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FEMA offers free rebuilding advice at Springfield and Branson hardware stores

JEFFERSON CITY, Mo. – The Federal Emergency Management Agency (FEMA) and several local home improvement store are teaming up to provide Springfield and Branson residents with free information, tips and literature to prevent and lessen damage from disasters.

FEMA mitigation specialists will be available between Thursday, March 3 and Tuesday, March 8 to answer questions and offer home improvement tips on making homes stronger and safer. Most of the information is geared toward do-it-yourself work and general contractors.

Locations:

Home Depot at 1000 Branson Hills Parkway, Branson, MO 65616 (Taney County)
Lowe’s at 1850 E. Primrose St., Springfield, MO 65804 (Greene County)

Times:

Thursday to Saturday 7 a.m. to 7 p.m.
Sunday 8 a.m. to 6:30 p.m.
Monday 7 a.m. to 7 p.m.
Tuesday 7 a.m. to 4:30 p.m.

Mitigation teams will have free reference booklets on protecting your home from flood damage. More information about strengthening property can be found at www.fema.gov/what-mitigation.

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For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA webpages dedicated to this disaster at www.fema.gov/disaster/4250.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

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FEMA offers free rebuilding advice at Springfield and Branson hardware stores

Fact Sheet: Center Opens in Pulaski County to Help Missouri Flood Survivors

A temporary FEMA Disaster Recovery Center is opening Saturday in St. Robert for five days. The center offers in-person support to individuals and businesses who suffered losses in the December-January floods.

It is located at:

St. Robert Community Center

114 J. H. Williamson Dr.

St. Robert, MO 65584

The center opens Saturday, Feb. 13 at noon. Then it will be open Sunday through Wednesday, Feb. 17, from 9 a.m. to 7 p.m.

Recovery specialists from the Federal Emergency Management Agency (FEMA), U.S. Small Business Administration (SBA) and other agencies will be at the center to discuss aid and assist anyone who needs help with an application.

Locations of six other recovery centers may be found online at fema.gov/drc.

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For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA web pages dedicated to this disaster at www.fema.gov/disaster/4250.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Fact Sheet: Center Opens in Pulaski County to Help Missouri Flood Survivors

FEMA Offers Free Rebuilding Tips at Local Home Improvement Stores

JEFFERSON CITY, Mo. – As Missourians rebuild and repair after the recent severe storms and floods, the Federal Emergency Management Agency (FEMA) and local home improvement stores have teamed up to provide free information, tips and literature on making homes stronger and safer.

FEMA mitigation specialists are now available at stores in St. Louis and St. Charles counties to answer questions and offer home improvement tips to prevent and lessen damage from future disasters. Most of the information is geared toward do-it-yourself work and general contractors.

Advisers will be available February 4-9 at the following locations . . .

Home Depot at 1920 Wentzville Parkway, Wentzville, MO 63385
Menards at 151 Spencer Road, St. Peters, MO 63376
Lowe’s at 14810 Manchester Road, Ballwin, MO 63011

During these times . . .

Thursday to Saturday 7 a.m. to 7 p.m.
Sunday 8 a.m. to 6:30 p.m.
Monday 7 a.m. to 7 p.m.
Tuesday 7 a.m. to 4:30 p.m.

Mitigation teams will also have free reference booklets on protecting your home from flood damage. More information about strengthening property can be found at www.fema.gov/what-mitigation.

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FEMA Offers Free Rebuilding Tips at Local Home Improvement Stores

Be Sure to Read Any Correspondence from FEMA Carefully

OXFORD, Miss. – If you applied for disaster assistance after the severe storms which affected Mississippi in December, you may have received a letter or other correspondence from the Federal Emergency Management Agency.

The most common reason applicants are considered ineligible is the lack of an insurance document. An applicant may only need to provide FEMA with a copy of an insurance determination letter to complete the application and continue the assistance process. Other reasons for a determination of ineligibility include:

The applicant did not sign the required documents;
The applicant did not prove occupancy or ownership;
The damage is to a secondary home or a rental property, not a primary residence;
Someone else in the household has also applied for and received help;
A FEMA housing inspector cannot reach the applicant by phone;
The applicant did not maintain the required flood insurance coverage for the damaged property.

