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Disaster Recovery Centers Open in Central Texas

AUSTIN, Texas – Three State/FEMA Disaster Recovery Centers (DRCs) are now open in Bastrop and Travis Counties for homeowners, renters and business owners who sustained damage as a result of the ongoing severe storms, tornadoes, straight-line winds and flooding from Oct. 22 to Oct. 31.

Specialists from the State of Texas, the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA), nongovernmental organizations and the local community are on hand to answer questions and provide information on the types of assistance available to survivors.

The DRC locations and hours of operation are:

Bastrop County

Church of Christ

287 FM 20

Bastrop, TX 78602

9 a.m. to 6 p.m. Monday-Friday
9 a.m. to 2 p.m. Saturday

Closed Sunday

Travis County

Elroy Community Library

13512 FM 812

Del Valle, TX 78617

9 a.m. to 6 p.m. Monday-Friday
9 a.m. to 2 p.m. Saturday

Closed Sunday

Dove Springs Recreation Center

5801 Ainez Drive

Austin, TX 78744

9 a.m. to 6 p.m. Monday-Friday
9 a.m. to 2 p.m. Saturday

Closed Sunday

If possible, register for FEMA assistance by phone or online before visiting a center. Going to a DRC is not a requirement of registration, but specialists there can provide guidance regarding disaster recovery and rental resources, explain written correspondence received from FEMA, inform survivors of the status of their application, make referrals to other organizations and answer questions.

Survivors can apply online at DisasterAssistance.gov or by phone (voice, 711 or relay service) at
800-621-3362. TTY users should call 800-462-7585. The toll-free lines are open 7 a.m. to 10 p.m. seven days a week. Applicants will be asked to provide:

Social Security number
Address of the damaged primary residence
Description of the damage
Information about insurance coverage
A current contact telephone number
An address where they can receive mail
Bank account and routing numbers for those preferring direct deposit of funds

The presidential disaster declaration of Nov. 25 makes federal assistance available to eligible individuals and business owners in 15 counties: Bastrop, Brazoria, Caldwell, Comal, Galveston, Guadalupe, Hardin, Harris, Hays, Hidalgo, Liberty, Navarro, Travis, Willacy and Wilson.

Assistance for eligible survivors can include grants for temporary housing and home repairs, and for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs. Also, low-interest disaster loans from the SBA are available for Businesses of all sizes (including landlords), private nonprofits, homeowners and renters.

Low-interest disaster loans help fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. Economic Injury disaster loans are available to businesses and private-nonprofits to assist with working capital needs as a direct result of the disaster.

Eligible survivors should register with FEMA even if they have insurance. FEMA cannot duplicate insurance payments, but under-insured applicants may receive help after their insurance claims have been settled.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

Disaster Recovery Centers Open in Central Texas

Help Remains Available After Disaster Recovery Centers Close in Elgin, Huger and Newberry

COLUMBIA, S.C. – Three disaster recovery centers will close Saturday, Dec. 5 at 3 p.m.:

Blaney Fire Department at 1200 Rose St. in Elgin
Berkeley County Emergency Management Station No. 7 at 1501 Recreation Road in Huger
Newberry County Sheriff’s Office at 540 Wilson Road in Newberry

Applicants in Elgin, Huger and Newberry may still visit other recovery centers to ask disaster assistance questions. They can locate their closest center by visiting asd.fema.gov/inter/locator/home.htm.

Representatives from the South Carolina Emergency Management Division, Federal Emergency Management Agency, U.S. Small Business Administration and other agencies are at centers to answer questions about disaster assistance and low-interest loans.

Applicants also can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

For the latest information on South Carolina flood recovery operations, visit scemd.org and fema.gov/disaster/4241.

Help Remains Available After Disaster Recovery Centers Close in Elgin, Huger and Newberry

Long-Term Recovery Groups Provide Safety Net for Calaveras and Lake County Wildfire Survivors

SACRAMENTO, Calif. – To date, $27 million in total federal assistance has made a large impact on helping survivors of the Butte and Valley wildfires repair and rebuild. The Federal Emergency Management Agency (FEMA), California Governor’s Office of Emergency Services (Cal OES), and the U.S. Small Business Administration (SBA) know it takes a whole community effort to recover.

When personal resources, insurance, and government loans and grants are not sufficient to meet the needs of disaster survivors, local long-term recovery groups (LTRG) are formed to provide safety nets.

