Flood insurance: The time to buy is while it’s dry

JEFFERSON CITY, Mo. – Until it happens to them, most people don’t realize that even an inch or two of water can cause thousands of dollars in damage. During the recent floods in Missouri, thousands experienced the trauma of flooded homes and businesses. The toll not only includes the heartbreak of losing precious possessions, but financial hardship, especially for those who don’t have flood insurance.

Spring, when flooding is typically most severe, has arrived. But you can still purchase a National Flood Insurance Program (NFIP) policy to protect your home and its contents or your business. Remember – there is a 30-day waiting period before a policy takes effect.

Homeowners’ insurance doesn’t cover flood damage, but the NFIP does. Funded by the Federal Emergency Management Agency (FEMA), NFIP makes flood insurance available for communities that participate in the program, regardless of whether the area is high, low, or medium risk. NFIP carries a maximum coverage of $250,000 for homes and $100,000 for contents. Business coverage is a maximum of $500,000 for building and $500,000 for contents.

Many Missouri residents decided to buy flood insurance to protect against the risk of flooding. The amount of claims paid to homeowners and renters with flood insurance is more than double the amount of FEMA grants and U.S. Small Business Administration (SBA) loans in several counties designated for federal assistance for damages from the recent flooding:

  • In Taney County, the National Flood Insurance Program (NFIP) paid policyholders more than $4.2 million in claims. Comparably, FEMA and SBA paid a total of $416,724 in grants and loans.

  • In St. Louis County, NFIP paid policyholders more than $14.3 million in claims, while loans and grants to St. Louis County residents totaled more than $6.8 million.

  • In Phelps County, NFIP paid nearly $1.9 million to policyholders while FEMA and SBA assistance was $254,254.

FEMA Individual Assistance can pay for losses not covered by insurance such as temporary rental assistance. Flood insurance can potentially provide your family with much more money – up to $350,000 – after a flood.

It’s also important to remember that NFIP insurance covers flood damage regardless of where there is a federal disaster declaration. That is another benefit of being covered by insurance.

To learn more about any property’s flood risk, estimate an NFIP premium or locate an insurance agent who sells flood insurance, log on to www.floodsmart.gov. For flood information and safety tips visit www.ready.gov/floods. Find the Spanish-language web site at www.listo.gov.

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For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA webpages dedicated to this disaster at www.fema.gov/disaster/4250.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Flood insurance: The time to buy is while it’s dry

FEMA offers free publications at libraries in Jefferson County, Missouri

JEFFERSON CITY, Mo. – Free publications are available now in several Jefferson County libraries to help residents rebuild safer and stronger from the Missouri flooding. FEMA’s outreach teams created displays to provide information along with the publications.

Libraries in Arnold, Barnhart, Crystal City, DeSoto, Festus and High Ridge are providing the information to help Missourians learn more about damage from weather, prepare for disasters, rebuild safer and learn more about the National Flood Insurance Program.

Libraries providing the publications include:

  • Jefferson County Library branches:

    • Arnold Branch, 1701 Missouri State Road, Arnold, MO 63010

    • Windsor Branch, 7479 Metropolitan Blvd., Barnhart, MO 63012

    • Northwest Branch, 5680 State Road PP, High Ridge, MO 63049

  • Public library locations:

    • Crystal City Public Library, 736 Mississippi Ave., Crystal City, MO 63019

    • DeSoto Public Library, 712 S. Main Street, DeSoto, MO 63020

    • Festus Public Library, 400 W. Main Street, Festus, MO 63028

Other locations in Missouri where publications are available include:

  • Missouri Regional Library at 214 Adams Street, Jefferson City, MO 65101

  • Camden County Library at 1064 Guthridge Lane, Osage Beach, MO 65055

  • St. Louis County Libraries, various branches

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For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA webpages dedicated to this disaster at www.fema.gov/disaster/4250.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

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FEMA offers free publications at libraries in Jefferson County, Missouri

News You Can Use: Make your home more flood resistant

JEFFERSON CITY, Mo. – Mitigation experts at the Federal Emergency Management Agency (FEMA) say there is no better time than now for Missouri homeowners to start thinking about how to prepare for the next flood.

