Roy Wright, Deputy Associate Administrator for Insurance and Mitigation for the National Flood Insurance Program (NFIP), reminds policyholders that the deadline for requesting a review of their Hurricane Sandy claim is Sept. 15, 2015.

“If you feel your Sandy claim was underpaid, I encourage you to call us so we can take another look and we stand ready to take your calls,” Wright said. “FEMA has begun providing funds to policyholders who completed the review and were due additional payments on their claim,” Wright said.

More than 12,500 policyholders have entered the review process so far.

Getting started is as simple as making a telephone call. To be eligible for the review, policyholders must have experienced flood damage between Oct. 27, 2012 and Nov. 6, 2012 as a result of Hurricane Sandy and must have had an active NFIP flood policy at the time of the loss. Policyholders can call the NFIP’s Hurricane Sandy claims center at 866-337-4262 to request a review.  It is important to have your policy number and insurance company name when you call.

In advance of the approaching deadline, FEMA expanded its call center hours to make it easier for policyholders to request a review. The call center operates weekdays from 8 a.m. to 9 p.m. Eastern Daylight Time (EDT), Saturday and Sunday from 10 a.m. EDT to 6 p.m. EDT.

Policyholders can go online to www.fema.gov/hurricane-sandy-nfip-claims to download a form requesting a review. The downloaded form can be filled out and emailed to FEMA-sandyclaimsreview@fema.dhs.gov or faxed to 202-646-7970 to begin the review process. For individuals who are deaf, hard of hearing, or have a speech disability and use 711 or VRS, please call 866-337-4262.  For individuals using a TTY, please call 800-462-7585 to begin the review process.

When policyholders call, it is helpful if they have available as much information as possible, including the name(s) on the policy, the address of the damaged property and the ten-digit NFIP policy number that was in effect at the time of the loss. Policyholders will be asked a series of questions to determine whether they qualify for the review. If qualified, they will be called by an adjuster to begin the review. The timing of this call may be affected by the volume of requests. Most reviews can be concluded within 90 days.

Policyholders who have already requested a review of their claim do not have to call again. They are in the system and an adjuster will continue to work with them after the Sept. 15 deadline.

The Sandy Claims Review is intended to be simple for the policyholder and does not require paid legal assistance. Several nonprofit service providers are ready to offer free advice and answer questions policyholders may have. A list of these advocacy groups can be found on the claims review website at www.fema.gov/sandyclaims.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

 

 

 

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Deadline to Enter Hurricane Sandy Claims Review Is One Week Away

Tsunami racers, take your marks! This Sunday, September 13, Race the Wave participants will practice the tsunami evacuation route from the coast to higher ground in Cannon Beach, Oregon. We know that increasing preparedness levels across the board means greater community resilience, and Race the Wave is a great event to highlight during National Preparedness Month this September.

The race finishes at the higher ground of one of the community’s evacuation meeting points, where Cannon Beach will host a preparedness fair with interactive booths to learn more about how to prepare for emergencies and disasters.

Runners at starting line of race

Residents of Cannon Beach, Oregon gather for a 5K race following a tsunami evacuation route from the beach to a safe meeting spot. The race helped residents build the “muscle memory” of getting to safety, if they should feel an earthquake while they are on or near the beach.

Race the Wave uses the National Preparedness month themes of being disaster aware and taking action to prepare and makes those themes relevant for their community.

  • Know the Plan: Make a plan with your family about where you will meet. Know if you need to pick your kids up from school. Know where you need to go and what to bring with you.
  • Take the Route: Become familiar with signage in your area. Learn the evacuation route from where you live, work, and play. Evacuate on foot and avoid traveling by car if possible.
  • Race the Wave: Natural warnings are the best sign of a tsunami. If you feel the ground shaking, move quickly inland or to a higher elevation. Listen to the radio to learn of tsunami warnings originating from non-local causes.

This is the second annual Race the Wave event, which includes a 10k, 5k and 2k for all abilities to participate in; participants can run, walk or roll the route. Visitors and locals alike will learn about the risks posed by the Cascadia Subduction Zone, and what they can do to stay safe.

The Community of Cannon Beach, Clatsop County Office of Emergency Management, Oregon Office of Emergency Management, Oregon Department of Geology and Mineral Industries (DOGAMI), Oregon Office on Disability & Health at Oregon Health & Science University and the Federal Emergency Management Agency (FEMA) Region X office are coming together to support Race the Wave.

FEMA encourages everyone to take steps to become better prepared for an emergency. Whether it’s at home, at work, at school, or in the community, there’s a lot that you can do to be ready and help others be ready too.  This September, take time to get disaster prepared and take action to prepare.

