Flood Survivors Urged to Avoid Fraud and Other Scams

BATON ROUGE, La. – Louisiana recovery continues with the energy and work of businesses, voluntary, faith-based, and community-based organizations along with government agencies and committed citizens.

Unfortunately, disasters also bring out criminals looking to prey on survivors who appear to be rich targets for their fraudulent services.

Being cautious is essential to preventing rip-offs.  Don’t offer personal financial information over the phone. Know who you are dealing with. Never be shy about asking for identification. Government workers will never ask for a fee or payment. They always wear an official government photo ID.

Homeowners and registered FEMA applicants should watch out for housing inspectors claiming to represent FEMA or the U.S. Small Business Administration. Inspectors already have each applicant’s nine-digit registration number and a FEMA inspector will not ask for this number. FEMA inspectors never require banking or other personal information. The job of FEMA housing inspectors is to verify damage. Inspectors do not hire or endorse specific contractors to fix homes or recommend repairs. They do not determine eligibility for assistance.

Watch out for middlemen who promise you will receive disaster grants or money, especially if they ask for an upfront payment.

Many survivors have been living in damaged homes or in hotels and motels or other emergency accommodation while their primary residences are being repaired and rebuilt.

Keep these consumer safety tips in mind when working with contractors:

  • Verify the license or registration number with the Louisiana State Licensing Board for Contractors at www.lacontractor.org or call 800-256-1392.

  • Get three written estimates for repair work. Then check credentials and contact your local Better Business Bureau or Chamber of Commerce to learn about any complaints against the contractor or business.

  • Before work begins, make sure you get a written contract detailing all the work to be performed, the costs, a projected completion date, and how to negotiate changes and settle disputes.

  • Louisiana, Attorney General Jeff Landryencourages you to use the following tips:

    • Take a picture of your contractor, his/her vehicle, and its license plate.
    • Take a picture of the contractor’s business card and his/her driver’s license.
    • Photograph or scan his/her contracting license and insurance.
    • Photograph or scan the contract made with him/her.
    • Photograph or scan all checks and money orders made as payments to the contractor.
    • Preserve all these photographs by emailing them to yourself and a trusted companion and/or by saving them in a cloud-based application.

  • If you suspect anyone – an inspector, disaster survivor, or someone posing as one of these – of fraudulent activities, call the FEMA toll-free Disaster Fraud Hotline at 866-720-5721 or your local law enforcement officials.

  • To report a scam or sign up for consumer alerts, call Louisiana Attorney General Jeff Landry’s Consumer Protection Hotline at 800-351-4889 or visit www.AGJeffLandry.com.

Charity scams take many forms, including emails containing links or attachments that direct users to phishing or malware-infected websites. Donation requests from fraudulent charitable organizations commonly appear after major natural disasters.

US-CERT encourages users to take the following measures to protect themselves:

Review the Federal Trade Commission warning at FTC alert and its information on Charity Scams.

  • Do not follow unsolicited web links or attachments in email messages.
  • Keep antivirus and other computer software up-to-date.
  • Check this Better Business Bureau (BBB) list for helping Louisiana flood victims before making any donations to this cause.
  • Verify the legitimacy of any email solicitation by contacting the organization directly through a trusted contact number. You can find trusted contact information for many charities on the BBB National Charity Report Index.

There is no fee to apply for FEMA disaster assistance or to receive it. The only ways to register for FEMA help are to:

  • Call 800-621-3362 (TTY: 800-462-7585)

  • Visit www.DisasterAssistance.gov or speak to a FEMA employee at a Discovery Recovery Center.

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    FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.  Follow us on Twitter at https://twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

    Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

    The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

    For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800)877-8339.

    Download the FEMA mobile app for disaster resources, weather alerts, and safety tips. The app provides a customizable checklist of emergency supplies, maps of open shelters and weather alerts from the National Weather Service for up to five locations across the Nation. The latest feature of the app allows you to send notifications to your device to remind you to take important steps to prepare your home and family for disasters. Go to Ready.gov for more details.

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Flood Survivors Urged to Avoid Fraud and Other Scams

Partnerships and progress: West Virginia severe storms, flooding, mudslides and landslides 60 days later

CHARLESTON, W.Va. – West Virginia is taking significant steps toward recovery following the severe storms, flooding, landslides and mudslides that occurred June 22-29, 2016.

Recovery takes the Whole Community. Affected communities and disaster survivors are repairing and rebuilding better, stronger and safer with the help of neighbors, friends, family members, voluntary groups, faith- and community-based organizations and local, county, state and federal governments.

The following highlights recovery progress made in the 60 days since the June 25 presidential disaster declaration and how disaster survivors and affected communities are overcoming challenges:

Initially three counties were designated as eligible for federal assistance. Since then, the presidential disaster declaration has been amended six times, making survivors in 12 counties eligible to apply for help under FEMA’s Individual Assistance (IA) program.

The deadline for survivors to register for federal aid under the IA program is Wednesday,     Sept. 7, 2016.

