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FEMA Extends Grace Period to Renew Flood Insurance Policies in Declared Louisiana Parishes

WASHINGTON – The Federal Emergency Management Agency (FEMA) announced today that due to the damage and displacement caused by recent flooding, the grace period to renew flood insurance policies has been extended to 120 days, for certain parishes in Louisiana.

“We’ve seen major destruction to communities across the state; thousands of Louisianans have been displaced,” said Roy Wright, deputy associate administrator for FEMA’s Federal Insurance and Mitigation Administration. “This extension will give policyholders one less thing to worry about, at a time when they are trying to focus on getting back into their homes safely and on beginning to rebuild their lives.”

In order to avoid a lapse in coverage, there is typically a 30-day grace period to renew policies under the National Flood Insurance Program (NFIP). In Louisiana, the extensive damage to homes and businesses, as well as widespread disruption of power, transportation, and communication infrastructure may affect the ability of policyholders to meet the standard 30-day deadline to renew policies.

Today’s action extends the grace period to a total of 120 days, and applies to policies in the 20 parishes declared in Louisiana: Acadia, Ascension, Avoyelles, East Baton Rouge, East Feliciana, Evangeline, Iberia, Iberville, Jefferson Davis, Lafayette, Livingston, Pointe Coupee, St. Helena, St. Landry, St. Martin, St. Tammany, Tangipahoa, Vermilion, Washington and West Feliciana.

The extension applies to all NFIP flood insurance policies in those parishes with a current grace period ending August 11, 2016, through September 10, 2016. Affected policyholders should note that the NFIP cannot pay a flood claim that occurs after the expiration date, unless the policyholders renew their premium with their insurance carriers on or before the last day of the grace period.

As of today, more than 25,000 National Flood Insurance Program policyholders have submitted claims for flood loss. FEMA authorized and issued more than $15 million in advance payments to NFIP policyholders in Louisiana who sustained flood-related damages to provide expedited relief to disaster survivors. FEMA continues advising those who would like to file a claim to call their individual insurance carrier, or go to Floodsmart.gov and review the “File Your Claim” section.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema. Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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FEMA Extends Grace Period to Renew Flood Insurance Policies in Declared Louisiana Parishes

Disaster Recovery Centers Open in Two Parishes for Louisiana Survivors

BATON ROUGE, La. – Disaster recovery centers will open Sunday, August 21, in Tangipahoa and St. Helena parishes to help Louisiana flood survivors. The centers are open 8 a.m. to 6 p.m. every day until further notice.

The centers are at the following addresses:

Former Parish Tourism Building

42271 S. Morrison Blvd.

Hammond, La. 70443

St. Helena Environmental Health Unit

53 N. 2nd St.

Greensburg, La. 70441

Survivors may locate centers near them at fema.gov/disaster-recovery-centers or by calling the FEMA helpline at 800-621-3362. That information is also available on the FEMA mobile app. Survivors may register at any open DRC, even out of state.

To register, go online to DisasterAssistance.gov or call the FEMA helpline. Help is available in most languages and phone lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

Representatives from the Governor’s Office of Homeland Security and Emergency Preparedness, the Federal Emergency Management Agency, U.S. Small Business Administration (SBA), volunteer groups and other agencies are at the centers to answer questions about disaster assistance and low-interest disaster loans for homeowners, renters and businesses. They can also help survivors apply for federal disaster assistance.

Disaster Survivor Assistance teams are canvassing many affected areas, and are able to register people for FEMA assistance if needed. Sometimes these teams will remain in certain locations convenient to the community, such as a library or mayor’s office. When residents require further assistance the teams may refer them to a disaster recovery center nearby.

It is not necessary to visit a center to register for and receive federal disaster assistance. If possible, survivors should register with FEMA before visiting a recovery center.

Disaster survivors who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585 to register. Those who use 711 or Video Relay Service or require accommodations while visiting a center may call 800-621-3362. All disaster recovery centers are accessible and equipped with tools to accommodate disaster survivors who need disability-related communication aids. Each disaster recovery center has assistive technologies for people with disabilities. To arrange to have an ASL interpreter at the DRC when you visit, call 225-382-1739.

Low-interest disaster loans from the SBA are available for businesses of all sizes and landlords, private nonprofits, homeowners and renters. Disaster loans cover losses not fully compensated by insurance or other recoveries.

For more information, applicants may contact the SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing DisasterCustomerService@sba.gov or visiting the SBA’s website at sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

For information call the FEMA helpline at 800-621-3362 or go online to www.DisasterAssistance.gov or www.fema.gov/disaster/4263.

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We urge everyone to continue to use caution in areas where floodwaters remain. Monitor DOTD’s www.511la.org website for updated road closure information. Look for advisories from your local authorities and emergency managers. You can find the latest information on the state’s response at www.emergency.la.gov. GOHSEP also provides information on Facebook and Twitter. You can receive emergency alerts on most smartphones and tablets by downloading the new Alert FM App. It is free for basic service. You can also download the Louisiana Emergency Preparedness Guide and find other information at www.getagameplan.org.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

The U.S. Small Business Administration is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at SBA.gov/disaster Deaf and hard-of-hearing individuals may call (800) 877-8339.

