AUSTIN, Texas – A State/FEMA Disaster Recovery Center (DRC) will open on Monday, July 20, at 12 p.m. in Blanco County for homeowners, renters and business owners who sustained damage as a result of the severe storms, tornadoes and flooding from May 4 to June 19.

Specialists from the State of Texas, the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA), nongovernmental organizations and the local community are on hand to answer questions and provide information on the types of assistance available to survivors. Services are provided in English and Spanish.

The recovery center serves survivors from any of the 42 counties designated for Individual Assistance who need one-on-one help. State and federal professionals will be available to assist eligible survivors to get help as quickly as possible.

Location and hours of operation

Gem of the Hills Community Center
2233 U.S. Hwy 281 North

Blanco, TX 78606

Monday, July 20 at 12 p.m. to 5 p.m.
After Monday: 9 a.m. to 5 p.m. Monday through Friday
 9 a.m. to 2 p.m. Saturday, Closed Sundays
The DRC will cease operations at 2 p.m. on Saturday, Aug. 1

People who had storm damage can register for FEMA assistance online at www.DisasterAssistance.gov or call 800-621-3362 toll-free from 7 a.m. to 10 p.m. daily until further notice. Multilingual operators are available.

Disaster assistance applicants who have a speech disability or hearing loss and use TTY should call 800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.

Visiting with a recovery specialist is not a requirement for survivors who want disaster assistance, but the centers are an excellent way for people to get answers to their questions about disaster aid and help applying for it. Some of the services may include:

  • Guidance regarding disaster recovery
  • Clarification of any written correspondence received
  • Housing Assistance and Rental Resources information
  • Answers to questions, resolutions to problems and referrals to agencies that may provide further assistance
  • Status of applications being processed by FEMA

Assistance for eligible survivors can include grants for temporary housing and home repairs, and for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs. Low-interest disaster loans from SBA may be available to cover losses not fully compensated by insurance or other resources and do not duplicate benefits of other agencies or organizations.

Eligible survivors should register with FEMA even if they have insurance. FEMA cannot duplicate insurance payments, but under-insured applicants may receive help after their insurance claims have been settled.

FEMA’s National Flood Insurance Program has a call center to answer Texas policyholders’ flood insurance questions. Specialists can help with servicing claims, providing general information and offering technical assistance to aid in recovery. To speak with a flood insurance specialist, call 800-621-3362 between 8 a.m. and 6 p.m.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4223. Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.
 

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4223, Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.

Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

 

 

 

 

 

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Disaster Recovery Center To Open in Blanco County for Texas Flood Survivors

WASHINGTON – The Federal Emergency Management Agency (FEMA) is reminding National Flood Insurance Program (NFIP) policyholders, who filed a claim as a result of Hurricane Sandy, that they have 60 days to register to have their files reviewed if they believe their claims were underpaid. FEMA set a Sept. 15, 2015 as the last day for policyholders to register.

FEMA is committed to ensuring every NFIP policyholder who filed a claim as a result of Hurricane Sandy receives every dollar they are due under their policy. The NFIP established a process for Hurricane Sandy survivors to have their files reviewed. Where warranted, additional payments will be made to those policyholders.

FEMA sent letters to approximately 142,000 NFIP policyholders who filed claims resulting from Hurricane Sandy, offering them an opportunity to have their files reviewed. To date, more than 8,900 policyholders have joined the process.

Establishing this review is just one step in the plan to ensure that the NFIP is survivor-centric and helps policyholders recover from flooding in a fair, transparent, and expeditious way. The Sandy claims review process is intended to be simple, navigable by the policyholder and does not require paid legal assistance. Additionally, there are several nonprofit service providers ready to offer free advice and answer questions policyholders may have. A list of these advocacy groups can be found on the claims review website at www.fema.gov/sandyclaims.

To be eligible for the review, policyholders must have experienced flood damage between Oct. 27, 2012 and Nov. 6, 2012 as a result of Hurricane Sandy. Policyholders can call the NFIP’s Hurricane Sandy claims center at 1-866-337-4262 to request a review.

Alternately, policyholders can go online to www.fema.gov/hurricane-sandy-nfip-claims to download a form requesting a review. The downloaded form may be filled out and emailed to FEMA-sandyclaimsreview@fema.dhs.gov to start the review process. 