LTRGs are coordinated with support from Cal OES and FEMA to help individuals, families, and their communities recover. These groups, which are comprised of representatives from local, state, non-profit, and faith-based organizations, help identify the unmet needs of individuals and families.

“Calaveras Recovers” and “Team Lake County” have established themselves as the LTRGs in their respective counties. Each team consists of organizations that can bring experience, money, manpower, and material to assist with recovery needs. They have executive boards, mission statements, by-laws and subcommittees. Fiduciary sponsors participate to ensure monetary donations are properly managed.

The LTRGs organize community volunteers; provide technical assistance to help nonprofit organizations access whole community resources; and assist in determining the most effective and efficient recovery strategies.

“These LTRGs bring together a wealth of local knowledge, from what people are lacking, to who can provide the help. They truly are a safety net for disaster survivors,” said Tim Scranton, FEMA’s federal coordinating officer for the fires in Calaveras and Lake Counties.

“The services and information provided by LTRGs is another valuable resource to help wildfire survivors recover,” said Charles Rabamad, California’s deputy state coordinating officer for the wildfires.

Backing and guiding the LTRGs are the Voluntary Agency Liaisons (VAL). VALs, consisting of state and FEMA representatives, serve as a source of knowledge for LTRGs based on years of providing disaster recovery efforts and addressing unmet needs.

An LTRG team that is well integrated with local emergency management and is following best practices can have a dramatic positive impact on community recovery. It can become an ongoing resource to address unmet survivor needs, support community efforts to recover, and increase awareness of hazard mitigation measures.

Calaveras Recovers has established a website, www.calaverasrecovers.net, to maintain communication with the public. Site visitors can learn about meetings and see the list of LTRG member organizations.

Team Lake County has created a public Facebook page, www.facebook.com/teamlakecounty, which enables conversation and comments from viewers. Facebook membership is not required. A website is available at www.teamlakecounty.org.

For more information on California’s wildfire recovery, visit: caloes.ca.gov or fema.gov/disaster/4240 and follow us on Twitter @femaregion9 and @Cal_OES and on Facebook at facebook.com/FEMA and facebook.com/CaliforniaOES.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). If you have a speech disability or hearing loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362.

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Long-Term Recovery Groups Provide Safety Net for Calaveras and Lake County Wildfire Survivors

Return SBA Application Now Because Flood Damage May Show Up Later

COLUMBIA, S.C. –Expensive flood-related damage is not always evident immediately.

Survivors of South Carolina’s October heavy rains and severe floods may be unaware of issues that might show up in their homes or businesses in the weeks or months after the flood. These include:

Malfunctions to furnaces or other expensive appliances not in use during the flood
Home foundation settling
Unknown structure damage

Eligible applicants may use U.S. Small Business Administration low-interest disaster loans to pay for these repairs. Nobody is required to accept a loan but having an offer may assist eligible applicants with financial resources if they discover flood-related damage.

It’s also important for survivors who registered with FEMA to return completed SBA applications because it may make them eligible for certain FEMA grants. These grants include paying for flood-damaged furniture, appliances and vehicles.

The South Carolina Emergency Management Division, FEMA and the SBA encourage survivors to increase their options in finding ways to pay for undiscovered damage by returning completed SBA disaster loan applications by Jan. 4, 2016.

Homeowners may be eligible to receive low-interest loans of up to $200,000 for flood-related repairs to their primary residences. Homeowners and renters may also borrow up to $40,000 to repair or replace damaged or destroyed personal items such as appliances, furniture and vehicles. Businesses and private nonprofits may borrow up to $2 million to repair or replace flood-damaged property. Eligible applicants may be able to borrow money from the SBA before insurance claim decisions.

Many survivors were referred to the SBA following their application with FEMA. They may obtain more information by visiting the SBA website sba.gov/disaster or call SBA’s Disaster Assistance Customer Service Center at 800-659-2955 or TTY 800-877-8339. Those who use 711 or Video Relay Service may call 800-659-2955.

Survivors may apply online using the Electronic Loan Application via the SBA’s secure website at disasterloan.sba.gov/ela.

They may also visit any disaster recovery center where SBA customer service representatives can answer questions, help complete loan applications and close loans. For the nearest location go to asd.fema.gov/inter/locator/home.htm.

Survivors may register with FEMA online at DisasterAssistance.gov or by calling 800-621-3362 or TTY 800-462-7585 toll free from 7 a.m. to 10 p.m. daily. Survivors who use 711 or Video Relay Service may call 800-621-3362. The last day to register is Jan. 3, 2016.

