Denial of FEMA Assistance Offers Options for Appeal

AURORA, Ill. – A letter from FEMA denying federal disaster assistance may not be the final word. Applicants for disaster assistance should not be discouraged or disappointed if such a letter is received. Receipt of these letters does not necessarily mean “case closed.”

Many times the letter is received because more information is needed by FEMA.

Illinois survivors of the April 16 to May 5 severe storms, straight-line winds and flooding have the right to appeal FEMA’s decision about what assistance they can receive.

Survivors can appeal the amount or type of help provided, or any other decision about disaster assistance.

Before asking for an appeal, however, applicants are urged to review the “Help After a Disaster” applicant’s guide. The guide explains the different types of assistance that may be available and could answer questions about the appeal process. Each applicant receives a copy of the guide and it is available online at www.fema.gov/help-after-disaster.

When making an appeal, applicants should explain in writing why they disagree with a decision. Include any new or additional documentation that would support an appeal. Be as specific as possible in the letter and include materials such as itemized receipts and contractor estimates.

When sending an appeal, remember to include:

  • The federal declaration number, DR-4116-IL.
  • Your FEMA nine-digit identification number.
  • The applicant’s name, place and date of birth, and the address of the damaged dwelling.
  • Copies of documentation that support the appeal. All receipts, bills and estimates must include contact information for the service provider. Keep all originals for your records.
  • A copy of a state-issued identification card, such as a driver’s license.
  • The appeal must be signed by the applicant.

Survivors may send their appeal letter to FEMA by fax at (800) 827-8112, ATTN: FEMA, or by mail addressed to  National Processing Service Center, P.O. Box 10055, Hyattsville, MD 20782-8055.

It is not necessary to visit a Disaster Recovery Center (DRC) to register with FEMA. Individuals can register online at www.disasterassistance.gov or via web-enabled phone at m.fema.gov. Applicants may also call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. For more information visit the Illinois Disaster website www.fema.gov/disaster/4116.

Multilingual phone operators are available on the FEMA helpline. Choose Option 2 for Spanish and Option 3 for other languages.

The deadline to register for FEMA disaster assistance is Tuesday, July 9.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Originally posted here:  

Denial of FEMA Assistance Offers Options for Appeal

FEMA Helps People with Disabilities Access Disaster Assistance

Photo available for download:

http://www.fema.gov/medialibrary/media_records/12217

AURORA, Ill. –  To help entire communities recover from the severe storms and flooding between April 16 to May 5, FEMA is working to make sure Illinois residents with disabilities and those with functional needs have equal access to disaster assistance programs.

To achieve this goal, FEMA coordinates efforts with state and local agencies and volunteer organizations to identify needs and locate appropriate resources. FEMA has a Disability Integration Advisor on site in Illinois to coordinate the various elements of the program.

FEMA provides physical access to facilities and reasonable program modifications as needed. For example, brochures are translated into large print, Braille and most languages. Disaster Recovery Centers (DRCs) are accessible to people with disabilities, and assistance is offered to complete forms. Amplified phones, assisted listening devices, captioned phones, magnifiers, Video Remote Interpreting (VRI) and Video Relay Services (VRS) are available at DRCs. On-site interpreters, including American Sign Language interpreters, are available upon request.

Notify FEMA staff if you need an accommodation during part of the assistance process.

Disaster assistance grants are not taxable income and will not affect eligibility for Social Security, Medicaid, medical waiver programs, Temporary Assistance for Needy Families, food stamps, Supplemental Security Income or Social Security Disability Insurance.

It is not necessary to visit a DRC to register with FEMA. Individuals can register online at www.disasterassistance.gov or via web-enabled phone at m.fema.gov. Applicants may also call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or VRS can call 800-621-3362. For more information visit the Illinois Disaster website www.fema.gov/disaster/4116.

Multilingual phone operators are available on the FEMA helpline. Choose Option 2 for Spanish and Option 3 for other languages.

The deadline to register for FEMA disaster assistance is Tuesday, July 9.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Media Contact: 571-408-1835

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FEMA Helps People with Disabilities Access Disaster Assistance

New Hours of Operation for FEMA/State DRCs

AURORA, Ill. – The four FEMA/state Disaster Recovery Centers (DRCs) have changed their hours of operation. They will continue to be open Monday through Saturday; however, beginning Monday, June 17, the hours are 9 a.m. to 6 p.m.