Disaster survivors who receive a determination of ineligibility can call the FEMA helpline at 800-621-3362 or TTY 800-462-7585 for those who are deaf, hard of hearing or speech impaired to find out how to appeal this decision, submit any required documents or make changes to contact information.

Applicants may also visit a disaster recovery center where specialists from FEMA can help with appeals, answer questions, review applications and accept required documents. To find a list of open disaster recovery centers in your area, visit: fema.gov/drc or call the FEMA helpline.

Furthermore, survivors have the right to appeal a determination of ineligibility in writing within 60 days from the date shown on the letter. An explanation of the appeals process is available to all applicants and can be found online at fema.gov/help-after-disaster.

Those who may not be eligible for FEMA assistance may be eligible for other programs such as an SBA low-interest disaster loan. Help may also be available from volunteer agencies.

FEMA and its state and federal partners are committed to helping Mississippi recover from December’s severe storms. Don’t let a simple paperwork issue prevent you from receiving assistance for which you may be eligible.

For the latest information on Mississippi disaster recovery operations, visit msema.org and fema.gov/disaster/4248.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

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Be Sure to Read Any Correspondence from FEMA Carefully

Texas Storm Survivors Should ‘Stay in Touch’ with FEMA

AUSTIN, Texas – Texas homeowners and renters who have registered for disaster assistance with the Federal Emergency Management Agency (FEMA) are encouraged by recovery officials to “stay in touch,” even after the Jan. 25 application deadline.

Applicants changing their addresses or phone numbers should update that information with FEMA. Missing or erroneous information could result in delays getting a home inspection or in receiving assistance.

FEMA has provided two ways for homeowners and renters to update their information:

Log on to the FEMA website at DisasterAssistance.gov to upload documents, and
Call the toll-free FEMA Helpline (voice, 711 or relay service) at 800-621-3362. TTY users should call 800-462-7585. Lines are open 7 a.m. to 10 p.m. seven days a week. Multilingual operators are available.

When updating status information, callers should refer to the nine-digit number issued at registration. This number is on all correspondence applicants receive from FEMA and is a key identifier in tracking assistance requests.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4245, Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.

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Texas Storm Survivors Should ‘Stay in Touch’ with FEMA

Mississippi Disaster Recovery Centers Change Hours, Days

OXFORD, Miss. – The disaster recovery centers open in Benton, Coahoma, Marshall, Quitman and Tippah counties are changing their hours of operation, effective Monday, Jan. 18.

The centers will now be open from 9 a.m. to 6 p.m., Monday through Friday, and from 10 a.m. to 3 p.m. on Saturday until further notice. The centers will be closed on Sundays.

Anyone who needs reasonable accommodations when visiting the centers may request them by calling the FEMA helpline at 800-621-3362. People who are deaf, hard of hearing, or speech-impaired and use a TTY should call 800-462-7585.

The five centers are in the following locations:

Benton County

Ashland Fire Department

60 Third St.

Ashland, MS 38603

Coahoma County

Clarksdale Civic Auditorium

506 East 2^nd St.

Clarksdale, MS 38614

Marshall County

Spring Hollow Plaza
198 N. Memphis St.
Holly Springs, MS 38635

Tippah County

Former Magnolia Woman’s Center

41 B Mitchell St.

Walnut, MS 38683

Quitman County

Marks Fire Department

108 W. Main St.

Marks, MS 38646

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Mississippi Disaster Recovery Centers Change Hours, Days

What Texans Should Expect after FEMA Registration

AUSTIN, Texas—After disaster survivors have registered for federal disaster assistance, FEMA will ask them to provide information on disaster damage, proof of identity and residence, insurance and other documentation, to determine eligibility.

As a first step, a FEMA contract inspector will contact applicants to make an appointment to view disaster damage. It is important to provide good contact information at the time of registration and keep the appointment to keep the application moving forward.

Applicants unable to be present for the inspection can designate someone in the household over 18 years of age who was living in the household prior to the disaster. If an inspection cannot be made, FEMA cannot continue to process the application. Applicants should contact FEMA if they have not heard from an inspector within one week of registering.

