WASHINGTON – The Federal Emergency Management Agency (FEMA) is accepting applications for individuals to serve on the new Integrated Public Alert and Warning System, or IPAWs, subcommittee of the National Advisory Council (NAC).

As mandated in the IPAWs Modernization Act of 2015, the subcommittee will develop and submit recommendations for an improved integrated public alert and warning system to the NAC. The subcommittee will consider common alerting and warning protocols, standards, terminology, and operating procedures to ensure standards and operating procedures exist for a national public alert warning system.

Currently IPAWS is a modernization and integration of the nation’s alert and warning infrastructure. Federal, state, local, tribal and territorial alerting authorities use IPAWS as a way to alert and warn the public about serious emergencies using the Emergency Alert System (EAS), Wireless Emergency Alerts (WEA), the National Oceanic and Atmospheric Administration (NOAA) Weather Radio, and other public alerting systems from a single interface. 

The IPAWS subcommittee will be comprised of federal officials from FEMA, the Federal Communications Commission, the Department of Homeland Security, the National Oceanic and Atmospheric Administration, the Department of Commerce and the National Council on Disability, in line with Congressional mandated membership guidelines.

The FEMA Administrator and the NAC will appoint members from applicants representing the following disciplines to ensure a variety of expert perspectives are reflected in the subcommittee:

  • Local, state and tribal government officials;
  • Emergency managers and first responders;
  • Vendors, developers and manufacturers of communications systems;
  • Broadcasting, cable or satellite industry officials;
  • National organizations representing either people with disabilities, functional needs, the elderly, or limited English proficiency; and
  • Consumer privacy advocates.

Subcommittee appointment terms will begin in 2017 and end upon the termination of the IPAWS Subcommittee in April 2019.  The IPAWS Subcommittee will meet approximately four times a year, twice in person and twice via webinar.

Individuals interested in serving on the NAC’s IPAWS Subcommittee are invited to apply for appointment by submitting a resume or curriculum vitae (CV) to the Office of the National Advisory Council, by fax, email, or mail. Letters of recommendation may also be provided, but are not required. Applications and/or nominations must also include the following information: the applicant’s full name, home and business phone numbers, preferred e-mail address, home and business mailing addresses, current position title and organization, and the discipline area of interest (i.e., emergency management). Applications will be accepted until October 6, 2016.

Members selected for the council serve without compensation from the federal government.  However, consistent with the charter, members receive travel reimbursement and per diem, under applicable federal travel regulations. Registered lobbyists, current FEMA employees, Disaster Assistance Employees, Reservists, FEMA contractors, and potential FEMA contractors will not be considered for subcommittee membership.

For more information on the NAC, IPAWS Subcommittee and application procedures visit:  www.fema.gov/national-advisory-council.

 

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Background: In 2007, FEMA began modernizing the nation’s public alert and warning system by integrating new technologies into the existing alert systems.  The new system, known as the Integrated Public Alert and Warning System (IPAWS) became operational in 2011. Today, IPAWS supports over 700 local, state, tribal, and federal users through a standardized message format. IPAWS enables public safety alerting authorities such as emergency managers, police and fire departments to send the same alert and warning message over multiple communication pathways at the same time to citizens in harm’s way, helping to save lives. For more information on FEMA’s IPAWS, go to: www.fema.gov/ipaws.  For more preparedness information, go to www.ready.gov.

Background: The NAC consists of up to 35 members, all of whom are experts and leaders in their respective fields. The members of the NAC are appointed by the FEMA Administrator and are composed of federal, state, tribal, local, and private-sector leaders and subject matter experts in law enforcement, fire, emergency medical services, hospital, public works, emergency management, state and local governments, public health, emergency response, standard settings and accrediting organizations, representatives of individuals with disabilities, infrastructure protection, cyber security, communications, and homeland security communities.

 

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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FEMA Seeks Applicants for Integrated Public Alert and Warning System (IPAWS) Subcommittee of the FEMA National Advisory Council

BATON ROUGE, La. – The disaster recovery center at the following address is closing at 6 p.m. on Friday, Sept. 16:

Pointe Coupee Parish

Location:  False River Parking Lot
                  1200 Major Parkway
                  New Roads, LA 70760

With the community continuing to repair and rebuild, its need for this disaster recovery center has diminished, leading to the facility’s closure.