The DRC locations are:

Chicago                                                                                 

North Park Village                                         

5801 N. Pulaski, Bldg. C                                                       

Chicago, IL 60646     

 

Chicago

Royal Savings Bank

9226 S. Commercial Ave.

Chicago, IL 60617

                                                                       

Cook County                                                

Forest View Fire Department                                     .      

7010 W. 46th                                                                         

Forest View, IL 60402          

 

Cook County

1486 Miner St.

(Next to Des Plaines Theater)            

Des Plaines, IL 60016

                       

DRC services include help with applying for disaster assistance and finding out about other disaster programs available from the U.S. Small Business Administration (SBA), state and local agencies, and voluntary organizations. To receive assistance, residents must apply with FEMA even if they already provided damage information to local officials, other agencies or organizations.

The former DuPage County DRC will transition to an SBA Disaster Loan Outreach Center (DLOC) on Monday, June 17, and will be open from 8 a.m. to 5 p.m. until further notice. At the DLOC, SBA customer service representatives will issue disaster loan applications, answer questions about SBA’s disaster loan program, explain the application process, help individuals complete their application and close their approved disaster loans.

The DLOC location is:

 

DuPage County

Lisle Police Department

5040 Lincoln Ave.

Lisle, IL 60532

 

It is not necessary to visit a Disaster Recovery Center (DRC) to register with FEMA. Individuals can register online at www.disasterassistance.gov or via web-enabled phone at m.fema.gov. Applicants may also call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. For more information visit the Illinois Disaster website www.fema.gov/disaster/4116.

Multilingual phone operators are available on the FEMA helpline. Choose Option 2 for Spanish and Option 3 for other languages.

The deadline to register for FEMA disaster assistance is Tuesday, July 9.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Media Contact: 571-408-1835

 

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New Hours of Operation for FEMA/State DRCs

Federal Disaster Aid to Illinois Residents Tops $94 Million

AURORA, Ill. – Federal assistance in Illinois has reached more than $94 million, distributed among more than 35,400 individuals and households, since a major disaster was declared for the state May 10.

The latest summary of federal assistance to individuals and households for losses due to the severe storms and flooding between April 16 and May 5 includes:

  • More than $94 million in FEMA grants approved for individuals and households;
  • Of that amount, more than $82 million has been approved for housing assistance, including temporary rental assistance and home repair costs;
  • More than $12 million has been approved to cover other essential disaster-related needs, such as medical and dental expenses and damaged personal possessions;
  • More than 49,500 home inspections have been completed to confirm disaster damage;
  • More than $12.8 million in loans to homeowners, renters or business owners has been approved by the U.S. Small Business Administration; and
  • More than 3,000 visits have been made to Disaster Recovery Centers (DRCs) operated jointly by FEMA and the state of Illinois.

Residents of 33 counties in the major disaster declaration have until July 9 to register for federal assistance. Three Disaster Recovery Centers closed this week – in Peoria, Rock Island and Woodford counties.  FEMA staff continues to set up temporary offices in affected locations to provide registration assistance.

Public Assistance (PA) was previously approved for 24 Illinois counties. Another 15 counties were added this week bringing the total to 39 counties. Eligible counties now include Adams, Bureau, Calhoun, Carroll, Cass, Clark, Crawford, DuPage, Fulton, Greene, Grundy, Hancock, Henderson, Kendall, Knox, Lake, LaSalle, Lawrence, Livingston, Marshall, Mason, McHenry, McDonough, Mercer, Monroe, Morgan, Ogle, Peoria, Pike, Putnam, Rock Island, Schuyler, Scott, Shelby, Stark, Tazewell, Warren, Will and Woodford.

PA provides local governments and certain eligible nonprofits with funding for debris removal, emergency protective measures and infrastructure repairs such as building roads and bridges. This assistance is on a cost-sharing basis with FEMA paying 75 percent and the remainder the responsibility of the state and local governments. State-led applicant briefings are under way.

Hazard Mitigation teams are located at six home improvement stores to provide information on how to repair or rebuild stronger and safer to help avoid damage from future storms.

