Time is Running Out to Register With FEMA 

Release Date: April 16, 2012
Release Number: 4059-029

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CHARLESTON, W. Va. — The Federal Emergency Management Agency is reminding those affected by the recent storms and floods they have only a short time left to register for possible assistance.

For residents in Lincoln, Marion and Wayne counties the deadline is May 15. For those in Logan County the deadline is May 21. Assistance is available for homeowners, renters and businesses of any size.

“You absolutely must register with FEMA as the first step in getting help,” FEMA’s Charleston-based Federal Coordinating Officer Deanne Criswell said. “Even if you have been talking to, or signed up with, state or county or local folks, that doesn’t get you registered with FEMA.”

People seeking help need only phone FEMA’s toll-free Help Line at 800-621-3362 to speak to a representative and supply some basic information. Operators are standing by from 7 a.m. to 10 p.m. local time seven days a week, Criswell said. “The process is fast and simple. Even if you are unsure if you qualify, call FEMA and let us determine your eligibility. ”

Registrations can also be made online at www.DisasterAssistance.gov. From a cell phone or other PDA, the address is m.fema.gov. Those with hearing or speech disabilities can use the TTY number, 800-462-7585. For those who use 711 or Video Relay Service (VRS), call 1-800-621-3362.

Applicants should be ready to supply FEMA with current contact information (mailing address, phone number, e-mail address or that of a friend or relative who is in touch with the applicant), a Social Security number of any household member, the address of the damaged property, a brief description of the problems and, if appropriate, any information about insurance coverage one might or might not have. The FEMA representative may ask for some other data, like the number of people residing in the property and the family’s gross annual income. All this information is critical to the process and will be kept in strict confidence by FEMA, Criswell said.

After registering with FEMA, applicants will be given a case number so they can follow the progress of their applications and to use when speaking to other FEMA personnel. To check on the status of one’s application, call the FEMA Help Line or visit a Disaster Recovery Center. This information will be available 24 hours after initially registering with FEMA.

Disaster Recovery Centers are now operating from 10 a.m. to 7 p.m. Monday through Friday and from 10 a.m. through 5 p.m. on Saturdays at these locations:

Lincoln County
Duval Fire Company
5237 Straightfork Road
Griffithsville, WV

Logan County
Verdunville Volunteer Fire Department
Rte. 5, 2270 Mud Fork Road
Logan, WV

The centers are staffed with disaster-recovery experts from the state and FEMA to provide information and guidance for applicants to navigate through the recovery process.

Also on hand at the Disaster Recovery Centers are representatives from the Small Business Administration, SBA spokesman Jose Vejarano said. These personnel can explain the low-interest loan packages available to individuals, private nonprofits and businesses of any size. The loans are for the repair or replacement of real estate and/or personal property damaged by the storms and related flooding, he said. People who register with FEMA may be sent a disaster loan application from the SBA. No one is obligated to take out a loan, according to the SBA, but filling out the application is essential for potentially qualifying for further assistance.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Monday, 16-Apr-2012 16:52:59

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Time is Running Out to Register With FEMA

Disaster Recovery Centers In Marion And Wayne Counties To Close April 13th. 

Release Date: April 6, 2012
Release Number: 4059-061

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CHARLESTON, W. Va. – State and federal Disaster Recovery Centers in Fairmont (Marion County), Dunlow and Wayne (both in Wayne County) will close permanently at noon on Friday, April 13, officials said Saturday. Two other centers, one in Logan County and one in Lincoln County, will remain open until further notice.

  • Verdunville Volunteer Fire Dept., Rte. 5, 2270 Mud Fork Road in Logan; and
  • Duval Fire Company, 5237 Straightfork Road, Griffithsville

The centers are staffed with disaster recovery specialists who can provide information and answer questions about storm-related assistance. Those seeking assistance should register with the Federal Emergency Management Agency before visiting a DRC.

