RALEIGH, N.C. –A joint FEMA and North Carolina Emergency Management Disaster Recovery Center opens in Pasquotank County to help reach North Carolina residents who suffered losses and damage as a result of Hurricane Matthew. The center provides a place where you can get information about available state and federal disaster assistance and other disaster recovery information and referrals. The center is in Elizabeth City Monday, Nov.7, Tuesday, Nov. 8 and Wednesday, Nov. 9.

Location:                             Pasquotank County Cooperative Extension Center

 1209 McPherson

 Elizabeth City, NC 27909

Hours of Operation:         Monday through Wednesday  9 a.m. to 6 p.m.

Recovery specialists from FEMA, NCEM and the U.S. Small Business Administration are available to speak with you face-to-face to answer questions you may have regarding the disaster assistance process, other assistance available and even help you register if you haven’t already. If you have registered, they can provide you with an update of your application status and if needed, discuss the appeal process.

FEMA and the state have recovery centers open throughout the disaster-affected counties in North Carolina. To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA or Readync mobile apps. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.

If you have phone and/or internet access, you may register in one of the following ways:

  • Online at DisasterAssistance.gov.
  • Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
  • Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center may call the Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at fema.gov/media-library/assets/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Joint FEMA/State Disaster Recovery Center Opens in Pasquotank County Monday, Nov. 7.

RALEIGH, N.C. – The following FEMA/State Disaster Recovery Centers, with the exception of the Tyrrell center, will close Monday at 4 p.m. and remain closed through Election Day, Tuesday, Nov. 8.

The Tyrrell center will be closed both Monday and Tuesday.

The centers will resume normal hours of operation Wednesday, Nov. 9.

Bladen County

Greene County

Hoke County

 

Powell Melvin

Agricultural Service Center

450 Smith Circle

Elizabethtown, NC 28337

Snow Hill Fire Department

201 Carolina Drive

Snow Hill, NC 28580

City of Raeford Civic Center

220 College Drive

Raeford, NC 28376

 

 

Sampson County

Sampson County Human Services

360 County Complex Road, Suite 200, Room 274

Clinton, NC 28328

*Tyrrell County

Tyrrell Hall

906 US Highway 64 East

Columbia, NC 27925

 

 

 

 

 

 

North Carolina residents, who suffered losses and damage as a result of Hurricane Matthew can still receive help applying for federal assistance, learn about the types of assistance available, the appeals process and get updates regarding their applications at any of the other FEMA and state recovery centers open throughout the disaster-affected counties in North Carolina.

To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA Mobile App. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.

If you have phone and/or internet access, you may register in one of the following ways:

  • Online at DisasterAssistance.gov.
  • Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
  • Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center may call the Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in many languages, and information on the registration process is available in ASL at http://www.fema.gov/media-library/assets/videos/111546.

FEMA financial disaster assistance grants do not have to be repaid. FEMA assistance is non- taxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit www.readync.org and fema.gov/disaster/4285. Follow FEMA on Twitter at @femaregion4 and North Carolina Emergency Management at @ncemergency.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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FEMA/State Disaster Recovery Centers Close for Election Day, Nov. 8

RALEIGH, N.C. – A FEMA/NCEM disaster recovery center (DRC) is open in Wake County, Wednesday, Nov. 2 through Saturday, Nov. 5.

A DRC is a location where you can go for information about FEMA, other disaster assistance programs or get answers to questions related to your situation.

Recovery specialists from the Federal Emergency Management Agency, North Carolina Emergency Management and the U.S. Small Business Administration will be available to speak with you face-to-face to answer questions you may have regarding the disaster assistance process, other assistance available and even help you register if you haven’t already. If you have registered, they can provide you with an update of your application status and if needed, discuss the appeal process.

Location:                   Marsh Creek Community Center

3050 N. New Hope Road

Raleigh, NC  27604

 Regular hours:         Wednesday – Friday, 10 a.m. to 7 p.m.

                                    Saturday 10 a.m. to 3 p.m.

FEMA and the state also have DRCs open in other impacted counties. To locate the DRC nearest to you, call 800-621-3362 or download the FEMA or ReadyNC mobile apps. If you have access to a computer, you can go online to fema.gov/drc or ncdps.gov.

If you have phone and/or internet access, you may register in one of the following ways:

  • Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.

Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center may call the FEMA Helpline for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at www.fema.gov/media-library/assests/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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FEMA/State Open Disaster Recovery Center for Four Days in Wake County Nov. 2

RALEIGH, N.C. – North Carolina homeowners, renters and business owners in Hertford County, adversely affected by Hurricane Matthew and the flooding after, may apply for federal disaster assistance. The county was already designated for assistance for debris removal, emergency protective measures, and direct federal assistance under the Public Assistance program. The county is now eligible for Individual Assistance, which will allow survivors to apply for grants and other assistance for damage and losses suffered.