Survivors can still visit any other disaster recovery centers and may locate other centers near them by going online to fema.gov/disaster-recovery-centers, calling the FEMA Helpline at 800-621-3362, or downloading the FEMA mobile app.

For more information or to register with FEMA, go online with any computer, smartphone or tablet to DisasterAssistance.gov, call the FEMA Helpline, or download the FEMA mobile app. Help is available in most languages and the FEMA Helpline is open 6 a.m. to 10 p.m., seven days a week, until further notice.

Source: 

Mobile Disaster Recovery Center in Pointe Coupee Parish Closing Friday

BATON ROUGE, La. – Are you a homeowner or renter whose home is uninhabitable or who lost valuables because of Louisiana’s recent severe storms and floods? It takes two steps to get possible federal help for these losses.

Step one: Apply for FEMA help.

Step two: Return a completed application for a low-interest disaster loan if you were referred to the U.S. Small Business Administration (SBA) after applying with FEMA.

FEMA cannot make you whole, but it may help your recovery move forward by providing grants for basic repairs to make your home safe, sanitary and secure. They may also temporarily help with a place for you and your family to stay while you build your own recovery plan.

The SBA may contact you with information about low-interest disaster loans for homeowners and renters after you apply for FEMA help. There’s no obligation to accept a loan offer, but you’ll miss out on the largest source of federal disaster recovery funds for survivors if you don’t complete an application.

You may also miss out on FEMA grants to replace certain household items, repair or replace a damaged vehicle, and moving and storage costs. The only way FEMA can consider you for this help is if you submit a completed SBA disaster loan application.

If you’re a homeowner or renter who had severe storm or flood damage in Louisiana, you may still register for federal help by going online to disasterassistance.gov or by downloading and using the FEMA app. You may also call the FEMA helpline at 800-621-3362. If you use TTY, call 800-462-7585. If you use 711 or Video Relay Service (VRS), call 800-621-3362.

Information about low-interest SBA disaster loans and application forms are available online at SBA.gov/disaster. You may also call 800-659-2955 or email DisasterCustomerService@sba.gov. If you use TTY, call 800-877-8339.

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Applying for Federal Disaster Assistance Usually Takes Two Steps

BATON ROUGE, La. – A disaster recovery center is opening Thursday, Sept. 15, in St. James Parish to assist Louisiana flood survivors. The center is open 8 a.m. to 6 p.m., seven days a week, until further notice.  

St. James Parish
Location:  New Zion Gospel Baptist Church
216 West Main Street
Gramercy, LA 70052

Hours:      8 a.m. to 6 p.m. (Monday through Sunday)

Survivors may locate other centers near them by visiting fema.gov/disaster-recovery-centers, calling the FEMA helpline at 800-621-3362, or downloading the FEMA mobile app.

To register with FEMA, go online with any computer, smartphone or tablet to DisasterAssistance.gov, call the FEMA helpline, or download the FEMA mobile app. Help is available in most languages and the FEMA helpline is open 6 a.m. to 10 p.m., seven days a week, until further notice.

Disaster recovery centers are staffed by representatives from the Governor’s Office of Homeland Security and Emergency Preparedness, the Federal Emergency Management Agency (FEMA), U.S. Small Business Administration (SBA), National Flood Insurance Program specialists, volunteer groups and other agencies. These representatives are available to provide information about disaster assistance, flood insurance, personal and property risk reduction and low-interest disaster loans for homeowners, renters and businesses. They can also help survivors apply for federal disaster assistance.

Disaster Survivor Assistance (DSA) teams are canvassing many affected areas and are able to register people for FEMA assistance if needed. Sometimes these teams will remain in certain locations convenient to the community, such as a library or mayor’s office. When residents require further assistance the teams may refer them to a disaster recovery center nearby.

It is not necessary to visit a center to register for and receive federal disaster assistance. If possible, survivors should register with FEMA before visiting a recovery center.

Disaster survivors who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585 to register. Those who use 711 or Video Relay Service or require accommodations while visiting a center may call 800-621-3362. All disaster recovery centers are accessible and equipped with tools to accommodate disaster survivors who need disability-related communication aids. Each disaster recovery center has assistive technologies for people with disabilities.