Originally posted here:

Return SBA Application Now Because Flood Damage May Show Up Later

FEMA Extends South Carolina’s Disaster Assistance Application Deadline

COLUMBIA, S.C. – The deadline for survivors of South Carolina’s historic floods to register for Federal Emergency Management Agency disaster assistance has been extended an additional 30 days to Jan. 3, 2016.

The extension agreed upon by the state and FEMA is for survivors living in 24 counties designated for FEMA’s Individuals and Households Assistance program: Bamberg, Berkeley, Calhoun, Charleston, Clarendon, Colleton, Darlington, Dorchester, Fairfield, Florence, Georgetown, Greenville, Greenwood, Horry, Kershaw, Lee, Lexington, Marion, Newberry, Orangeburg, Richland, Spartanburg, Sumter and Williamsburg.

Federal disaster assistance for individuals and families may include money for temporary housing; rental assistance; emergency home repairs; personal property losses; medical, dental and funeral expenses; and other serious disaster-related expenses not covered by insurance.

There are several ways to register. Individuals may register online at DisasterAssistance.gov or by phone 800-621-3362 or TTY 800-462-7585 toll free from 7 a.m. to 10 p.m. daily. Survivors who use 711 or Video Relay Service or require accommodations while visiting a disaster recovery center may call 800-621-3362.

Survivors may also register at a disaster recovery center. They can locate their closest center by visiting asd.fema.gov/inter/locator/home.htm.

For more information on South Carolina’s disaster recovery, visit www.fema.gov/disaster/4241.

See the article here:

FEMA Extends South Carolina’s Disaster Assistance Application Deadline

What Texans Should Expect after FEMA Registration

AUSTIN, Texas—After disaster survivors have registered for federal disaster assistance, FEMA will ask them to provide information on disaster damage, proof of identity and residence, insurance and other documentation, to determine eligibility.

As a first step, a FEMA contract inspector will contact applicants to make an appointment to view disaster damage. It is important to provide good contact information at the time of registration and keep the appointment to keep the application moving forward.

Applicants unable to be present for the inspection can designate someone in the household over 18 years of age who was living in the household prior to the disaster. If an inspection cannot be made, FEMA cannot continue to process the application. Applicants should contact FEMA if they have not heard from an inspector within one week of registering.

The inspector is thoroughly trained and uses specialized software to verify disaster damage quickly. The inspection may only last 10 or 20 minutes. The inspector does not make decisions on eligibility; FEMA will notify applicants in writing of its decision.

Homeowners may use FEMA housing assistance grants to repair or replace:

Key systems such as plumbing, electrical and heating;
Structural components such as roofs, outside walls and foundations;
Windows, doors, floors, walls, ceiling, cabinetry
Septic and well systems
Mobile home resetting and anchoring, and reconnecting utilities

Renters and homeowners may qualify for grants for other disaster-related necessary expenses and serious needs, such as clothing, child care, room furnishings and appliances, medical and dental costs, specialized tools, heating fuels, vehicles and moving and storage expenses.

Both homeowners and renters should be able to provide identification and proof of occupancy, such as a lease, rent receipt or utility bill. Additionally, homeowners will be asked to provide proof of ownership, such as a property deed or title, mortgage payment book, property insurance policy or tax receipts.

Important documents destroyed in the disaster may be duplicated with help from outside sources, such as a county clerk’s office, insurance agency, or utility company.

Although there are other legitimate inspectors in the field, beware of people posing as FEMA inspectors or “FEMA approved” repair contractors. FEMA makes no such endorsements. In a disaster, scammers abound; be cautious with strangers, especially those from outside the area.

Legitimate FEMA inspectors will have the applicant’s nine-digit case number assigned at registration. Inspections are free; inspectors are not authorized to ask for personal financial information other than to verify information provided at registration.

To apply for federal disaster assistance, call FEMA at 800-621-3362 or go online to www.DisasterAssistance.gov. Toll-free lines are open from 7 a.m. to 10 p.m. daily. Multilingual operators are available. Disaster assistance applicants who have a speech disability or hearing loss and use TTY should call 800-462-7585 directly; for those who use 711 or Video Relay Service, call 800-621-3362.

Texans in the following counties may register for disaster assistance for damage or losses sustained during the period Oct. 22 to Oct. 31: Bastrop, Brazoria, Caldwell, Comal, Galveston, Guadalupe, Hardin, Harris, Hays, Hidalgo, Liberty, Navarro, Travis, Willacy and Wilson.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4245, Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.