In addition, local, county and state government infrastructure and certain private nonprofit organizations in 18 counties became eligible to receive funding through FEMA’s Public Assistance (PA) program to repair and rebuild certain eligible disaster-damaged facilities. Local, county and state government expenses related to debris removal, saving lives, providing security, and managing the immediate response also became eligible for reimbursement.

The PA program benefits everyone in the affected communities because essential services like roads, utilities, schools and hospitals are often restored stronger than they were before the disaster. FEMA relieves burdens of local and county governments and the state by paying 75 percent of the eligible costs.

So far, more than 8,732 West Virginia households have contacted FEMA for IA help.

To date, survivors have received more than $111 million in federal disaster assistance for a variety of recovery purposes.

  • More than $32.7 million in grants has been approved for a place to stay for homeowners and renters whose residences were uninhabitable and to make essential repairs for homes to be safe, secure and functional.

  • More than $6.2 million in grants has gone to homeowners and renters to repair and replace certain household items and for disaster-related burial, medical and dental expenses.

  • Homeowners, renters and businesses have received more than $44.2 million in low-interest disaster loans from the U.S. Small Business Administration (SBA) to repair, rebuild and replace damaged property and contents. Disaster loans cover losses not fully compensated by insurance or other sources.

  • NFIP policyholders have received more than $20 million in claims to repair and rebuild flood-damaged property.

  • The total Public Assistance Grants obligated as of Aug. 23 is more than $7.8 million

The SBA may call you after you register with FEMA. If they do, advise SBA on how you want to apply and submit your disaster low-interest loan application.  As a business, homeowner or renter, you can submit your SBA disaster loan application in one of three ways: 

FEMA and SBA encourage homeowners, renters and business owners to submit your SBA loan application to help fund recovery and to ensure the federal disaster recovery process continues.

If your SBA loan application is approved, you may be eligible to borrow additional funds to cover the cost of improvements that will protect your property against future damage. Examples

include elevating utilities, water heaters and furnaces, and installing retaining walls and sump pumps. Applicants may be eligible for an SBA loan increase, for mitigation purposes, of up to 20 percent of their physical damage.

If SBA determines you aren’t eligible for a home loan, they will refer you back to FEMA. This could make you eligible for FEMA aid.

Disaster recovery officials are still on the ground in West Virginia and interacting with survivors in a variety of ways to help them recover:

  • FEMA specialists have attended more than 30 community organization events in West Virginia to discuss and answer questions about federal disaster assistance.

  • More than 9,100 survivors have visited 15 Disaster Recovery Centers (DRCs). The first centers opened three days after the presidential disaster declaration.

  • More than 7,100 FEMA housing inspections have been completed.

  • FEMA disaster survivor assistance specialists canvassed the affected communities to encourage survivors to register for help, provide recovery information and listen to their concerns.

  • Free consultations on building hazard-resistant homes have been given to more than 2,800 survivors at DRCs and more than 5,300 at West Virginia home improvement stores.

The West Virginia Chief Recovery Officer, Maj. Gen. James Hoyer of the National Guard; the West Virginia State Disaster Recovery Officer, Keith Burdette, who is Secretary of Commerce for the State of West Virginia; and Federal Disaster Recovery Coordinator Kevin Snyder are coordinating a team of state and federal disaster recovery specialists to restore, redevelop, revitalize and better prepare affected communities.

Recovery has significantly progressed because of voluntary, faith and community-based groups that are donating their time and skills to help survivors muck out, repair and rebuild their homes. These groups are always the first and last presence to help disaster survivors recover.

Whole community partners continue to collaborate to find solutions to enable West Virginia’s recovery and will be here as long as it takes.

Registering with FEMA is the first step in qualifying for assistance. Sept. 7 is the last day for survivors to file an application. FEMA encourages all survivors who sustained disaster-related damage or losses to apply by phone (voice, 711 or relay service) at 800-621-3362 (TTY users should call 800-462-7585) or online at DisasterAssistance.gov. The toll-free lines are open         7 a.m. to 10 p.m. EDT seven days a week. Multilingual operators are available.

Additional information on West Virginia’s disaster recovery can be found by calling the FEMA Helpline 800-621-3362 or visiting: www.DisasterAssistance.gov; www.WVflood.com; fema.gov/disaster/4273; twitter.com/femaregion3; and fema.gov/blog.

CHARLESTON, W.Va. – West Virginia is taking significant steps toward recovery following the severe storms, flooding, landslides and mudslides that occurred June 22-29, 2016.

Recovery takes the Whole Community. Affected communities and disaster survivors are repairing and rebuilding better, stronger and safer with the help of neighbors, friends, family members, voluntary groups, faith- and community-based organizations and local, county, state and federal governments.

The following highlights recovery progress made in the 60 days since the June 25 presidential disaster declaration and how disaster survivors and affected communities are overcoming challenges:

Initially three counties were designated as eligible for federal assistance. Since then, the presidential disaster declaration has been amended six times, making survivors in 12 counties eligible to apply for help under FEMA’s Individual Assistance (IA) program.

The deadline for survivors to register for federal aid under the IA program is Wednesday,     Sept. 7, 2016.

