Help Available After Disaster Recovery Centers Close

RIDGELAND, Miss.  – When disaster recovery centers operated by the Mississippi Emergency Management Agency and the Federal Emergency Management Agency close, help for survivors remains available.

• Survivors may visit any of the remaining disaster recovery centers where they can speak with specialists who can help with appeals, answer questions, review applications and accept required documents.

  • To locate the nearest center, visit fema.gov/drc or call the FEMA helpline at 800-621-3362.

  • Survivors who require a reasonable accommodation (ASL interpreting, Braille Large Print, etc.) while visiting a disaster recovery center, should call one of FEMA’s helpline numbers listed below.

• Survivors with questions regarding the application process, or who need to register for assistance, may visit DisasterAssistance.gov or call the FEMA helpline (voice, 711 or relay service) at 800-621-3362. (TTY users should call 800-462-7585.) The toll-free lines are open 7 a.m. to 10 p.m. seven days a week. Multilingual operators are available.

• FEMA Disaster Survivor Assistance teams are working in disaster-designated counties, talking with survivors face to face to provide information and answer questions about the disaster assistance process.

• Survivors with questions about the U. S Small Business Administration disaster loan program can call 800-659-2955, TTY 800-877-8339 or Video Relay Service 800-659-2955.

For more information on Mississippi’s flood recovery, go to fema.gov/disaster/4268 or visit the Mississippi Emergency Management Agency site at msema.org.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). If you are deaf, hard of hearing or have a speech disability loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362.

The U.S. Small Business Administration is the federal government’s primary source of money to help business of all sizes, private non-profit organizations, homeowners and renters rebuild and recover after a disaster. SBA low interest disaster loans repair and replace property losses not fully compensated by insurance and do not duplicate benefits of other agencies or organizations.