Last Day to Request a Review of Hurricane Sandy Flood Insurance Claims is Three Weeks Away

Three weeks remain for National Flood Insurance Program (NFIP) insurance policyholders to submit their Hurricane Sandy Claims for review by the Federal Emergency Management Agency. The last day to submit claims is Thursday, Oct. 15, 2015.

The U.S. Department of Housing and Urban Development recently announced that any additional flood insurance proceeds up to $20,000 will not be treated as duplicative, and will not be recouped by HUD or its grantees. To date, approximately three out of four NFIP claimants have received less than $20,000 in additional compensation from FEMA, and will not face any possible repayment of HUD-funded grants.

Policyholders can call the NFIP’s Hurricane Sandy claims center at 866-337-4262 from 8 a.m. to 8 p.m. Eastern Daylight Time (EDT), Monday through Friday, to request a review.  It is important to have your policy number and insurance company name ready when you call. As of Sept. 16, more than 14,000 policyholders have requested reviews of their Sandy flood insurance claims.

Policyholders also can go online to www.fema.gov/hurricane-sandy-nfip-claims to download a form requesting a review. The downloaded form can be filled out and emailed to FEMA-sandyclaimsreview@fema.dhs.gov or faxed to 202-646-7970 to begin the review process. For individuals who are deaf, hard of hearing, or have a speech disability and use 711 or VRS, please call 866-337-4262.  For individuals using a TTY, please call 800-462-7585 to begin the review process.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema.

Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Original source: 

Last Day to Request a Review of Hurricane Sandy Flood Insurance Claims is Three Weeks Away

Disaster Recovery Center Hours Will Change

SAIPAN, CNMI – The Disaster Recovery Center (DRC) in Susupe will be closed on Sundays, beginning this Sunday, September 6, 2015.

The DRC will remain open Monday through Friday from 8 a.m. to 5 p.m. and Saturdays from 8 a.m. to noon, closed Sundays. The toll-free Helpline, 1-800-621-3362, will remain available 24 hours, seven days a week.  Reminder, the Disaster Recovery Center will be open on Labor Day from 10 a.m. to 2 p.m.

The DRC provides face-to-face assistance to survivors whose homes or businesses were affected by Typhoon Soudelor, during the period of August 1st through August 3rd.

Representatives from the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA) are at the DRC to explain disaster assistance programs and help survivors apply for aid. FEMA Hazard Mitigation specialists are also on hand at the DRC to provide information and answer questions about cost-effective rebuilding and repair techniques to reduce property damage in future disasters as well as provide survivors information on the National Flood Insurance Program.

The DRC is located at the Pedro P Tenorio Multi-purpose Center in Susupe.

Individuals and families who suffered losses as a result of Typhoon Soudelor have until October 5, 2015 to register for disaster assistance and can do so online at www.DisasterAssistance.gov or by calling 1-800-621- 3362 (FEMA).  Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362.  Multilingual operators are available.                                                                                                               

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Link – 

Disaster Recovery Center Hours Will Change

Drop Off Location for Household Hazardous Waste and Large Appliances from Typhoon Soudelor Cleanup

Drop Off Location for Household Hazardous Waste and Large

Appliances from Typhoon Soudelor Cleanup

Beginning September 11, 2015, on Fridays and Saturdays at old Kobler Air Field

SAIPAN, CNMI – A new drop-off location for household hazardous waste, large appliances (white goods) and electronics, run by the U.S. Environmental Protection Agency in cooperation with CNMI Bureau of Environmental and Coastal Quality, will begin on Friday, September 11.  Residents can bring their household hazardous waste, white goods and electronics damaged as a result of Typhoon Soudelor to the old Kobler Air Field (near As Gono green waste drop off station) on Fridays and Saturdays in September, from 9:00 AM to 5:00 PM.  EPA will also continue to collect household hazardous waste at the Lower Base Transfer Station, Monday to Saturday, 7:30 AM to 4:00 PM.  Once the EPA collection operations are complete, normal disposal activities will resume and residents will be responsible for the disposal of these white goods and electronics. 