What you can do:

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Know your evacuation routes – Race the Wave in Cannon Beach, OR Sept. 13

FRANKFORT, Ky. — Survivors of July’s storms can register for federal disaster aid at a temporary site in Breathitt County. The site will help people who were affected by the severe storms, tornadoes, straight-line winds, flooding, landslides and mudslides occurring July 11 through July 20.

The registration site is located at:

Breathitt County Library

1024 College Ave.

Jackson, KY 41339

It will be open Monday through Saturday from 9 a.m. to 4 p.m. EDT until further notice.

The site, staffed by a Disaster Survivor Assistance team, will offer registration assistance. Applicants can also check the status of their applications or get referrals to other resources. Specialists will also be available to provide guidance and answer questions on Individual Assistance.

Applicants who cannot come to the Applicant Registration Site and wish to update their contact information or ask questions concerning Federal Emergency Management Agency correspondence can call FEMA’s toll-free helpline at 800-621-3362 (TTY 800-462-7585, Video Relay Service 800-621-3362) from 7 a.m. to 10 p.m. (Eastern Daylight Time) or go online to DisasterAssistance.gov.

The deadline for survivors to register for federal assistance is Oct. 12.

The Small Business Administration will also be on hand to discuss its disaster loan program.

FEMA and the Commonwealth have made it a priority to reach survivors who need help – including people with disabilities and/or access and functional needs, senior citizens and people with limited English proficiency.

Survivors who need reasonable accommodation to apply for assistance or to visit the registration site may call 502-209-2749 or Kentucky 711 for TTY.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

For more information on Kentucky’s disaster recovery, visit www.fema.gov or http://kyem.ky.gov. On Facebook, go to http://www.facebook.com/KYEmergencyManagement. To receive Twitter updates: http://twitter.com/kyempio or www.twitter.com/femaregion4.

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Applicant Registration Site Opens in Breathitt County

PHILADELPHIA – FEMA Region III has developed a planning integration guide titled Plan Integration: Linking Local Planning Efforts, which is aimed at helping communities link mitigation principles and actions with various community plans in order to increase community resilience. The guide leads planners and community officials through synchronizing plans and facilitating interagency coordination to reduce risk before and after a disaster.

Use of the planning integration guide enhances risk reduction through community-wide planning by improving coordination; developing specific recommendations for integration into community-wide plans; compiling existing plan measures to include in your hazard mitigation plan; and meeting the Local Mitigation Plan Review Tool requirement to integrate hazard mitigation.

“The guide, Plan Integration: Linking Local Planning Efforts, is a tool communities can tap into to strengthen resiliency through enhanced hazard mitigation planning. Community resilience is directly tied to recovery, which means this resource has the potential for impacting all phases of the full disaster cycle,” said FEMA Region III Regional Administrator MaryAnn Tierney. “This kind of pilot program lays the foundation for stronger resilience in any community. When community planners who live and work in communities set their own resilience priorities they take ownership of mitigation planning and the enthusiasm that generates inspires others to do the same – and that can help jump-start even more widespread success.”

The planning integration guide uses step-by-step instructions and a checklist, real-world examples from communities, and illustrations to assist in gathering and organizing information. Through use of the guide and its resources and tools, communities can develop their own plan integration document as well as identify where gaps exist and develop strategies to address the gaps. The end result of this effort is a synchronized planning effort to increase community resiliency and reduce the risk posed by disasters.

Plan Integration: Linking Local Planning Efforts  is available at https://www.fema.gov/media-library/assets/documents/108893. For further information about the guide, contact fema-r3-hm-planning@fema.dhs.gov.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. FEMA Region III’s jurisdiction includes Delaware, the District of Columbia, Maryland, Pennsylvania, Virginia and West Virginia.  Stay informed of FEMA’s activities online: videos and podcasts are available at fema.gov/medialibrary and youtube.com/fema. Follow us on Twitter at twitter.com/femaregion3.

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Credit: 

FEMA Region III Introduces Plan Integration: Linking Local Planning Efforts

FRANKFORT, Ky. — Three weeks after President Obama declared a major disaster for Kentucky, approximately $5.3 million in federal aid has been approved to help those affected by the July storms and flooding.

More than 1,000 individuals and households have contacted the Federal Emergency Management Agency for help or information by calling the FEMA helpline at 800-621-3362/TTY 800-462-7585.