The closing of the three DRCs has no effect on the ability of those seeking federal and state assistance for damages sustained during the recent tornadoes, severe storms and flooding to register, which is the first step in asking for help. Deadline for Lincoln, Marion and Wayne county residents to register is May 15; for residents of Logan County, the deadline is May 21.

Applicants can register by phone by calling FEMA’s Helpline at 800-621-3362. They can also use the Help Line to answer questions, provide information or learn the status of their application. People with hearing disabilities can use the TTY number, 800-462-7585. Applicants can also register online at www.DisasterAssistance.gov or with any web-enabled mobile device or smart phone at m.fema.gov. Follow the link to “Apply for Assistance.”

Information to have ready when registering with FEMA includes the address of the damaged property, names of members of the household, a general description of the damage, the Social Security number of any family member living in the home, the extent of insurance coverage and certain other information needed to expedite the process.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Friday, 06-Apr-2012 18:04:12

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Disaster Recovery Centers In Marion And Wayne Counties To Close April 13th.

Free Legal Assistance Available for Storm Survivors

Release Date: April 5, 2012
Release Number: 4059-013

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CHARLESTON, W. Va. — Free legal assistance is available to survivors of this spring’s tornadoes, severe storms and flooding in federally designated West Virginia counties – Lincoln, Logan, Marion and Wayne. The services are being supplied through a partnership among the American Bar Association Young Lawyers Division, Legal Aid of West Virginia and the Federal Emergency Management Agency, FEMA officials said Friday.

Survivors facing legal problems may call 877-331-4259 to request assistance. Phone lines are staffed from 8:30 a.m. to 4:30 p.m., and callers may leave a message outside of those hours. Callers should state they are seeking FEMA legal assistance and should identify what county they are located in. Survivors who qualify for assistance will be matched with West Virginia lawyers who have volunteered to provide free legal help.

The type of assistance available includes:

  • Assistance with securing FEMA and other government benefits available to disaster survivors
  • Assistance with life, medical and property insurance claims
  • Help with home repair contracts and contractors
  • Replacement of wills and other important legal documents destroyed in the disaster
  • Assisting in consumer protection matters, remedies and procedures
  • Counseling on mortgage-foreclosure problems
  • Counseling on landlord/tenant problems

There are some limitations on disaster legal services. To determine whether a legal problem qualifies for free legal assistance, survivors should make it clear that they are seeking assistance relative to the declared FEMA disaster. An attorney will contact the caller after reviewing the information provided.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Thursday, 05-Apr-2012 10:58:14

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Free Legal Assistance Available for Storm Survivors

State, FEMA Disaster Recovery Centers Will Be Closed Sundays Beginning April 8 

Release Date: April 4, 2012
Release Number: 4059-017

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CHARLESTON, W. Va. — The five state and federal Disaster Recovery Centers open in West Virginia to assist individuals, households and businesses that suffered damage from the recent storms will be closed Sundays beginning April 8.

The regular hours of operation are: Monday through Friday, 10 a.m. to 7 p.m. and Saturday, 10 a.m. to 5 p.m. at:

Lincoln County
Duval Fire Company
5237 Straightfork Road
Griffithsville, WV

Logan County
Verdunville Volunteer Fire Department
Rte. 5, 2270 Mud Fork Road
Logan, WV

Marion County
City Public Safety Office
500 Quincy Street
Fairmont, WV

Wayne County
Cabwaylingo Presbyterian Church
1475 Left Fork Dunlow Bypass Road
Dunlow, WV

Wayne County Health Department
217 Kenova Ave.
Wayne, WV

The centers are staffed with disaster-recovery specialists who can provide information and answer questions about storm-related assistance, according to FEMA. 

“Before stopping by at the disaster recovery centers, people seeking assistance are strongly urged to register with FEMA,” said Charleston-based FEMA Federal Coordinating Officer Deanne Criswell.
By phone, call the FEMA Hotline at 800-621-FEMA (3362). For those with speech or hearing disabilities, use the TTY number, 800-462-7585. Applicants can also register online at DisasterAssistance.gov or with any web-enabled device at m.fema.gov.