Once they have registered, survivors can keep the process moving forward by using these tips:

  • Keep critical appointments. A FEMA-contracted inspector will make an appointment to visit the property. Homeowners should be there for the inspection, or authorize someone who is 18 or older and lived in the home at the time of the disaster to represent them during the inspection.
  • Read all FEMA letters and documents. Applicants deemed eligible for disaster assistance will receive a letter from FEMA providing guidance on the disaster relief grant. The document will explain ways the money can be spent for recovery and explain that federal assistance may have to be repaid if it is duplicated by insurance or other assistance received.
  • Return forms and respond promptly. Sometimes FEMA sends letters indicating that more information is necessary before approval. Applicants should read the correspondence carefully and promptly return the necessary information.
  • Stay in touch with FEMA to update an address, phone number or e-mail address.

Accepting a U. S. Small Business Administration loan is not necessary, but applying for one is required as part of the FEMA application process:

  • Survivors may receive an SBA loan application package. Loans are available for homeowners, renters, businesses and private nonprofit organizations to repair or replace real estate, contents and/or personal property damaged in the severe storms and flooding.
  • Fill out and return these forms promptly. It is not necessary to accept a loan, but this application must be completed before certain grants and other programs can be considered.
  • SBA representatives at Disaster Recovery Centers will assist in completing the loan application as well as answer any questions. Information and assistance from SBA also is available at 800-659-2955, (TTY) 800-877-8339. Survivors also can apply online at www.sba.gov/services/disasterassistance.

It is not necessary to visit a Disaster Recovery Center (DRC) to register or stay in touch with FEMA. Individuals can register online at www.disasterassistance.gov or via web-enabled phone at m.fema.gov. Applicants may also call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. For more information, visit the Illinois Disaster website www.fema.gov/disaster/4116.

Multilingual phone operators are available on the FEMA helpline. Choose Option 2 for Spanish and Option 3 for other languages.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Media Contact: 571-408-1835

 

Original article: 

Federal Disaster Aid to Illinois Residents Tops $94 Million

FEMA DRC Transitions to SBA Center

AURORA, Ill. – The FEMA Disaster Recovery Center (DRC) located at the Lisle Police Department, 5040 Lincoln Ave., Lisle, IL 60532, will transition to a U.S. Small Business Administration (SBA) Disaster Loan Outreach Center (DLOC) beginning Monday, June 17, 2013.

At the DLOC, SBA customer service representatives will issue disaster loan applications, answer questions about SBA’s disaster loan program, explain the application process, help individuals complete their application and close their approved disaster loans.

“At this stage in the recovery process, the emphasis for assistance is to meet long-term needs of survivors,” said W. Michael Moore, the federal official in charge of disaster recovery. “We believe the transition of the DRC to an SBA Disaster Loan Outreach Center will better meet the current needs of residents.”

The Lisle DRC was opened May 16, to provide one-stop disaster assistance information to individuals and business owners who suffered damage during the April 16 to May 5 severe storms, straight-line winds and flooding.

“Just because the Lisle DRC has closed does not mean FEMA is leaving. There will continue to be FEMA representatives in the DLOC to answer questions about individual assistance and mitigation,” added Moore.

Hours of operation at the DLOC will be Monday through Friday, from 8 a.m. to 5 p.m., until further notice.

It is not necessary to visit a DRC to register with FEMA. Individuals can register online at www.disasterassistance.gov or via web-enabled phone at m.fema.gov. Applicants may also call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. For more information visit the Illinois Disaster website www.fema.gov/disaster/4116.

Multilingual phone operators are available on the FEMA helpline. Choose Option 2 for Spanish and Option 3 for other languages.

SBA low-interest disaster loans may be available for homeowners, renters, businesses and private non-profit organizations of all sizes to repair or replace real estate, contents and/or personal property damaged in the severe storms and flooding. Information and assistance from SBA is available at 1-800-659-2955, (TTY) 1-800-877-8339 or online at www.sba.gov/services/disasterassistance.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Media Contact: 571-408-1835

 

Link to article – 

FEMA DRC Transitions to SBA Center

Apply for FEMA Assistance Even if You Have Flood Insurance

AURORA, Ill. – FEMA disaster assistance may sometimes cover damages that flood insurance does not.

Illinois residents affected by the severe storms and flooding from April 16 to May 5 need to apply for disaster assistance even if they have insurance. You must apply directly with FEMA. Filing a flood insurance claim or meeting with your insurance agent does not register you with FEMA.

However, you do need to file your insurance claim with your insurance company, and you must apply with FEMA before the deadline of July 9. Failure to do so will affect your eligibility for FEMA disaster assistance.