For the big jobs, homeowners will want to hire a reputable licensed contractor. FEMA mitigation officials suggest getting bids from two or three contractors. And ask for references. Minor repairs and renovations may be easy work for experienced do-it-yourselfers. However, tasks such as relocating basement appliances and electrical equipment may require the help of a professional.

Start with the main circuit breaker or fuse box. Move it up to at least 12 inches above the Base Flood Elevation (BFE) for your home. Your insurance agent or local flood plain administrator will be able to tell you what that level is. Check with your local building department. If the electrical code allows, raise electrical outlets and switches above flood level.

If you need to replace a flood-damaged furnace, water heater or air conditioner, have the new one installed on a higher floor. If your air conditioner or heat pump is outdoors, install it on a raised platform. Place washers and dryers on blocks, making sure they will not vibrate off the blocks during use. A one- or two-foot-high waterproof floodwall around appliances will protect them from shallow flooding.

More do-it-yourself tips for repairing flood-damaged buildings:

  • Walls: If the wallboard and insulation were removed, wash and disinfect the exposed vertical wooden studs and the horizontal wooden sills at their base. If rebuilding, consider metal studs and sills, as they are less damaged by water than wooden ones.

  • Wallboard: If you install the wall board horizontally (four feet high), you’ll only have to replace half the wall if the next flood is less than four feet deep. Leave the wall open one inch above the sill. The baseboards will hide the gap, and all you have to do after the next flood is remove the baseboard and the wall cavity will drain freely and air will circulate better.

  • Floors: Particle board or plywood fall apart when wet for lengthy periods. Floor joists and some wood floors regain their shape when naturally dried. Use screws or screw nails on floors and stairs to minimize warping. Completely dry subflooring before laying new flooring or carpeting. Re-nail, then sand or place a new underlayment for a new floor.

  • Paints: Completely dry the surface before painting. This may take several weeks, but paint will peel if applied over a damp surface. Coat concrete surfaces with penetrating sealer for easier future cleanup.

  • Windows and Doors: When appropriate, replace flood damaged windows with vinyl or metal framed windows. Hollow core or polysty­rene foam filled metal doors are water resistant.

Despite all that you have done, natural disasters are unpredictable, and even the best preparations may not hold up in the next flood. So it’s strongly recommended that homeowners look into purchasing a National Flood Insurance Program (NFIP) policy, especially if your home or business is located in a flood plain or high-risk area.

NFIP insurance is available to homeowners, renters, condo owners/renters, and commercial owners/renters in communities that participate in the NFIP. Missouri communities in the program are listed here — http://www.fema.gov/cis/MO.html. Other communities can request to be added if they meet certain criteria. More than 75 private insurance agents or agencies in Missouri are certified to sell and service NFIP policies, including all of those listed on this link — http://www.fema.gov/wyo_company.

For more ideas on reducing flood loss, check out the FEMA booklet “Protecting Your Home and Property from Flood Damage” at https://www.fema.gov/media-library/assets/documents/21471.

 

# # #

 

For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA webpages dedicated to this disaster at www.fema.gov/disaster/4250.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

 

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News You Can Use: Make your home more flood resistant

Three months later: More than $75 million approved for Missouri flood survivors

JEFFERSON CITY, Mo. – Almost three months ago, heavy rains brought flooding and storms to cities along the Mississippi, Missouri and Meramec Rivers. Since that time, more than $75 million has been approved in the form of disaster grants to individuals and families, flood insurance payments, and low-interest loans to renters, homeowners and businesses.

It isn’t too late to receive assistance. The deadline to register for federal assistance is Monday, March 21, 2016. Those who register with FEMA can be referred to national and locally-active voluntary, faith-based and non-governmental agencies when federal assistance cannot meet all of their needs.