In addition, local, county and state government infrastructure and certain private nonprofit organizations in 18 counties became eligible to receive funding through FEMA’s Public Assistance (PA) program to repair and rebuild certain eligible disaster-damaged facilities. Local, county and state government expenses related to debris removal, saving lives, providing security, and managing the immediate response also became eligible for reimbursement.

The PA program benefits everyone in the affected communities because essential services like roads, utilities, schools and hospitals are often restored stronger than they were before the disaster. FEMA relieves burdens of local and county governments and the state by paying 75 percent of the eligible costs.

So far, more than 8,732 West Virginia households have contacted FEMA for IA help.

To date, survivors have received more than $111 million in federal disaster assistance for a variety of recovery purposes.

  • More than $32.7 million in grants has been approved for a place to stay for homeowners and renters whose residences were uninhabitable and to make essential repairs for homes to be safe, secure and functional.

  • More than $6.2 million in grants has gone to homeowners and renters to repair and replace certain household items and for disaster-related burial, medical and dental expenses.

  • Homeowners, renters and businesses have received more than $44.2 million in low-interest disaster loans from the U.S. Small Business Administration (SBA) to repair, rebuild and replace damaged property and contents. Disaster loans cover losses not fully compensated by insurance or other sources.

  • NFIP policyholders have received more than $20 million in claims to repair and rebuild flood-damaged property.

  • The total Public Assistance Grants obligated as of Aug. 23 is more than $7.8 million

The SBA may call you after you register with FEMA. If they do, advise SBA on how you want to apply and submit your disaster low-interest loan application.  As a business, homeowner or renter, you can submit your SBA disaster loan application in one of three ways: 

FEMA and SBA encourage homeowners, renters and business owners to submit your SBA loan application to help fund recovery and to ensure the federal disaster recovery process continues.

If your SBA loan application is approved, you may be eligible to borrow additional funds to cover the cost of improvements that will protect your property against future damage. Examples

include elevating utilities, water heaters and furnaces, and installing retaining walls and sump pumps. Applicants may be eligible for an SBA loan increase, for mitigation purposes, of up to 20 percent of their physical damage.

If SBA determines you aren’t eligible for a home loan, they will refer you back to FEMA. This could make you eligible for FEMA aid.

Disaster recovery officials are still on the ground in West Virginia and interacting with survivors in a variety of ways to help them recover:

  • FEMA specialists have attended more than 30 community organization events in West Virginia to discuss and answer questions about federal disaster assistance.

  • More than 9,100 survivors have visited 15 Disaster Recovery Centers (DRCs). The first centers opened three days after the presidential disaster declaration.

  • More than 7,100 FEMA housing inspections have been completed.

  • FEMA disaster survivor assistance specialists canvassed the affected communities to encourage survivors to register for help, provide recovery information and listen to their concerns.

  • Free consultations on building hazard-resistant homes have been given to more than 2,800 survivors at DRCs and more than 5,300 at West Virginia home improvement stores.

The West Virginia Chief Recovery Officer, Maj. Gen. James Hoyer of the National Guard; the West Virginia State Disaster Recovery Officer, Keith Burdette, who is Secretary of Commerce for the State of West Virginia; and Federal Disaster Recovery Coordinator Kevin Snyder are coordinating a team of state and federal disaster recovery specialists to restore, redevelop, revitalize and better prepare affected communities.

Recovery has significantly progressed because of voluntary, faith and community-based groups that are donating their time and skills to help survivors muck out, repair and rebuild their homes. These groups are always the first and last presence to help disaster survivors recover.

Whole community partners continue to collaborate to find solutions to enable West Virginia’s recovery and will be here as long as it takes.

Registering with FEMA is the first step in qualifying for assistance. Sept. 7 is the last day for survivors to file an application. FEMA encourages all survivors who sustained disaster-related damage or losses to apply by phone (voice, 711 or relay service) at 800-621-3362 (TTY users should call 800-462-7585) or online at DisasterAssistance.gov. The toll-free lines are open         7 a.m. to 10 p.m. EDT seven days a week. Multilingual operators are available.

Additional information on West Virginia’s disaster recovery can be found by calling the FEMA Helpline 800-621-3362 or visiting: www.DisasterAssistance.gov; www.WVflood.com; fema.gov/disaster/4273; twitter.com/femaregion3; and fema.gov/blog.

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Partnerships and progress: West Virginia severe storms, flooding, mudslides and landslides 60 days later

FEMA Extends Grace Period to Renew Flood Insurance Policies in Declared Louisiana Parishes

WASHINGTON – The Federal Emergency Management Agency (FEMA) announced today that due to the damage and displacement caused by recent flooding, the grace period to renew flood insurance policies has been extended to 120 days, for certain parishes in Louisiana.

“We’ve seen major destruction to communities across the state; thousands of Louisianans have been displaced,” said Roy Wright, deputy associate administrator for FEMA’s Federal Insurance and Mitigation Administration.  “This extension will give policyholders one less thing to worry about, at a time when they are trying to focus on getting back into their homes safely and on beginning to rebuild their lives.” 

