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FEMA’s ‘Help After a Disaster’ Guide Available in PDF in Many Languages

AUSTIN, Texas – Texans affected by the April storms and flooding can get their questions answered in many languages by accessing the FEMA booklet “Help After a Disaster: Applicant’s Guide to the Individuals & Households Program.”

The guide provides information on the types of assistance available and how survivors in the disaster-impacted area might qualify for housing assistance and other grants and essential needs. It also explains the types of eligible losses covered by the program and information about insurance settlements and uninsured, disaster‐related necessary expenses. Applicants must meet specific eligibility requirements to qualify for help.

The guide, fema.gov/help-after-disaster, is available in English, Spanish, Arabic, Urdu, Vietnamese, Chinese and many other languages.

In Texas, federal disaster assistance is available to residents of Austin, Colorado, Fayette, Grimes, Harris, Parker, Waller and Wharton counties who suffered damage from the April 17-24 storms.

Survivors in the affected counties are urged to register for assistance the following ways:

online at DisasterAssistance.gov;
phone (voice, 711 or video relay service) 800-621-3362 (FEMA), TTY 800-462-7585. Toll-free lines are open 7 a.m. to 10 p.m. local time, seven days a week. Multilingual operators are available.
by visiting any disaster recovery center in the disaster-impacted counties.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

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FEMA’s ‘Help After a Disaster’ Guide Available in PDF in Many Languages

Flood Maps for Three Counties in Oklahoma Become Final

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Flood Maps for Three Counties in Oklahoma Become Final

DENTON, Texas –– New flood maps become effective in Rogers, Tulsa and Wagoner counties on Sept. 30, 2016. Residents are encouraged to examine the maps so they can determine the need to buy flood insurance. By knowing their risks, individuals and community leaders can make informed decisions about building and development.

Most homeowner insurance policies do not cover the effects of flooding. Anyone without flood insurance risks uninsured losses to their homes, personal property and businesses. Flood insurance is available either through a private policy, or through the National Flood Insurance Program (NFIP). The NFIP is a voluntary program administered by the Federal Emergency Management Agency (FEMA).

Residents with federal mortgages must have flood insurance if the structures are in flood hazard areas. Flooding is the #1 natural disaster in the U.S. and only flood insurance covers these unexpected, damaging and sometimes fatal events.

To learn if your community participates in the NFIP and to see the new flood maps, contact your local floodplain administrator. “Floods can happen anywhere,” said FEMA Region 6 Administrator Tony Robinson. “We all need to learn what our risks are.”

FEMA map specialists and flood insurance experts are available to answer questions. They can be reached by phone and online chat.

•   To use the live chat service, visit http://go.usa.gov/r6C. Click on the “Live Chat” icon.
•   To contact a FEMA Map Specialist, call 1-877-FEMA MAP (1-877-336-2627) or send an email to FEMAMapSpecialist@riskmapcds.com.
•   To view a Preliminary Interactive Flood Map:
o   Rogers – http://maps.riskmap6.com/OK/Rogers/
o   Tulsa – http://maps.riskmap6.com/OK/Tulsa/
o   Wagoner – http://maps.riskmap6.com/OK/Wagoner/

FEMA encourages communities not currently participating in the NFIP to look at the benefits of joining the program. Contacting a local insurance agent is the first step to obtaining information about insurance. Folks can visit www.floodsmart.gov or call 1-888-379-9531 to locate an agent in their area.

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Flood Maps for Three Counties in Oklahoma Become Final

Federal Officials Visit Texas Communities with Resources for Recovery

AUSTIN, Texas – Residents in each of the state’s disaster-affected counties can expect to see FEMA’s Disaster Survivor Assistance teams in their communities, offering a personal link to the resources for recovery.

FEMA officials are in the counties to meet with residents who suffered damage from severe storms and flooding April 17-24.

Using the latest mobile technology, DSA team members help survivors register for disaster assistance, update information on applications, assist with determining ongoing needs and make referrals to whole community partners.

The DSA teams are there in partnership with the Texas Division of Emergency Management and local officials. DSA team members wear FEMA attire and carry FEMA photo IDs. If the photo ID is not displayed, ask to see it.

They may request the following information:

Social Security number;
Address of the damaged primary residence;
Description of the damage;
Information about insurance coverage;
A current contact telephone number;
An address where they can receive mail; and
Bank account and routing numbers for direct deposit of funds.