A few milestones from the Missouri flood disaster:

  • $11,828,408 in FEMA grants to nearly 2,300 individuals and families for emergency home repairs, repair or replacement of essential personal property, rental assistance, and help with funeral, medical, dental, legal and other disaster-related expenses.
  • $11,649,800 in U.S. Small Business Administration low-interest disaster loans to more than 270 homeowners, renters and businesses.
  • $52,118,027 in National Flood Insurance Program (NFIP) payments.
  • More than 1,700 survivors visited 15 disaster recovery centers to get one-on-one counseling on survivor assistance, flood insurance, mitigation methods, low-interest loans and other information.
  • FEMA floodplain management specialists fielded 335 technical assistance calls and questions from NFIP participating communities.
  • FEMA floodplain management specialists worked with the state on substantial damage software and inspection training for local officials in NFIP participating communities. 

In all, Individual Assistance was extended to 33 counties. The counties receiving IA were Barry, Barton, Camden, Cape Girardeau, Cole, Crawford, Franklin, Gasconade, Greene, Hickory, Jasper, Jefferson, Laclede, Lawrence, Lincoln, Maries, McDonald, Morgan, Newton, Osage, Phelps, Polk, Pulaski, Scott, St. Charles, St. Francois, St. Louis, Ste. Genevieve, Stone, Taney, Texas, Webster and Wright.

For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA web pages dedicated to this disaster at www.fema.gov/disaster/4250.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Three months later: More than $75 million approved for Missouri flood survivors

FEMA Offers Free Rebuilding Advice in Southwest Missouri

JEFFERSON CITY, Mo. – Three home improvement stores in Southwest Missouri are teaming up with the Federal Emergency Management Agency (FEMA) to provide area residents with free information, tips and literature to prevent and lessen damage from disasters.  

FEMA mitigation specialists will be available at all three stores to answer questions and offer home improvement tips on making homes stronger and safer. Most of the information is geared toward do-it-yourself work and general contractors.

February 25-March 1:

  • Lowe’s at 165 Mall Drive, Hollister, MO 65672 (Taney County)

  • Lowe’s at 1707 W. Norton Road, Springfield, MO 65803 (Greene County)

Times:

  • Thursday to Saturday 7 a.m. to 7 p.m.

  • Sunday 8 a.m. to 6:30 p.m.

  • Monday 7 a.m. to 7 p.m.

  • Tuesday 7 a.m. to 4:30 p.m.

 

February 26-28:

  • Tractor Supply Co. at 689 S. Monroe Street, Lebanon, MO 65536 (Laclede County)

Times:

  • Friday and Saturday 8 a.m. to 8 p.m.

  • Sunday 9 a.m. to 7 p.m.

Mitigation teams will also have free reference booklets on protecting your home from flood damage. More information about strengthening property can be found at www.fema.gov/what-mitigation.

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For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA webpages dedicated to this disaster at www.fema.gov/disaster/4250.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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FEMA Offers Free Rebuilding Advice in Southwest Missouri

FEMA, State Broadcasters, in Coordination with Emergency Managers Test the Emergency Alert System

WASHINGTON — The U.S. Department of Homeland Security’s Federal Emergency Management Agency (FEMA), in coordination with state, local, tribal, and territorial emergency managers and state broadcasters’ associations, will conduct a test of the Emergency Alert System (EAS) in twenty-two states, two territories, and the District of Columbia on Wednesday, February 24, at 2:20 p.m. (Eastern).

Broadcasters from the following locations are voluntarily participating in the test: Alabama, Arkansas, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Texas, U.S. Virgin Islands, and Virginia. The EAS test is made available to radio, broadcast and cable television systems is and scheduled to last approximately one minute.

The test will verify the delivery and broadcast, and assess the readiness for distribution of a national-level test message. The message of the test will be similar to the regular monthly test message of EAS, normally heard and seen by the public: “This is a national test of the Emergency Alert System. This is only a test.”

The EAS test might also be seen and heard in states and tribes bordering the states participating in the test.

Public safety officials need to be sure that in times of an emergency or disaster they have methods and systems that will deliver urgent alerts and warnings to the public when needed.  Periodic testing of public alert and warning systems is a way to assess the operational readiness of the infrastructure for distribution of a national message and determine what improvements in technologies need to be made. 