Thirty-seven counties are already eligible to apply for assistance under the Federal Emergency Management Agency’s Individual and Households Program: Beaufort, Bertie, Bladen, Brunswick, Camden, Chowan, Columbus, Craven, Cumberland, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Halifax, Harnett, Hoke, Hyde, Johnston, Jones, Lee, Lenoir, Martin, Moore, Nash, Onslow, Pasquotank, Pender, Pitt, Robeson, Sampson, Tyrrell, Wake, Washington, Wayne and Wilson.

Eligible storm damage and losses from the hurricane and flooding must have occurred beginning Oct. 4.

If you are a survivor, you are encouraged to register with FEMA as soon as possible, even if you have insurance. FEMA is unable to duplicate insurance payments. However, if you are underinsured, you may still receive help after your insurance claims have been settled.

 If you have phone and/or internet access, you may register in one of the following ways:

  • Online at DisasterAssistance.gov.
  • Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
  • Download the FEMA Mobile App and apply.

If you do not have access to telephone or internet service, don’t be discouraged. North Carolina Emergency Management and FEMA are coming to you. Teams of NCEM and FEMA disaster survivor assistance specialists will soon be moving into affected communities to help you register for assistance.

You may be eligible for grants for temporary housing and home repairs, and for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs.

Long-term, low-interest disaster loans from the U.S. Small Business Administration also may be available to cover losses not fully compensated by insurance, and the loans do not duplicate benefits of other agencies or organizations.

For more information on the North Carolina recovery visit fema.gov/disaster/4285  and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

# # #

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Hertford County Designated for Disaster Assistance

TALLAHASSEE, Fla. – Survivors of Hurricane Hermine in Citrus County can visit The Home Depot in Crystal River for free information on topics such as flood proofing a home, how to elevate utilities and removing and replacing wet drywall.

Specialists with FEMA will be available from November 4 to November 8:

WHERE:      The Home Depot

                    70 North Suncoast Blvd.

                    Crystal River, FL 34429

WHEN:        Friday 7 a.m. to 6 p.m.

Saturday and Sunday 8 a.m. to 1 p.m.

                     Monday 7 a.m. to 6 p.m.

                     Tuesday 7 a.m. to 5 p.m.

Survivors can ask questions and get home-improvement tips to reduce damage in future disasters. This free information is geared to both homeowners and general contractors.

FEMA’s National Flood Insurance Program has a call center to answer policyholder questions, service claims, provide general information and offer technical assistance. To speak with a flood insurance specialist, call 800-621-3362 (voice, 711/VRS-Video Relay Service) (TTY: 800-462-7585). Multilingual operators are available (for Spanish, press 2).
For more information on Florida’s disaster recovery, visit fema.gov/disaster/4280, twitter.com/femaregion4, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers.

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Learn to Reduce Future Storm Damage in Citrus County

RALEIGH, N.C. – North Carolina homeowners, renters and business owners in Camden, Chowan, Currituck and Pasquotank counties, adversely affected by Hurricane Matthew and its impact, may apply for federal disaster assistance.

Thirty-one counties already eligible to apply for assistance, under the Federal Emergency Management Agency’s Individual and Households Program, are: Beaufort, Bertie, Bladen, Columbus, Craven, Cumberland, Dare, Duplin, Edgecombe, Gates, Greene, Harnett, Hoke, Hyde, Johnston, Jones, Lee, Lenoir, Martin, Moore, Nash, Onslow, Pender, Pitt, Robeson, Sampson, Tyrrell, Washington, Wake, Wayne and Wilson.

Storm damage and losses from the hurricane and flooding must have occurred, as a result of Hurricane Matthew, beginning on October 4.

If you are a survivor, you are encouraged to register with FEMA as soon as possible even if you have insurance. FEMA is unable to duplicate insurance payments. However, you may find you are underinsured.  If so, you may still receive help after their insurance claims have been settled.

 If you have phone and/or internet access, you may register in one of the following ways:

  • Online at DisasterAssistance.gov.
  • Call the FEMA Helpline at 800-621-3362. It is the same number if you use 711 or Video Relay Service
  • Call 800-462-7585 if you are deaf, hard of hearing or have a speech disability and you use a TTY
  • Download the FEMA Mobile App and apply.