Once you have applied, you have 12 months to tell FEMA if your insurance coverage was sufficient and to be considered for FEMA disaster assistance. By law, FEMA cannot provide money to individuals or households for losses that are covered by insurance.

After filing a flood insurance claim, if any of the following situations occurs, FEMA may be able to provide some assistance:

  • Your settlement was delayed longer than 30-days from the time you filed a claim.
  • Your settlement doesn’t cover all of your disaster-related needs.
  • You exhausted the additional living expenses provided by your insurance.
  • You are unable to locate rental resources in your area.

Fax (1-800-827-8112) or mail a letter to FEMA explaining the circumstances to:

FEMA – Individuals & Households Program

National Processing Service Center

P.O. Box 10055

Hyattsville, MD 20782-8055

It is not necessary to visit a Disaster Recovery Center (DRC) to register with FEMA. Individuals can register online at www.disasterassistance.gov or via web-enabled phone at m.fema.gov. Applicants may also call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. For more information visit the Illinois Disaster website www.fema.gov/disaster/4116

Multilingual phone operators are available on the FEMA helpline. Choose Option 2 for Spanish and Option 3 for other languages.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Media Contact: 571-408-1835

 

Continued:

Apply for FEMA Assistance Even if You Have Flood Insurance

FEMA Mitigation Outreach June 10 Through June 16

AURORA, Ill. – Individuals who sustained damages during the recent severe weather can gain valuable information about repairing and rebuilding their damaged property in a stronger, safer and smarter way by visiting one of the FEMA mitigation teams located at home improvement centers throughout the area.

The mitigation team located in Rock Island County will be available Monday, June 10 through Sunday, June 16.

Rock Island County

Menards

6400 44th Ave.

Moline, IL 61265

Hours: Monday, June 10, 9 a.m. to 5:30 p.m.

            Tuesday through Thursday, June 11-13, 7 a.m. to 7 p.m.

            Friday through Sunday, June 14-16, 9 a.m. to 5:30 p.m.

 

The following teams will be available Tuesday, June 11, through Sunday, June 16:

 

Cook County

Lowe’s Home Improvement

2630 N Narragansett Ave.

Chicago-Brickyard, IL 60639

Hours: 7 a.m. to 7 p.m.

 

Menards

14975 Lincoln Ave.

Dolton, IL 60419

Hours: 7 a.m. to 7 p.m.

 

DuPage County

Home Depot

700 Broadview Village Square

Broadview, IL 60153

Hours: 7 a.m. to 7 p.m.

 

McHenry County

Home Depot

200 S. Randall Road

Algonquin, IL 60102

Hours: 7 a.m. to 7 p.m.

 

Will County

Menards

2524 W. Jefferson St.

Joliet, IL 60435

Hours: 7 a.m. to 7 p.m.

It is not necessary to visit a DRC to register with FEMA. Individuals can register online at www.disasterassistance.gov or via web-enabled phone at m.fema.gov. Applicants may also call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. For more information visit the Illinois Disaster website www.fema.gov/disaster/4116.

Multilingual phone operators are available on the FEMA helpline. Choose Option 2 for Spanish and Option 3 for other languages.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Media Contact: 571-408-1835

 

Originally posted here: 

FEMA Mitigation Outreach June 10 Through June 16

Disaster Recovery Center in Woodford County to Close

AURORA, Ill. – The federal/state Disaster Recovery Center (DRC) in Woodford County will close at
7 p.m. Friday, June 14.

Woodford County

Woodford County Emergency Management Office

301 S. Main St.

Roanoke, IL 61561

After the DRC closes, registration continues to be available in several ways: online at www.disasterassistance.gov or via web-enabled phone at m.fema.gov. Applicants may also call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. For more information, visit the Illinois Disaster website www.fema.gov/disaster/4116

Multilingual phone operators are available on the FEMA helpline. Choose Option 2 for Spanish and Option 3 for other languages.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Media Contact: 571-408-1835

 

Continue reading: 

Disaster Recovery Center in Woodford County to Close

Disaster Recovery Center in Rock Island County to Close

AURORA, Ill. – The federal/state Disaster Recovery Center (DRC) in Rock Island County will close at 7 p.m. Wednesday, June 12.

Rock Island County

Rock Island County Emergency Management Office

6120 78th Ave. 

