Efforts from Federal Partners Continue to Support Survivors in Louisiana

WASHINGTON – The Federal Emergency Management Agency (FEMA) is leading the federal government’s effort to provide assistance and support to Louisiana, in response to recent flooding.

Providing survivors with housing solutions remains a top priority and FEMA is collaborating with states and federal partners to coordinate strategies and programs to help find suitable housing for Louisiana residents displaced by flooding. Already, more than 98,000 Louisianans have registered for FEMA assistance and more than $20 million has been approved to help survivors with temporary rental assistance, essential home repairs and other serious disaster-related needs. To begin the process, FEMA continues to advise residents and business owners who sustained disaster-related losses to apply for assistance by registering online at www.DisasterAssistance.gov, or calling 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY). 711 relay or Video Relay Service (VRS) are available by calling 800-621-3362 directly. The toll-free telephone numbers will operate from 7:00 a.m. to 10:00 p.m. (Central Time) seven days a week until further notice.

FEMA is also supporting Louisiana’s Disaster Housing Task Force to help Louisiana residents displaced by the flooding find access to housing.  FEMA activated its Transitional Sheltering Assistance (TSA) program, at the request of the state of Louisiana, to make participating hotels or motels available for eligible disaster survivors who are unable to return to their homes for an extended period of time. This program is intended to provide short-term lodging for eligible survivors who are currently residing in a personal vehicle, hotel or motel, shelter, or place of employment.

The U.S. Department of Housing and Urban Development is re-allocating existing federal resources such as Community Development Block Grant (CDBG) and HOME programs to give the state and communities the flexibility to redirect millions of dollars of funding to address critical needs, including housing and services for disaster survivors toward disaster relief.

Additionally, as of today, more than 24,000 National Flood Insurance Program (NFIP) policyholders have submitted claims for flood loss. FEMA authorized and issued more than $4 million in advance payments to NFIP policyholders in Louisiana who sustained flood-related damages to provide expedited relief to disaster survivors.  FEMA continues advising those who would like to file a claim should call their individual insurance carrier, or go to Floodsmart.gov and review the “File Your Claim” section.

Below is a summary of additional federal actions underway to support ongoing response and recovery efforts:

FEMA has more than 1,100 personnel on the ground, including six Incident Management Assistance Teams, one Urban Search and Rescue team and Mobile Emergency Response Support personnel. Disaster Survivor Assistance Teams are visiting shelters in affected areas to assist with on-site registration for survivors, provide applicant status checks, provide on-the-spot needs assessments, and identify any unmet needs. FEMA also provided the state more than 408,000 liters of water and more than 252,000 meals to distribute. FEMA and the state are conducting joint federal/state preliminary damage assessments in Assumption and St. Charles parishes over the next several days.

The U.S. Small Business Administration (SBA) opened a Business Recovery Center in Walker, Louisiana and it is opening one in Tangipahoa Parish Saturday and one in Baton Rouge on Monday. As of today, SBA issued more than 57,000 applications to homeowners and businesses.

The U.S. Department of Housing and Urban Development (HUD) is expediting federal assistance to provide support to homeowners and low-income renters forced from their homes. HUD granted a 90-day moratorium on foreclosures and forbearance of Federal Housing Administration (FHA)-insured home mortgages.

The U.S. Department of Health and Human Services deployed two National Disaster Medical System (NDMS) Disaster Medical Assistance Teams consisting of approximately 80 NDMS members to Baton Rouge. In addition, U.S. Public Health Service commissioned corps officers and a 30-person command and control unit. They are among 200 staff deployed to support the response effort. HHS is operating a Federal Medical Station capable of housing 250 patients on the Louisiana State University campus and is providing care for 200 patients.

The U.S. Department of Transportation made $2 million in emergency relief funds immediately available through the Federal Highway Administration (FHWA) to help repair roads and bridges in the affected areas. The funds will also help stabilize structures to prevent further damage and set up detours until permanent repairs are completed.

The U.S. Army Corps of Engineers (USACE) deployed team leaders and subject matter expert personnel to assist the state and local government with debris removal and flood response operations. USACE also provided St. John Parish with HESCO Barriers. The state provided sand and coordinated with the National Guard for installation.

The U.S. Department of Agriculture (USDA) is providing support to the state through nutrition, farmer and rancher assistance. USDA Food and Nutrition Service approved the state’s hot foods waiver request. The waiver allows Supplemental Nutrition Assistance Program (SNAP) and Disaster Supplemental Nutrition Assistance Program (D-SNAP) recipients to purchase hot foods at authorized SNAP retailers statewide with their benefits. USDA encourages farmers, ranchers, producers, landowners and rural communities to contact their local Louisiana USDA Service Center to report damages to crops or livestock loss.

The American Red Cross (ARC) operational priorities continue to focus on providing food, shelter and relief supplies to survivors and working closely with local authorities to assess what and where the current needs are. Nearly 4,000 people remain housed in 28 ARC community shelters. Since the flooding began last week, ARC has provided more than 32,000 overnight stays in shelters and served more than 158,000 meals and snacks with feeding partners. The Red Cross Shelter Finder app displays open Red Cross shelters and their locations on an easy to use map interface. Survivors can also find the location of the nearest shelter by texting SHELTER and their Zip Code to 43362 (4FEMA). The American Red Cross activated its Safe and Well program to allow survivors to let family members know they are safe and for family members to search for loved ones.

National Center for Missing & Exploited Children (NCMEC) activated its Unaccompanied Minors Registry (UMR). Family members can go to http://umr.missingkids.org or call 1-800-THE-LOST to find unaccompanied children who may have been separated from parents or caregivers because of the floods, by entering basic information and/or a photo. 

The U.S. Northern Command activated Defense Coordinating Element to support FEMA’s Regional Response Coordination Center in Denton, Texas with Department of Defense resources. The personnel are heavily involved in assisting relief efforts on the ground.

The U.S. Coast Guard continues to support Louisiana with air and surface rescue operations.

The Louisiana National Guard has more than 3,800 Guardsmen assisting with emergency flood operations. They have rescued more than 19,000 citizens and over 2,600 pets, and have conducted operations including evacuations, search and rescue, engineering missions, aerial sling-load drops, distribution and supply of water, meals, cots, tarps, sandbags, and security and shelter support.

The Corporation for National Community Service deployed more than 330 AmeriCorps members, including FEMA Corps and AmeriCorps Disaster Response Teams, to support shelter operations, survivor call centers and disaster survivor assistance teams.

The United States Geological Survey (USGS) is in daily contact with local cooperators, the National Weather Service and River Forecast Centers to give status updates on streamgages and coordinate flood response efforts.

The Federal Communications Commission continues to monitor communication outages and is working closely with affected carriers to ensure services are restored.

The U.S. Department of Justice deployed personnel to assist in evacuation, deconstruction and debris removal operations in the affected areas. 

The U.S. Environmental Protection Agency deployed specialist personnel to monitor and assess the impacts of the flood. They are maintaining close communication with the Louisiana Department of Environmental Quality.

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