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Contact FEMA if Insurance for Living Expenses Expires

SACRAMENTO, Calif. – Disaster survivors whose insurance provided Additional Living Expenses (ALE) that are expiring are encouraged to contact the Federal Emergency Management Agency if they registered with the agency and still have a temporary housing need.

This temporary housing assistance is available to eligible FEMA applicants who lost or sustained damage to their homes due to the wildfires in Calaveras and Lake counties from Sept. 9 through Oct. 30, 2015.

Fax or mail a letter to FEMA explaining the situation and provide a document with expiration of ALE from insurance and provide an update of the permanent housing plan. FEMA’s fax number is 800-827-8112. Those who have questions can call the FEMA Helpline at 800-621-3362. For those who use a TTY, call 800-462-7585 directly. Those who use 711 or Video Relay Service (VRS), call 800-621-3362.

The mailing address is:

FEMA

National Processing Service Center

P.O. Box 10055

Hyattsville, MD 20782-7055

For more information on California’s wildfire recovery, visit: caloes.ca.gov or fema.gov/disaster/4240 and follow us on Twitter @femaregion9 or @Cal_OES and at Facebook.com/FEMA or Facebook.com/California OES.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

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Contact FEMA if Insurance for Living Expenses Expires

What to do if you disagree with FEMA’s decision letter

SACRAMENTO, Calif. – If Lake and Calaveras County residents receive a letter from the Federal Emergency Management Agency saying they are not eligible for disaster assistance, it is important that they read the letter carefully and then contact FEMA if they have questions or need assistance making an appeal.

The appeal must be postmarked within 60 days of the date on the FEMA letter, not the date received. FEMA will help survivors make an appeal.

Survivors can call 800-621-FEMA (3362) or TTY 800-462-7585. For 711 or video relay service, call 800-621-3362. They can also visit a Disaster Recovery Center (DRC). To locate the nearest center, call FEMA or go online to FEMA.gov/DRC.

A direct telephone hotline is operational to process any requests from survivors who may need additional assistance: 916-381-0330; for TTY, call 711.

The FEMA letter will explain the reason an applicant was determined to be ineligible and what additional information he or she needs to provide or how FEMA’s decision can be appealed.

Some of the reasons for an initial turn down can be easily remedied with more information such as:

Calling or writing to FEMA when a final insurance settlement is agreed upon.
Providing proof of ownership or residence, especially documents showing the damaged property was the primary residence at the time of the disaster.
Returning a completed U.S. Small Business Administration disaster loan application.
Signing essential documents.

Survivors can ask for a review of the amount or type of help provided or any other decision about federal disaster assistance if they appeal the agency’s decision within 60 days of the date on the FEMA letter. Many issues can be resolved if applicants follow up with updated information or documentation.

When appealing a decision, applicants should explain in writing why they disagree with a decision along with any new or additional documents supporting the appeal.

Appeal letters should include:

Federal disaster declaration number ‘DR-4240-CA’ on all pages of documents.
Applicant information, including:
- Nine-digit FEMA application number on all pages of documents
- Name
- Date and place of birth
- Address of the damaged dwelling
Copies of verifiable documentation supporting the appeal. All receipts, bills and estimates must include contact information for the service provider. Applicants should keep all originals for their records.
Copy of a driver license or state-issued identification card showing the residence address is the same as the damaged property.
If a driver’s license or state-issued identification card is not available, an alternative is to have the appeal letter notarized with the following statement included: “I hereby declare under penalty of perjury that the foregoing is true and correct.”

The applicant’s signature.

Mail the appeal letter to:

FEMA
National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-7055

Applicants may fax the appeal letter to: 800-827-8112, Attention: FEMA

It is important to have appeal letters postmarked within 60 days of the date on the decision letter.

Call 800-621-FEMA (3362) or TTY 800-462-7585. For 711 or video relay service, call 800-621-3362. For more information go to FEMA.gov/Help-After-Disaster. Even easier is visiting one of the three FEMA disaster recovery centers (DRC).