FEMA and CNMI have called on the EPA to implement a program to collect and properly manage household hazardous chemicals and materials.  This program is intended to collect materials damaged as a result of Typhoon Soudelor.  Household hazardous waste includes cleaners, pesticides, lawn and garden products, workshop and paint supplies, automotive supplies, batteries, solvents, thermometers, fluorescent lights, and flammable products such as oil, gas and propane.  Another way to identify household hazardous waste is from labels that say things like: Caution, Warning, Danger, Poison, Toxic, Flammable, or Corrosive. Improper disposal of these materials increases the risk of contaminating air, water and soil.  For example, materials placed in drains flow directly to septic tanks or sewage treatment plants or directly into the ocean, polluting the ocean and potentially harming sensitive coral reefs.

The collection area will also be accepting white goods and electronic wastes.  White goods include refrigerators, freezers, air conditioners, stoves, ovens, microwave ovens, water heaters, washers and dryers. Televisions, computers and other electronics can also be dropped off. Residents may call CNMI BECQ at 670-664-8500 with drop-off questions.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Continued:  

Drop Off Location for Household Hazardous Waste and Large Appliances from Typhoon Soudelor Cleanup

DRC Hours for Labor Day, Monday, September 7

SAIPAN, CNMI – The Disaster Recovery Center (DRC) in Susupe will have shortened hours on Labor Day, Monday, September 7th.

The DRC will be open from 10 a.m. to 2 p.m. on Monday September 7th. The toll-free Helpline, 1-800-621-3362, is still available 24 hours, seven days a week.The Disaster Recovery Center will resume normal operation hours on Tuesday, September 8, 2015.Normal hours of operation are Monday-Saturdays 8 a.m. to 5 p.m.; Sundays 10 a.m.-4 p.m.

The DRC provides face-to-face assistance to survivors whose homes or businesses were affected by Typhoon Soudelor, during the period of August 1st through August 3rd.

Representatives from the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA) are at the DRC to explain disaster assistance programs and help survivors apply for aid. FEMA Hazard Mitigation specialists are also on hand at the DRC to provide information and answer questions about cost-effective rebuilding and repair techniques to reduce property damage in future disasters and information on the National Flood Insurance Program (NFIP).

The center is located at the Pedro P Tenorio Multi-purpose Center in Susupe.

Individuals and families, who suffered losses as a result of the late spring storms, have until Aug. 25, 2015 to register for disaster assistance and can do so online at www.DisasterAssistance.gov or by calling 1-800-621- 3362 (FEMA).  Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362.  Multilingual operators are available.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

 

Link – 

DRC Hours for Labor Day, Monday, September 7

Mart High School Teen Group Receives 2015 FEMA Community Preparedness Honorable Mention Awards

DENTON, Texas – The Federal Emergency Management Agency (FEMA) has recognized the members of the Mart High School Teen Community Emergency Response Team (CERT) for their accomplishments in responding to and preparing their community for emergencies. The group received honorable mentions in two categories of the 2015 FEMA Individual and Community Preparedness Awards: Outstanding Achievement in Youth Preparedness and Outstanding Community Emergency Response Team.

Among the group’s accomplishments:

  • The Mart High School Teen CERT program has certified 20 students in disaster preparedness and advanced medical training.

  • The team assists with fire and weather drills conducted at the school.

  • The Mart High School Teen Cert team is part of the city’s emergency disaster plan.

  • The team trains with paramedics from Limestone Medical Center and facilitates the group providing career information for high school students.

  • Certified students are able to assist in emergencies before nearby Emergency Medical Services arrive.

Each year, FEMA’s Individual and Community Preparedness Division recognizes the preparedness efforts of organizations around the country. This year 138 organizations applied for recognition. There were 11 award winners and 37 honorable mentions.