In order to avoid a lapse in coverage, there is typically a 30-day grace period to renew policies under the National Flood Insurance Program (NFIP).  In Louisiana, the extensive damage to homes and businesses, as well as widespread disruption of power, transportation, and communication infrastructure may affect the ability of policyholders to meet the standard 30-day deadline to renew policies.

Today’s action extends the grace period to a total of 120 days, and applies to policies in the 20 parishes declared in Louisiana: Acadia, Ascension, Avoyelles, East Baton Rouge, East Feliciana, Evangeline, Iberia, Iberville, Jefferson Davis, Lafayette, Livingston, Pointe Coupee, St. Helena, St. Landry, St. Martin, St. Tammany, Tangipahoa, Vermilion, Washington and West Feliciana.

The extension applies to all NFIP flood insurance policies in those parishes with a current grace period ending August 11, 2016, through September 10, 2016.  Affected policyholders should note that the NFIP cannot pay a flood claim that occurs after the expiration date, unless the policyholders renew their premium with their insurance carriers on or before the last day of the grace period.

As of today, more than 25,000 National Flood Insurance Program policyholders have submitted claims for flood loss.  FEMA authorized and issued more than $15 million in advance payments to NFIP policyholders in Louisiana who sustained flood-related damages to provide expedited relief to disaster survivors.  FEMA continues advising those who would like to file a claim to call their individual insurance carrier, or go to Floodsmart.gov and review the “File Your Claim” section.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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FEMA Extends Grace Period to Renew Flood Insurance Policies in Declared Louisiana Parishes

Update on FEMA and Federal Partners’ Support to Disaster Recovery in Louisiana Parishes Affected by Floods

WASHINGTON – The Federal Emergency Management Agency (FEMA), federal partners’ and the state of Louisiana continue to work together to support relief efforts in Louisiana, to include opening Disaster Recovery Centers (DRCs) today.

FEMA and the State of Louisiana opened two DRCs today, and will continue to open additional centers in locations identified by the state to provide information to survivors. Three additional centers are scheduled to open on Monday. These centers bring together federal, state, and local representatives to share information and answer questions of disaster survivors. Survivors can apply for assistance at DRCs and meet face-to-face with recovery specialists. To find the nearest Disaster Recovery Center visit www.fema.gov/DRC, use the FEMA Mobile App or text DRC and your Zip Code to 43362 (4FEMA).

Survivors do not need to visit a DRC to get assistance as there are multiple ways to get assistance. Forty Disaster Survivor Assistance Teams are on the ground in Louisiana and at shelters to address immediate and emerging needs of disaster survivors including: on-site registration, applicant status checks, on-the-spot needs assessments, and access to partners offering survivor services. Residents and business owners who sustained disaster-related losses can also call 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY). The toll-free telephone numbers will operate from 7:00 a.m. to 10:00 p.m. (Central Time) seven days a week until further notice.

In addition, the U.S. Small Business Administration (SBA) opened two business recovery centers in Louisiana, one in Livingston parish and one in Tangipahoa parish. Business recovery centers provide a wide range of services to businesses impacted by the severe storms and flooding. An additional four business recovery centers will open on Monday, one in Ascension parish, two in East Baton Rouge parish, and one in Lafayette parish. SBA approved $36.4 million in low interest loans to Louisiana survivors and businesses to assist with uninsured and underinsured flood related losses.

More than 106,000 individuals and households have registered with FEMA for assistance, and more than $55 million has been approved to help survivors with temporary rental assistance, essential home repairs, and other serious disaster-related needs. Additionally, more than 25,000 National Flood Insurance policyholders have submitted claims for flood loss. FEMA has authorized and issued more than $15 million in advanced payments to NFIP policyholders in Louisiana who sustained damages by the flood providing expedited relief to disaster survivors.

Reverend David L. Myers, the director of the U.S. Department of Homeland Security’s Center for Faith-based and Neighborhood Partnerships, is traveling to Louisiana today to meet with the faith-based community. National Voluntary Organizations Active in Disaster (National VOAD) members including voluntary, non-profit and faith-based organizations are also working closely with the affected states and communities to assist with disaster survivor needs. For those looking for ways to help in the community, cash donations offer voluntary agencies flexibility in obtaining the most-needed resources and provide money to the local economy to help businesses recover.

In addition to these efforts, the federal government and other partners are providing the following support:

FEMA has more than 2,000 personnel on the ground, including six Incident Management Assistance Teams and Mobile Emergency Response Support personnel. FEMA also provided the state more than 650,000 liters of water, 812,000 meals, 20,000 cots and 42,000 blankets for distribution.

The Corporation for National Community Service (CNCS) deployed more than 445 AmeriCorps members, including FEMA Corps and AmeriCorps Disaster Response Teams, to support shelter operations, home clean-up operations, survivor call centers and disaster survivor assistance teams.

The Salvation Army deployed mobile feeding trucks to serve meals, drinks and snacks to residents affected by the flooding.

Tide Loads of Hope mobile laundry truck arrived in Baton Rouge on Friday. The mobile washing unit is collecting, washing, drying and folding laundry free of charge. An extended capacity semi-truck equipped with 32 energy efficient washers and dryers arrive in Louisiana this week. Truck location updates are available at www.twitter.com/tide.