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Disaster Recovery Centers Open in Two Parishes for Louisiana Survivors

More than $81 Million in Federal Help Flows to Texans for May-June Storms and Flooding

AUSTIN, Texas—With images of damage from the May-June storms and flooding receding into a rear view, Texas individuals, families and businesses are now shifting focus ahead on the road to recovery thanks to $81.2 million in federal assistance.

FEMA and the U.S. Small Business Administration recently released dollar amounts to date that point to recovery progress in the 24 designated counties approved for federal help: Austin, Bastrop, Brazoria, Brazos, Burleson, Eastland, Fayette, Fort Bend, Grimes, Harris, Hidalgo, Hood, Kleberg, Lee, Liberty, Montgomery, Palo Pinto, Parker, San Jacinto, Stephens, Travis, Tyler, Waller and Washington.

Nearly $37.5 million was approved in FEMA household assistance grants for eligible applicants to repair damaged homes and pay for temporary housing.
An additional $6.5 million was approved to cover other essential needs including personal property, disaster-related dental and medical expenses, transportation and child care.
The SBA has approved $37.2 million for businesses, nonprofits, homeowners and renters for low-interest disaster loans.

Additionally, the National Flood Insurance Program has paid $107.6 million in claims to about 3,500 Texas policyholders affected by the May-June storms.

Those who have registered with FEMA for the May-June floods can get updates about their applications, learn about the appeals process or check the status of their claims online or by calling the FEMA Helpline at 800-621-3362.

For more information on this Texas recovery, visit the disaster webpage for the May-June storms at fema.gov/disaster/4272; or survivors can visit the Texas Division of Emergency Management website at txdps.state.tx.us/dem. Follow FEMA on Twitter @femaregion6.

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Download fema.gov/mobile-app to locate open shelters and disaster recovery centers, receive severe weather alerts, safety tips and much more.

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More than $81 Million in Federal Help Flows to Texans for May-June Storms and Flooding

Kanawha and Nicholas counties Disaster Recovery Centers to close; help is still available

CHARLESTON, W.Va. — The Disaster Recovery Centers (DRCs) at 3300 Pennsylvania Avenue in Charleston (Kanawha County), and 6 White Street in Richwood (Nicholas County) will close at 2 p.m., Saturday, Aug. 20, 2016.

As a survivor of the June storms and floods, you can still get the help you need with just a phone call. The deadline to register for disaster assistance from the Federal Emergency Management Agency (FEMA) is Wednesday, Sept. 7, 2016.

Many of the services available at the DRCs are also available on the helpline. The FEMA helpline operates from 7 a.m. to 10 p.m. EDT, seven days a week, until further notice. By calling 800-621-3362 (voice, 711 or video relay services) or 800-462-7585 for TTY users, you can use the helpline to:

Register with FEMA.
Provide a change of address, telephone and bank account numbers and insurance information.
Receive information about FEMA home inspections.
Get other questions answered about federal disaster assistance.
Ask questions about letters you receive from FEMA.
Learn how to appeal a FEMA decision. All applicants may appeal.

You can also register with FEMA online at DisasterAssistance.gov or find an open DRC at www.fema.gov/drc. Just be sure to do it before Sept. 7.

If you want to discuss your application, you should have your nine-digit FEMA registration number and zip code.

For more information about SBA loans, call SBA’s Disaster Assistance Customer Service Center at 800-659-2955, email disastercustomerservice@sba.gov, or visit http://www.sba.gov/disaster. TTY users may call 800-877-8339. Applicants may also apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/ela.

SBA low-interest disaster loans are available to businesses of all sizes, homeowners and renters for their recovery needs. The deadline to apply for an SBA loan is Wednesday, Sept. 7.

You can still visit the other DRCs. Representatives from FEMA, various state agencies and the SBA are at the centers to answer your disaster assistance or low-interest disaster loan questions:

Greenbrier County 1233 Kanawha Ave., Rainelle, WV 25962

Greenbrier County Mobile Disaster Recovery Center, Southeastern Labor Council,

AFL-CIO, 65 West Main St., White Sulphur Springs, WV 2498

Kanawha County Office trailer in parking lot across from Dollar General Store,

120 Maywood Ave. W., Clendenin, WV 25045

Additional information on West Virginia’s disaster recovery can be found by visiting fema.gov/disaster/4273, twitter.com/femaregion3, twitter.com/FEMA and fema.gov/blog.

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Kanawha and Nicholas counties Disaster Recovery Centers to close; help is still available

West Virginia survivors get two-week extension for FEMA registrations

CHARLESTON, W. Va. — The deadline for West Virginia storm survivors to register for federal assistance has been extended 14 days to Wednesday, Sept. 7, 2016. The Federal Emergency Management Agency (FEMA) granted the extension at the request of West Virginia Gov. Earl Ray Tomblin, citing a continued flow of new applications for federal assistance in the wake of the June 22-29 severe storms, flooding, landslides, and mudslides.