Low-interest disaster loans from the SBA are available for businesses of all sizes including landlords, private nonprofit organizations, homeowners and renters. Disaster loans cover losses not fully compensated by insurance or other recoveries.

For more information, applicants may contact the SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing DisasterCustomerService@sba.gov or visiting the SBA’s website at sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

For information call the FEMA helpline at 800-621-3362, download the FEMA mobile app, or go online to www.DisasterAssistance.gov or www.fema.gov/disaster/4277.  

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Disaster Recovery Center to Open in St. James Parish for Louisiana Survivors

CHARLESTON, W.Va. – It has been more than 10 weeks since disaster assistance personnel from the Federal Emergency Management Agency (FEMA) deployed to West Virginia in response to President Obama’s major disaster declaration of June 25, 2016. The president’s signature on the decree made federal assistance available to eligible survivors of the June 22-29 severe storms, flooding, landslides and mudslides in 12 counties.

Although the deadline for registering for individual financial assistance from FEMA has passed, the recovery continues and FEMA disaster recovery specialists remain on the scene. Survivors of the June storms and flooding, who have registered for FEMA assistance, still have access to the agency for information about temporary housing, help with insurance claims, questions about filing an appeal, and other disaster services and resources.

Registered individuals have access to FEMA’s toll-free Helpline, seven days a week, 7 a.m. to 10 p.m. EDT. Call 800-621-3362 (TTY users should call 800-462-7585). Multilingual operators are available.

Applicants receiving temporary rental assistance and who have a need for continuing housing assistance must apply to FEMA for approval. FEMA will evaluate the information to determine if the applicant qualifies for ongoing federal rental assistance, based on financial need. Contact the FEMA Helpline for information on how to apply.

FEMA urges registered individuals to “keep in touch” and notify FEMA of address or phone number changes, initiate appeals or reschedule inspection appointments. It is important to keep all contact information current to avoid delays in getting assistance.  

As of the Sept. 7 deadline, 8,974 West Virginia homeowners and renters have applied to FEMA for disaster assistance. To date more than $33.3 million in individual housing assistance grants and nearly $6.4 million in other needs assistance have been approved for residents of the 12 designated counties: Clay, Fayette, Greenbrier, Jackson, Kanawha, Lincoln, Monroe, Nicholas, Pocahontas, Roane, Summers and Webster.

Disaster assistance for individuals may include grants to help homeowners and renters with temporary housing and essential home repairs. Other needs assistance provides funding for repair or replacement of furnishings and other personal property, transportation and other disaster-related needs such as transportation and childcare. Disaster assistance grants are not taxable income and will not affect eligibility for Social Security, Medicare and other federal and state programs. Grants do not have to be repaid to the federal government.

Since the June 25 disaster declaration, the U.S. Small Business Administration (SBA), one of FEMA’s partners in disaster recovery, has approved 735 low-interest disaster loans totaling nearly $47.7 million. SBA offers low-interest disaster loans to homeowners and renters who have applied for FEMA assistance, as well as to businesses of all sizes and private nonprofit organizations. SBA disaster loans may cover the cost of repairing, rebuilding or replacing lost or disaster-damaged real estate and personal property.

For more information about SBA loans, call SBA’s Disaster Assistance Customer Service Center at 800-659-2955. (TTY users should call 800-877-8339). Individuals and businesses may also email disastercustomerservice@sba.gov, or visit http://www.sba.gov/disaster

The State’s and FEMA’s 15 area Disaster Recovery Centers (DRCs) served 9,531 visitors between June 28 and Aug. 31, while FEMA-contracted housing inspectors have completed more than 7,200 inspections of disaster-damaged properties to verify damage.