Some are seeking housing assistance from FEMA because the flooding made their home unlivable. Other forms of disaster assistance are provided by partner agencies such as the Small Business Administration. Other callers may be interested in disaster unemployment assistance.

The following summarizes the disaster recovery effort as of Sept. 2:

  • 504 households have been approved for FEMA grants that assist with temporary rentals and personal property loss.
  • More than $3 million is approved for housing grants, including short-term rental assistance and essential home repair costs on primary residences.
  • More than $480,000 is approved to cover other essential disaster-related needs, such as medical and dental expenses and lost personal possessions.
  • More than $1.7 million has been approved in Small Business Administration disaster loans.
  • 819 home inspections have been completed.
  • 692 visits have been made to disaster recovery centers by people affected by the disaster.
  • 2 disaster recovery centers (Johnson and Carter counties) are currently open.

No matter the degree of loss or insurance coverage, survivors are urged to apply for help. They can use any of the following methods:

  1. By phone, call 800-621-FEMA (3362) from 7 a.m. to 10 p.m. Assistance is available in most languages. People who are deaf or hard of hearing may call (TTY) 800-462-7585 or Video Relay Service 800-621-3362.
  2. Online at DisasterAssistance.gov.

Businesses, homeowners and renters that need help may contact the Small Business Administration directly at the SBA Disaster Customer Service Center at 800-659-2955 (TTY 800-877-8339), send an  email to disastercustomerservice@sba.gov or go to https://disasterloan.sba.gov/ela/ to apply.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

For more information on Kentucky’s disaster recovery, visit www.fema.gov or http://kyem.ky.gov. On Facebook, go to http://www.facebook.com/KYEmergencyManagement. To receive Twitter updates: http://twitter.com/kyempio or www.twitter.com/femaregion4.

 

Source:  

More than $5 million Approved for Disaster Aid to Kentucky Flooding Survivors

The Federal Emergency Management Agency (FEMA) is reminding National Flood Insurance Program (NFIP) policyholders who filed a claim as a result of Hurricane Sandy that two weeks remain to request a review if they believe their claims were underpaid for any reason. The deadline to request a review is Sept. 15, 2015.

More than 12,000 policyholders have entered the review process. FEMA has begun providing funds to policyholders who completed the review and were due additional payments on their claim.

To be eligible for the review, policyholders must have experienced flood damage between

Oct. 27, 2012 and Nov. 6, 2012 as a result of Hurricane Sandy and must have had an active NFIP flood policy at the time of the loss. Policyholders can call the NFIP’s Hurricane Sandy claims center at 866-337-4262 to request a review.

Policyholders can also go online to www.fema.gov/hurricane-sandy-nfip-claims to download a form requesting a review. The downloaded form can be filled out and emailed to FEMA-sandyclaimsreview@fema.dhs.gov or faxed to 202-646-7970 to begin the review process. For individuals who are deaf, hard of hearing, or have a speech disability and use 711 or VRS, please call 866-337-4262.  For individuals using a TTY, please call 800-462-7585 to begin the review process.

When policyholders call, it is helpful if they have available as much information as possible, including the name on the policy, the address of the damaged property and the ten-digit NFIP policy number that was in effect at the time of the loss. Policyholders will be asked a series of questions to determine whether they qualify for the review. If qualified, they will be called by an adjuster to begin the review. The timing of this call may be affected by the volume of requests. Most reviews can be concluded within 90 days.

The Sandy claims review is intended to be simple for the policyholder and does not require paid legal assistance. Several nonprofit service providers are ready to offer free advice and answer questions policyholders may have. A list of these advocacy groups can be found on the claims review website at www.fema.gov/sandyclaims.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at www.twitter.com/FEMASandy,www.twitter.com/fema, www.facebook.com/FEMASandy, www.facebook.com/fema, www.fema.gov/blog, and www.youtube.com/fema.Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Link: 

Last Day to Request Hurricane Sandy Claim Review is Two Weeks Away

KANSAS CITY, Mo. – This is the first week of National Preparedness Month (NPM) and in the Midwest it’s off to a roaring start with active outreach and conversations meant to inspire individuals and families to take action and prepare for flooding—the most common and costly disaster in the United States. Yes, it can happen where you live!

During this first week of NPM, the U.S. Department of Homeland Security’s Federal Emergency Management Agency’s 10 regional offices; county and local emergency managers; other federal agencies; businesses; voluntary and other organizations; as well as families and individuals will use news releases, social media, educational activities and events to promote the message that preparing for floods is important for protecting lives, livelihoods and properties.

