FEMA/State Opens Temporary Mobile Disaster Recovery Center Nov. 1 for Three Days in Moore County

RALEIGH, N.C. – A temporary mobile disaster recovery center (MDRC) opens for three days in Moore County Tuesday, Nov. 1.  It will be open through Thursday, Nov. 3.

A MDRC is a readily accessible mobile office where you can go for information about FEMA, other disaster assistance programs or get answers to questions related to your situation. It is another way FEMA and the state are reaching out to North Carolina residents who suffered losses and damage as a result of Hurricane Matthew.

Recovery specialists from the Federal Emergency Management Agency, North Carolina Emergency Management and the U.S. Small Business Administration will be available to speak with you

face-to-face to answer questions you may have regarding the disaster assistance process, other assistance available and even help you register if you haven’t already. If you have registered, they can provide you with an update of your application status and if needed, discuss the appeal process.

Location:   Crain’s Creek Fire Department

4525 Lobelia Road

Vass, NC 28394

Hours for Tuesday, Wednesday and Thursday: 10 a.m. to 7 p.m.

FEMA and the state also have DRCs open in other impacted counties. To locate a DRC nearest to you, call 800-621-3362 or download the FEMA mobile app.  If you have access to a computer, you can go online to ncdps.gov or FEMA.gov/DRC.

If you have phone and/or internet access, you may register in one of the following ways:

• Online at DisasterAssistance.gov.

• Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585

• Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille large print, etc. while visiting a disaster recovery center may call the FEMA Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at www.fema.gov/media-library/assets/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

###

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.