Also on hand at the Disaster Recovery Centers are representatives from the Small Business Administration who can explain the low-interest disaster loans available to homeowners, renters, private nonprofits and businesses of any size. These loans are for the repair or replacement of real estate and/or personal property damaged by the storms and related flooding, officials said.  People who register with FEMA may be sent a loan application from the SBA. No one is obligated to take out a loan, according to the SBA.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Wednesday, 04-Apr-2012 09:21:03

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State, FEMA Disaster Recovery Centers Will Be Closed Sundays Beginning April 8

FEMA Registration And SBA Disaster Loan Application Often Go Hand-In-Hand 

Release Date: March 30, 2012
Release Number: 4059-006

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CHARLESTON, W. Va. – Registering with the Federal Emergency Management Agency and completing a Small Business Administration disaster-loan application are often both necessary for many West Virginians needing help in recovering from the recent tornadoes and flooding.

“The first step toward disaster recovery is registering with FEMA,” said State Coordinating Officer Jimmy Gianato. “The next step is completing and returning the SBA disaster-loan application if one is mailed to you. Both businesses and disaster survivors are eligible for SBA loans.”

Homeowners and renters should complete and return the SBA application, even if they don’t want a loan or don’t expect to qualify for one, officials said. A completed SBA loan application is needed in order to qualify for state and FEMA grants that cover personal property, vehicle repair or replacement, moving and storage expenses and other help.

Applicants can register by phone by calling the FEMA Help Line at (800)-621-3362. TTY users can call (800)-462-7585. The toll-free lines are open from 7 a.m. to 10 p.m. ET, seven days a week. Applicants can also resister online at www.DisasterAssistance.gov or with a web-enabled mobile device or smartphone at m.fema.gov. Follow the link “Apply for Federal Assistance.”

For qualifying homeowners, renters, businesses of all sizes and nonprofit organizations in Logan, Lincoln, Marion and Wayne counties, SBA disaster loans can be used to pay for disaster-related damages. People with home-based businesses or rental property who have been affected by the storms may also be eligible for SBA loans.

Homeowners can borrow up to $200,000 to repair or replace their primary residence. Homeowners and renters can borrow up to $40,000 to replace personal property lost in the disaster.

Businesses can borrow up to $2 million to repair or replace disaster-damaged real estate, machinery and equipment, inventory and other business assets. The SBA also provides small business owners and most private nonprofit organizations “economic injury” disaster loans for ongoing business expenses to recover from the economic impact of a disaster. Economic injury disaster loans are available even if the business didn’t sustain physical damages.

Loan amounts and terms are determined on a case-by-case basis. Interest rates are as low as
1.875 percent for homeowners and renters, 3 percent for nonprofit organizations and 4 percent for businesses. Payment terms can be as long as 30 years.

SBA representatives are available at the FEMA Disaster Recovery Centers to help individuals complete and submit disaster-loan applications and answer any questions. The locations of the centers are available at fema.gov. Click on the link “Apply for Assistance” and then “Disaster Recovery Center locations.”

The SBA toll-free number is (800)-659-2955; TTY is (800)-877-8339. Help is also available by sending an email to disastercustomerservice@sba.gov or on the Web site at www.sba.gov.

Loan applications can be filled out online at SBA’s website: https://disasterloan.sba.gov/ela.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Friday, 30-Mar-2012 14:38:56

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FEMA Registration And SBA Disaster Loan Application Often Go Hand-In-Hand

Disaster Survivors Urged To Carefully Read Letters from FEMA 

Release Date: March 27, 2012
Release Number: 4059-007

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CHARLESTON, W.V. — West Virginia residents in Lincoln, Logan, Marion and Wayne counties who registered with the Federal Emergency Management Agency will receive a letter after they apply for disaster assistance. The letter explains the current status of an individual’s disaster assistance application.