Duracell PowerForward Truck is providing free batteries and mobile charging to those affected by the floods. Truck location updates are available at www.twitter.com/duracell.

The American Red Cross (ARC) operational priorities continue to focus on providing food, shelter and relief supplies to survivors and working closely with local authorities to assess what and where the current needs are. Approximately 3,000 people remain housed in 20 ARC community shelters. Since the flooding began last week, ARC has provided more than 39,000 overnight stays in shelters and served more than 200,000 meals and snacks with feeding partners. The Red Cross Shelter Finder app displays open Red Cross shelters and their locations on an easy to use map interface. Survivors can also find the location of the nearest shelter by texting SHELTER and their Zip Code to 43362 (4FEMA). The American Red Cross activated the Safe and Well program to allow survivors to let family members know they are safe and for family members to search for loved ones.

Southern Baptist Disaster Relief (SBDR) deployed volunteers, equipment and resources, including four kitchens in Baton Rouge, Hammond, Lafayette and Walker. The four kitchens are staffed by SDBR volunteers from Louisiana, Mississippi, Missouri, Oklahoma and the Southern Baptists of Texas Convention. Alabama SBDR is preparing for the response and will be sending volunteers and at least one shower unit.

AmeriCares deployed an emergency response team to assess health needs in impacted areas and coordinate aid shipments, including medicine, bottled water and hygiene products.

United Way of Southeast Louisiana set up a flood relief and recovery fund to accept donations to support short- and long-term efforts to provide relief and recovery to areas affected by flooding.

The National Guard activated more than 2,600 National Guardsmen to assist with emergency flood response. Guardsmen have rescued more than 19,000 residents and 2,600 pets, and continue assisting with distribution of water, meals, cots, and tarps, and providing additional security and shelter support.

Team Rubicon deployed a recon team to evaluate the flooding along the Gulf Coast. The team on the ground is connected with Louisiana Voluntary Organizations Active in Disaster (VOAD) and has identified a base of operations in Baton Rouge.

Catholic Charities Archdiocese of New Orleans sent counselors, case managers, and a nurse to assist the organization’s Baton Rouge location.

The U.S. Army Corps of Engineers (USACE) deployed team leaders and subject matter expert personnel to assist the state and local government with debris removal and flood response operations.

The U.S. Environmental Protection Agency is providing technical assistance to FEMA regarding the management and disposal of white goods, household hazardous waste or other potentially hazardous materials. EPA is assisting the Louisiana Department of Environmental Quality with emergency response and spill assessment needs in the flooded areas.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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Update on FEMA and Federal Partners’ Support to Disaster Recovery in Louisiana Parishes Affected by Floods

Efforts from Federal Partners Continue to Support Survivors in Louisiana

WASHINGTON – The Federal Emergency Management Agency (FEMA) is leading the federal government’s effort to provide assistance and support to Louisiana, in response to recent flooding.

Providing survivors with housing solutions remains a top priority and FEMA is collaborating with states and federal partners to coordinate strategies and programs to help find suitable housing for Louisiana residents displaced by flooding. Already, more than 98,000 Louisianans have registered for FEMA assistance and more than $20 million has been approved to help survivors with temporary rental assistance, essential home repairs and other serious disaster-related needs. To begin the process, FEMA continues to advise residents and business owners who sustained disaster-related losses to apply for assistance by registering online at www.DisasterAssistance.gov, or calling 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY). 711 relay or Video Relay Service (VRS) are available by calling 800-621-3362 directly. The toll-free telephone numbers will operate from 7:00 a.m. to 10:00 p.m. (Central Time) seven days a week until further notice.

FEMA is also supporting Louisiana’s Disaster Housing Task Force to help Louisiana residents displaced by the flooding find access to housing.  FEMA activated its Transitional Sheltering Assistance (TSA) program, at the request of the state of Louisiana, to make participating hotels or motels available for eligible disaster survivors who are unable to return to their homes for an extended period of time. This program is intended to provide short-term lodging for eligible survivors who are currently residing in a personal vehicle, hotel or motel, shelter, or place of employment.

The U.S. Department of Housing and Urban Development is re-allocating existing federal resources such as Community Development Block Grant (CDBG) and HOME programs to give the state and communities the flexibility to redirect millions of dollars of funding to address critical needs, including housing and services for disaster survivors toward disaster relief.

Additionally, as of today, more than 24,000 National Flood Insurance Program (NFIP) policyholders have submitted claims for flood loss. FEMA authorized and issued more than $4 million in advance payments to NFIP policyholders in Louisiana who sustained flood-related damages to provide expedited relief to disaster survivors.  FEMA continues advising those who would like to file a claim should call their individual insurance carrier, or go to Floodsmart.gov and review the “File Your Claim” section.

Below is a summary of additional federal actions underway to support ongoing response and recovery efforts:

FEMA has more than 1,100 personnel on the ground, including six Incident Management Assistance Teams, one Urban Search and Rescue team and Mobile Emergency Response Support personnel. Disaster Survivor Assistance Teams are visiting shelters in affected areas to assist with on-site registration for survivors, provide applicant status checks, provide on-the-spot needs assessments, and identify any unmet needs. FEMA also provided the state more than 408,000 liters of water and more than 252,000 meals to distribute. FEMA and the state are conducting joint federal/state preliminary damage assessments in Assumption and St. Charles parishes over the next several days.