Other help available to individuals:

  • Free disaster legal assistance is available to storm survivors. This service offers counseling on insurance claims, landlord-tenant issues, home-repair contracts, and the replacement of lost or damaged legal documents and other legal matters. Call the toll-free hotline 877-331-4259.
  • If you or someone you know is struggling with post-disaster stress, you are not alone. Help is as near as your phone. Call the Help for West Virginia Helpline at 844-435-7498. In addition, you can contact the Disaster Distress Helpline at 800-985-5990 or text “TalkWithUs” to 66746.
  • Contact West Virginia 211 ( for help finding food, childcare, crisis counseling, and many other resources available in your community.
  • West Virginians seeking information about disaster-related services and unmet needs, as well as volunteering and donating, should visit the state’s Help for West Virginia Disaster website wvflood.com.
  • Individuals who wish to help with flood response and recovery may sign up with West Virginia Voluntary Organizations Active in Disasters (VOAD) at www.volunteerwv.org or wvvoad.org.
  • Additional information on West Virginia’s disaster recovery can be found by calling the FEMA Helpline 800-621-3362 or visiting: www.DisasterAssistance.gov; the flood pages at www.WVflood.com; fema.gov/disaster/4273; twitter.com/femaregion3; and fema.gov/blog.

 

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FEMA, SBA continue recovery efforts for West Virginia storm survivors

FEMA disaster assistance may be available for reinterment efforts in Louisiana cemeteries, where floodwaters have dislodged or destroyed caskets, vaults, and mausoleums.

FEMA disaster assistance for reinterment of exposed human remains or dislodged burial vessels is available to individual survivors and cemeteries on a case-by-case basis. Factors that affect eligibility for assistance include where the cemeteries are located, who has legal responsibility for them, and who has legal ownership of them.

Information regarding reinterment assistance is available at the FEMA helpline,
800-621-3362. Help is available in most languages from 6 a.m. to 10 p.m., seven days a week, until further notice.

Private versus Public Cemeteries

When determining eligibility for FEMA reinterment assistance,

  • Private refers to:
    • Cemeteries owned and operated by a private entity
    • Cemeteries owned and operated by a private nonprofit (PNP) entity
    • Cemeteries maintained by an individual or family on their own private property
  • Public refers to:
    • Cemeteries owned and operated by a governmental entity
    • Abandoned private cemeteries for which a governmental entity has assumed full legal responsibility

FEMA Reinterment Assistance Regarding Private Cemeteries

  • Reinterment costs may be eligible, regardless of the cemetery type, when those costs are the legal responsibility of an individual and not the cemetery
  • Individuals or families who maintain a cemetery on their own private property may also be eligible for reinterment assistance through the Other Needs Assistance provision of FEMA’s Individuals and Households Program
  • In order to be considered for reinterment assistance from FEMA, individuals or families must register with FEMA and provide the following documentation:
    • A signed statement from an authoritative medical official (e.g., a coroner or medical examiner) stating that the disinterment was a direct result of the flooding
    • Receipts or verifiable estimates for reinterment expenses that prove the cost for reinterment will fall upon the individuals being considered for assistance
    • Any applicable documentation of burial insurance or prior reinterment assistance from any voluntary or governmental agency
  • Survivors can register with FEMA by going online with any computer, smartphone or tablet to DisasterAssistance.gov, calling the FEMA helpline at 800-621-3362, or downloading the FEMA mobile app
  • Individuals or families who receive reinterment assistance may be reimbursed for:
    • Transferring remains
    • Caskets, containers, vaults or urns that were damaged
    • Markers or headstones that were damaged
    • Necessary costs related to identifying remains
    • Necessary work at the gravesite to reinter remains
  • Individuals or families who receive FEMA reinterment assistance are responsible for understanding and abiding by any applicable local, parish,or state laws or ordinances regarding human remains and their interment

FEMA Reinterment Assistance for Public Cemeteries

  • Public cemeteries may be eligible for FEMA reinterment assistance through FEMA’s Public Assistance program
  • In order to be considered for FEMA reinterment assistance through the Public Assistance program, the owner and/or operator of the public cemetery must apply via louisianapa.com
  • Owners and/or operators of public cemeteries who receive FEMA reinterment assistance are responsible for understanding and abiding by any applicable local, parish, or state laws or ordinances regarding human remains and their interment

If You Are Ineligible for FEMA Reinterment Assistance

  • If you are deemed ineligible for FEMA reinterment assistance, contact your local or parish government to determine if any other assistance programs are available

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FEMA Reinterment Assistance

FEMA, FCC, in Coordination with State Broadcasters and Emergency Managers, test the EAS

 

WASHINGTON – The Federal Emergency Management Agency (FEMA), in coordination with the Federal Communications Commission (FCC), will conduct a mandatory nationwide test of the Emergency Alert System (EAS) on Wednesday, September 28, at 2:20 p.m. EDT to verify the delivery and broadcast, and assess the readiness for distribution of the national level test message.