“Flooding is fresh on the minds of many people in Iowa, Kansas, Missouri and Nebraska. With so much flooding during the past few months, it’s a good time to consider the true risk,” said FEMA Region VII Regional Administrator Beth Freeman. “But it’s not enough to simply realize flooding is a real threat for us all. This month, this week, today, we hope everyone will take action to develop and practice a family emergency communication plan for hazards like flooding. This year our theme is, ‘Don’t wait. Communicate. Make your emergency plan today.’”

Fewer than half of Americans have taken the time to plan what they will do if there is an emergency. Sitting down and developing a communication plan with loved ones doesn’t cost a thing, but can save a lot if a flood or another disaster impacts you and your family.

In addition to floods, hurricanes, wildfires, tornadoes and earthquakes also occur frequently and devastate lives across the country every year. To encourage disaster planning for all hazards, FEMA and the Ad Council just launched a new series of public service announcements (PSAs) in English and Spanish, at www.ready.gov/september,  The PSAs direct audiences to www.ready.gov/communicate for tools and resources to help develop and practice a family emergency communication plan.

Managed and sponsored by the Ready campaign, National Preparedness Month is designed to raise awareness and encourage Americans to take steps to prepare for emergencies in their homes, schools, organizations, businesses, and places of worship. National Preparedness Month is an opportunity to share emergency preparedness information and host activities across the country to help Americans understand what it truly means to be ready.

National Preparedness Month Weekly Themes

•Week 1 (September 1–5)  Flood

•Week 2 (September 6–12)  Wildfire

•Week 3 (September 13–19)  Hurricane

•Week 4 (September 20–26)  Power Outage

•Week 5 (September 27–30)  Lead up to National PrepareAthon! Day, September 30

National Preparedness Month culminates with National PrepareAthon! Day on September 30 when cities and counties across the country are planning community-wide events bringing together schools, their business community, government, faith leaders, hospitals, individuals and families, and others to participate in preparedness drills and activities for hazards that are relevant to their area.

For more information visit Ready.gov/September or follow the campaign on Facebook, at https://www.facebook.com/readygov, on Twitter, at https://twitter.com/Readygov,  or for FEMA Region VII, www.twitter.com/femaregion7. For more information about events for America’s PrepareAthon throughout September, and for National PrepareAthon! Day information, visit www.ready.gov/prepare.

Quick facts to consider as you plan:

•Text messages and social media can be better ways to communicate during an emergency when phone lines are tied up, or even not working.

•Homeowners and renters insurance don’t cover floods

•Talking to children about emergencies and involving them in the planning process helps children feel they have some control over what could happen during an emergency. It can also make recovery much easier on everyone.

 

Follow FEMA online at www.twitter.com/fema,  www.facebook.com/fema,  and www.youtube.com/fema.   Find regional updates from FEMA Region VII at www.twitter.com/femaregion7.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.  The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

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This First Week of National Preparedness Month, Make a Plan for Floods

PHILADELPHIA, Pa. –National Preparedness Month is here and FEMA Region III encourages everyone to take action to prepare. Beginning this month, FEMA Region III will use social media to promote a new preparedness campaign around hashtag “Throwback Thursday,” but with a preparedness focus (#tbtPrep). Region III will use this hashtag to focus on past regional and national disasters to help inform and guide preparedness actions so individuals and communities are better prepared. FEMA Region III will also push “Take Action Tuesday” (#TakeActionTue) messages, which will emphasize meaningful actions to build preparedness and reduce our risk to disasters.  Thursdays we remember.  Tuesdays we take action.

This social media campaign will ensure a constant drum beat of preparedness, providing everyone with the necessary tools.  FEMA Region III encourages the public, private businesses, organizations and individuals to use both hashtags to promote preparedness and guide meaningful actions to reduce individual and community risk.

Each of us can make a difference and promote preparedness. “By remembering past disasters and taking active steps to prepare today, we can reduce the impact that future disasters will have on all of us,” stated FEMA Region III Regional Administrator MaryAnn Tierney.

To take part, follow us on Twitter at twitter.com/femaregion3 and share preparedness information with your followers, family, and communities. For additional information on preparedness and to get involved, please visit FEMA.gov, Ready.gov, and America’s PrepareAthon!.

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Take Action Today and Be Prepared Tomorrow

AUSTIN, Texas – Apply by Aug. 27 for assistance from FEMA or the U.S. Small Business Administration (SBA). You have every reason to do so. 

If you are among thousands of Texans affected by the severe storms, tornadoes, straight-line winds and flooding that occurred from May 4 to June 22, you may be eligible for a grant or low-interest loan from the SBA. If you answer YES to any of the following questions and were affected by the disaster, you may be eligible.

