WASHINGTON – The Department of Homeland Security’s Federal Emergency Management Agency (FEMA) urges people dealing with the aftermath of Hurricane Matthew to stay vigilant as they begin to clean up the damage done, while others still face a serious flooding threat.

Dangers could exist for residents who are returning home in the form of debris, downed power lines and lingering floodwaters. During this process, people are urged to listen to their state, tribal and local officials and only go back when they say it’s safe. High water could be deeper than it looks and also hide ground that’s washed away. Drivers are encouraged to avoid flooded areas at all costs – turn around, don’t drown. Just two feet of moving water can sweep away a vehicle.

National Weather Service experts say the remnants of Matthew have moved further away from the East Coast and the storm is no longer causing direct impacts. However, significant-to-potentially record flooding could happen for several areas along and east of the I-95 corridor in the Carolinas, with river flooding persisting well into next week. An extensive and significant freshwater flood event continues to unfold as a result of 10 to 18 inches of rain, mainly from Savannah, Ga., to southeast Virginia.

“Now is the time to really pay attention and be careful – whether you are still dealing with flooding or are assessing the damage from Matthew,” said FEMA Administrator W. Craig Fugate. “If you explicitly follow the directions from your state, tribal and local officials and use common sense to avoid dangerous situations, everyone’s recovery efforts will move along more quickly and safely.”

People who have flood insurance through FEMA’s National Flood Insurance Program (NFIP) and whose property suffered flood damage are encouraged to contact their local insurance agency or company to file a flood insurance claim. When calling, they should have their policy number and a telephone number/email address where they can be reached. They can find their insurance company’s toll-free phone number here.

Anyone with additional questions about filing a claim or their NFIP policy can call the FEMA helpline at 800-621-3362 and press option “2.”  For a TTY line, call 800-462-7585. The line is open from 8 a.m. to 6 p.m. EDT Monday to Friday.

Shelters are open across the affected areas. Download the FEMA mobile app for shelter information, disaster resources, weather alerts, and safety tips, in English and in Spanish. The app provides a customizable checklist of emergency supplies, maps of open shelters and recovery centers, disaster survival tips, and weather alerts from the National Weather Service. The app also enables users to receive push notifications reminding them to take important steps to prepare their homes and families for disasters.

After the Hurricane – Safety and Preparedness Tips as you Return to Your Home and Begin Cleaning Up

• Don’t walk through flooded areas. It only takes six inches of moving water to knock you off your feet. If you are trapped by moving water, move to the highest possible point and call 911 for help.
• Avoid standing water. It can hide dangerous toxins and chemicals.
• Do not enter a flood-damaged home or building until you’re given the all clear by authorities. If you choose to enter a flood-damaged building, be extremely careful. Water can compromise the structural integrity and its foundation. Make sure the electrical system has been turned off, otherwise contact the power company or a qualified electrician.
• Photograph the property damage in order to assist in filing an insurance claim.
• Take steps to prevent further damage to the affected property (e.g., putting a tarp on a damaged roof), as insurance may not cover additional damage that occurs after the storm.
• Because mold may be a serious health risk, it’s important to remove flood-damaged objects.
• When setting out debris for curbside pickup, follow the instructions of local officials.
• Debris should be separated into the following six categories:       
  • Household garbage such as discarded food, packaging and papers.
  • Construction debris such as building materials, carpeting, furniture and mattresses.
  • Vegetation debris such as tree branches and leaves.
  • Household hazardous waste such as batteries, paint and cleaning supplies.
  • White goods such as refrigerators, washers/dryers, water heaters and air conditioners.
  • Electronics such as televisions, stereo equipment and computers.
  • More information on debris removal is available here.                  

Tips for Mosquito Control

For people living in areas affected by Hurricane Matthew, especially when it comes to flooding, mosquitos may be a problem in the coming days. Prevention is important because mosquitos carry diseases and can spread illness.

The Centers for Disease & Prevention provides critical tips for mosquito prevention:

• Use insect repellant, especially Environmental Protection Agency-registered insect repellants, which are proven safe and effective when used as directed.
• Wear long-sleeved shirts and long pants.
• Control mosquitos inside and outside your home by:
  • Using screens on winds and doors and repairing holes to keep mosquitos outside.
  • Use air conditioning when available. Sleep under a mosquito bed net if air-conditioned or screened rooms are not available, or if sleeping outdoors.
  • Once a week, empty and scrub, turn over, or throw items that hold water, such as tires, buckets, planters, toys, pools, birdbaths, flowerpots or trash containers. Mosquitos lay eggs near water.
  • More information can be found here.

For more information about Hurricane Matthew, including resources deployed, photos and b-roll go to: www.fema.gov/hurricane-matthew.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.