The categories are:  

  • Outstanding Citizen Corps Council Award

  • Community Preparedness Heroes

  • Awareness to Action 

  • Technological Innovation

  • Outstanding Achievement in Youth Preparedness

  • Preparing the Whole Community

  • Outstanding Community Emergency Response Team Initiatives

  • Outstanding Citizen Corps Partner Program

  • Excellence in Volunteer Sustainability

Several other groups in Texas and Louisiana received recognition and awards as well:

  • Arlington (Texas) Christian Disaster Networks received an honorable mention in the category of Excellence in Volunteer Sustainability.

  • New Orleans Medical Reserve Corps won the award for Outstanding Citizen Corps Program.

  • The Coastal Protection and Restoration Authority of Louisiana received an honorable mention in the category of Technological Innovations.

Visit www.ready.gov/citizen-corps/citizen-corps-awards for more information on this year’s award recipients and honorable mentions.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

Follow us on Twitter at http://twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.                                                       

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Mart High School Teen Group Receives 2015 FEMA Community Preparedness Honorable Mention Awards

Deadline to Enter Hurricane Sandy Claims Review Is One Week Away

Roy Wright, Deputy Associate Administrator for Insurance and Mitigation for the National Flood Insurance Program (NFIP), reminds policyholders that the deadline for requesting a review of their Hurricane Sandy claim is Sept. 15, 2015.

“If you feel your Sandy claim was underpaid, I encourage you to call us so we can take another look and we stand ready to take your calls,” Wright said. “FEMA has begun providing funds to policyholders who completed the review and were due additional payments on their claim,” Wright said.

More than 12,500 policyholders have entered the review process so far.

Getting started is as simple as making a telephone call. To be eligible for the review, policyholders must have experienced flood damage between Oct. 27, 2012 and Nov. 6, 2012 as a result of Hurricane Sandy and must have had an active NFIP flood policy at the time of the loss. Policyholders can call the NFIP’s Hurricane Sandy claims center at 866-337-4262 to request a review.  It is important to have your policy number and insurance company name when you call.

In advance of the approaching deadline, FEMA expanded its call center hours to make it easier for policyholders to request a review. The call center operates weekdays from 8 a.m. to 9 p.m. Eastern Daylight Time (EDT), Saturday and Sunday from 10 a.m. EDT to 6 p.m. EDT.

Policyholders can go online to www.fema.gov/hurricane-sandy-nfip-claims to download a form requesting a review. The downloaded form can be filled out and emailed to FEMA-sandyclaimsreview@fema.dhs.gov or faxed to 202-646-7970 to begin the review process. For individuals who are deaf, hard of hearing, or have a speech disability and use 711 or VRS, please call 866-337-4262.  For individuals using a TTY, please call 800-462-7585 to begin the review process.

When policyholders call, it is helpful if they have available as much information as possible, including the name(s) on the policy, the address of the damaged property and the ten-digit NFIP policy number that was in effect at the time of the loss. Policyholders will be asked a series of questions to determine whether they qualify for the review. If qualified, they will be called by an adjuster to begin the review. The timing of this call may be affected by the volume of requests. Most reviews can be concluded within 90 days.

Policyholders who have already requested a review of their claim do not have to call again. They are in the system and an adjuster will continue to work with them after the Sept. 15 deadline.

The Sandy Claims Review is intended to be simple for the policyholder and does not require paid legal assistance. Several nonprofit service providers are ready to offer free advice and answer questions policyholders may have. A list of these advocacy groups can be found on the claims review website at www.fema.gov/sandyclaims.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

 

 

 

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Deadline to Enter Hurricane Sandy Claims Review Is One Week Away

Last Day to Request Hurricane Sandy Claim Review is Two Weeks Away

The Federal Emergency Management Agency (FEMA) is reminding National Flood Insurance Program (NFIP) policyholders who filed a claim as a result of Hurricane Sandy that two weeks remain to request a review if they believe their claims were underpaid for any reason. The deadline to request a review is Sept. 15, 2015.

