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St. Tammany and Calcasieu Parish Disaster Survivors Can Get Rebuilding Tips at Local Home Improvement Centers

Baton Rouge, La. — Disaster Survivors from Caddo, St. Tammany and Calcasieu parishes who are rebuilding after the March 8 – April 8 severe storms and floods can receive free consultations with hazard mitigation advisors from the Federal Emergency Management Agency.

The mitigation representatives will be available at Lowe’s in Slidell and Lowe’s in Sulphur from Monday, May 2 until Saturday, May 7.

The mitigation advisors will answer questions about protecting homes from future disaster-related damage, as well as offer tips and techniques to build hazard resistant homes. Most of the information and the free publications provided are geared for do-it-yourself work and general contractors.

Recovery topics to be covered include roof repair and rebuilding flooded homes.

The store locations and the hours the advisors will be available are as follows:

Lowe’s Home Improvement
39184 Natchez Drive
Slidell, La.

Advisors will be available Monday 10 a.m. to 6:30 p.m. and

Tuesday through Saturday 9 a.m. to 6:30 p.m.

Lowe’s Home Improvement
305 South Cities Service Highway
Sulphur, La.

Advisors will be available Monday 9 a.m. to 5 p.m.,

Tuesday through Friday 8 a.m. to 5 p.m. and Saturday 8 a.m. to 12 p.m.

Survivors can register online at DisasterAssistance.gov. They may also call 800-621-3362 or (TTY) 800-462-7585. Those who use 711 Relay or Video Relay Services may call 800-621-3362. The toll-free telephone numbers are open from 7 a.m. to 10 p.m. seven days a week. Cuando llame al 1-800 621-3362 (FEMA) marque el 1 y escuche las instrucciones en español.

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We urge everyone to continue to use caution in areas where floodwaters remain. Monitor DOTD’s www.511la.org website for updated road closure information. Look for advisories from your local authorities and emergency managers. You can find the latest information on the state’s response at www.emergency.la.gov. GOHSEP also provides information at www.gohsep.la.gov, Facebook and Twitter. You can receive emergency alerts on most smartphones and tablets by downloading the new Alert FM App. It is free for basic service. You can also download the Louisiana Emergency Preparedness Guide and find other information at www.getagameplan.org.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). If you are deaf, hard of hearing or have a speech disability loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at twitter.com/femaregion6 and the FEMA Blog at blog.fema.gov.

The U.S. Small Business Administration is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at .sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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St. Tammany and Calcasieu Parish Disaster Survivors Can Get Rebuilding Tips at Local Home Improvement Centers

Mitigation Advice Available at Olive Branch Home Depot

RIDGELAND, Miss. – Are you repairing or rebuilding damaged property? Have questions about flood insurance? Want to protect your property from potential loss or damage from future disasters? Federal Emergency Management Agency mitigation specialists are in Olive Branch to answer questions on building stronger.

Advisers are available April 28 to May 3 at the Home Depot at 7740 Craft Goodman Road in Olive Branch. They will be in the store today from noon to 7 p.m. and Friday through Tuesday from 9 a.m. to 7 p.m.

For more information on Mississippi’s flood recovery, go to fema.gov/disaster/4268 or visit the Mississippi Emergency Management Agency site at msema.org.

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Mitigation Advice Available at Olive Branch Home Depot

Help Available After Disaster Recovery Centers Close

RIDGELAND, Miss. – When disaster recovery centers operated by the Mississippi Emergency Management Agency and the Federal Emergency Management Agency close, help for survivors remains available.