All three Disaster Recovery Centers will be open on Veterans Day, Wednesday, Nov. 11, with normal business hours, 8 a.m. to 5 p.m. To locate the nearest DRC, go to FEMA.gov/DRC.

Survivors can apply for FEMA assistance online at DisasterAssistance.gov or by calling 800-621-3362; TTY 800-462-7585; 711 or Video Relay Service (VRS), call 800-621-3362. Registration continues through Monday, Nov. 23.

For more information on California’s wildfire recovery, visit: caloes.ca.gov or fema.gov/disaster/4240 and follow us on Twitter @femaregion9 and at Facebook.com/FEMA.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who are referred to SBA for a disaster loan must apply to be eligible for additional FEMA assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

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What to do if you disagree with FEMA’s decision letter

No flood insurance? Now is the time to buy

SACRAMENTO, Calif. – It is time to buy flood insurance, if you don’t already have it. Available to everyone, businesses, homeowners and renters alike, it is the only insurance that will help you recover from flooding and mudflows.

Citing a strong El Niño and other factors, the National Oceanic and Atmospheric Administration predicts wetter than average conditions for central and southern California, along with warmer than normal temperatures from December through February. There is a 30-day waiting period between purchasing flood insurance and the time the insurance goes into effect.

Residents living in the vicinity of the recent wildfires are especially vulnerable to runoff flooding this rainy season because wildfires dramatically alter the terrain and ground conditions.

Normally, vegetation absorbs rainfall, reducing runoff. But wildfires leave the ground charred, barren, and unable to absorb water. That enhances the chances of flash flooding and mudflows. Flood insurance covers mudflows, but not mudslides.

Just because your property is outside a high flood risk zone doesn’t mean there is no risk. But it does mean you can buy flood insurance at a lower price, because the risk is lower.

Information about flood insurance is available at the Disaster Recovery Centers in Lake and Calaveras counties: 891 Mountain Ranch Rd., San Andreas; Middletown Senior Center, 21256 Washington St., Middletown, and 14860 Olympic Dr., Clear Lake.

Flood insurance is for everyone, not just survivors of the wildfires. It is easy to find out how much flood insurance will cost by going to FloodSmart.gov. Fill in the blanks in the red box on the right side of the screen, “How Can I Get Covered”. You will be taken to a table of flood insurance options and costs for your address. Contact information for local agents is available on the website.

For more information on California’s wildfire recovery, visit: caloes.ca.gov, Twitter@Cal-OES Facebook.com/CaliforniaOES or FEMA.gov/disaster/4240 and follow us on Twitter@femaregion9 and at Facebook.com/FEMA.

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No flood insurance? Now is the time to buy

Federal Assistance for California Wildfire Survivors Tops $20 Million

SACRAMENTO, Calif. – Since wildfires swept Lake and Calaveras counties, the California Governor’s Office of Emergency Services (Cal OES), the Federal Emergency Management Agency and the U.S. Small Business Administration’s (SBA) mission has been to help individuals, families and businesses recover from the disaster.

As of today, FEMA and the SBA have approved more than $20 million in federal disaster assistance for California survivors.

Here is a snapshot of the disaster-recovery effort as of Oct. 29, 2015:

The SBA has approved more than $10.3 million in low-interest disaster loans to businesses, private nonprofit organizations, homeowners and renters.
More than 3,500 Californians have contacted FEMA for information or registered for assistance with FEMA and nearly $9.7 million has been approved.
- Housing Assistance approved: more than $6.4 million
- Other Needs Assistance approved: nearly $3.3 million
Three Disaster Recovery Centers (DRC) are open in the affected areas. To date, more than 3,300 survivors have been assisted at DRCs in Calaveras and Lake counties. To locate the nearest center, survivors can go to FEMA.gov/DRC or call the FEMA helpline, 800-621-FEMA (3362); TTY 800-462-7585; 711 or Video Relay Service (VRS), call 800-621-3362.
Inspectors in the field have made 2,671 home inspections – completing 99 percent of those required to date.
Disaster Survivor Assistance teams have had 7,300 survivor interactions and made more than 1,700 whole community referrals.