More than 12,000 policyholders have entered the review process. FEMA has begun providing funds to policyholders who completed the review and were due additional payments on their claim.

To be eligible for the review, policyholders must have experienced flood damage between

Oct. 27, 2012 and Nov. 6, 2012 as a result of Hurricane Sandy and must have had an active NFIP flood policy at the time of the loss. Policyholders can call the NFIP’s Hurricane Sandy claims center at 866-337-4262 to request a review.

Policyholders can also go online to www.fema.gov/hurricane-sandy-nfip-claims to download a form requesting a review. The downloaded form can be filled out and emailed to FEMA-sandyclaimsreview@fema.dhs.gov or faxed to 202-646-7970 to begin the review process. For individuals who are deaf, hard of hearing, or have a speech disability and use 711 or VRS, please call 866-337-4262.  For individuals using a TTY, please call 800-462-7585 to begin the review process.

When policyholders call, it is helpful if they have available as much information as possible, including the name on the policy, the address of the damaged property and the ten-digit NFIP policy number that was in effect at the time of the loss. Policyholders will be asked a series of questions to determine whether they qualify for the review. If qualified, they will be called by an adjuster to begin the review. The timing of this call may be affected by the volume of requests. Most reviews can be concluded within 90 days.

The Sandy claims review is intended to be simple for the policyholder and does not require paid legal assistance. Several nonprofit service providers are ready to offer free advice and answer questions policyholders may have. A list of these advocacy groups can be found on the claims review website at www.fema.gov/sandyclaims.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at www.twitter.com/FEMASandy,www.twitter.com/fema, www.facebook.com/FEMASandy, www.facebook.com/fema, www.fema.gov/blog, and www.youtube.com/fema.Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Link: 

Last Day to Request Hurricane Sandy Claim Review is Two Weeks Away

What to Expect After You Register for FEMA Disaster Assistance

SAIPAN – Over 7,500 registrations have been received by FEMA for disaster assistance as a result of damages sustained by Typhoon Soudelor (DR 4235) and nearly $4.3 Million has been approved for survivors so far.  FEMA encourages all who have been suffered damages from Typhoon Soudelor, August 1-3, to register for Disaster Assistance.

Those who have suffered losses as a result of Typhoon Soudelor but have not yet applied for assistance are encouraged to do so as soon as possible.  Survivors can register by phone at 1-800-621-FEMA (3362) or TTY 1-800-462-7585 for survivors with hearing disabilities.  Online registration is also available 24/7 at www.DisasterAssistance.gov. A Disaster Recovery Center, at Pedro P Tenorio Multi-purpose Center in Susupe is open for assistance with the application process. Normal hours of operation are Monday-Saturdays 8 a.m. to 5 p.m.; Sundays 10 a.m.-4 p.m. Completing and returning the loan application does not mean that you must accept the loan.

After registering for disaster assistance, applicants can expect to 1.) Have a Housing Inspection and then 2.) Receive an Approval or Denial Notification.

Housing Inspections

Registered survivors will be contacted by a FEMA inspector to schedule an appointment for an inspection, so registrants do not need to contact FEMA to set up an inspection. The wait time for an inspection is approximately two weeks.  The inspection is needed to verify and assess damages listed in your application. The inspection generally takes 30-40 minutes or less and consists of a general inspection of damaged areas of the home and a review of your records. There is no fee for the inspection.

When a FEMA housing inspector comes to visit your home, be sure they show you proper identification. All FEMA inspectors have prominent photo ID badges. If you are not shown photo identification, then do not allow the inspection. Unfortunately, disasters often bring out criminals who prey on the needs of disaster survivors – so beware of scams and scam artists.