The U.S. Small Business Administration (SBA) opened a Business Recovery Center in Walker, Louisiana and it is opening one in Tangipahoa Parish Saturday and one in Baton Rouge on Monday. As of today, SBA issued more than 57,000 applications to homeowners and businesses.

The U.S. Department of Housing and Urban Development (HUD) is expediting federal assistance to provide support to homeowners and low-income renters forced from their homes. HUD granted a 90-day moratorium on foreclosures and forbearance of Federal Housing Administration (FHA)-insured home mortgages.

The U.S. Department of Health and Human Services deployed two National Disaster Medical System (NDMS) Disaster Medical Assistance Teams consisting of approximately 80 NDMS members to Baton Rouge. In addition, U.S. Public Health Service commissioned corps officers and a 30-person command and control unit. They are among 200 staff deployed to support the response effort. HHS is operating a Federal Medical Station capable of housing 250 patients on the Louisiana State University campus and is providing care for 200 patients.

The U.S. Department of Transportation made $2 million in emergency relief funds immediately available through the Federal Highway Administration (FHWA) to help repair roads and bridges in the affected areas. The funds will also help stabilize structures to prevent further damage and set up detours until permanent repairs are completed.

The U.S. Army Corps of Engineers (USACE) deployed team leaders and subject matter expert personnel to assist the state and local government with debris removal and flood response operations. USACE also provided St. John Parish with HESCO Barriers. The state provided sand and coordinated with the National Guard for installation.

The U.S. Department of Agriculture (USDA) is providing support to the state through nutrition, farmer and rancher assistance. USDA Food and Nutrition Service approved the state’s hot foods waiver request. The waiver allows Supplemental Nutrition Assistance Program (SNAP) and Disaster Supplemental Nutrition Assistance Program (D-SNAP) recipients to purchase hot foods at authorized SNAP retailers statewide with their benefits. USDA encourages farmers, ranchers, producers, landowners and rural communities to contact their local Louisiana USDA Service Center to report damages to crops or livestock loss.

The American Red Cross (ARC) operational priorities continue to focus on providing food, shelter and relief supplies to survivors and working closely with local authorities to assess what and where the current needs are. Nearly 4,000 people remain housed in 28 ARC community shelters. Since the flooding began last week, ARC has provided more than 32,000 overnight stays in shelters and served more than 158,000 meals and snacks with feeding partners. The Red Cross Shelter Finder app displays open Red Cross shelters and their locations on an easy to use map interface. Survivors can also find the location of the nearest shelter by texting SHELTER and their Zip Code to 43362 (4FEMA). The American Red Cross activated its Safe and Well program to allow survivors to let family members know they are safe and for family members to search for loved ones.

National Center for Missing & Exploited Children (NCMEC) activated its Unaccompanied Minors Registry (UMR). Family members can go to http://umr.missingkids.org or call 1-800-THE-LOST to find unaccompanied children who may have been separated from parents or caregivers because of the floods, by entering basic information and/or a photo. 

The U.S. Northern Command activated Defense Coordinating Element to support FEMA’s Regional Response Coordination Center in Denton, Texas with Department of Defense resources. The personnel are heavily involved in assisting relief efforts on the ground.

The U.S. Coast Guard continues to support Louisiana with air and surface rescue operations.

The Louisiana National Guard has more than 3,800 Guardsmen assisting with emergency flood operations. They have rescued more than 19,000 citizens and over 2,600 pets, and have conducted operations including evacuations, search and rescue, engineering missions, aerial sling-load drops, distribution and supply of water, meals, cots, tarps, sandbags, and security and shelter support.

The Corporation for National Community Service deployed more than 330 AmeriCorps members, including FEMA Corps and AmeriCorps Disaster Response Teams, to support shelter operations, survivor call centers and disaster survivor assistance teams.

The United States Geological Survey (USGS) is in daily contact with local cooperators, the National Weather Service and River Forecast Centers to give status updates on streamgages and coordinate flood response efforts.

The Federal Communications Commission continues to monitor communication outages and is working closely with affected carriers to ensure services are restored.

The U.S. Department of Justice deployed personnel to assist in evacuation, deconstruction and debris removal operations in the affected areas. 

The U.S. Environmental Protection Agency deployed specialist personnel to monitor and assess the impacts of the flood. They are maintaining close communication with the Louisiana Department of Environmental Quality.

 

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More – 

Efforts from Federal Partners Continue to Support Survivors in Louisiana

More than $81 Million in Federal Help Flows to Texans for May-June Storms and Flooding

AUSTIN, Texas—With images of damage from the May-June storms and flooding receding into a rear view, Texas individuals, families and businesses are now shifting focus ahead on the road to recovery thanks to $81.2 million in federal assistance.