More information on the Public Alert and Warning System and Wireless Emergency Alerts (WEA) is available at www.fema.gov/ipaws or www.ready.gov/alerts.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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FEMA, State Broadcasters, in Coordination with Emergency Managers Test the Emergency Alert System

Two More St Louis Area Stores Offer Free FEMA Advice

JEFFERSON CITY, Mo. – Two more home improvement stores in St. Louis County are teaming up with the Federal Emergency Management Agency (FEMA) over the Presidents Day Weekend to provide Missouri residents with free information, tips, flyers and brochures on making their homes stronger and safer against future disasters. 

FEMA mitigation specialists will be available at stores in St. Louis County to answer questions and offer home improvement tips to prevent and lessen damage from future disasters. Most of the information is geared toward do-it-yourself work and general contractors.

Advisers will be available February 12-16 at the following locations . . .

  • Lowe’s at 1 Gravois Bluffs Plaza Drive, Fenton, MO 63026 
  • Menards at 11140 St. Charles Rock Road, St. Ann, MO 63074

During these times . . .

  • Friday to Saturday 7 a.m. to 7 p.m.
  • Sunday 8 a.m. to 6:30 p.m.
  • Monday 7 a.m. to 7 p.m.
  • Tuesday 7 a.m. to 4:30 p.m.

Mitigation teams will also have free reference booklets on protecting your home from flood damage. More information about strengthening property can be found at www.fema.gov/what-mitigation.

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For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA webpages dedicated to this disaster at www.fema.gov/disaster/4250.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Two More St Louis Area Stores Offer Free FEMA Advice

FEMA Infrastructure Repair Aid Available for 37 Missouri Counties

JEFFERSON CITY, Mo. – The Federal Emergency Management Agency (FEMA) will provide grants to local governments in 37 Missouri counties and the City of St. Louis to help with their costs for restoring or repairing roads, schools and other public facilities damaged by the severe storms and flooding Dec. 23, 2015, through January 9, 2016.

On February 10  these counties were designated for FEMA’s Public Assistance Program:  Barry, Bollinger, Camden, Cape Girardeau, Cedar, Crawford, Dade, Dallas, Douglas, Dunklin, Franklin, Gasconade, Greene, Howell, Iron, Jasper, Jefferson, Lawrence, Lincoln, McDonald, Newton, Ozark,  Perry, Phelps, Pulaski, Reynolds, St. Charles, St. Clair, Ste. Genevieve, St. Louis, Scott, Stoddard, Stone,  Taney, Texas, Washington and Webster, as well as the independent City of St. Louis.

The designation makes public entities and some nonprofits in these counties eligible to apply to FEMA for reimbursement of 75 percent of their eligible costs for emergency response activities and permanent repairs to roads and bridges, water control facilities, buildings and equipment owned by the city or county, utilities, parks and recreational facilities, and some nonprofit facilities that serve the public.

Over the next few weeks, the state and FEMA will conduct briefings about infrastructure assistance for officials and other personnel in the affected counties and provide technical assistance to the applicants as needed.

# # #

For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA webpages dedicated to this disaster at www.fema.gov/disaster/4250.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

Original article: 

FEMA Infrastructure Repair Aid Available for 37 Missouri Counties

Center Opens in Greene County to Help Missouri Flood Survivors

JEFERSON CITY, Mo. – A FEMA Disaster Recovery Center is opening Thursday, Feb. 11, in Springfield. The center offers in-person support to individuals and businesses in any of the 33 Missouri counties included in the Jan. 21, 2016, Missouri federal disaster declaration.

Recovery specialists from the Federal Emergency Management Agency (FEMA), U.S. Small Business Administration (SBA) and other agencies will be at the center to discuss aid and assist anyone who needs help with an application. The new center is at this location:

  • The Library Center, 4653 S. Campbell Ave., Springfield, MO 65810

The center joins these five others already in operation:

  • Cape Girardeau County center is at the Salvation Army, 701 Good Hope St., Cape Girardeau, MO 63703.
  • St. Louis County center is at Jefferson Barracks Visitor Center, 345 North Road, St. Louis, MO 63125.
  • St. Charles County center is at Immaculate Conception Community Center, 14060 N. State Route 94, West Alton, MO 63386.
  • Franklin County center is at Tri-County Senior Center, 800 W. Union Street, Pacific, MO 63069.
  • Jefferson County center is at Arnold City Hall, 2101 Jeffco Blvd., Arnold, MO 63010.