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Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

What Texans Should Expect after FEMA Registration

Storm Survivors in Texas Encouraged to Register for Disaster Assistance

AUSTIN, Texas—Texans who sustained damage or losses from the severe storms, tornadoes, straight-line winds and flooding that occurred Oct. 22 through Oct. 31 can now register for disaster assistance with the Federal Emergency Management Agency (FEMA).

The presidential disaster declaration of Nov. 25 makes federal assistance available to eligible individuals and business owners in 15 counties: Bastrop, Brazoria, Caldwell, Comal, Galveston, Guadalupe, Hardin, Harris, Hays, Hidalgo, Liberty, Navarro, Travis, Willacy and Wilson.

Survivors can apply online at DisasterAssistance.gov or by phone at 800-621-3362 or (TTY) 800-462-7585. Applicants who use 711 or Video Relay Service may call 800-621-3362. The toll-free numbers are open 7 a.m. to 10 p.m. seven days a week.

Applicants will be asked for the following information:

Social Security number
Address of the damaged primary residence
Description of the damage
Information about insurance coverage
A current contact telephone number
An address where they can receive mail
Bank account and routing numbers for direct deposit of funds

Disaster assistance for homeowners and renters may include grants to help pay for:

Temporary housing
Essential home repairs
Uninsured and underinsured personal property losses
Other serious disaster-related needs not covered by insurance.

Long-term, low-interest disaster loans from the U.S. Small Business Administration (SBA) are available for businesses of all sizes (including landlords), private nonprofits, homeowners and renters. Disaster loans cover losses not fully compensated by insurance or other recoveries.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

Registering with FEMA is required for federal aid, even if a survivor has registered with another disaster-relief organization, such as the American Red Cross, or received federal disaster assistance as a result of a previous disaster.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4245, Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.

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Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

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Storm Survivors in Texas Encouraged to Register for Disaster Assistance

FEMA Mitigation Advisers Offer Guidance to Flood Survivors in Charleston, Darlington, Dorchester, Greenwood, Horry and Richland Counties

COLUMBIA, S.C. – As South Carolinians rebuild and repair after the recent historic floods, the Federal Emergency Management Agency and local home improvement stores have teamed up to provide free information, tips and literature on making homes stronger and safer.

FEMA mitigation specialists will be on hand to answer questions and offer home improvement tips to prevent and lessen damage from future disasters. Most of the information is geared towards do-it-yourself work and general contractors.

Advisers will be available at the following locations from Nov. 28 through Dec. 1. Hours and location are as follows:

Lowe’s located at 1104 Market Center Blvd. in Charleston (Saturday, 7 a.m. to 5:30 p.m.; Sunday, 8 a.m. to 6:30 p.m.; Monday, 7 a.m. to 5:30 p.m.; and Tuesday, 7 a.m. to 5:30 p.m.)
Lowe’s located at 513 Bypass 72 Northwest in Greenwood (Saturday, 7 a.m. to 5:30 p.m.; Sunday, 8 a.m. to 6:30 p.m.; Monday, 7 a.m. to 5:30 p.m.; and Tuesday, 7 a.m. to 5:30 p.m.)
Lowe’s located at 819 South Fourth St. in Hartsville (Saturday, 7 a.m. to 5:30 p.m.; Sunday, 8 a.m. to 6:30 p.m.; Monday, 7 a.m. to 5:30 p.m.; and Tuesday, 7 a.m. to 5:30 p.m.)
Home Depot located at 620 Highway 17 North in North Myrtle Beach (Saturday, 7 a.m. to 5:30 p.m.; Sunday, 8 a.m. to 6:30 p.m.; Monday, 7 a.m. to 5:30 p.m.; and Tuesday, 7 a.m. to 5:30 p.m.)
Home Depot located at 285 Forum Drive in Columbia (Saturday, 7 a.m. to 5:30 p.m.; Sunday, 8 a.m. to 6:30 p.m.; Monday, 7 a.m. to 5:30 p.m.; and Tuesday, 7 a.m. to 5:30 p.m.)
Ace located at 5726 Memorial Blvd. in Saint George (Saturday, 8 a.m. to 5 p.m.; Sunday, closed; Monday and Tuesday, 8 a.m. to 6 p.m.)

Mitigation teams will also have free reference booklets in English and Spanish on protecting your home from flood damage. More information about strengthening property can be found at fema.gov/what-mitigation.