FEMA and the U.S. Small Business Administration recently released dollar amounts to date that point to recovery progress in the 24 designated counties approved for federal help: Austin, Bastrop, Brazoria, Brazos, Burleson, Eastland, Fayette, Fort Bend, Grimes, Harris, Hidalgo, Hood, Kleberg, Lee, Liberty, Montgomery, Palo Pinto, Parker, San Jacinto, Stephens, Travis, Tyler, Waller and Washington.

  • Nearly $37.5 million was approved in FEMA household assistance grants for eligible applicants to repair damaged homes and pay for temporary housing.

  • An additional $6.5 million was approved to cover other essential needs including personal property, disaster-related dental and medical expenses, transportation and child care.

  • The SBA has approved $37.2 million for businesses, nonprofits, homeowners and renters for low-interest disaster loans.

Additionally, the National Flood Insurance Program has paid $107.6 million in claims to about 3,500 Texas policyholders affected by the May-June storms.

Those who have registered with FEMA for the May-June floods can get updates about their applications, learn about the appeals process or check the status of their claims online or by calling the FEMA Helpline at 800-621-3362.

For more information on this Texas recovery, visit the disaster webpage for the May-June storms at fema.gov/disaster/4272; or survivors can visit the Texas Division of Emergency Management website at txdps.state.tx.us/dem. Follow FEMA on Twitter @femaregion6.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Download fema.gov/mobile-app to locate open shelters and disaster recovery centers, receive severe weather alerts, safety tips and much more.

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More than $81 Million in Federal Help Flows to Texans for May-June Storms and Flooding

Be Prepared—Download FEMA Smartphone App

ATLANTA, Ga – Take steps now to prepare your family for disasters by downloading the FEMA smartphone app. 

Much of the region has been under heat advisories from the National Weather Service over the past few weeks. While it has cooled down in recent days, summer continues for several more weeks. The FEMA app lets you receive weather alerts from the National Weather Service for up to five locations across the nation, making it easy to follow severe weather that may be threatening your family and friends.

To help you stay safe during extreme heat, take the following actions when your area is under a heat advisory:   

  • Postpone outdoor games and activities and limit exposure to the sun.
  • Drink plenty of water and avoid caffeine; limit alcoholic beverage intake.
  • Dress in loose-fitting, lightweight and light-colored clothing.
  • Spend the warmest part of the day in temperature-controlled buildings such as libraries, schools, movie theaters, shopping malls, or community facilities.
  • Check on family, friends, and neighbors who do not have air conditioning and who spend much of their time alone.

Download and use the free FEMA app, which provides valuable safety tips to help you prepare for and recover from more than 20 natural and man-made hazards. The app also provides family communication plans, a customizable checklist of emergency supplies, and maps of open shelters and disaster recovery centers. The app is available on the Apple App Store and on Google Play.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

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Be Prepared—Download FEMA Smartphone App

Disaster Recovery Progress at Pine Ridge, One Year Later

PINE RIDGE, S.D. – August 7 will mark one year since President Obama’s disaster declaration for the Pine Ridge Indian Reservation, kicking off the largest housing effort in the Oglala Sioux Tribe’s history.  To support this effort, FEMA continues to have staff deployed to the reservation and office space at Ellsworth Air Force Base.

To address the severe housing need on the reservation following the disaster, FEMA initiated a permanent housing construction program used for the first time in the continental United States.  Under the effort, more than 300 households were identified as eligible for either repairs to their damaged home, or replacement with a new manufactured home. A total of 196 new manufactured homes were turned over to tribal residents with the final closing occurring on July 11. The manufactured homes were staged at Ellsworth Air Force Base prior to their final delivery and installation on the reservation.  As of August 2, 85 additional homes have been repaired by contractors funded by FEMA. The remaining 23 homes are expected to be repaired by early September. 

In addition to the housing construction program, FEMA has provided more than $435,000 in direct financial aid to tribal members.  Of that, more than $217,000 was for home repairs and $219,000 was for personal property losses and other emergency needs as a result of the May storm.  The U.S. Small Business Administration (SBA) has approved $943,000 in low-interest loans to 58 tribal residents and businesses.

Hazard Mitigation Grant Program funds will also be made available to the tribe, with the amount available based on total disaster response and recovery costs.  This program will allow the tribe to develop and undertake projects that will minimize the impact of future disaster events.  Projects will be based on priorities established by the tribe, can be done reservation wide, and do not have to be directly related damages caused by the May 2015 storm event.

A federal interagency disaster recovery coordination team has partnered with the (OST) Government to support long-term recovery.  Joining FEMA and the tribal government are the Department of Housing and Urban Development, the Department of Agriculture Rural Development, the U.S. Army Corps of Engineers, the National Renewable Energy Laboratory, and the Federal Highway Administration.

The recovery coordination team has task forces dedicated to two primary issues, roads and housing.  On the housing front, the goal is “One Nation – One Number”, and initiative to get a comprehensive count of both housing structures and their condition as well as the number of occupants.  An accurate total will give a true picture of the scope of need and bolster requests for funding to address it. 

A similar tack is being taken on the roads side, with “One Nation – One Map” being the result of a months-long survey of all roads within reservation boundaries. The survey is being converted into GIS data to provide the tribe with comprehensive information on all roads and their current maintenance.