All recovery centers are open from 9 a.m. to 7 p.m. Monday through Saturday. The centers are closed on Sundays. Centers will be open on Presidents’ Day, Monday, Feb. 15.

Disaster survivors may visit any of the centers for assistance. Locations of recovery centers may be found online at fema.gov/drc.

There are two main types of federal disaster assistance. FEMA provides grants to qualified individuals for rental assistance, home repairs, or other serious disaster-related losses. SBA makes low-interest disaster loans to help homeowners, renters, most nonprofits, and businesses of all sizes rebuild and recover.

Individuals and businesses are encouraged to register with FEMA before visiting a disaster recovery center. Register online at www.DisasterAssistance.gov or by calling toll-free 800-621-FEMA (3362), 7 a.m. to 10 p.m. seven days a week until further notice. Multilingual registration assistance is available. Survivors may also register using the fema.gov app for smartphones.

Disaster assistance applicants who are hard of hearing or have a speech disability and use TTY should call 800-462-7585. Those who use 711 or Video Relay Service (VRS) should call 800-621-3362.

The only way to access FEMA assistance is by registering with FEMA. Registering with any other agency does not register you with FEMA.

The federal disaster declaration covers eligible losses caused by flooding and severe storms between December 23, 2015, and January 9, 2016, in these counties: Barry, Barton, Camden, Cape Girardeau, Cole, Crawford, Franklin, Gasconade, Greene, Hickory, Jasper, Jefferson, Laclede, Lawrence, Lincoln, Maries, McDonald, Morgan, Newton, Osage, Phelps, Polk, Pulaski, Scott, St. Charles, St. Francois, St. Louis, Ste. Genevieve, Stone, Taney, Texas, Webster and Wright.

# # #

For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA webpages dedicated to this disaster at www.fema.gov/disaster/4250.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Center Opens in Greene County to Help Missouri Flood Survivors

Fact Sheet: Missouri’s 2-1-1 Help Line

Missouri’s 2-1-1 Help Line

  • Missouri residents impacted by the recent severe storms and floods can dial 2-1-1, a free telephone service that helps people find the local resources they need before, during and after a disaster. All calls are private and confidential.
  • In Missouri, United Way 2-1-1 has partnered with the Federal Emergency Management Agency (FEMA) and other agencies to provide answers, services, relief and vital information on a number of topics including medical needs, home repairs, debris clearance, crisis counseling, and disaster unemployment assistance, as well as food, water and clothing needs.
  • The 2-1-1 line is available 24 hours a day, seven days a week. Missouri residents can also call 800-427-4626 to speak with a trained resource specialist. TTY (866-385-6525) and multilingual services are also available.
  • Missourians can also call 2-1-1 to volunteer support for disaster relief or donate help to agencies.
  • In addition to dialing 2-1-1, Missouri residents can click onto the local United Way websitewww.211helps.org) for advice and information on where to find help. The site includes an easy-to-use search tool to locate disaster-related services in your city or county. These services cover a wide range from food banks, home repair and health care to legal services, disaster shelters and mental health support.
  • The website also includes an online chat function (available Mon–Fri 9 a.m.-5 p.m.) as well as links to downloadable United Way 2-1-1 Missouri and Southwest Illinois mobile apps for iPhone and Android phones.
  • During the telephone session or online chat, callers may be asked to provide United Way with some basic demographic information such as email address, zip code and age. United Way 2-1-1 Missouri and Southwest Illinois is committed to caller privacy and agrees to keep this information confidential. United Way does not sell, rent or exchange any caller information.

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For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA web pages dedicated to this disaster at www.fema.gov/disaster/4250.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Fact Sheet: Missouri’s 2-1-1 Help Line

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