When a FEMA Housing Inspector visits your home, someone 18 years of age or older who lived in the household prior to the disaster must be present for the scheduled appointment. The inspector will ask to see:

  • Photo identification.
  • Proof of ownership/occupancy of damaged residence (structural insurance, tax bill, mortgage payment book/utility bill).
  • Insurance documents: home and/or auto (structural insurance/auto declaration sheet).
  • List of household occupants living in residence at time of disaster.
  • All disaster-related damages to both real and personal property.

If you are unable to provide traditional proof of ownership/occupancy (such as tax bill, mortgage payment books, deed, title, insurance), you can get a signed letter by a local precinct representative to validate the physical location of a home/dwelling (a P.O. Box address is not sufficient).  Letters can be picked up at:

  • Fire Stations
    • Kagman
    • Garapan
    • Susupe
    • Koblerville

Once filled out, please take the form to your local fire station. They will provide you with a contact number to reach your local precinct representative to validate.

If you have been displaced and need transportation to and from the housing inspection, you can contact the Commonwealth Office of Transit Authority at 670-237-8000 to schedule transportation.

Approval or Denial Notification Letters

Once the inspection process is complete, your case will be reviewed by FEMA and you will receive a letter or email outlining the decision about your claim.

If you qualify for a FEMA grant, FEMA will send you a check by mail or deposit it directly into your bank account. You will also receive a letter describing how you are to use the money.  You should only use the money given to you as explained in the letter and save receipts on how you spent the money.

If you do not qualify for a FEMA grant, you will receive a letter explaining why you were turned down and will be given a chance to appeal the decision*. Your appeal rights will be described in this letter. Appeals must be in writing and mailed within 60 days of FEMA’s decision.

If you’re referred to the Small Business Administration, you will receive a SBA application. The application must be completed and returned in order to be considered for a loan or for additional FEMA grant assistance. SBA representatives are available to help you with the application at local Disaster Recovery Center.

*An appeal is a written request to review your file again with additional information you provide that may affect the decision.  You may appeal any decision provided by FEMA regarding your Individual Assistance.

Appeals may relate to your initial eligibility decisions, the amount or type of assistance provided to you, late applications, requests to return money, or a denial of Continued Temporary Housing Assistance.  Prior to requesting an appeal review, you should review your file with a FEMA helpline agent at 1-800-621-3362 (FEMA), or (TTY) 1-800-462-7585, or request a copy of your file from FEMA so you can understand why you received the decision you want to appeal.

To appeal the decision:

  • Explain in writing why you think the decision about the amount or type of assistance you received is not correct. You, or someone who represents you or your household, should sign the letter and have it notarized. If the person writing the letter is not a member of your household, there must be a signed statement saying that that person may act for you.
  • Include the FEMA registration number and disaster number (shown at the top of your decision letter) in your letter of appeal.  You should also include the last four digits of your social security number, your full name, your address, and your date and place of birth.
  • You may also want to include a copy of a government-issued identification card or include the following statement “I hereby declare under penalty of perjury that the foregoing is true and correct”.
  • If you have supporting documentation for your appeal, include that in your correspondence to FEMA.
  • Mail your appeal letter to:

FEMA – Individuals & Households Program
National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-8055

or you can fax you appeal letter to:

(800) 827-8112
Attention: FEMA – Individuals & Households Program.

IMPORTANT: To be considered, your appeal letter must be postmarked within 60 days of the date of the decision letter’s date. Remember to date your letters.

  • All appeals are reviewed.
  • Decisions usually are made within 30 days of receiving the request. 
  • Additional information may be requested from you if FEMA does not have enough information to make a decision.
  • You will be notified by mail of the response to your appeal.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

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What to Expect After You Register for FEMA Disaster Assistance

Concrete Utility Poles Installed on Saipan

SAIPAN – Concrete poles are being installed around Saipan, in a joint mutual aid effort between the Guam Power Authority (GPA) and the Commonwealth Utilities Corporation (CUC). These poles will assist in power restoration for the island and will be more resilient and disaster resistant.