Residents in Austin, Colorado, Fayette, Grimes, Harris, Parker, Waller and Wharton counties do not have to wait until they meet with a DSA team member to register for FEMA assistance. Register with FEMA at DisasterAssistance.gov or by phone (voice, 711 or video relay service) at 800-621-3362, TTY 800-462-7585. Toll-free lines are open 7 a.m. to 10 p.m., seven days a week and multilingual operators are available.

Disaster assistance can include grants for temporary housing and home repairs, low-interest loans to cover uninsured property losses, and other programs to help individuals and business owners recover from the effects of the disaster.

For more information on Texas recovery, visit the disaster webpage for the April storms at fema.gov/disaster/4269; or visit the Texas Division of Emergency Management website, txdps.state.tx.us/dem. Follow us on Twitter @femaregion6.

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Federal Officials Visit Texas Communities with Resources for Recovery

FEMA Offers Advice for Texans on Lessening Storm Damage in Harrison County

AUSTIN, Texas – A team of specialists from FEMA will visit Lowe’s Home Improvement in Harrison County to offer tips and techniques to lessen the impact of disaster-related property damage.

Specialists will be available at the following location:

Where:

Lowe’s Home Improvement, 910 E End Blvd N, Marshall, TX 75670

Hours:

7 a.m. to 5:30 p.m. Thursday and Friday May 5-6;

8 a.m. to 6:30 p.m. Saturday and Sunday May 7-8; and

7 a.m. to 5:30 p.m. Monday and Tuesday May 9-10

FEMA mitigation specialists will be on hand to answer questions and offer home-improvement tips to reduce damage in future disasters. Information is geared to both do-it-yourselfers and general contractors on topics such as storm shelters and safe rooms.

Booklets are available in both English and Spanish on protecting your home from flood damage and other natural disasters. If you have a disability and need an accommodation to access Braille, large print or American Sign Language interpreters, please let our representatives know. More information about strengthening property can be found at fema.gov/what-mitigation and fema.gov/texas-disaster-mitigation.

FEMA’s National Flood Insurance Program has a call center to answer policyholder questions, service claims, provide general information and offer technical assistance. To speak with a flood insurance specialist, call 800-621-3362 (FEMA) between 8 a.m. and 6 p.m. Monday through Friday. Select option “2.”

For more information on the Texas recovery, visit the disaster webpage at fema.gov/disaster/4266, Twitter at twitter.com/femaregion6 and the Texas Division of Emergency Management website, txdps.state.tx.us/dem.

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FEMA Offers Advice for Texans on Lessening Storm Damage in Harrison County

Texans Urged to Apply for Low-Interest Disaster Loans to Aid Recovery

AUSTIN, Texas – Federal officials are urging applicants for federal assistance from the April 17-24 floods to complete a disaster loan application from the U.S. Small Business Administration as part of their recovery process.

Officials from the Federal Emergency Management Agency and SBA said residents of eight counties – Austin, Colorado, Fayette, Grimes, Harris, Parker, Waller and Wharton – who sustained damage or losses from the storms and flooding should complete the loan application even if they don’t want a loan.

“Don’t be fooled by the name. The SBA helps homeowners and renters, too,” said Federal Coordinating Officer Kevin Hannes, who is in charge of FEMA’s operations in Texas. “If you don’t complete the SBA loan application, you could be leaving ‘money on the table,’ for your recovery.”

That’s because Other Needs Assistance grants can pay for uninsured losses for storage, furniture, appliances and other personal property – even a car – but only if the individual or household does not qualify for the SBA loan.

Even if applicants are approved for a loan, they don’t have to take it. Assistance from FEMA can be used to help jump-start the recovery; it may not cover all damage or property loss. If approved, and the loan is not accepted, it may make the survivor ineligible for additional federal assistance.

Many Texans who register for disaster assistance with FEMA will receive an automated call from SBA with information on how to complete the loan application process. These low-interest SBA loans are the major source of funding for disaster recovery.

SBA provides low-interest loans to businesses of all sizes as well as landlords, homeowners, renters and eligible private nonprofit organizations that sustained disaster damage. There is no cost to apply for a loan.

Interest rates can be as low as 4 percent for businesses, 2.625 percent for private nonprofit organizations and 1.813 percent for homeowners and renters with terms up to 30 years.