  • Are you a homeowner, renter or business of any size with disaster-related damage? 

  • Did you file an insurance claim for damage and have not received your settlement? 

  • Are you uninsured or under-insured and have unmet needs?

  • Do you need help applying because English is your second language?

  • Are you a Qualified Alien or the parent of a U.S. citizen in your household?

  • Are you a person with a disability or have an access or functional need?

  • Do you receive Social Security, Medicaid food stamps and are concerned help will affect your benefits?

  • Do you need help, but feel others need it more or that there won’t be enough assistance for everyone?

  • Do you feel you will not qualify for a low-interest loan?

If you have questions or concerns about applying for disaster assistance, call the FEMA helpline before the Aug. 27 deadline. Tell your friends and neighbors that help may be available, but they must register before the deadline.

Remember, FEMA grants do not have to be repaid and you are not required to accept an SBA loan. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Find answers to questions on http://www.fema.gov/disaster/4223. Topics include rumor control, recovery information, recovery center locations and hours, links to apply for assistance and other resources, information about flood insurance, news releases, fact sheets, photographs and blogs.

You can apply for FEMA assistance online at www.DisasterAssistance.gov or by calling 800-621-3362 toll free from 7 a.m. to 10 p.m. (local time). Multilingual operators are available. Disaster assistance applicants who have a speech disability or hearing loss and use TTY should call 800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 800-621-3362.

You also can visit a Disaster Recovery Center. Assistive equipment is available. To find the nearest DRC, go online to http://asd.fema.gov/inter/locator/home.htm.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.

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Texans Have Every Reason to Register for Disaster Assistance

SAIPAN – Over 7,200 registrations have been received by FEMA for disaster assistance as a result of damages sustained by Typhoon Soudelor (DR 4235) and nearly $2.6 Million has been approved for survivors so far. FEMA encourages all who have been suffered damages from Typhoon Soudelor, August 1-3, to register for Disaster Assistance.

Individuals and households on Saipan can register with FEMA by calling 1-800-621-3362; those who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585. Multilingual interpreters are available at the FEMA registration number, including Chinese, Tagalog, Japanese, and Korean. They can also apply online at www.DisasterAssistance.gov.

A joint Commonwealth of the Northern Mariana Islands (CNMI) and FEMA Disaster Recovery Center (DRC) is open at the Pedro P Tenorio Multi-purpose Center in Susupe to help individuals and families affected by Typhoon Soudelor with the recovery process. Normal hours of operation are Monday-Saturdays 8 a.m. to 5 p.m.; Sundays 10 a.m.-4 p.m.

After registering online or by telephone, survivors can access “one-stop shop” service at the DRC and receive assistance with additional registration needs such as case inquiries and updates. Subject matter experts from FEMA and the U.S. Small Business Administration will be available at the DRC. Translators and Sign Language Interpreters are available at the DRC.

Whether applying online from your computer or smartphone, or over the phone through a FEMA call center, you should have a pen and paper and the following information ready:

· Your Social Security number

 **If you do not have your SSN card, you can show a Medicare/Medicaid card, W2 form, or filed tax return.

· Current and pre-disaster address with zip code

· Directions to property

· A working telephone number where FEMA can contact you

· Address where you can receive mail

· Insurance information if available

· Total household annual income

· A routing and account number from your bank (only necessary if you want to have disaster assistance funds transferred directly into your bank account)

· A description of your losses that were caused by the disaster

Before your housing inspection occurs, you should have an Owner Occupancy Form that shows proof you are the official home owner or renter. Forms are available at the DRC or at the following fire stations:

· Station 1- Susupe

· Station 2- Garapan

· Station 4- Koblerville

· Station 5- Kagman

After you’ve completed your application for assistance, you will receive a FEMA application number. Write down this number and keep it for future reference. This is one of your unique identifiers, do not share this number with persons not involved in assisting with your disaster recovery.

FEMA verifies the name and Social Security number of those registering for disaster assistance. If the name and Social Security number on file with the Social Security administration do not match the information you provide you will be asked to submit a copy of an original document, e.g. marriage license, military ID, tax documents, etc., for proof of identity. A need to review and update identity documentation may cause delays in delivery of assistance.

If you are attempting to complete an application online and your identity information does not match, you will receive an Identification Validation Error message advising you to review the information you entered. If you cannot pass the identity verification, this error message will advise you to call 1-800-621-FEMA (3362), or (TTY) 1-800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

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Applying for Disaster Assistance – What Information Do I Need to Apply?

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