For individuals who are deaf, hard of hearing, or have a speech disability using 711 or VRS, please call 866-337-4262.  For individuals using a TTY, please call 800-462-7585 to begin the review process.  Before contacting the claim center, policyholders are asked to have their flood insurance carrier name and policy number at hand.  

FEMA will request the policyholder’s claim file from their insurance company and forward it to the NFIP review office within two business days. Files will be assigned to a highly skilled, NFIP-certified adjuster who will serve as a caseworker for the insured. The entire process should take less than 90 days. Caseworkers will contact policyholders to guide them through the review process.

Policyholders who have already registered for the Hurricane Sandy claims review do not need to take any additional action and can expect to be contacted by their caseworker.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Original link – 

Last Day to Submit Hurricane Sandy Claims for Review is 60 days away

OKLAHOMA CITY – A Disaster Recovery Center (DRC) in Wagoner County set up to help people in Oklahoma affected by the severe storms, straight-line winds, flooding and tornadoes occurring May 5 through June 4 will close on Tuesday, July 21, at 7p.m.

Located at:

Coweta Intermediate High School
14699 South 305 East Avenue
Coweta, OK 74429
Hours: Monday – Saturday 7 a.m. to 7 p.m.; Sunday 1 p.m. to 5 p.m.

DRCs are one-stop shops where survivors can get information and guidance about what disaster assistance may be available.  Specialists from the Oklahoma Department of Emergency Management, the Federal Emergency Management Agency, the U.S. Small Business Administration and other federal agencies and volunteer organizations are on hand at the recovery centers to answer questions.

Survivors may apply for state and federal assistance online at www.DisasterAssistance.gov or by calling 800-621-3362 or (TTY) 800-462-7585. Those who use 711-Relay or Video Relay Services can call 800-621-3362 to register. Hours to register: 6 a.m. to 9 p.m. (Central Standard Time), Sunday to Saturday. Visiting a DRC is not required to qualify for assistance.

For more information on Oklahoma disaster recovery, click http://www.fema.gov/disaster/4222 or visit OEM at www.oem.ok.gov

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Link to article: 

State/FEMA Recovery Center to Close in Wagoner County

AUSTIN, Texas – A State/FEMA Disaster Recovery Center (DRC) will open on Monday, July 20, at 12 p.m. in Denton County for homeowners, renters and business owners who sustained damage as a result of the severe storms, tornadoes and flooding from May 4 to June 19.

Specialists from the State of Texas, the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA), nongovernmental organizations and the local community are on hand to answer questions and provide information on the types of assistance available to survivors. Services are provided in English and Spanish.

The recovery center serves survivors from any of the 42 counties designated for Individual Assistance who need one-on-one help. State and federal professionals will be available to assist eligible survivors get help as quickly as possible.

Location and hours of operation

Denton County EOC
9060 Teasley Lane

Denton, TX 76210
 12 p.m. to 6 p.m. Monday, 9 a.m. to 6 p.m. Tuesday through Saturday
The DRC will cease operations at 6 p.m. on Saturday, July 25

 

People who had storm damage can register for FEMA assistance online at www.DisasterAssistance.gov or call 800-621-3362 toll free from 7 a.m. to 10 p.m. daily until further notice. Multilingual operators are available.

Disaster assistance applicants who have a speech disability or hearing loss and use TTY should call 800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.

Visiting with a recovery specialist is not a requirement for survivors who want disaster assistance, but the centers are an excellent way for people to get answers to their questions about disaster aid and help applying for it. Some of the services may include:

  • Guidance regarding disaster recovery
  • Clarification of any written correspondence received
  • Housing Assistance and Rental Resources information
  • Answers to questions, resolutions to problems and referrals to agencies that may provide further assistance
  • Status of applications being processed by FEMA

Assistance for eligible survivors can include grants for temporary housing and home repairs, and for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs. Low-interest disaster loans from SBA may be available to cover losses not fully compensated by insurance or other resources and do not duplicate benefits of other agencies or organizations.