Eligible homeowners may borrow up to $200,000 for home repair or replacement of primary residences, and eligible homeowners and renters may borrow up to $40,000 to replace disaster-damaged or destroyed personal property, including a vehicle.
Businesses of all sizes can qualify for up to $2 million in low-interest loans to help cover physical damage.
Small businesses and most private nonprofits suffering economic impact due to the severe weather and flooding can apply for up to $2 million for any combination of property damage or economic injury under SBA’s Economic Injury Disaster Loan program.

Applicants may apply online using the electronic loan application via SBA’s secure website at DisasterLoan.sba.gov/ela.

Disaster loan information and application forms are available online at SBA.gov/disaster, from SBA’s Customer Service Center by calling 800-659-2955 or emailing DisasterCustomerService@sba.gov. Individuals who are deaf or hard of hearing may call 800-877-8339.

Completed applications should be mailed to:

U.S. Small Business Administration

Processing and Disbursement Center

14925 Kingsport Road

Fort Worth, TX 76155

People with storm losses from April who need to register with FEMA can go online anytime at

DisasterAssistance.gov. Survivors also can register with FEMA by phone (voice, 711 or video relay service) at 800-621-3362 (FEMA), TTY 800-462-7585. The toll-free lines are open 7 a.m. to 10 p.m. local time, seven days a week. Multilingual operators are available.

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Texans Urged to Apply for Low-Interest Disaster Loans to Aid Recovery

Storm Damage in March and April – Register Again with FEMA

AUSTIN, Texas – Residents in Parker County with losses or damage from the severe storms and flooding of April 17-24 should register for federal disaster assistance with FEMA, even if they registered with the agency following the March storms.

An April 25 federal disaster declaration made Parker County — along with Fayette, Grimes and Harris counties — eligible for FEMA’s Individual Assistance program. Parker County also was included in the March 19 disaster declaration for the severe storms, tornadoes and flooding March 7-29. Each disaster is a separate event.

Parker County survivors can register with FEMA anytime at DisasterAssistance.gov. They also can register by phone (voice, 711 or video relay service) at 800-621-3362, TTY 800-462-7585. The toll-free lines are open from 7 a.m. to 10 p.m., seven days a week. Multilingual operators are available.

When registering, applicants will be asked for the following information:

Social Security number;
Address of the damaged primary residence;
Description of the damage;
Information about insurance coverage;
A current contact telephone number;
An address where they can receive mail; and
A bank account and routing numbers for direct deposit of funds.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

Registering with FEMA is required for federal aid, even if a survivor has registered with another disaster-relief organization, such as the American Red Cross. Get answers to questions by calling the FEMA Helpline and speak with a representative.

For more information visit the Texas disaster webpage at fema.gov/disaster/4269, Twitter @femaregion6 and @TDEM, and the Texas Division of Emergency Management website at txdps.state.tx.us/dem.

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Storm Damage in March and April – Register Again with FEMA

Four Disaster Recovery Centers Scheduled to Close in Jasper, Newton and Orange Counties

AUSTIN, Texas – Four FEMA/state disaster recovery centers in Texas will close Saturday, April 30 at 2 p.m. and not re-open.

The locations of the centers are:

Jasper County

Jasper County Annex Bldg. (1^st Floor)

271 East Lamar

Jasper, TX 75957

Orange County

Northway Shopping Center

3777 N 16th St. Ste 100

Orange, TX 77630

Newton County

Hartburg Baptist Church

2316 County Road 4181

Orange, TX 77632

Iris & Annie Howard Civic Center

213 Court Street

Newton, TX 75966

DRCs are operated jointly by FEMA and the state. After the center closes, Texans whose homes or businesses were affected by severe storms, tornadoes and flooding that occurred March 7-29, can still register for assistance, get questions answered and check on the status of their claim the following ways:

Go online at DisasterAssistance.gov.
Call 800-621-3362 (FEMA) or TTY 800-462-7585. Applicants who use 711 or Video Relay Service may call 800-621-3362. The toll-free numbers are open 7 a.m. to 10 p.m. local time, seven days a week. The deadline to register for federal assistance is May 18.

Recovery officials encourage Texans who registered for disaster assistance with FEMA to “stay in touch.” If survivors change their address or phone number they should update FEMA with the information. Missing or erroneous information could result in delays in getting a home inspection or receiving assistance.