Milan, IL 61264

After the DRC closes, registration continues to be available in several ways: online at www.disasterassistance.gov or via web-enabled phone at m.fema.gov. Applicants may also call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. For more information, visit the Illinois Disaster website www.fema.gov/disaster/4116

Multilingual phone operators are available on the FEMA helpline. Choose Option 2 for Spanish and Option 3 for other languages.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Media Contact: 571-408-1835

View original – 

Disaster Recovery Center in Rock Island County to Close

Federal Disaster Aid to Illinois Residents Tops $82 Million

AURORA, Ill. – Federal assistance in Illinois has reached more than $82.4 million, distributed among more than 30,200 individuals and households, since a major disaster was declared in the state May 10.

The latest summary of federal assistance to individuals and households that suffered losses due to the severe storms and flooding between April 16 and May 5 includes:

  • More than $82.4 million in FEMA grants approved for individuals and households;
  • Of that amount, more than $72 million approved for housing assistance, including temporary rental assistance, home repair costs and assistance toward replacing destroyed homes;
  • More than $10 million approved to cover other essential disaster-related needs, such as medical and dental expenses and damaged personal possessions;
  • More than 42,000 home inspections completed to confirm disaster damage;
  • More than $7.7 million in loans to homeowners, renters or business owners has been approved by the U.S. Small Business Administration; and
  • More than 2,300 visits to Disaster Recovery Centers (DRCs) operated jointly by FEMA and the state of Illinois.

Eleven counties in Illinois were included in the initial declaration, but on May 22, an additional
14 counties were added for individual assistance. On May 31, another eight counties were added.

Residents of 33 counties in the major disaster declaration can now register for federal assistance. The counties include Brown, Bureau, Calhoun, Clark, Cook, Crawford, DeKalb, Douglas, DuPage, Fulton, Grundy, Henderson, Henry, Kane, Kendall, Knox, Lake, LaSalle, Livingston, Marshall, Mason, McDonough, McHenry, Peoria, Pike, Rock Island, Schuyler, Stark, Tazewell, Whiteside, Will, Winnebago and Woodford.

Public Assistance also has been approved for 24 Illinois counties. This program includes funding for debris removal, emergency protective measures and infrastructure projects such as roads and bridges. This assistance is on a cost-sharing basis with FEMA paying 75 percent with the remainder the responsibility of the state and local governments.

Hazard Mitigation teams are located at six home improvement stores throughout the area providing information on how to repair or rebuild stronger and safer to help avoid damage from future storms.

Survivors may be eligible for additional services including federal Disaster Unemployment Assistance (DUA) for those who worked or were scheduled to begin work in one of the 33 counties declared for Individual Assistance. The assistance extends to self-employed individuals, farm workers and others who have lost income as a result of the storm and flooding from April 16 to May 5. DUA applications are available at Illinois Department of Employment Security offices. For office locations, call 800-244-5631 or go online to www.ides.illinois.gov/myoffice.

Legal aid is another service available to survivors who have legal issues related to the disaster. The Young Lawyers Division of the Illinois American Bar Association provides this free service for low-income individuals and families. Attorneys can advise on a variety of issues, including securing FEMA and other government services; life, medical and property insurance claims; and replacing wills and other important documents. Call 855-875-3362 for more information.

For those feeling symptoms of stress, anxiety or depression the “TalkWithUs” helpline can provide information for adults and children in distress related to this disaster.  Help is available in English and Spanish. The helpline number is 800-985-5990 or text TalkWithUs to 66746. The service is available
24 hours a day. TTY is 800-846-8517.

It is not necessary to visit a Disaster Recovery Center (DRC) to register with FEMA. Individuals can register online at www.disasterassistance.gov or via web-enabled phone at m.fema.gov. Applicants may also call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. For more information, visit the Illinois Disaster website www.fema.gov/disaster/4116.

Multilingual phone operators are available on the FEMA helpline. Choose Option 2 for Spanish and Option 3 for other languages.

SBA low-interest disaster loans may be available for homeowners, renters, businesses and private nonprofit organizations of all sizes to repair or replace real estate, contents and/or personal property damaged in the severe storms and flooding. Information and assistance from SBA is available at
800-659-2955, (TTY) 800-877-8339 or online at www.sba.gov/services/disasterassistance.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Media Contact: 571-408-1835

 

More – 

Federal Disaster Aid to Illinois Residents Tops $82 Million

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