Survivors may visit any of the remaining disaster recovery centers where they can speak with specialists who can help with appeals, answer questions, review applications and accept required documents.
- To locate the nearest center, visit fema.gov/drc or call the FEMA helpline at 800-621-3362.
- Survivors who require a reasonable accommodation (ASL interpreting, Braille Large Print, etc.) while visiting a disaster recovery center, should call one of FEMA’s helpline numbers listed below.
Survivors with questions regarding the application process, or who need to register for assistance, may visit DisasterAssistance.gov or call the FEMA helpline (voice, 711 or relay service) at 800-621-3362. (TTY users should call 800-462-7585.) The toll-free lines are open 7 a.m. to 10 p.m. seven days a week. Multilingual operators are available.
FEMA Disaster Survivor Assistance teams are working in disaster-designated counties, talking with survivors face to face to provide information and answer questions about the disaster assistance process.
Survivors with questions about the U. S Small Business Administration disaster loan program can call 800-659-2955, TTY 800-877-8339 or Video Relay Service 800-659-2955.

For more information on Mississippi’s flood recovery, go to fema.gov/disaster/4268 or visit the Mississippi Emergency Management Agency site at msema.org.

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The U.S. Small Business Administration is the federal government’s primary source of money to help business of all sizes, private non-profit organizations, homeowners and renters rebuild and recover after a disaster. SBA low interest disaster loans repair and replace property losses not fully compensated by insurance and do not duplicate benefits of other agencies or organizations.

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Help Available After Disaster Recovery Centers Close

Disaster Survivors in Beauregard Parish, Louisiana Can Get Rebuilding Tips from FEMA at a Local Home Improvement Store

Baton Rouge, La. — Survivors from Beauregard Parish who are rebuilding after the March severe storms and floods can receive a free consultation with hazard mitigation specialists from the Federal Emergency Management Agency (FEMA). The mitigation representatives will be available at Moses True Value in DeRidder, starting on Monday, April 18 and ending on Saturday, April 23.

The mitigation specialists can answer questions about protecting homes from future disaster-related damage as well as offer tips and techniques to build hazard resistant homes. Most of the information and the free publications provided are geared for do-it-yourself work and general contractors.

Recovery topics to be covered include roof repair and rebuilding flooded homes.

The store location is as follows:

Moses True Value
1007 East 1^st St.
DeRidder, La.

The mitigation specialists will be available beginning Monday, April 18 through Friday, April 22 from 8:00 a.m. to 5:00 p.m., and on Saturday, April 23 from 8:00 a.m. to 12:00 p.m.

Survivors can register online at www.disasterassistance.gov. They may also call 800-621-3362 or (TTY) 800-462-7585. Those who use 711 Relay or Video Relay Services may call 800-621-3362. The toll-free telephone numbers are open from 7 a.m. to 10 p.m. seven days a week.

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We urge everyone to continue to use caution in areas where floodwaters remain. Monitor DOTD’s www.511la.org website for updated road closure information. Look for advisories from your local authorities and emergency managers. You can find the latest information on the state’s response at www.emergency.la.gov. GOHSEP also provides information at www.gohsep.la.gov, Facebook and Twitter. You can receive emergency alerts on most smartphones and tablets by downloading the new Alert FM App. It is free for basic service. You can also download the Louisiana Emergency Preparedness Guide and find other information at www.getagameplan.org.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.

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Disaster Survivors in Beauregard Parish, Louisiana Can Get Rebuilding Tips from FEMA at a Local Home Improvement Store

Federal Assistance Tops $1 Million for Arkansas Recovery

NORTH LITTLE ROCK – More than $1 million in aid to date is helping the residents of 11 Arkansas counties recover from the severe storms, Dec. 26 – Jan. 22, 2016.

Aid is still available to residents of Benton, Carroll, Crawford, Faulkner, Jackson, Jefferson, Lee, Little River, Perry, Sebastian and Sevier counties who suffered disaster-related damage. They are encouraged to register for assistance with FEMA before the April 5, 2016 deadline.

According to FEMA and the Arkansas Department of Emergency Management, 171 persons have been approved for disaster assistance as of close of business Feb. 29, 2016.

That assistance includes $922,237 in housing aid to help homeowners and renters:

Rent temporary housing for a limited period of time;
Repair damage from the disaster to a homeowner’s primary residence that is not covered by insurance; and
Help replace homes destroyed in the disaster.

