA Administrator Craig Fugate on House Passage of Legislation Addressing Tribal Sovereignty

Disaster Recovery Centers Provide Assistance for People with Disabilities

BATON ROUGE, La. — Disaster Recovery Centers in the state of Louisiana are providing services to ensure that Hurricane Isaac survivors with disabilities have ready access to disaster assistance programs.

The centers are providing American Sign Language, Signed English or Tactile Sign Language interpreters to people who request these services. In addition, video phones as well as caption phones for survivors who are deaf or hard of hearing have been installed at all locations.

“Disasters affect everyone in the community”, said Federal Emergency Management Agency (FEMA) Federal Coordinating Officer Mike Hall. “We want to make sure that everyone has accurate, timely and accessible disaster assistance information.”

There are 27 State/FEMA recovery centers operating in 18 parishes. They open from 8 a.m. to 6 p.m. until further notice. For a list of open centers in Louisiana go online to www.fema.gov/disaster/4080. Specialists from the state of Louisiana, FEMA and the U.S. Small Business Administration are on hand to answer questions and provide information on the types of assistance available to survivors.

Individuals can register online at www.disasterassistance.gov or via web-enabled phone at m.fema.gov. Applicants may also call 1-800-621-3362 or (TTY) 1-800-462-7585. If you use 711 Relay or Video Relay Services, call 1-800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. seven days a week.

The major disaster declaration for Hurricane Isaac now makes available federal assistance to eligible survivors in 21 parishes: Ascension, Assumption, East Baton Rouge, East Feliciana, Iberville, Jefferson, Lafourche, Livingston, Orleans, Plaquemines, St. Bernard, St. Charles, St. Helena, St. James, St. John, St. Mary, St. Tammany, Tangipahoa, Terrebonne, Washington and West Feliciana.

For more information on Louisiana disaster recovery, visit online at www.fema.gov/disaster/4080 or www.gohsep.la.gov. You can follow us on Twitter at twitter.com/femaregion6 or on Facebook at www.facebook.com/FEMA. Also visit our blog at www.fema.gov/blog.

SBA is the federal government’s primary source of funding for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts, and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover uninsured and uncompensated losses and do not duplicate benefits of other agencies or organizations. For information about SBA programs, applicants may call 800-659-2955 (TTY 800-877-8339).

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Disaster Recovery Centers Provide Assistance for People with Disabilities

Recovery Update: Disaster Aid Tops $20.6 Million in St. John Parish

BATON ROUGE, La. – Three weeks since the federal disaster declaration for Hurricane Isaac in Louisiana, the Federal Emergency Management Agency (FEMA) has approved more than $121 million in disaster assistance for Louisiana. Disaster assistance for survivors in St. John Parish now tops $20.6 million.

ST. JOHN PARISH BY THE NUMBERS

Number of survivors who registered for assistance with FEMA: 12,007

Amount of Housing Assistance approved: $17,972,028

Amount of Other Needs Assistance approved: $2,700,540

TOTAL Amount of Individual Assistance: $20,672,568

TIMELINE

Aug. 27 – President Obama issued an Emergency Declaration in Louisiana, in advance of Hurricane Isaac, for emergency protective measures (Category B), limited to direct federal assistance under the Public Assistance program.

Aug. 29 – President Obama issued a Federal Disaster Declaration for 35 parishes in Louisiana, including St. John. The declaration made Public Assistance (PA) funds available for reimbursement of debris removal and emergency protective measures (Category A & B), including direct federal assistance. PA is now available in 55 parishes, which includes 52 parishes for Category A & B and three parishes for Category B only.

Aug. 29 – The federal disaster declaration also made all parishes in the state eligible to apply for assistance under the Hazard Mitigation Grant Program.

Aug. 31 – An amendment designated five parishes in Louisiana, including St. John, eligible for Individual Assistance (IA). With subsequent amendments, IA is now available in 21 parishes: Ascension, Assumption, East Baton Rouge, East Feliciana, Iberville, Jefferson, Lafourche, Livingston, Orleans, Plaquemines, St. Bernard, St. Charles, St. Helena, St. James, St. John, St. Mary, St. Tammany, Tangipahoa, Terrebonne, Washington and West Feliciana.

Sept. 1 – A Disaster Recovery Center is open in St. John Parish at 1931 W. Airline Hwy. in LaPlace. Current hours are 8 a.m. to 6 p.m. seven days a week. To date, 2,775 people have visited the recovery center. For a list of center locations, visit www.fema.gov/disaster/4080.