The 90 concrete poles arrived on Saturday August 22nd and through today, most were installed throughout the island, including along the feeder to the airport. An additional 110 concrete poles are scheduled to be delivered within the next few days which will continue to support the overall power authority restoration capabilities.

GPA has provided the poles to CUC, and are working together to install them on Saipan as part of a mutual aid program. FEMA is assisting in the transport of these poles, which falls under Category F of FEMA’s Public Assistance program. This includes the permanent restoration and repair of utilities for water treatment and delivery systems; power generation facilities and distribution facilities; sewage collection and treatment facilities; and communications.

“Saipan is well under way to recovery” said FEMA Federal Coordinating Officer Stephen M. DeBlasio Sr., “The installation of these concrete poles as well as additional treated wood utility poles is a clear sign of recovery and the ongoing partnership of the whole community.”

This is a great Mitigation effort here on the island provided through Mutual Aid between the GPA and Saipan CUC, and the FEMA Public Assistance Program.

FEMA also mission assigned power experts from the United State Army Core of Engineers (USACE) 249th Prime Power Battalion Delta team to assist CNMI in installing the hardwire and electrical wiring on the utility poles.

Through the PA Program, FEMA provides supplemental Federal disaster grant assistance for debris removal, emergency protective measures, and the repair, replacement, or restoration of disaster-damaged, publicly owned facilities and the facilities of certain Private Non-Profit (PNP) organizations. The PA Program also encourages protection of these damaged facilities from future events by providing assistance for hazard mitigation measures during the recovery process.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

 

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Concrete Utility Poles Installed on Saipan

FEMA Advisors at Texas Home Improvement Stores Help Survivors Prevent Damage from Future Storms

AUSTIN, Texas – As Texans rebuild or repair their homes damaged by the May 4 through June 22 storms, the Federal Emergency Management Agency and local home improvement stores have teamed up to provide free information, tips and literature on making homes stronger and safer.

FEMA mitigation specialists will be on hand in Brazoria, Harris, Travis, Walker, and Van Zandt counties at in-store information centers to answer questions and offer home improvement tips and proven methods to prevent and lessen damage from future disasters. Most of the information is geared for do-it-yourself work and general contractors.

Also, if you’re thinking of building a storm shelter or safe room, literature is available about the best options. Safe rooms built to FEMA specifications have saved thousands of lives.

Advisors will be available at five locations Aug. 27 – Sept. 1. Except as noted, hours of operation are Thursday – Saturday, 7 a.m. to 4:30 p.m.; Sunday, 8.m. to 4:30 p.m.; Monday, 7 a.m. to 4:30 p.m.; Tuesday (Sept. 1), 7 a.m. to 3:30 p.m.

Brazoria County: Lowe’s located at 200 Highway 332 East, Lake Jackson, TX 77566

Harris County: Home Depot located at 10707 N. Fwy, Houston, TX 77037

Travis County: Home Depot located at 8801 S I-35, Austin, TX 78744

Walker County: Home Depot located at 215 Interstate 45 North, Huntsville, TX 77340

Van Zandt County: Ace Hardware, 221 E. Highway 243, Canton, TX 75103

Mitigation teams will also have free reference booklets in English and Spanish on protecting your home from flood damage and cleaning up mold and mildew. More information about strengthening property can be found at http://www.fema.gov/what-mitigation.

FEMA’s National Flood Insurance Program has a call center to answer Texas policyholders’ flood insurance questions. Specialists can help with servicing claims, providing general information and offering technical assistance to aid in recovery. To speak with a flood insurance specialist, call 800-621-3362 between 8 a.m. and 6 p.m. Monday through Friday.

Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4223, Twitter at www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, http://www.txdps.state.tx.us/dem.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.

 

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FEMA Advisors at Texas Home Improvement Stores Help Survivors Prevent Damage from Future Storms

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