The assistance also includes $77,839 to help pay for:

Disaster-related medical and dental costs;
Disaster-related funeral and burial costs;
Clothing, household items, tools required for work and necessary educational materials;
Clean-up items;
Disaster-damaged vehicles;
Moving and storage expenses related to the disaster; and
Other necessary expenses or serious needs as determined by FEMA.

Also, $431,200 in low-interest disaster loans for homeowners, renters, businesses and private nonprofit organizations has been approved by the U.S. Small Business Administration.

To register for assistance:

Call 1-800-621-3362 (FEMA). If you are deaf, hard-of-hearing or have a speech disability and use a TTY, call 800-462-7585. If you use 711-Relay or Video Relay Services (VRS), call 1-800-621-3362.
Go to www.disasterassistance.gov.

The toll free lines operate from 7 a.m.to 10 p.m. seven days a week. Multilingual operators are available.

Low-interest disaster loans from the U.S. Small Business Administration (SBA) are available to help with residential and business losses not covered by insurance. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. Applying for these loans is also a way to qualify for other avenues of assistance.

For more information on SBA programs, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Persons with speech disability, are deaf or hard-of-hearing may call TTY (800) 877-8339.

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Federal Assistance Tops $1 Million for Arkansas Recovery

Hours at Mobile Disaster Recovery Centers in Sevier, Lee Counties to Change

NORTH LITTLE ROCK – Effective today, hours are changing at two mobile disaster recovery centers serving those whose homes or businesses were affected by the late December – January storms.

Staffed by representatives from the Arkansas Department of Emergency Management, FEMA, the U.S. Small Business Administration and other agencies, the centers are located:

Lee County
Community Center
593 Hwy. 243
Marinanna, AR 72360

Sevier County
County Courthouse
115 N. 3^rd St.
DeQueen, AR 71832

The new hours at the centers are from 8 a.m. to 6 p.m. Monday through Friday; 9 a.m. to 5 p.m. on Saturdays and 10 a.m. to 3:30 p.m. Sunday until the centers close COB on Feb. 28, 2016.

Those seeking disaster assistance should register with FEMA before going to a recovery center. To do so:

Call 1-800-621-3362 (FEMA) or TTY 1-800-462-7585 for individuals who have a speech disability, are deaf or hard-of-hearing. If you use 711-Relay or Video Relay Services (VRS), call 1-800-621-3362.
Go to www.disasterassistance.gov.

The toll free lines operate from 7 a.m. to 10 p.m. local time, seven days a week. Multilingual operators are available.

Each disaster recovery center has assistive technologies for people with disabilities. ASL interpreters are available at the DRCs by calling 1-800-621-3362.

Disaster aid for individuals and families can include money for rental assistance, essential home repairs, personal property loss and other serious disaster-related needs not covered by insurance.

Low-interest disaster loans from the U.S. Small Business Administration (SBA) are available to help with residential and business losses not covered by insurance. The SBA is the federal government’s primary source of money for the rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. Applying for these loans is also a way to qualify for other avenues of assistance.

Federal disaster assistance is available to eligible residents of Benton, Carroll, Crawford, Faulkner, Jackson, Jefferson, Lee, Little River, Perry, Sebastian and Sevier counties. Residents of those counties may visit any DRC.

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Hours at Mobile Disaster Recovery Centers in Sevier, Lee Counties to Change

Understanding the Letter You Receive from FEMA

JEFFERSON CITY, Mo. – As you read through the paperwork related to disaster recovery, the last thing you may want to hear is that you will receive another letter. However, if you registered with FEMA for assistance, you will receive a determination letter from the agency’s Individuals and Households Program.

As you review this letter, it may bring you news explaining what types of disaster assistance you will receive. It may, instead, tell you that you are ineligible for assistance or that FEMA needs more information.

Sometimes, this can be easily corrected. The difference between a “no” and a “yes” may be as simple as signing documents, furnishing insurance settlement information or fixing an error on your application.