If you do not have access to telephone or internet service, don’t be discouraged.  North Carolina Emergency Management and FEMA are coming to you.  Teams of state and FEMA disaster survivor assistance specialists will soon be moving into affected communities to help you register for assistance.  Additionally, you can visit a Disaster Recovery Center near you.  DRCs are open in Bertie, Craven, Cumberland, Edgecombe, Greene, Harnett, Johnston, Lenoir, Pitt, Wayne and Wilson counties with more planned to open in the near future.

You may be eligible for grants for temporary housing and home repairs, and for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs.

Long-term, low-interest disaster loans from the U.S. Small Business Administration also may be available to cover losses not fully compensated by insurance and do not duplicate benefits of other agencies or organizations.

# # #

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Four More North Carolina Counties Designated for Disaster Assistance

As North Carolina residents work to recover from the recent flooding resulting from Hurricane Matthew, they should be on guard for and report suspicious activity of potential fraud and scam artists, identity thieves and other criminals who prey on survivors. The following are a few common post-disaster fraud practices:

Fraudulent phone calls or visits: Individuals claiming to be from FEMA and who do not have proper FEMA photo identification.

  • Survivors will be asked to provide their Social Security number and banking information only when registering for FEMA assistance. They should never give this information to contractors.

Fake offers of federal aid: A phone or in-person solicitor promises to speed up the insurance, disaster assistance or building-permit process for a fee. Other scam artists promise a disaster grant and ask for large cash deposits or advance payments in full.

  • Federal workers do not solicit or accept money.

  • FEMA and SBA staffers will never charge applicants for disaster assistance, inspections or for assisting individuals fill out applications.

  • If in doubt, survivors should not give out information.

Phony housing inspectors: If home damage is visible from the street, an owner/applicant may be especially vulnerable to fraudulent housing inspectors who claim to represent FEMA or the U.S. Small Business Administration (SBA). Applicants should ALWAYS:

  • Ask to see the inspector’s identification badge. A FEMA or SBA shirt or jacket is not proof of someone’s affiliation with the government. ederal employees and contractors carry official photo identification.

  • FEMA inspectors will already have applicants’ nine digit registration number.

  • FEMA inspectors will never require banking or other personal information.

    North Carolina residents should also be aware that FEMA housing inspectors verify damage. They do not hire or endorse specific contractors to fix homes or recommend repairs nor do they determine your eligibility for assistance.

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    FS – North Carolina Survivors:  Avoid Disaster-Related Scams and Fraud – Page 2

    Fraudulent building contractors: Disasters also attract fraudulent contractors who offer to begin work immediately and request a cash advance payment. When hiring a contractor: 

  • Residents should only use licensed local contractors who are backed by reliable references and get written estimates from at least three contractors that include the cost of labor and materials. They should also read the fine print.

  • Residents should insist that contractors carry general liability insurance and workers’ compensation. If he or she is not insured, you may be liable for accidents that occur on your property.

  • Don’t pay more than half the costs of repairs upfront.

Bogus pleas for post-disaster donations: Dishonest solicitors may play on the emotions of disaster survivors. These solicitations may come by phone, email, letter or face-to-face.

  • Residents should verify legitimate solicitations by asking for the charity’s exact name, street address, phone number and website address, then phone the charity directly and confirm that the person asking for funds is an employee or volunteer.

  • Residents should not pay donations with cash.

  • Residents should request a receipt with the charity’s name, street address, and phone number.

Unfair Price Gouging:  North Carolina residents should also be on the lookout for price gouging by gas stations, hotels and other businesses serving disaster survivors in the state.

If you suspect someone is perpetrating fraud, call the FEMA Disaster Fraud Hotline at 866-720-5721, your local police department or the North Carolinas Fraud Hotline at 877-5-NOSCAM.

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North Carolina Survivors: Avoid Disaster-Related Scams and Fraud

RALEIGH, N.C. – North Carolina residents who suffered losses and damage as a result of Hurricane Matthew can get information about federal assistance at a disaster recovery center opening Sunday in Wilson County.

Location:       DaVita Dialysis Center (Old Location)

2693 Forest Hills Rd.

Wilson, N.C.  27893

Hours:            Sundays, noon to 5 p.m. (until further notice)

Monday – Saturday, 9 a.m. to 7 p.m.

Disaster recovery centers are staffed with representatives from FEMA, North Carolina Emergency Management and the U.S. Small Business Administration. Survivors can get help applying for federal assistance, learn about the types of assistance available, learn about the appeals process and get updates about applications.