“We want to remind disaster survivors to carefully read the entire letter, because FEMA may need additional information,” said Charleston-based FEMA Federal Coordinating Officer Deanne Criswell. Criswell is in charge of FEMA’s response to the flooding and tornadoes between February 29 through March 5 and the flooding beginning March 15.

“It is important to know that the initial decision and amount of assistance, whatever it might be, could change when the applicant’s insurance or other government assistance is figured in,” Criswell said.

Sometimes people do not qualify for financial help right away because further documentation has to be submitted to FEMA. Some of the many reasons for a denial are:

  • Records have not been provided to show the damaged property was the applicant’s primary residence at the time of the disaster;
  • The applicant has not received his or her insurance settlement;
  • Information may be needed such as a record of income or the correct address of the damaged property;
  • Proof of home ownership or rental documentation might be missing;
  • The Small Business Administration disaster loan application has not been returned; or
  • Essential documents are not signed.

“Just because the letter says an applicant isn’t eligible for disaster assistance, this does not necessarily mean FEMA’s decision is final,” said Criswell. “Applicants can ask FEMA to reconsider the decision if they disagree with what the letter says.”

If an applicant does not agree with FEMA’s decision, an appeal process is available. Appeals may relate to eligibility, the amount or type of help provided, a late application, a request to return money or continuing help. The appeal must be sent to FEMA and postmarked within 60 days of the date the decision letter is received. To appeal, applicants must follow these steps:

  1. Explain in writing why you think the decision about the amount or type of assistance is not correct.
    1. When submitting the letter, include your full name, date and place of birth, and current address.
    2. You must sign the letter, and it must be notarized and include a copy of a state-issued identification card. Failing that, the letter must contain the following statement: “I hereby declare under the penalty of perjury that the foregoing is true and correct.”
  2. Date the appeal letter and include your FEMA application number and the disaster number (located at the top of the decision letter).
  3. Mail the letter to:

    FEMA
    National Processing Service Center
    P. O. Box 10055
    Hyattsville, MD 20782-7055

  4. Or fax the letter to:

    800-827-8112
    Attention: FEMA

For questions about the letter, the appeal process or to register for disaster assistance, applicants should call 800-621-3362 or TTY 800-462-7585. Operators are on duty seven days a week from 7 a.m. to 10 p.m. local time.

Register with FEMA online at www.DisasterAssistance.gov. By smartphone, tablet or other PDA, log onto m.fema.gov. FEMA’s App for Android phones can be downloaded at market.android.com/details?id=gov.fema.mobile.android.

Applicants are urged to visit any Disaster Recovery Center after they go through the entire registration process. There they can get guidance on disaster recovery, clarify any letters or calls they may have received from FEMA and can also confer with SBA representatives. Disaster Recovery Center locations are available on DRC locator on the FEMA website: www.fema.gov

Filling out an SBA loan application is essential for potentially qualifying for further assistance. SBA personnel at the DRC can explain the low-interest loan packages available to individuals, private nonprofits and businesses of any size for the repair or replacement of real estate and/or personal property damaged by the storms and related flooding, officials said. People who register with FEMA may be sent a loan application from the SBA along with the FEMA letter. No one is obligated to take out a loan, according to the SBA.

Additional information is available at www.fema.gov and from the West Virginia Division of Homeland Security and Emergency Management at www.dhem.wv.gov.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Tuesday, 27-Mar-2012 16:05:05

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Disaster Survivors Urged To Carefully Read Letters from FEMA

FEMA Registration Is “Fast And Simple”

Release Date: March 26, 2012
Release Number: 4059-004

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CHARLESTON, W. Va. ­­– President Obama has designated four counties in West Virginia – Lincoln, Marion, Wayne and Logan — as eligible to apply for Individual and Households Assistance to help recover from the damage caused by the recent tornadoes, high winds and flooding. This means that thousands of families and businesses now can apply for federal support.