If you have any questions about your letter or what steps you need to take, you can call the FEMA helpline at 800-621-3362 (800-621-FEMA) or TTY 800-462-7585. If you use 711 Relay or Video Relay Services, call 800-621-3362; the toll-free lines are open 7 a.m. to 10 p.m. seven days a week, until further notice.

You also can visit a DRC where FEMA specialists can help with appeals, answer questions, review applications and accept required documents. A list of open DRCs is available online at: fema.gov/drc.

You can appeal the decision in writing within 60 days from the date shown on the determination letter. Signed and dated appeals should be mailed to:

FEMA-Appeals Officer

National Processing Service Center

P.O. Box 10055

Hyattsville, MD 20782-8055

Appeals may be faxed to 1-800-827-8112.

If you are not eligible for FEMA assistance, you may be eligible for other programs such as an SBA low-interest disaster loan or help from volunteer agencies.

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For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA web pages dedicated to this disaster at www.fema.gov/disaster/4250.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

Understanding the Letter You Receive from FEMA

Residents Urged to Register for Disaster Assistance, Report Damage

LITTLE ROCK – Arkansans in Benton, Carroll, Crawford, Faulkner, Jackson, Jefferson, Lee, Little River, Perry, Sebastian, and Sevier counties who sustained uninsured or underinsured damage by the late winter storms, winds, and flooding can now apply for assistance from the state of Arkansas and the Federal Emergency Management Agency (FEMA).

Both state and federal recovery officials are encouraging any resident of Arkansas who sustained damage as a result of these storms to register with FEMA to report their loss from the winter storm. Other counties may become eligible for disaster assistance if warranted by these damage reports.

Individuals and business owners can register online at www.disasterassistance.gov. Applicants may also call 1-800-621-3362 or (TTY) 1-800-462-7585. If you use 711-Relay or Video Relay Services call 1-800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. seven days a week until further notice.

FEMA Individual Assistance specialists in Arkansas are working side-by-side with their state counterparts to assist residents’ recovery efforts. Arkansans are urged to be practical, proactive and realistic during their recovery from the recent storms and tornadoes.

Arkansas and FEMA officials offer these tips and strategies for individuals facing new post-disaster realities:

Don’t wait. Applicants should contact their insurance agents as soon as possible;
Federal disaster assistance covers basic needs only. It normally will not compensate individuals for their entire loss;
A low-cost disaster loan from the U.S. Small Business Administration (SBA) is a major source of long-term recovery funding for both individuals with home damage and small businesses. For FEMA applicants, disaster loan applications from the SBA must be completed and returned. No one will be forced to accept a loan he or she does not want, but the information on the application is needed to determine eligibility for all federal assistance.

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Residents Urged to Register for Disaster Assistance, Report Damage

FEMA Representatives Visit Missouri Neighborhoods

JEFFERSON CITY, Mo. – Residents of 33 Missouri counties who have been affected by the recent severe storms and flooding may soon see Federal Emergency Management Agency (FEMA) Disaster Survivor Assistance (DSA) teams and home inspectors in their neighborhoods.

Those counties are: Barry, Barton, Camden, Cape Girardeau, Cole, Crawford, Franklin, Gasconade, Greene, Hickory, Jasper, Jefferson, Laclede, Lawrence, Lincoln, Maries, McDonald, Morgan, Newton, Osage, Phelps, Polk, Pulaski, Scott, St. Charles, St. Francois, St. Louis, Ste. Genevieve, Stone, Taney, Texas, Webster, and Wright counties.

The DSA teams offer survivors registration assistance, up-to-date information on their application status, on-the-spot needs assessments and referrals to help fill any outstanding needs. Following an individual assistance disaster declaration, FEMA provides this mobile resource to help connect homeowners, business owners and faith-based and community organizations with the necessary resources to start the recovery process.

