Holiday Hours for Disaster Recovery Centers

COLUMBIA, S.C. – Disaster recovery centers in South Carolina will operate on different schedules around the New Year’s holiday.

All recovery centers will be open from 9 a.m. to 4:30 p.m. on New Year’s Eve and be closed on New Year’s Day. Most of the centers will reopen Jan. 2 and operate from 10 a.m. to 3 p.m. Visit asd.fema.gov/inter/locator/home.htm or call 800-621-3362 to find the closest center.

The deadline for registering for FEMA assistance is Jan. 3, 2016. Because the deadline falls on a Sunday, FEMA will accept registrations through the following business day, Monday, Jan. 4. Survivors also have until Jan. 4 to return SBA disaster loan applications.

Many services available at disaster recovery centers are available by calling the FEMA helpline. Applicants can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice and will be closed New Year’s Day.

Survivors can use the helpline to:

• Register for federal assistance. Households should register only once.
• Ask questions about FEMA decision letters.
• Learn how to appeal FEMA decision letters. All applicants may appeal.
• Inquire about the status of a registration.
• Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
• Receive information about FEMA home inspections.
• Get questions answered about federal disaster assistance and the application process.

Applicants should have their nine-digit FEMA registration number and ZIP code if they want to discuss their application.

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