The EAS test is made available to radio, television, cable, and direct broadcast satellite systems and is scheduled to last approximately one minute. The message of the test will be similar to the regular monthly test message of EAS, normally heard and seen by the public:  “This is a national test of the Emergency Alert System. This is only a test.”

Significant coordination and regional testing has been conducted with the broadcast community and emergency managers in coordination and preparation for this EAS national test. The test is intended to ensure public safety officials have the methods and systems that will deliver urgent alerts and warnings to the public in times of an emergency or disaster. Periodic testing of public alert and warning systems is also a way to assess the operational readiness of the infrastructure required for the distribution of a national message and determine what technological improvements need to be addressed.

Receiving preparedness tips and timely information about weather conditions or other emergency events can make all the difference in knowing when to take action to be safe. FEMA and partners are working to ensure you can receive alerts and warnings quickly through several different technologies no matter where you are–at home, at school, at work, or in the community. The FEMA App, which can be downloaded on both Android and Apple devices, is one way to ensure you receive both preparedness tips and weather alerts of your choice. Download the FEMA App today.

More information on the Integrated Public Alert and Warning System (IPAWS) and Wireless Emergency Alerts (WEA) is available at www.ready.gov/alerts.

 

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Background: In 2007, FEMA began modernizing the nation’s public alert and warning system by integrating new technologies into the existing alert systems.  The new system, known as the Integrated Public Alert and Warning System (IPAWS) became operational in 2011. Today, IPAWS supports over 700 local, state, tribal, and federal users through a standardized message format. IPAWS enables public safety alerting authorities such as emergency managers, police and fire departments to send the same alert and warning message over multiple communication pathways at the same time to citizens in harm’s way, helping to save lives. For more information on FEMA’s IPAWS, go to: www.fema.gov/ipaws.  For more preparedness information, go to www.ready.gov.

 

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Link:  

Mandatory Nationwide Test of the Emergency Alert System

BATON ROUGE, La. – The disaster recovery center at the following address is closing at noon on Friday, Sept. 16:

West Baton Rouge Parish

Location:  LSU Center at the 4-H Compound
210 Turner Drive
Port Allen, LA 70767

With survivors returning home to repair and rebuild, the number of visits to this disaster recovery center has declined, leading to the facility’s closure.

Survivors can still visit any disaster recovery center and may locate other centers near them by going online to fema.gov/disaster-recovery-centers, calling the FEMA Helpline at 800-621-3362, or downloading the FEMA mobile app.

To register with FEMA, go online with any computer, smartphone or tablet to DisasterAssistance.gov, call the FEMA Helpline, or download the FEMA mobile app. Help is available in most languages and the FEMA Helpline is open 6 a.m. to 10 p.m., seven days a week, until further notice.

Disaster recovery centers are staffed by representatives from the Governor’s Office of Homeland Security and Emergency Preparedness, the Federal Emergency Management Agency, U.S. Small Business Administration, National Flood Insurance Program specialists, volunteer groups and other agencies. These representatives are available to provide information about disaster assistance, flood insurance, personal and property risk reduction and low-interest disaster loans for homeowners, renters and businesses. They can also help survivors apply for federal disaster assistance.

Disaster Survivor Assistance (DSA) teams are canvassing many affected areas and are able to register people for FEMA assistance. Sometimes these teams will remain in certain locations convenient to the community, such as a library or mayor’s office. When residents require further assistance the teams may refer them to a disaster recovery center nearby.

It is not necessary to visit a center to register for and receive federal disaster assistance. If possible, survivors should register with FEMA before visiting a recovery center.

Disaster survivors who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585 to register. Those who use 711 or Video Relay Service or require accommodations while visiting a center may call 800-621-3362. All disaster recovery centers are accessible and equipped with tools to accommodate disaster survivors who need disability-related communication aids. Each disaster recovery center has assistive technologies for people with disabilities.

Low-interest disaster loans from the SBA are available for businesses of all sizes including landlords, private nonprofit organizations, homeowners and renters. Disaster loans cover losses not fully compensated by insurance or other recoveries.