Link –

FEMA Mitigation Advisers Offer Guidance to Flood Survivors in Charleston, Darlington, Dorchester, Greenwood, Horry and Richland Counties

Texas Receives Federal Disaster Declaration; Texans Urged to Apply for Disaster Aid

Texas Receives Federal Disaster Declaration; Texans Urged to Apply for Disaster Aid

DENTON, Texas – Texans affected by the recent severe storms should register now with the Federal Emergency Management Agency (FEMA).

President Barack Obama issued a major disaster declaration Nov. 25 for 15 Texas counties. It makes federal Individual Assistance available to eligible families, individuals, renters and business owners in Bastrop, Brazoria, Caldwell, Comal, Galveston, Guadalupe, Hardin, Harris, Hays, Hidalgo, Liberty, Navarro, Travis, Willacy and Wilson counties.

People in these 15 counties who had damage from the Oct. 22-31 storms can register for FEMA assistance three ways:

Online, or via smartphone or web-enabled device, at www.DisasterAssistance.gov;
By calling 1-800-621-3362 or (TTY) 1-800-462-7585. The registration hotline will be open on Thanksgiving Day.

Assistance for eligible survivors can include grants for temporary housing and home repairs, and for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs. Long-term, low-interest disaster loans from the U.S. Small Business Administration (SBA) also may be available to cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

Registering with FEMA is required for federal aid, even if the person has registered with another disaster-relief organization such as the American Red Cross, or local community or church organization. FEMA registrants must use the name that appears on their Social Security card. Applicants will be asked to provide:

Social Security number
Address of the damaged home or apartment
Description of the damage
Information about insurance coverage
A current contact telephone number
An address where they can get mail
Bank account and routing numbers if they want direct deposit of any financial assistance.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800)877-8339.

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Source:

Texas Receives Federal Disaster Declaration; Texans Urged to Apply for Disaster Aid

Federal aid programs for the state of Texas

Following is a summary of key federal disaster aid programs that can be made available as needed and warranted under President Obama’s disaster declaration issued for the State of Texas.

Assistance for Affected Individuals and Families Can Include as Required:

Rental payments for temporary housing for those whose homes are unlivable. Initial assistance may be provided for up to three months for homeowners and at least one month for renters. Assistance may be extended if requested after the initial period based on a review of individual applicant requirements. (Source: FEMA funded and administered.)
Grants for home repairs and replacement of essential household items not covered by insurance to make damaged dwellings safe, sanitary and functional. (Source: FEMA funded and administered.)
Grants to replace personal property and help meet medical, dental, funeral, transportation and other serious disaster-related needs not covered by insurance or other federal, state and charitable aid programs. (Source: FEMA funded at 75 percent of total eligible costs; 25 percent funded by the state.)
Unemployment payments up to 26 weeks for workers who temporarily lost jobs because of the disaster and who do not qualify for state benefits, such as self-employed individuals. (Source: FEMA funded; state administered.)
Low-interest loans to cover residential losses not fully compensated by insurance. Loans available up to $200,000 for primary residence; $40,000 for personal property, including renter losses. Loans available up to $2 million for business property losses not fully compensated by insurance. (Source: U.S. Small Business Administration.)
Loans up to $2 million for small businesses, small agricultural cooperatives and most private, non-profit organizations of all sizes that have suffered disaster-related cash flow problems and need funds for working capital to recover from the disaster’s adverse economic impact. This loan in combination with a property loss loan cannot exceed a total of $2 million. (Source: U.S. Small Business Administration.)
Loans up to $500,000 for farmers, ranchers and aquaculture operators to cover production and property losses, excluding primary residence. (Source: Farm Service Agency, U.S. Dept. of Agriculture.)
Other relief programs: Crisis counseling for those traumatized by the disaster; income tax assistance for filing casualty losses; advisory assistance for legal, veterans’ benefits and social security matters.

How to Apply for Assistance:

Affected individuals and business owners in designated areas can begin the disaster application process by registering online at www.DisasterAssistance.gov or by calling 1-800-621-FEMA (3362) or by web enabled mobile device at m.fema.gov. Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice. Applicants registering for aid should be prepared to provide basic information about themselves (name, permanent address, phone number), insurance coverage and any other information to help substantiate losses.

FEMA’s mission is to support our citizens and first responders and ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Stay informed of FEMA’s activities online: videos and podcasts available at www.fema.gov/medialibrary and www.youtube.com/fema ; follow us on Twitter at www.twitter.com/fema and on Facebook at www.facebook.com/fema.

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Federal aid programs for the state of Texas

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