Survivors in St. John Parish affected by Hurricane Isaac can apply for disaster assistance online at www.disasterassistance.gov or m.fema.gov with a smartphone. They can also apply by phone by calling 800-621-3362 or TTY 800-462-7585. Survivors who use 711 Relay or Video Relay Services may call 800-621-3362.

Disaster assistance for individuals may include grants to help pay for temporary housing and emergency home repairs to make a home habitable. Survivors could also be eligible for grants for serious disaster-related expenses not covered by insurance or low-interest disaster loans from the U.S. Small Business Administration.

SBA is the federal government’s primary source of funding for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private nonprofit organizations fund repairs or rebuilding efforts, and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover uninsured and uncompensated losses and do not duplicate benefits of other agencies or organizations. For information about SBA programs, applicants may call 800-659-2955 (TTY 800-877-8339).

Original article:

Recovery Update: Disaster Aid Tops $20.6 Million in St. John Parish

Louisianians Urged to Get Permits Before Rebuilding

BATON ROUGE, La. – As Louisianians repair or rebuild homes and other property damaged in Hurricane Isaac, state and federal recovery officials have an important message for them: Haste makes waste when building without a permit.

“Before picking up a saw or swinging a hammer, property owners should stop at their city or parish permitting office,” said Federal Coordinating Officer Mike Hall of the Federal Emergency Management Agency (FEMA). “We want property owners to remember to get appropriate construction permits before they launch any rebuilding or significant repair project.”

By requiring construction permits, the state of Louisiana and its local governments ensure buildings are built to existing codes, which in turn protects the safety of homeowners and the community at large. Permits are required not only for new construction, but also for rebuilding an existing home or building, or doing substantial electrical, mechanical or plumbing work.

“We’d like to see homeowners wisely use their federal assistance grants,” Hall said. “Following local building ordinances is one way to ensure their homes are sound and their families safe.”

The federal disaster declaration for Hurricane Isaac makes Individual Assistance grants and U.S. Small Business Administration low-interest loans available to help eligible homeowners, renters and business owners repair and rebuild in 21 Louisiana parishes.

Survivors can register online at www.disasterassistance.gov or via smartphone at m.fema.gov. They may also call 1-800-621-3362 or (TTY) 1-800-462-7585. Those who use 711 Relay or Video Relay Services may call 1-800-621-3362. The toll-free telephone numbers are open from 7 a.m. to 10 p.m. seven days a week.

Louisianians Urged to Get Permits Before Rebuilding

Các thương nghiệp lớn giúp đớ các thương nghiệp nhỏ sau cơn bão Isaac

BATON ROUGE, La. – Các thương nghiệp nhỏ ở Louisiana bị ảnh hưởng bởi Bão Isaac hiện có hình thức trợ giúp khác đối với những nỗ lực phục hồi.

Chương Trình Tương Tác Quản Trị Khấn Cấp Giữa Các Thương Nghiệp Lớn và Nhỏ được thực hiện để kết nối những tiểu thương gia với những cố vấn từ các thương nghiệp lớn để giúp họ khôi phục sau cơn bão bằng hình thức hướng dẫn cách tái thiết và củng cố cơ sở của mình.

Chương trình này được thiết lập bởi Hệ Thống Quản Lý Vụ Việc Quốc Gia và Học Viện Kỹ Thuật Tiên Tiến thuộc Đại Học Louisiana ở Lafayette và Hiệp Hội Quản Trị Viên Khẩn Cấp Quốc Tế.

Cơ Quan Quản Trị Tình Trạng Khẩn Cấp (FEMA), Trung Tâm Điều Hành Thương Nghiệp Lousiana Khẩn Cấp (LABEOC) cùng các tổ chức khác đều hỗ trợ nỗ lực này bằng cách loan báo cho các cộng đồng và quận hạt bị ảnh hưởng.

Viên Chức Điều Phối Liên Bang Mike Hall thuộc FEMA cho biết, “Đây là nguồn trợ giúp miễn phí tuyệt vời dành cho các thương gia bị thiệt hại từ cơn Bão Isaac.” “Chúng tôi hãnh diện là một thành phần của toàn thể nhóm cộng đồng đang hỗ trợ dân Louisiana trong quá trình phục hồi từ cơn bão.

Chương Trình Tương Tác Quản Trị Khấn Cấp Giữa Các Thương Nghiệp Lớn và Nhỏ cũng có thể giúp các thương gia trong những nỗ lực chuẩn bị, bao gồm việc thiết lập kế hoạch hành sự khẩn cấp, cải thiện độ kiên trì và phát triển những biện pháp phục hồi từ các thảm họa thiên tai.

Để ghi danh tham gia chương trình với tư cách người cố vấn hoặc người tham khảo, xin vào thăm trang mạng www.disaster2bmentor.org.