For more information, applicants may contact the SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing DisasterCustomerService@sba.gov or visiting the SBA’s website at sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

For information call the FEMA helpline at 800-621-3362, download the FEMA mobile app, or go online to www.DisasterAssistance.gov or www.fema.gov/disaster/4277.  

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Disaster Recovery Center in West Baton Rouge Closing Friday

BATON ROUGE, La. – The disaster recovery center at the following address is closing at 6 p.m. on Friday, Sept. 16:

Iberville Parish

Location: East Iberville Gym
3285 Highway 75
St.Gabriel, LA 70776

With survivors returning home to repair and rebuild, the number of visits to this disaster recovery center has declined, leading to the facility’s closure.  

Survivors can still visit any disaster recovery center and may locate other centers near them by going online to fema.gov/disaster-recovery-centers, calling the FEMA Helpline at 800-621-3362, or downloading the FEMA mobile app.

To register with FEMA, go online with any computer, smartphone or tablet to DisasterAssistance.gov, call the FEMA Helpline, or download the FEMA mobile app. Help is available in most languages and the FEMA Helpline is open 6 a.m. to 10 p.m., seven days a week, until further notice.

Disaster recovery centers are staffed by representatives from the Governor’s Office of Homeland Security and Emergency Preparedness, the Federal Emergency Management Agency, U.S. Small Business Administration, National Flood Insurance Program specialists, volunteer groups and other agencies. These representatives are available to provide information about disaster assistance, flood insurance, personal and property risk reduction and low-interest disaster loans for homeowners, renters and businesses. They can also help survivors apply for federal disaster assistance.

Disaster Survivor Assistance (DSA) teams are canvassing many affected areas and are able to register people for FEMA assistance. Sometimes these teams will remain in certain locations convenient to the community, such as a library or mayor’s office. When residents require further assistance the teams may refer them to a disaster recovery center nearby.

It is not necessary to visit a center to register for and receive federal disaster assistance. If possible, survivors should register with FEMA before visiting a recovery center.

Disaster survivors who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585 to register. Those who use 711 or Video Relay Service or require accommodations while visiting a center may call 800-621-3362. All disaster recovery centers are accessible and equipped with tools to accommodate disaster survivors who need disability-related communication aids. Each disaster recovery center has assistive technologies for people with disabilities.

Low-interest disaster loans from the SBA are available for businesses of all sizes including landlords, private nonprofit organizations, homeowners and renters. Disaster loans cover losses not fully compensated by insurance or other recoveries.

For more information, applicants may contact the SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing DisasterCustomerService@sba.gov or visiting the SBA’s website at sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

For information call the FEMA helpline at 800-621-3362, download the FEMA mobile app, or go online to www.DisasterAssistance.gov or www.fema.gov/disaster/4277.  

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Disaster Recovery Center in Iberville Parish Closing Friday

BATON ROUGE, La. – FEMA has granted an extension for Louisiana National Flood Insurance Program (NFIP) policyholders affected by August’s severe storms and flooding to file proof-of-loss claims.

You now have 120 days from the date of your loss to file a flood insurance claim if you’re a Louisiana NFIP policyholder. The extension doubles the 60-day deadline NFIP usually requires for policyholders to submit a fully documented, signed and sworn proof-of-loss claim.

FEMA determined Louisiana policyholders need more time to file claims given the recent flooding’s magnitude.

The proof-of-loss is included in the claims package that documents your flood losses. The claims package should include:

  • Photos or video of your flood damage.
  • A comprehensive and itemized list of what was damaged.
  • Receipts, if possible, for your damaged items along with any other supporting documents that show the value of what you lost.

Contact your insurance company as soon as possible to begin processing your claim.

FEMA has streamlined its process to better service flood insurance claims and answer questions. You may call 800-621-3362 Monday through Friday from 8 a.m. to 6 p.m. and select Option 2. If you use TTY, call 800-462-7585. If you use 711 or Video Relay Service (VRS), call 800-621-3362.

Call-center staff are available to assist you with information regarding your policy, offer technical flood guidance to aid in recovery, and respond to general as well as complicated questions about the NFIP. FEMA can transfer you to your insurance carrier for additional assistance if you have questions specifically about your insurance claim.

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National Flood Insurance Program Deadline Extended in Louisiana for Filing Claims

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