Disaster survivors can visit any DRC. There may be another recovery center nearby. To find the closest one, go online to the Disaster Recovery Center locator at http://asd.fema.gov/inter/locator/home.htm.

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Four Disaster Recovery Centers Scheduled to Close in Jasper, Newton and Orange Counties

FEMA Offers Advice for Texans on Lessening Disaster Damage in Gregg County

AUSTIN, Texas – A team of specialists from FEMA will offer tips and techniques to lessen the impact of disaster-related property damage at Hardin True Value in Gregg County.

Specialists will be available at the following location:

Hardin True Value, 106 Delwood Drive, Longview, TX 75605

Available: 7:30 a.m. to 6:00 p.m. Thursday and Friday, April 28-29; 7:30 a.m. to 5:00 p.m. Saturday April 30; and 7:30 a.m. to 6:00 p.m. Monday and Tuesday, May 2-3

FEMA Mitigation specialists will be on hand to answer questions and offer home improvement tips to reduce damage in future disasters. Information is geared to both do-it-yourselfers and general contractors on topics such as storm shelters and safe rooms.

Booklets are available in both English and Spanish on protecting your home from flood damage and other natural disasters. If you are a person with a disability and need an accommodation to access materials such as Braille, large print, or ASL interpreters, please let our representatives know. More information about strengthening property can be found at fema.gov/what-mitigation and fema.gov/texas-disaster-mitigation.

FEMA’s National Flood Insurance Program has a call center to answer policyholder questions, service claims, provide general information and offer technical assistance. To speak with a flood insurance specialist, call 800-621-3362 between 8 a.m. and 6 p.m. Monday through Friday.

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FEMA Offers Advice for Texans on Lessening Disaster Damage in Gregg County

FEMA Offers Advice for Texans on Lessening Disaster Damage in Orange, Jasper Counties

AUSTIN, Texas – Teams of specialists from FEMA will offer tips and techniques to lessen the impact of disaster-related property damage at three Orange County Building Materials locations in Jasper and Orange Counties.

Specialists will be available at the following locations:

Orange County

Orange County Building Materials, 365 Old US 90, Vidor, TX 77662

Orange County Building Materials, 2865 Texas Avenue, Bridge City, TX 77611

Jasper County

Orange County Building Materials, 35078 Hwy 96 South, Buna, TX 77612

Available: 7:00 a.m. to 5:30 p.m. Thursday and Friday, April 28-29; 7:00 a.m. to 5:00 p.m. Saturday, April 30; and 7:00 a.m. to 5:30 p.m. Monday and Tuesday, May 2-3

FEMA’s National Flood Insurance Program has a call center to answer policyholder questions, service claims, provide general information and offer technical assistance. To speak with a flood insurance specialist, call 800-621-3362 between 8 a.m. and 6 p.m. Monday through Friday.

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FEMA Offers Advice for Texans on Lessening Disaster Damage in Orange, Jasper Counties

April Storms and Flooding: Texans in Four Counties Can Now Register for FEMA Disaster Assistance

AUSTIN, Texas – Texans who sustained damage or losses from the storms and flooding that

occurred April 17-24 can now register for disaster assistance with the Federal Emergency

Management Agency.

The presidential disaster declaration of April 25 makes federal assistance available to eligible

individuals and households in four Texas counties: Fayette, Grimes, Harris, and Parker.

Survivors can apply online at DisasterAssistance.gov or by phone at 800-621-3362 or (TTY)

800-462-7585. Applicants who use 711 or Video Relay Service may call 800-621-3362.

Multilingual operators are available. The toll-free numbers are open from 7 a.m. to 10 p.m.,

seven days a week.

Applicants will be asked for the following information:

Social Security number;
Address of the damaged primary residence;
Description of the damage;
Information about insurance coverage;
A current contact telephone number;
An address where they can receive mail; and
A bank account and routing numbers for direct deposit of funds.

Before starting repairs or rebuilding a home or business, it is important to contact your local

building code official or floodplain manager.

Visit www.fema.gov/texas-disaster-mitigation for free publications and reference material on rebuilding and repairing safer and stronger.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4269, Twitter at www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, www.txdps.state.tx.us/dem.

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April Storms and Flooding: Texans in Four Counties Can Now Register for FEMA Disaster Assistance

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