Để biết thêm chi tiết về chương trình phục hồi thiên tai của Louisiana, xin bấm vào www.fema.gov/disaster/4080 hoặc www.gohsep.la.gov. Quý vị cũng có thể theo dõi sinh hoạt của chúng tôi trên Twitter tại trang mạng www.twitter.com/femaregion6 hoặc qua Facebook tại www.facebook.com/FEMA. Luôn thể xin mời viếng thăm trang blog của chúng tôi tại www.fema.gov/blog.

Chương trình hỗ trợ phục hồi sau thảm họa thiên tai được cung cấp cho mọi cư dân không phân biệt chủng tộc, màu da, tôn giáo, xuất xứ quốc tịch, giới tính, tuổi tác, tình trạng tàn tật, khả năng Anh ngữ hay tình trạng kinh tế. Nếu quý vị hoặc người nào mà quý vị biết đã bị kỳ thị, quý vị có thể gọi cho FEMA theo số miễn phí 800-621-FEMA (3362). Số điện văn TTY là 800-462-7585.

Sứ mệnh của FEMA là hỗ trợ công dân và những người đáp ứng đầu tiên khi xảy ra thảm họa thiên tai hầu bảo đảm chúng ta cùng góp sức trong quốc gia để xây dựng, duy trì, và cải thiện khả năng chuẩn bị, bảo vệ, đáp ứng, phục hồi, và giảm thiểu tất cả các mối nguy hại.

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Các thương nghiệp lớn giúp đớ các thương nghiệp nhỏ sau cơn bão Isaac

FEMA Working to Strengthen Connection with Survivors

BATON ROUGE, La. – Teams from the Federal Emergency Management Agency (FEMA) are going door to door in communities affected by Hurricane Isaac, seeking out survivors to help connect them with recovery services.

Armed with fliers in English, Spanish, French, Vietnamese and Braille, some 250 Community Relations specialists are providing survivors with valuable information about registering with FEMA and getting local, state and federal assistance.

The effort is part of FEMA’s stepped-up approach to reach survivors in their homes and communities as quickly and effectively as possible after a disaster declaration. Community Relations specialists also have met survivors at Disaster Recovery Centers, at points of distribution, at shelters and through community- and faith-based groups.

“FEMA’s Community Relations teams meet with survivors wherever possible to let them know how FEMA can help them and to listen to their concerns,” said Federal Coordinating Officer Mike Hall. “This creates a vital link that helps us help people.”

The specialists also learn of survivors’ immediate needs and help direct local, state and federal resources to address problems. One Community Relations team is credited with helping prevent a tragedy in Lafourche Parish. When team members visited an elderly woman who wore an oxygen-fed breathing mask, they smelled gas in her home. They calmly asked her to leave the home with them and called local emergency services.

When firefighters arrived, the gas odor was so strong they could not enter the home. Because the woman had breathing assistance, she had not noticed the leak, but emergency officials said a single spark could have caused an explosion.

The Community Relations teams also may be able to dispel rumors in the community and help FEMA debunk myths. The specialists help to identify survivors who require language translations and who have functional or access needs due to a disability or being elderly.

“They are our eyes and ears in the field,” Hall said. “By having Community Relations specialists out there, FEMA and the state are learning how to best help survivors recover from Hurricane Isaac.”

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at http://twitter.com/#!/femaregion6, the R6 Hurricane Preparedness website at www.fema.gov/about/regions/regionvi/updates.shtm and the FEMA Blog at http://blog.fema.gov.

Excerpt from:

FEMA Working to Strengthen Connection with Survivors

More Than Two Dozen Disaster Recovery Centers Available to Serve Survivors

BATON ROUGE, La. – Hurricane Isaac survivors in Louisiana have more than two dozen options when it comes to speaking with recovery specialists at a Disaster Recovery Center.

Applicants may go to any of the 27 conveniently located recovery centers operating in 18 parishes. All recovery centers are open from 8 a.m. to 6 p.m. until further notice, with the exception of the four recovery centers located in New Orleans libraries. Those hours are shown below.

Specialists from the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA) are on hand to answer questions and provide recovery information.

For a complete list of open recovery centers and for new centers that may be opening, visit www.fema.gov/disaster/4080. Also check the website for any outdoor centers that may close temporarily due to inclement weather.