Eligible survivors should register with FEMA even if they have insurance. FEMA cannot duplicate insurance payments, but under-insured applicants may receive help after their insurance claims have been settled.

FEMA’s National Flood Insurance Program has a call center to answer Texas policyholders’ flood insurance questions. Specialists can help with servicing claims, providing general information and offering technical assistance to aid in recovery. To speak with a flood insurance specialist, call 800-621-3362 between 8 a.m. and 6 p.m.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4223. Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4223, Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.

Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

View this article – 

Disaster Recovery Center To Open in Denton County for Texas Flood Survivors

OKLAHOMA CITY – Disaster Recovery Centers (DRCs) will open in Carter, Marshall and Okfuskee counties to help people in Oklahoma who were affected by the severe storms, straight-line winds, flooding and tornadoes occurring May 5 through June 4.

The DRC in Carter County officially opens on Friday, July 17 at 7 a.m. at:

Convention Center (Conference Rooms 3 & 4)
2401 N. Rockford Road
Ardmore, OK 73401
Hours: Monday – Saturday 7 a.m. to 7 p.m.; Sunday 1 p.m. to 5 p.m.
(This DRC closes on July 24 at 7 p.m.)

The Mobile DRC in Marshall County officially reopens Friday, July 17 at 7 a.m. at:

Kingston Multi-Purpose Activity Center (KMAC)
Kingston Intermediate High School (Common Room)
403 North East Third Street
Kingston, OK 73149
Hours: Friday, Saturday & Monday 7 a.m. to 7 p.m.; Sunday 1 p.m. to 5 p.m.
(This mobile DRC closes on July 20 at 7 p.m.)

The Mobile DRC in Okfuskee County officially opens Friday, July 17 at 7 a.m. at:

County Fairgrounds (Administrative Building)
1201 E. Columbia
Okemah, OK 74859
Hours: Friday, Saturday, Monday & Tuesday 7 a.m. to 7 p.m.; Sunday 1 p.m. to 5 p.m.
(This mobile DRC closes on July 21 at 7 p.m.)

DRCs are one-stop shops where survivors can get information and guidance about what disaster assistance may be available.  Information from the Oklahoma Department of Emergency Management, the Federal Emergency Management Agency, the U.S. Small Business Administration and other federal agencies and volunteer organizations is available at recovery centers.

Survivors may apply for state and federal assistance online at www.DisasterAssistance.gov or by calling 800-621-3362 or (TTY) 800-462-7585. Those who use 711-Relay or Video Relay Services can call 800-621-3362.  Hours to register: 6 a.m. to 9 p.m. (Central Standard Time), Sunday to Saturday.

For more information on Oklahoma disaster recovery, click http://www.fema.gov/disaster/4222 or visit OEM at www.oem.ok.gov

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Source article: 

State/FEMA Recover Centers to Open in Carter, Marshall and Okfuskee Counties

NORTH LITTLE ROCK – Arkansas residents living in any of the nine counties declared a federal disaster area do not have to wait for an insurance settlement to register for disaster aid for damage from the severe spring storms.

“Arkansans may find they are underinsured or that their policies do not cover temporary housing while repairing or rebuilding their homes,” said Nancy M. Casper, the federal coordinating officer with FEMA. “Don’t wait for an insurance settlement before registering with FEMA — you could miss out on disaster aid you may be eligible for.”

Residents of Crawford, Garland, Howard, Jefferson, Little River, Miller, Perry, Sebastian and Sevier counties affected by the severe storms, tornadoes, straight-line winds, and flooding during the period of May 7 to June 15, 2015 may be eligible for disaster assistance.

Many of those with damage from the storms have already filed claims for damage through their insurance.  Recovery officials urge homeowners and renters to register for FEMA disaster assistance as well, even while waiting on an insurance settlement.

Once registered, applicants who expect their insurance policy to cover storm-related loss and damages are mailed a “Request for Information.” The letter details additional information to support the applicant’s need for federal disaster assistance. Applications are reviewed as part of the verification process by FEMA to avoid duplicating insurance payments.

“Don’t forget to call FEMA to update your application after you have settled with your insurance company,” said Casper. “Even if you are insured, your policy may not cover everything. Updating FEMA with insurance information could mean you are eligible for additional assistance funds.”