The inspector is thoroughly trained and uses specialized software to verify disaster damage quickly. The inspection may only last 10 or 20 minutes. The inspector does not make decisions on eligibility; FEMA will notify applicants in writing of its decision.

Homeowners may use FEMA housing assistance grants to repair or replace:

Key systems such as plumbing, electrical and heating;
Structural components such as roofs, outside walls and foundations;
Windows, doors, floors, walls, ceiling, cabinetry
Septic and well systems
Mobile home resetting and anchoring, and reconnecting utilities

Renters and homeowners may qualify for grants for other disaster-related necessary expenses and serious needs, such as clothing, child care, room furnishings and appliances, medical and dental costs, specialized tools, heating fuels, vehicles and moving and storage expenses.

Both homeowners and renters should be able to provide identification and proof of occupancy, such as a lease, rent receipt or utility bill. Additionally, homeowners will be asked to provide proof of ownership, such as a property deed or title, mortgage payment book, property insurance policy or tax receipts.

Important documents destroyed in the disaster may be duplicated with help from outside sources, such as a county clerk’s office, insurance agency, or utility company.

Although there are other legitimate inspectors in the field, beware of people posing as FEMA inspectors or “FEMA approved” repair contractors. FEMA makes no such endorsements. In a disaster, scammers abound; be cautious with strangers, especially those from outside the area.

Legitimate FEMA inspectors will have the applicant’s nine-digit case number assigned at registration. Inspections are free; inspectors are not authorized to ask for personal financial information other than to verify information provided at registration.

To apply for federal disaster assistance, call FEMA at 800-621-3362 or go online to www.DisasterAssistance.gov. Toll-free lines are open from 7 a.m. to 10 p.m. daily. Multilingual operators are available. Disaster assistance applicants who have a speech disability or hearing loss and use TTY should call 800-462-7585 directly; for those who use 711 or Video Relay Service, call 800-621-3362.

Texans in the following counties may register for disaster assistance for damage or losses sustained during the period Oct. 22 to Oct. 31: Bastrop, Brazoria, Caldwell, Comal, Galveston, Guadalupe, Hardin, Harris, Hays, Hidalgo, Liberty, Navarro, Travis, Willacy and Wilson.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4245, Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.

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Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

What Texans Should Expect after FEMA Registration

Disaster Relief Trials Sweep Portland

This Saturday bicycle enthusiasts will test their resourcefulness at the Disaster Relief Trials (DRTs) in Oregon. The event is a competitive cargo bike disaster drill that encourages community preparedness.

Cargo bikes can haul loads weighing 200 pounds or more of food, water and medical supplies. In addition to hauling supplies, cargo bikes provide a transportation option that is more nimble than cars, especially in the aftermath of an earthquake when transportation and fuel infrastructure will be severely damaged.

The DRTs will be hosted by the University of Portland, with checkpoints spread out in a “hub and spoke” style, in which supply routes circle back to the university campus. At each checkpoint, riders will complete challenges such as overcoming a 3-foot barrier and riding over rough terrain to gather critical supplies.

Riders compete at several difficulty levels ranging from “Family,” which includes carrying kids and limited additional cargo for approximately 15 miles, to “Responder,” which includes carrying at least 50 pounds and traveling about 30 miles.

In addition to the Portland event, an event will take place in Eugene, Ore., on the same day. Previous DRTs have taken place in Seattle, San Francisco and Vancouver, British Columbia.

The Portland DRTs, to be held from noon to 4:30 p.m., will run simultaneously with an Earthquake Information Fair hosted by the Cascadia Region Earthquake Workgroup. Find out more about the DRTs online at www.disasterrelieftrials.com. The event is for cargo bikers and registration is closed, the Earthquake Info Fair is open to the public.

Riders make rows of cargo bikes as they prepare for the Eugene Disaster Relief Trials to begin.

Eugene, Ore., Riders at the 2014 DRT line up their cargo bikes before the race begins. The DRT bring communities together to practice the use of cargo bikes in an emergency situation where roads might not be available.

