Disaster Recovery Centers to trim hours as deadline to register nears

CHARLESTON, W.Va. – Effective Saturday, Aug. 13, the Disaster Recovery Centers (DRCs) in West Virginia will begin operating under new hours. The deadline to register is Wednesday, Aug. 24, just 11 days away.

The new operating hours are 10 a.m. to 2 p.m. Saturdays and 9 a.m. to 5 p.m. Monday through Friday. All DRCs are closed on Sundays. To find the DRC nearest to you, go online to www.fema.gov/drc.

If you have questions outside DRC business hours, you can call the Federal Emergency Management Agency’s (FEMA) Helpline at 800-621-3362 (voice, 711 or video relay service), or 800-462-7585 for TTY users. You can use the Helpline to:

  • Register with FEMA. Remember, the deadline to register is Aug. 24.

  • Ask questions about a FEMA determination letter.

  • Ask about the status of your registration.You will need your nine-digit FEMA registration number and zip code.

  • Update your personal information (e.g., change of address or phone number, bank or insurance information) to avoid processing delays.

  • Receive information about FEMA property inspections.

  • Ask about other federal assistance.

Additional information on West Virginia’s disaster recovery can be found by visiting: www.DisasterAssistance.gov; the flood pages at www.WVflood.com; fema.gov/disaster/4273; twitter.com/femaregion3; twitter.com/FEMA; and fema.gov/blog.

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Disaster Recovery Centers to trim hours as deadline to register nears

FEMA helpline available for Missouri flood survivors

JEFFERSON CITY, Mo. – The deadline for Missourians to register for disaster assistance may have passed, but help is still available from the Federal Emergency Management Agency. Survivors can still contact FEMA to get answers to questions or to get referrals for help with any unmet need.

The FEMA helpline is available seven days a week as a resource for Missourians who sustained losses from the late December and January floods. To talk to a knowledgeable FEMA recovery specialist, call 1-800-621-3362 or TTY 1-800-462-7585. Those who use 711-Relay or Video Relay Services can call 1-800-621-3362. Assistance is available by phone from 7 a.m. to 10 p.m.

Survivors can use the helpline to:

  • Ask questions about FEMA decision letters.

  • Learn how to appeal FEMA decision letters. Any applicant may appeal.

  • Inquire about the status of a registration.

  • Provide change of address, telephone and bank account numbers and insurance information to avoid delays in processing disaster assistance.

  • Receive information about FEMA home inspections.

  • Receive answers to questions about federal disaster assistance.

Applicants should have their nine-digit FEMA registration number if they have questions about their application.

If they prefer, survivors can also go online to www.DisasterAssistance.gov and click “Check Your Status” to get an update on their application for state and federal assistance.

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For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA web pages dedicated to this disaster at www.fema.gov/disaster/4250.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

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FEMA helpline available for Missouri flood survivors

Holiday Hours for Disaster Recovery Centers

COLUMBIA, S.C. – Disaster recovery centers in South Carolina will operate on different schedules around the New Year’s holiday.

All recovery centers will be open from 9 a.m. to 4:30 p.m. on New Year’s Eve and be closed on New Year’s Day. Most of the centers will reopen Jan. 2 and operate from 10 a.m. to 3 p.m. Visit asd.fema.gov/inter/locator/home.htm or call 800-621-3362 to find the closest center.

The deadline for registering for FEMA assistance is Jan. 3, 2016. Because the deadline falls on a Sunday, FEMA will accept registrations through the following business day, Monday, Jan. 4. Survivors also have until Jan. 4 to return SBA disaster loan applications.

Many services available at disaster recovery centers are available by calling the FEMA helpline. Applicants can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice and will be closed New Year’s Day.

 

Survivors can use the helpline to:

  • Register for federal assistance. Households should register only once.
  • Ask questions about FEMA decision letters.
  • Learn how to appeal FEMA decision letters. All applicants may appeal.
  • Inquire about the status of a registration.
  • Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
  • Receive information about FEMA home inspections.
  • Get questions answered about federal disaster assistance and the application process.

Applicants should have their nine-digit FEMA registration number and ZIP code if they want to discuss their application.

 

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Holiday Hours for Disaster Recovery Centers

Help Remains Available After Disaster Recovery Center Closes in Bamberg

COLUMBIA, S.C. – One disaster recovery center will close Tuesday, Dec. 22 at 6 p.m.:

  • Department of Social Services building, 374 Log Branch Road in Bamberg

Applicants in Bamberg may still visit other recovery centers to ask disaster assistance questions. They can locate their closest center by visiting asd.fema.gov/inter/locator/home.htm.

Representatives from the South Carolina Emergency Management Division, Federal Emergency Management Agency, U.S. Small Business Administration and other agencies are at centers to answer questions about disaster assistance and low-interest loans.

Many services available at disaster recovery centers are also available by calling the FEMA helpline. Applicants can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice. The helplines will be closed on Christmas and New Year’s Day.

Survivors can use the helpline to:

  • Register for federal assistance. Households should register only once.
  • Ask questions about FEMA decision letters.
  • Learn how to appeal FEMA decision letters. All applicants may appeal.
  • Inquire about the status of a registration.
  • Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
  • Receive information about FEMA home inspections.
  • Get questions answered about federal disaster assistance and the application process.

Applicants should have their nine-digit FEMA registration number and zip code if they want to discuss their application.

For the latest information on South Carolina flood recovery operations, visit scemd.org and fema.gov/disaster/4241.

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Help Remains Available After Disaster Recovery Center Closes in Bamberg

Help Remains Available After Disaster Recovery Center Closes in St. Matthews

COLUMBIA, S.C. – One disaster recovery center will close Wednesday, Dec. 16 at 6 p.m.:

  • John Ford Community Center at 304 Agnes St. in St. Matthews

Applicants in St. Matthews may still visit other recovery centers to ask disaster assistance questions. They can locate their closest center by visiting asd.fema.gov/inter/locator/home.htm.

Representatives from the South Carolina Emergency Management Division, Federal Emergency Management Agency, U.S. Small Business Administration and other agencies are at centers to answer questions about disaster assistance and low-interest loans.

Many services available at disaster recovery centers are also available by calling the FEMA helpline. Applicants can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

Survivors can use the helpline to:

  • Register for federal assistance. Households should register only once.

  • Ask questions about FEMA decision letters.

  • Learn how to appeal FEMA decision letters. All applicants may appeal.

  • Inquire about the status of a registration.

  • Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.

  • Receive information about FEMA home inspections.

  • Get questions answered about federal disaster assistance and the application process.

Applicants should have their nine-digit FEMA registration number and zip code if they want to discuss their application.

For the latest information on South Carolina flood recovery operations, visit scemd.org and fema.gov/disaster/4241.

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Help Remains Available After Disaster Recovery Center Closes in St. Matthews