Survivors who sustained disaster-related losses in Calaveras and Lake counties should register with FEMA by the Nov. 23, 2015 deadline. Survivors can register online at DisasterAssistance.gov or by calling 800-621-3362; TTY 800-462-7585; 711 or Video Relay Service (VRS), call 800-621-3362.

A direct telephone hotline is operational to process any requests from survivors who may need additional assistance: 916-381-0330, for TTY, call 711.

For more information on California’s wildfire recovery, survivors may visit: caloes.ca.gov or fema.gov/disaster/4240 and follow us on Twitter@femaregion9 and Facebook.com/FEMA.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov.

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Federal Assistance for California Wildfire Survivors Tops $20 Million

Small Business Administration is Important to ALL Disaster Survivors

SACRAMENTO – The U.S. Small Business Administration (SBA) plays a unique role in helping all disaster survivors recover. It provides low-interest recovery loans to businesses and residents, if they can afford to repay. By registering with the Federal Emergency Management Agency (FEMA), most survivors are automatically referred to the SBA.

SBA low-interest disaster loans, up to $200,000 for repair or replacement of a homeowner’s primary residence and $40,000 for personal property of renters and homeowners are the federal government’s intended source of recovery funds beyond limited FEMA resources.

The SBA also makes low-interest disaster recovery loans available to help businesses of all sizes and private non-profit organizations. Businesses and private non-profits may borrow up to $2 million for physical damages or economic injury.

The easiest way to apply for an SBA disaster loan is to visit a Disaster Recovery Center and meet with an SBA representative in person.

Individuals and households who do not meet the SBA’s financial requirements for a disaster recovery loan may be referred back to FEMA, where they may qualify for an Other Needs Assistance grant to help them pay for some recovery costs other than housing. They also may qualify for a FEMA Individual Assistance grant for housing losses. Businesses are not eligible for FEMA assistance.

FEMA Other Needs Assistance may be used for:

Disaster-related child care expenses.
Disaster-related medical and dental expenses.
Disaster-related funeral and burial expenses.
Disaster-related damages to essential household items (room furnishings, appliances); clothing; tools (specialized or protective clothing and equipment) required for your job; necessary educational materials (computers, school books, supplies).
Fuels for primary heat source (heating oil, gas).
Clean-up items (wet/dry vacuum, dehumidifier).
Disaster-related damage to an essential vehicle.
Moving and storage expenses related to the disaster (moving and storing property to avoid additional disaster damage while disaster-related repairs are being made to the home).
Other necessary expenses or serious needs as determined by FEMA.
Other expenses that are authorized by law.

Applicants may apply online using the Electronic Loan Application via SBA’s secure Web site at: disasterloan.sba.gov/ela. For information about SBA disaster programs, businesses and residents can go to sba.gov/disaster or call SBA’s Disaster Assistance Customer Service Center at: 800-659-2955, TTY 800-877-8339 or Video Relay Service (VRS) 800-659-2955.

Survivors can apply for disaster assistance online at DisasterAssistance.gov or by calling 800-621-3362; TTY 800-462-7585; 711 or (VRS), call 800-621-3362. FEMA has made it a priority to reach survivors who need help – including people with disabilities and/or access and functional needs, senior citizens and people with limited English proficiency.

For more updated information on California’s wildfire recovery, survivors may visit: caloes.ca.gov or beta.fema.gov/disaster/4240 and follow us on Twitter @femaregion9 and at Facebook.com/FEMA.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). If you have a speech disability or hearing loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362. FEMA has made it a priority to reach survivors who need help – including people with disabilities and/or access and functional needs, senior citizens and people with limited English proficiency.