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Disaster Relief Trials Sweep Portland

Kentucky Storm and Flood Survivors Urged to Beware of Frauds and Scams

FRANKFORT, Ky – Kentuckians recovering and rebuilding from recent storms and flooding are urged to watch for and report any suspicious activity or potential fraud.

Even as government agencies and charitable groups continue to provide disaster assistance, scam artists and other criminals may attempt to prey on vulnerable survivors, including the disabled and elderly. The most common post-disaster fraud practices include phony housing inspectors, fraudulent building contractors or repair service providers, taking money before work is performed, shoddy work, identity theft, bank account or credit card phishing, price gouging, bogus pleas for disaster donations, and fake offers of state or federal aid.

Scam attempts can be made over the phone, by mail, email, or in person. Con artists are creative and resourceful, so survivors are encouraged to remain alert, ask questions and require identification when someone claims to be an official or represent a government agency.

Survivors should also keep in mind that state and federal workers never ask for or accept money, and always carry identification badges with a photograph. No fee required to apply for or to get disaster assistance from FEMA, the U.S. Small Business Administration (SBA) or the Commonwealth. Additionally, no state or federal government disaster assistance agency will call to ask for your financial account information; unless you place a call to the agency yourself, you should not provide personal information over the phone.

Those who suspect fraud can call the FEMA Disaster Fraud Hotline at 866-720-5721 (toll free). For more information, contact the Commonwealth of Kentucky Attorney General’s Office of Consumer Protection at 1-888-432-9257.

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For more information on Kentucky’s disaster recovery, visit www.fema.gov or http://kyem.ky.gov.

On Facebook, go to http://www.facebook.com/KYEmergencyManagement. To receive Twitter updates: http://twitter.com/kyempio or www.twitter.com/femaregion4.

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Kentucky Storm and Flood Survivors Urged to Beware of Frauds and Scams

Texans Who Filed Insurance Claims for May-June Storm Damage Should Register With FEMA

AUSTIN, Texas – If you are among the thousands of Texans who filed insurance claims for damage related to the May 4 to June 22 storms, you may be eligible for additional state-federal assistance. The key is to register with FEMA before the Aug. 27 deadline. Filing a claim under FEMA’s National Flood Insurance Program is different than registering for a FEMA disaster assistance grant.

FEMA may be able to help you with uninsured or underinsured losses or if your insurance settlement is delayed. Be sure to document your situation and gather insurance company documents that can be included when you talk with FEMA after registering.

Have you received the maximum settlement from your insurance and still have unmet disaster-related needs? You may be eligible for a grant.

For example, if you have exhausted the maximum settlement from your insurance for Additional Living Expenses (ALE for loss of use) and still need help from FEMA with temporary housing, you should document your need and assemble paperwork that shows use of ALE from insurance.

While FEMA cannot duplicate benefits covered by your insurance or other sources, you may also be eligible for emergency home repairs, disaster-related medical, dental and funeral costs and other disaster-related expenses.

Has a decision on your insurance settlement been delayed longer than 30 days from the time you filed your claim? Be sure to let FEMA know and have ready any documents from your insurance company to show that you filed a claim. If the claim was filed over the telephone, include the claim number, date applied, and an estimate of how long it will take for you to receive your settlement. Any help from FEMA would be considered an advance and would have to be repaid to FEMA when your insurance settlement is received.

You can apply for FEMA assistance online at www.DisasterAssistance.gov or by calling 800-621-3362 toll free from 7 a.m. to 10 p.m. (local time) daily until further notice. Multilingual operators are available.

Disaster assistance applicants who have a speech disability or hearing loss and use TTY should call 800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 800-621-3362.

Applying for an SBA low-interest disaster loan is part of federal disaster assistance. Many people who apply to FEMA are automatically referred for a low-interest disaster assistance loan. Survivors should complete SBA loan applications so they can be considered for all available disaster assistance.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4223, Twitter at www.twitter.com/femaregion6, and the Texas Division of Emergency Management website, www.txdps.state.tx.us/dem.

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FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.

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Texans Who Filed Insurance Claims for May-June Storm Damage Should Register With FEMA

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