Ascension Parish

Lamar Dixon Expo Center

9039 St. Landry Rd.

Gonzales, LA 70737

Assumption Parish

Napoleonville Community Center

4770 Hwy. 1

Napoleonville, LA 70390

Iberville Parish

St. Gabriel Community Center

1400 Gordon Simon Leblanc Dr.

St. Gabriel, LA 70776

Jefferson Parish (2 DRCs)

Grand Isle Multiplex

3101 LA Hwy. 1

Grand Isle, LA 70358

2654 Jean Lafitte Blvd.

Lafitte, LA 70067

Lafourche Parish

4876 Hwy. 1

Mathews, LA 70394

Livingston Parish

Satsuma Village Mall

28975 S. Satsuma Rd., Ste. D

Livingston, LA 70754

Orleans Parish (4 DRCs)

Algiers Regional Branch Library

3014 Holiday Dr.

New Orleans, LA 70131

Hours: Mon – Thurs: 10 a.m.–7 p.m.

Fri: Closed

Sat: 10 a.m.–5 p.m.

Sun: Closed

East NOLA Branch Library

5641 Read Blvd.

New Orleans, LA 70127

Hours: Mon – Thurs: 10 a.m.–7 p.m.

Fri: Closed

Sat: 10 a.m.–5 p.m.

Sun: Closed

Main Library

219 Loyola Ave.

New Orleans, LA 70112

Hours: Mon – Fri: 10 a.m.–6 p.m.

Sat: 10 a.m.–5 p.m.

Sun: Closed

Robert E. Smith Library

6301 Canal Blvd.

New Orleans, LA 70124

Hours: Mon – Thurs: 10 a.m.–7 p.m.

Fri: Closed

Sat: 10 a.m.–5 p.m.

Sun: Closed

Plaquemines Parish (3 DRCs)

Belle Chasse Auditorium

8398 Hwy. 23

Belle Chasse, LA 70037

111 Bethlehem Lane

Braithwaite, LA 70040

28028 Hwy. 23

Port Sulphur, LA 70083

St. Bernard Parish

3220 Jean Lafitte Blvd.

Chalmette, LA 70043

St. Charles Parish

Village Square Shopping Center

737 Paul Maillard Rd., Ste. A

Luling, LA 70070

St. Helena Parish

Charlie Overton Park

Daisy Loop

Greensburg, LA 70441

St. James Parish

New Zion Christian Center

216 W. Main St.

Gramercy, LA 70052

St. John Parish

1931 W. Airline Hwy.

La Place, LA 70068

St. Mary Parish

728 Myrtle St.

Morgan City, LA 70380

St. Tammany Parish (2 DRCs)

Mandeville DPW

1100 Mandeville High Blvd

Mandeville, LA 70471

Towers Building

520 Old Spanish Trail,

Slidell, LA 70458

Tangipahoa Parish (2 DRCs)

208 E. Oak St.

Amite, LA 70422

282 Tower Rd.

Ponchatoula, LA 70454

Terrebonne Parish

346 Civic Center Blvd.

Houma, LA 70360

Washington Parish

Elizabeth Sullivan Memorial

Methodist Church

510 Ave. B

Bogalusa, LA 70427

Sweet Home of Christ Church

2200 Greenlaw Ave.

Franklinton, LA 70438

SBA is the federal government’s primary source of funding for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private nonprofit organizations fund repairs or rebuilding efforts, and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover uninsured and uncompensated losses and do not duplicate benefits of other agencies or organizations. For information about SBA programs, applicants may call 800-659-2955 (TTY 800-877-8339).

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More Than Two Dozen Disaster Recovery Centers Available to Serve Survivors

FEMA Advisers Offer Home Repair Tips at Local Stores

BATON ROUGE, La. – Teams of hazard mitigation specialists with the Federal Emergency Management Agency (FEMA) are available at home improvement centers in several parishes to offer free consultations to survivors who are rebuilding after Hurricane Isaac.

The FEMA advisers can offer tips and techniques on how to protect homes from future disaster-related damage and other measures to make homes stronger and safer; they also have advice on topics such as:

emergency preparedness
roof repair
rebuilding flooded homes
home elevation
flood insurance
mold and mildew cleanup

Most of the information and free publications provided are geared for do-it-yourself work and general contractors.

The mitigation stations are open Monday through Saturday from 7 a.m. to 7 p.m. and Sunday from 8 a.m. to 7 p.m., they are all open through Sept. 25 except in Lafourche Parish. That one will remain open until Sept. 29.

St. John Parish

Home Depot

300 W. Airline Hwy.

LaPlace, LA, 70068

St. Bernard Parish

The Home Depot

8601 Judge Perez Drive

Chalmette, LA

Jefferson Parish

Lowes

121 Jefferson Hwy.

Jefferson, LA

Lafourche Parish

Lowes

614 North Canal

Thibodaux, LA 70301

Ascension Parish

The Home Depot

2740 South Cajun Ave.

Gonzales, LA

FEMA Advisers Offer Home Repair Tips at Local Stores

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