Home inspectors will also be in the field verifying damages for those who have applied for federal assistance. Inspectors will contact homeowners and renters to schedule a time to meet to verify flood damages that occurred December 23, 2015 through January 9, 2016.

Inspectors are contractors who will display official photo identification. If the photo identification is not displayed, it is important to ask to see it. This helps prevent fraudulent activities.

Individuals or business owners that apply for a disaster loan with the U.S. Small Business Administration (SBA) may also be contacted by a loss verifier who will inspect the damaged property.

Residents who were affected can apply for assistance online at www.DisasterAssistance.gov or call 800-621-3362 or (TTY) 800-462-7585, from 7 a.m. to 10 p.m. seven days a week. Those who use 711-Relay or Video Relay Services can call 800-621-3362. The application deadline is March 21.

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FEMA Representatives Visit Missouri Neighborhoods

Help Us Help You: Stay in Touch With FEMA

SACRAMENTO, Calif. – The California Governor’s Office of Emergency Services (Cal OES) and the Federal Emergency Management Agency (FEMA) continue working together to help survivors of the Butte and Valley wildfires. More and more survivors continue to find temporary housing accommodation; as they do, they should continue to stay in touch with FEMA.

FEMA’s Individual and Households Program – which includes rental assistance and Manufactured Housing Units – is intended as a temporary solution to help bridge the gap for survivors until they can find a permanent housing solution.

Wildfire survivors and their families eligible for and living in temporary housing as of Dec. 28, 2015:

838 households are receiving rental assistance.
31 households have received Manufactured Housing Units.

Additionally, 521 households have been able to remain in their homes thanks to financial assistance that pays for home repairs or to replace necessary household items so they can remain safely at home.

There are 37 households using the Transitional Sheltering Assistance program, which offers temporary sheltering at hotels and motels for eligible applicants until they secure alternative housing accommodations.

As a reminder, survivors who registered for housing and other federal assistance should keep in touch with FEMA and keep their contact information current, especially if they have changed their phone number, email address or mailing address.

FEMA may need to contact survivors for a number of reasons and without current contact information, the agency will not be able to reach them. After several attempts, cases are put on hold until the survivor contacts the agency.

Applicants can track their case status and should notify FEMA if they receive insurance settlements or discover additional damage.

How to stay in touch with FEMA:

Go to www.DisasterAssistance.gov.
Dial the FEMA Helpline at 800-621-3362 or (TTY) 800-462-7585.
For those who use 711 Relay or Video Relay services, call 800-621-3362.
These toll-free numbers are operated from 6 a.m. to midnight daily.
Multilingual phone operators are available on the FEMA Helpline. Choose Option 2 for Spanish and Option 3 for other languages.

In addition to temporary housing programs, these services remain available to survivors:

Crisis Counseling services provided through the Calaveras and Lake County Mental Health Departments. Crisis Counseling is designed to help both children and adults cope with the emotional stress associated with a disaster.
- Call the Calaveras County Mental Health Crisis Hotline: 800-499-3030 (the main office number is 209-754-6525).
- Reach the Lake County Mental Health Crisis Hotline by calling 800-900-2075.
Disaster Legal Services (DLS) are provided to survivors free-of-charge through the Young Lawyers Division of the American Bar Association. Legal advice is limited to cases that will not produce a fee. Services include assistance with insurance claims, advice on landlord/tenant disputes, home repair contracts and contractors, mortgage-foreclosure issues, assisting in consumer protection matters, guidance on replacement of wills and other important legal documents. Disaster Legal Services can be reached at 800-657-0479 between 9 a.m. and 9 p.m., Monday through Friday. For TTY, dial 711.

For more information on California’s wildfire recovery, visit: Cal OES and http://www.fema.gov/disaster/4240. Follow us on Twitter @femaregion9 and @Cal_OES and on Facebook at https://www.facebook.com/FEMA and https://www.facebook.com/CaliforniaOES.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been disability or hearing loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362.

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Help Us Help You: Stay in Touch With FEMA

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