Kentucky Storm Survivors Urged to Stay in Touch with FEMA

FRANKFORT, Ky. – Kentucky storm survivors who have registered for disaster assistance are urged to stay in touch with the Federal Emergency Management Agency and keep their contact information current throughout the recovery process.

If survivors change their addresses, telephone numbers, bank accounts or insurance information, it is important that they share the new information with FEMA.

Those who need to update their contact information or have questions concerning FEMA correspondence can call FEMA’s toll-free helpline at 800-621-3362 (TTY 800-462-7585, Video Relay Service 800-621-3362) from 7 a.m. to 10 p.m. (Eastern Daylight Time) or go online to www.DisasterAssistance.gov.

Survivors can also call the helpline to:           

• Ask questions about disaster assistance.
• Track the progress of their FEMA application.
• Get information about the inspection process.
• Learn about the steps to appeal a FEMA decision.

FEMA has made it a priority to reach everyone who needs help – including people with disabilities and/or access and functional needs, senior citizens and people with limited English proficiency – and to make sure all survivor needs are met after the April storms.

To learn more about what preventive measures to take before, during and after an emergency, visit www.ready.gov.

###