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Disaster Recovery Progress at Pine Ridge, One Year Later

FEMA Urges Americans to Be Prepared for Extreme Heat, Download FEMA Smartphone App

Top FEMA Officials Available for Interviews to Discuss Extreme Heat Safety Tips, Urge Residents to Download FEMA Smartphone App Designed to Help Families Before, During, and After Disasters

Washington – The Federal Emergency Management Agency (FEMA) is urging residents across the nation to take steps now to prepare their families and communities for extreme heat, by reviewing important safety information and downloading the FEMA smartphone app. 

The National Weather Service announced today that “dangerously hot and humid conditions are expected this week across a large portion of the nation.” Additionally, NOAA’s Climate Prediction Center’s latest outlook notes that most of the continental United States is facing elevated chances of well-above-average summer temperatures. According to the Centers for Disease Control & Prevention, heat kills more people than hurricanes, lightning, tornadoes, earthquakes and floods.

To help Americans stay safe during extreme heat, FEMA urges residents to consider taking the following actions in affected areas:   

  • Postpone outdoor games and activities and limit exposure to the sun.
  • Drink plenty of water and avoid caffeine; limit alcoholic beverage intake.
  • Dress in loose-fitting, lightweight and light-colored clothing.
  • Spend the warmest part of the day in temperature-controlled buildings such as libraries, schools, movie theaters, shopping malls, or community facilities.
  • Check on family, friends, and neighbors who do not have air conditioning and who spend much of their time alone.

FEMA also urges residents to download and use the free FEMA app, which provides valuable safety tips to help families prepare for and recover from more than 20 natural and man-made hazards. The FEMA app enables users to receive weather alerts from the National Weather Service for up to five locations across the nation, making it easy to follow severe weather that may be threatening family and friends.  The app also provides family communication plans, customizable checklist of emergency supplies, and maps of open shelters and disaster recovery centers. The app is available on the Apple App Store and on Google Play.

 

What:  Interview opportunity with FEMA officials to share information on how to stay safe during extreme heat and FEMA’s updated Smartphone App

Who:  FEMA Director of External Affairs Josh Batkin

          FEMA Director of Public Affairs Rafael Lemaitre  

          FEMA Director of Individual and Community Preparedness Helen Lowman

When:  Upon request

RSVP:  To schedule a media interview contact the FEMA News Desk at 202-646-3272 or FEMA-News-Desk@fema.dhs.gov. 

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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FEMA Urges Americans to Be Prepared for Extreme Heat, Download FEMA Smartphone App

FEMA offers advice at local stores on repairing, rebuilding

CHARLESTON, W. Va. — As West Virginians repair or rebuild their homes damaged by last month’s storms, the Federal Emergency Management Agency (FEMA) and five local hardware and home improvement stores have teamed up to provide free information, tips and literature on making homes stronger and safer.

FEMA mitigation specialists will be on hand this week to answer questions and offer home improvement tips along with proven methods to prevent and lessen damage from future disasters. A variety of free workshops for storm-impacted homeowners on such topics as repairing or installing flooring and what to do with rain-soaked drywall will be presented daily. Most of the information is geared for do-it-yourselfers and general contractors.

FEMA advisors will be at:  

Ace Hardware

326 Main Street

Rainelle, WV 25962

Through Aug. 6

8 a.m. to 5:30 p.m. Monday through Friday

8 a.m. to 3 p.m. Saturday

 

Byrnside Hardware

107 4th Street,

Danville, WV 25053

July 28 to Aug. 3 – (Workshop closed Sunday)

8 a.m. to 6 p.m. Monday through Friday

7 a.m. to 6 p.m. Saturday

 

The Home Depot

1100 Liberty Park Drive,
Hurricane, WV 25526

July 28 to Aug. 3 (Workshop closed Sunday)

8 a.m. to 6 p.m.

 

Lowes Home Improvement

1155 Oakvale Road

Princeton, WV  24740

July 28 to Aug. 3 (Workshop closed Sunday)

8 a.m. to 6 p.m.

 

Sears Home Improvement

RR 1 Box 17-A

Ronceverte, WV 24970

July 28 to Aug. 3 (Workshop closed Sunday)

9 a.m. to 7 p.m. Monday through Friday

9 a.m. to 6 p.m. Saturday

 

Free reference booklets, in English and Spanish, with information on protecting your home from flood damage, will be available at all locations. More information about strengthening property can be found at http://www.fema.gov/what-mitigation.

West Virginians who have questions about their flood insurance policies and coverage should contact the National Flood Insurance Program call center at 800-621-3362 (Option 2) between 9 a.m. and 7 p.m. (ET) Monday through Friday. Specialists can help with service claims, provide general information regarding policies and offer technical assistance to aid in recovery.

Additional information on West Virginia’s disaster recovery can be found by visiting fema.gov/disaster/4273, twitter.com/femaregion3, twitter.com/FEMA, facebook.com/FEMA, fema.gov/blog and the flood information pages at http://wvflood.com

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FEMA offers advice at local stores on repairing, rebuilding

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