Individuals and business owners who sustained losses can apply for assistance by registering online at www.DisasterAssistance.gov or by calling 1-800-621-FEMA (3362) or by web enabled mobile device at m.fema.gov. Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362.

The toll-free telephone numbers operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice. Multilingual operators are available.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

 

 

 

Link:

FEMA Officials: Don’t Wait for Insurance Settlement to Seek Disaster Aid

NORTH LITTLE ROCK –Arkansas residents rebuilding from the severe storms of late spring will not lose Social Security benefits, pay additional taxes, or give up income-based benefit programs if they accept federal or state disaster aid.

In most cases, the Social Security Administration does not count federal or state disaster aid as income, according to recovery officials from FEMA and the Arkansas Department of Emergency Management.

FEMA/ADEM provided these answers to two common questions:

Question: Will receiving disaster aid result in my income being increased so that I am no longer eligible for Medicaid, welfare assistance, food stamps or Aid to Families with Dependent Children?

Answer: No. Assistance for housing and Other Needs Assistance (ONA) are not counted as income in determining eligibility for any income-based benefit programs funded by the U.S. government.

Question: If I earn more than a certain amount each year, I must repay $1 of my Social Security payment for every $2 earned. Will FEMA grants add to my income and require me to repay Social Security?

Answer: No. FEMA grants for housing and ONA are not counted as income.

Residents of nine Arkansas counties affected by the severe storms, tornadoes, straight-line winds, and flooding during the period of May 7 to June 15, 2015 may be eligible for disaster assistance. Residents of Crawford, Garland, Howard, Jefferson, Little River, Miller, Perry, Sebastian, and Sevier counties are encouraged to register for assistance with FEMA.

Individuals and business owners who sustained losses can apply for assistance by registering online at www.DisasterAssistance.gov or by calling 1-800-621-FEMA (3362) or by web enabled mobile device at m.fema.gov. Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362.

The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice. Multilingual operators are available.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

 

 

 

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FEMA, State Grants Will Not Affect Social Security or Benefits

OKLAHOMA CITY – Federal disaster assistance is now available to five more counties in Oklahoma as a result of the May 5 to June 4 storms. They are Delaware, Greer, Harmon, Nowata and Mayes counties.

Public Assistance funding helps repair or rebuild public infrastructure such as roads, bridges, water systems, utilities and public buildings such as schools.

Types of entities that may be eligible for Public Assistance include:

  • Local governments and special districts;
  • Certain private nonprofit organizations or institutions that conduct activities of a governmental nature and are open to the general public;
  • Federally recognized tribes; and
  • State government agencies.

Adair, Atoka, Beckham, Bryan, Caddo, Canadian, Carter, Choctaw, Cleveland, Coal, Comanche, Cotton, Custer, Craig, Creek, Dewey, Garvin, Grady, Grant, Haskell, Hughes, Jackson, Jefferson, Johnston, Kay, Kingfisher, Kiowa, Latimer, Le Flore, Logan, Love, Major, Marshall, McClain, McCurtain, McIntosh, Murray, Muskogee, Noble, Okfuskee, Oklahoma, Okmulgee, Ottawa, Pittsburg, Pontotoc, Pottawatomie, Pushmataha, Roger Mills, Seminole, Sequoyah, Stephens, Tillman, Wagoner and Washita counties are also eligible for Public Assistance funding, totaling 59 counties in all.

For more information on Oklahoma disaster recovery, click on http://www.fema.gov/disaster/4222  or visit the Oklahoma Emergency Management site at www.oem.ok.gov.

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The Oklahoma Department of Emergency Management (OEM) prepares for, responds to, recovers from and mitigates against emergencies and disasters. The department delivers services to Oklahoma cities, towns and counties through a network of more than 350 local emergency managers.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at www.twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

Link:  

FEMA Public Assistance Extended to Include Five Additional Oklahoma Counties

OKLAHOMA CITY – A Mobile Disaster Recovery Center (DRC) is set to reopen in McClain County on Tuesday, July 14 to help people in Oklahoma affected by the severe storms, straight-line winds, flooding and tornadoes occurring May 5 through June 4.