Disaster survivors may register the following ways:

  • Online at DisasterAssistance.gov
  • Call the FEMA Helpline at 800-621-3362 (FEMA). Applicants who use 711 or Video Relay Service may also call 800-621-3362. Persons who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585.
  • Survivors requiring a reasonable accommodation (American Sign Language interpreting, Braille large print, etc.) while visiting a recovery center may call the appropriate Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at http://www.fema.gov/media-library/assets/videos/111546

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit the disaster webpage at fema.gov/disaster/4285; or visit the North Carolina Emergency Management website at ncdps.gov/. Follow FEMA on Twitter at @femaregion4.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

 

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FEMA/State Disaster Recovery Center to Open Sunday in Wilson County

RALEIGH, N.C. – North Carolina residents who suffered losses and damage as a result of Hurricane Matthew can get information about federal assistance at a disaster recovery center opening Sunday in Nash County. Sunday hours are noon to 5 p.m.

Location: The Imperial Centre
270 Gay St.
Rocky Mount, N.C. 27804

Regular hours:

  • Monday – Saturday, 9 a.m. to 7 p.m.
  • Sunday, noon to 5 p.m.

Representatives from North Carolina Emergency Management, FEMA and the U.S. Small Business Administration will be available at the disaster recovery center, or DRC, to answer questions about disaster assistance and low-interest disaster loans. They can also help survivors apply for federal disaster assistance.

Visiting with a recovery specialist is not a requirement for survivors seeking disaster assistance, but the centers are an excellent way for people to get answers to questions about disaster aid and registration assistance. Survivors may go to the most convenient center, not necessarily one in their county.

Disaster survivors may register the following ways:

  • Online at DisasterAssistance.gov
  • Call the FEMA Helpline at 800-621-3362 (FEMA). Applicants who use 711 or Video Relay Service (VRS) may also call 800-621-3362 . Persons who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585. All disaster recovery centers are accessible and equipped with tools to accommodate disaster survivors who need

    disability-related communication aids. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in American Sign Language at

    http://www.fema.gov/media-library/assets/videos/111546

    Second FEMA/State DRC to Opens in Nash County

If possible, survivors should register with FEMA before visiting a recovery center. Some of the services available at a DRC may include:

  • Status FEMA application

  • Disaster recovery guidance

  • Clarification of written correspondence received

  • Housing assistance and rental resources information

  • Answers to questions, resolutions to problems and referrals to agencies that may provide further assistance

  • Assistance for eligible survivors can include grants for temporary housing and home repairs, and for other serious disaster-related needs such as medical and dental expenses or funeral and burial costs. Low-interest disaster loans from the SBA also may be available to cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306

The U.S. Small Business Administration is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

Original link:

Second FEMA/State Disaster Recovery Center to Open in Nash County

RALEIGH, N.C. – North Carolina residents who suffered losses and damage as a result of Hurricane Matthew can get information about disaster assistance in Harnett and Nash counties at Disaster Recovery Centers (DRC) opening Saturday, October 15. The hours of operation are 9 a.m. to 7 p.m. Monday – Saturday and Sunday 9 a.m. to 5 p.m. until further notice.

The Disaster Recovery Centers are located at:

Harnett County Governmental Complex

309 West Cornelius (Harnett) Blvd.

Lillington, NC 27546

 

Continuing Education Building

Nash Community College

3866 Eastern Ave.

Rocky Mount, NC 27804

 

Representatives from North Carolina Emergency Management, the Federal Emergency Management Agency (FEMA) and U.S. Small Business Administration (SBA), are at the centers to answer questions about disaster assistance and low-interest disaster loans. They can also help survivors apply for federal disaster assistance.

If possible, survivors should register with FEMA before visiting a recovery center. To register, go online to DisasterAssistance.gov or call the FEMA helpline at 800-621-3362. Help is available in most languages and phone lines are open 7 a.m. to 11 p.m. seven days a week until further notice.

Disaster survivors who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585 to register. Those who use 711 or VRS (Video Relay Service) or require accommodations while visiting a center may call 800-621-3362. All disaster recovery centers are accessible and equipped with tools to accommodate disaster survivors who need disability-related communication aids.

Visiting with a recovery specialist is not a requirement for survivors who want disaster assistance, but the centers are an excellent way for people to get answers to their questions about disaster aid and registration assistance.

Some of the services may include:

  • Status FEMA application

  • Disaster recovery guidance

  • Clarification of any written correspondence received

  • Housing assistance and rental resources information

  • Answers to questions, resolutions to problems and referrals to agencies that may provide further assistance

Assistance for eligible survivors can include grants for temporary housing and home repairs, and for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs. Low-interest disaster loans from SBA also may be available to cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

###

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.

 

Continued – 

FEMA/State Disaster Recovery Centers Open in Harnett and Nash Counties

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