Lincoln, Marion and Wayne county residents may qualify for assistance for damages that were sustained from February 29 through March 5, and Logan County residents for damages resulting from the flooding that occurred from March 15 onward.

Homeowners, renters and businesses of any size that have sustained damages are being urged to register immediately with the Federal Emergency Management Agency to begin the process.

“You absolutely must register with FEMA as the first step in getting help,” FEMA’s Charleston-based Federal Coordinating Officer Deanne Criswell said. “Even if you have been in touch with, or signed up with, state or county or local folks, that doesn’t get you registered with FEMA.”

People seeking help need only phone FEMA’s toll-free Help Line at 800-621-FEMA (3362) to speak to a representative and supply some basic information. Operators are standing by from 7 a.m. to 10 p.m. local time seven days a week, Criswell said. “The process is fast and simple. Even if you are unsure if you qualify, call FEMA and let us determine your eligibility. ”

Registration is also available online at www.DisasterAssistance.gov. From a cell phone or other PDA, the address is m.fema.gov. Those with hearing or speech disabilities can use the TTY number, 800-462-7585. For those who use 711 or Video Relay Service (VRS), call 1-800-621-3362.

Applicants should be ready to supply FEMA with his or her current contact information (mailing address, phone number, e-mail address or that of a friend or relative who can find the applicant), a Social Security number of any household member, the address of the damaged property, a brief description of the problems and, if appropriate, any information about insurance coverage one might or might not have. The FEMA representative may ask for some other data, like the number of people residing in the property and the family’s gross annual income. All this information is critical to the process and will be kept in strict confidence by FEMA, Criswell said.

After registering with FEMA, applicants will be given a case number so they can follow the progress of their applications and to use when speaking to other FEMA personnel. To check on the status of one’s application, he or she can call the FEMA Help Line or visit a Disaster Recovery Center. This information will be available after 24 hours of initially registering with FEMA.

Disaster Recovery Centers are now operating from 8 a.m. to 8 p.m. seven days a week at these locations:

Lincoln County
Duval Fire Company
5237 Straightfork Road
Griffithsville, WV

Logan County

Verdunville Volunteer Fire Department
Rte. 5, 2270 Mud Fork Road
Logan, WV

Marion County
City Public Safety Office
500 Quincy Street
Fairmont, WV

Wayne County
Cabwaylingo Presbyterian Church
1475 Left Fork Dunlow Bypass Road
Dunlow, WV

Wayne County Health Department
217 Kenova Ave.
Wayne, WV

FEMA will send the applicant a copy of his or her application and some printed material to help explain the full process. These publications are available in English and Spanish.

Then an inspector will phone to arrange for a time and date when the property in question can be looked at and damages assessed. These inspectors are FEMA contractors who carry an official FEMA identification. Under no circumstances will any inspector ask for money or any other consideration to do his job. (It’s a good idea to note the inspector’s name and badge number.) Inspectors file their reports but do not decide on the applicants’ eligibility for assistance, according to FEMA officials.

The applicant must be present when the inspector arrives and be able to provide proof that he or she is the owner or renter of the property that was damaged and that it is the owner’s or renter’s primary residence.

Also on hand at the Disaster Recovery Centers are representatives from the Small Business Administration, SBA spokesman Michael Lampton said. These personnel can explain the low-interest loan packages available to individuals, private nonprofits and businesses of any size. The loans are for the repair or replacement of real estate and/or personal property damaged by the storms and related flooding, officials said. People who register with FEMA may be sent a loan application from the SBA. No one is obligated to take out a loan, according to the SBA, but filling out the application is essential for potentially qualifying for further assistance.

Applicants are urged to visit any Disaster Recovery Center after they go through the entire registration process. There they can get guidance on disaster recovery, clarify any letters or calls they may have received from FEMA and can also confer with SBA representatives.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Monday, 26-Mar-2012 17:09:06

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FEMA Registration Is “Fast And Simple”

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