The mobile DRC officially opens on Tuesday, July 14, 2015 at 7 a.m. at:

Purcell Multi-Purpose Center (Conference Room)

1400 Chandler Road

Purcell, OK 73080

Hours are 7 a.m. to 7 p.m. Tuesday through Friday. (This mobile DRC closes on Friday, July 17 at 7 p.m.)

DRCs are one-stop shops where survivors can get information and guidance about what disaster assistance may be available.  Information from the Oklahoma Department of Emergency Management, the Federal Emergency Management Agency, the U.S. Small Business Administration and other federal agencies and volunteer organizations is available at recovery centers.

Survivors can apply for state and federal assistance online at www.DisasteraAssistance.gov or by calling 800-621-FEMA (3362) or (TTY) 800-462-7585. Those who use 711-Relay or Video Relay Services can call 800-621-3362 to register. Hours: 6 a.m. to 9 p.m. (Central Standard Time), Sunday to Saturday.

Individuals with disabilities and others with access and functional needs who require help registering, may contact FEMA using any of the above methods.

For more information on Oklahoma disaster recovery, click http://www.fema.gov/disaster/4222 or visit OEM at www.oem.ok.gov

 

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status.  If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

The Oklahoma Department of Emergency Management (OEM) prepares for, responds to, recovers from and mitigates against emergencies and disasters. The department delivers services to Oklahoma cities, towns and counties through a network of more than 350 local emergency managers.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at www.twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners, and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.

 

 

Continued here – 

State/FEMA Recovery Center Reopens in McClain County

AUSTIN, Texas – A State/FEMA Disaster Recovery Center (DRC) will open on Monday, July 13 at 12 p.m. in Travis County for homeowners, renters and business owners who sustained damage as a result of the severe storms, tornadoes and flooding from May 4 to June 19.

Specialists from the State of Texas, the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA), nongovernmental organizations and the local community are on hand to answer questions and provide information on the types of assistance available to survivors. Services are provided in English and Spanish.

The recovery center serves survivors from any of the 42 counties designated for Individual Assistance who need one-on-one help. State and federal professionals will be available to assist eligible survivors get help as quickly as possible.

Location and hours of operation

Emergency Operations Center-Building 1
1520 Rutherford Lane

Austin, TX 78754
9 a.m. to 6 p.m. Monday through Friday

9 a.m. to 2 p.m. Saturday
Closed Sunday

American Sign Language interpreters will be available on the following days:

  • Tuesday, July 14 from 1 p.m. to 4 p.m.
  • Wednesday, July 15 from 9 a.m. to 12 p.m.
  • Thursday, July 16 from 3 p.m. to 6 p.m.

People who had storm damage can register for FEMA assistance online at www.DisasterAssistance.gov or call 800-621-3362 toll free from 7 a.m. to 10 p.m. daily until further notice. Multilingual operators are available.

Disaster assistance applicants who have a speech disability or hearing loss and use TTY should call 800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.

Visiting with a recovery specialist is not a requirement for survivors who want disaster assistance, but the centers are an excellent way for people to get answers to their questions about disaster aid and help applying for it. Some of the services may include:

•          Guidance regarding disaster recovery

•          Clarification of any written correspondence received

•          Housing Assistance and Rental Resources information

•          Answers to questions, resolutions to problems and referrals to agencies that may provide further assistance

•          Status of applications being processed by FEMA

Assistance for eligible survivors can include grants for temporary housing and home repairs, and for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs. Low-interest disaster loans from SBA may be available to cover losses not fully compensated by insurance or other resources and do not duplicate benefits of other agencies or organizations.

Eligible survivors should register with FEMA even if they have insurance. FEMA cannot duplicate insurance payments, but under-insured applicants may receive help after their insurance claims have been settled.

FEMA’s National Flood Insurance Program has a call center to answer Texas policyholders’ flood insurance questions. Specialists can help with servicing claims, providing general information and offering technical assistance to aid in recovery. To speak with a flood insurance specialist, call 800-621-3362 between 8 a.m. and 6 p.m.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4223. Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.

###

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call
800-877-8339.

FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.

Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

More – 

Disaster Recovery Center To Open in Travis County for Texas Flood Survivors

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