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Small Business Administration is Important to ALL Disaster Survivors

FEMA Helps People with Disabilities Access Disaster Assistance

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http://www.fema.gov/medialibrary/media_records/12217

AURORA, Ill. – To help entire communities recover from the severe storms and flooding between April 16 to May 5, FEMA is working to make sure Illinois residents with disabilities and those with functional needs have equal access to disaster assistance programs.

To achieve this goal, FEMA coordinates efforts with state and local agencies and volunteer organizations to identify needs and locate appropriate resources. FEMA has a Disability Integration Advisor on site in Illinois to coordinate the various elements of the program.

FEMA provides physical access to facilities and reasonable program modifications as needed. For example, brochures are translated into large print, Braille and most languages. Disaster Recovery Centers (DRCs) are accessible to people with disabilities, and assistance is offered to complete forms. Amplified phones, assisted listening devices, captioned phones, magnifiers, Video Remote Interpreting (VRI) and Video Relay Services (VRS) are available at DRCs. On-site interpreters, including American Sign Language interpreters, are available upon request.

Notify FEMA staff if you need an accommodation during part of the assistance process.

Disaster assistance grants are not taxable income and will not affect eligibility for Social Security, Medicaid, medical waiver programs, Temporary Assistance for Needy Families, food stamps, Supplemental Security Income or Social Security Disability Insurance.

It is not necessary to visit a DRC to register with FEMA. Individuals can register online at www.disasterassistance.gov or via web-enabled phone at m.fema.gov. Applicants may also call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or VRS can call 800-621-3362. For more information visit the Illinois Disaster website www.fema.gov/disaster/4116.

Multilingual phone operators are available on the FEMA helpline. Choose Option 2 for Spanish and Option 3 for other languages.

The deadline to register for FEMA disaster assistance is Tuesday, July 9.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema. Also, follow Administrator Craig Fugate’s activities at twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Media Contact: 571-408-1835

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FEMA Helps People with Disabilities Access Disaster Assistance

New Jersey Disaster Recovery Centers Closed Saturday

TRENTON, N.J. — All disaster recovery centers in New Jersey will be closed Saturday, Feb. 9, due to forecasted severe weather. Centers will reopen Monday, Feb. 11, at 9 a.m.

Help and information are always available online or by phone. Survivors can check on the status of their disaster assistance applications at DisasterAssistance.gov, by using a smartphone or tablet at m.FEMA.gov, or by calling 800-621-FEMA (3362), TTY 800-462-7585 or 711/VRS.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema, and www.youtube.com/fema. Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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New Jersey Disaster Recovery Centers Closed Saturday

Keep In Touch With FEMA; Update Your Contact Information

NEW YORK – Hurricane Sandy survivors who have already registered with FEMA are urged to keep in touch and keep their contact information current, especially if they have been displaced by the disaster.

After survivors register for assistance, FEMA will reach out to them to set up housing inspections and mail determination letters, so updating your phone number and mailing address as needed is key to ensure that your recovery is not delayed.

Once a FEMA-contracted housing inspector calls to set up an appointment, it is also important that applicants keep their appointment, or call to reschedule as needed so that the application process continues.

Applicants who need to update their contact information or have questions regarding their application can call the toll-free FEMA helpline.

Call 800-621-FEMA (3362). If you have a speech disability or hearing loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362.
The toll-free telephone numbers will operate 24 hours daily, seven days a week, until further notice

Survivors can call the helpline to:

Update their file with a change of address or new phone number.
Ask questions about disaster assistance.
Track the progress of their FEMA application.
Get information about the inspection process.
Learn about the steps to appeal a FEMA decision.

Survivors can also have questions answered by visiting their nearest disaster recovery center. To find the nearest center:

Text DRC and a Zip Code to 43362 (4FEMA), and a text message will be sent back with the address.

For more information on New York’s disaster recovery, visit www.fema.gov/disaster/4085, http://twitter.com/FEMASandy, www.facebook.com/FEMASandy and www.fema.gov/blog.

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Keep In Touch With FEMA; Update Your Contact Information

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