FEMA disaster grants are available to homeowners and renters in the 12 storm-impacted counties named in the presidential disaster declaration of June 25: Clay, Fayette, Greenbrier, Jackson, Kanawha, Lincoln, Monroe, Nicholas, Pocahontas, Roane, Summers, and Webster. Nearly 9,000 applications from West Virginia survivors have been received by FEMA to date.

Disaster assistance for individuals may include grants to help homeowners and renters with temporary housing, essential home repairs, personal property replacement, and serious disaster-related needs. Disaster assistance grants are not taxable income and will not affect eligibility for Social Security, Medicare and other federal and state programs. Grants do not have to be repaid to the federal government.

One of FEMA’s federal partners in disaster recovery, the U.S. Small Business Administration (SBA), would also extend to Sept. 7, 2016 its deadline for filing physical disaster loan applications.

The SBA offers low-interest disaster loans to businesses, homeowners and renters. SBA disaster loans may cover repairs, rebuilding, as well as the cost of replacing lost or disaster-damaged real estate and personal property.

If your SBA loan application is approved, you may be eligible to borrow additional funds to cover the cost of improvements that will protect your property against future damage. Examples

include elevating utilities, water heaters and furnaces, and installing retaining walls and sump pumps. Applicants may be eligible for an SBA loan increase, for mitigation purposes, of up to 20 percent of their physical damages.

The application/registration process is quick and easy. FEMA encourages all survivors who sustained disaster-related damage or losses to apply – before the Sept. 7 deadline – by phone (voice, 711 or relay service) at 800-621-3362 (TTY users should call 800-462-7585) or online at DisasterAssistance.gov . The toll-free lines are open 7 a.m. to 10 p.m. EDT seven days a week. Multilingual operators are available.

You may also register at any of the five Disaster Recovery Centers located in Greenbrier, Kanawha, and Nicholas counties. An easy-to-use DRC Locator is available at http://asd.fema.gov/inter/locator/home.htm .

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West Virginia survivors get two-week extension for FEMA registrations

North Country Fire Department to Upgrade Aging Equipment

NEW YORK — Firefighters of the Brushton Volunteer Fire Department will receive 12 new self-contained breathing apparatuses and seven complete sets of personal protective equipment as a result of an Assistance to Firefighters Grant that is administered by the Federal Emergency Management Agency.

Located in Franklin County’s Town of Moira in north-central New York, the Village of Brushton’s fire station has 32 volunteers who have had to borrow outdated equipment to respond to fires, as well as to share it while training. Firefighter Jude Ducharme of the village’s department said that he and his colleagues will “no longer have to use gear that has been handed down and has been damaged while doing our jobs.”

Brushton’s new mayor, Kevin Pentalow, expressed appreciation for the grant. “It means that our firefighters will have new coats, pants, gloves, helmets, boots, and hoods that are not charred, torn, or discolored, and they’ll be well protected while doing their jobs. And, we’ll have a full complement of breathing apparatuses that are less than 10 years old. There’s a lot of safety provided by this gear.”

The new equipment is made possible through a grant from FEMA’s Region II, which covers New York, New Jersey, Puerto Rico, and the US Virgin Islands. Dale McShine, the Region’s Director of Grants, reported that the grant totals $102,228.00, the federal share of which is $97,360.00.

The equipment will also put Brushton’s fire equipment in line with safety criteria set by the National Fire Protection Association and the Occupational Safety and Health Administration.

Brushton’s firefighters respond to some 60 calls for assistance annually to a population of approximately 1800. Firefighter Ducharme said that the department is increasingly assisting neighboring departments in dispensing emergency medical services.

Tania Hedlund, FEMA’s Region II Branch Chief for grants, reports that in fiscal year 2014, the region awarded 273 grants, totaling $95.6 million.

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North Country Fire Department to Upgrade Aging Equipment

Many good reasons to apply for an SBA loan before the Aug. 24 deadline

CHARLESTON, W.Va. – If you applied for assistance from the Federal Emergency Management Agency (FEMA) and were referred to the U.S. Small Business Administration (SBA), there are many good reasons to submit a loan application.

The deadline to apply for an SBA low-interest disaster loan is Wednesday, Aug. 24. If you don’t apply before that date, you may not be eligible to receive the help that may be available to you, not only from SBA but also from FEMA.

SBA offers low-interest disaster loans to homeowners, renters, businesses of all sizes and private nonprofit organizations for physical damage from the severe storms, flooding, landslides and mudslides that occurred June 22-29. The following counties are eligible to apply: Clay, Fayette, Greenbrier, Jackson, Kanawha, Lincoln, Monroe, Nicholas, Pocahontas, Roane, Summers and Webster.

Some of the top reasons for submitting an SBA loan application include:

SBA can help renters and homeowners repair or replace disaster-damaged personal property. Renters, as well as homeowners, may be eligible to borrow up to $40,000 to repair or replace clothing, furniture, appliances and damaged vehicles.
A future insurance settlement may fall short. You may find out that you are underinsured for the amount of work it takes to repair or replace your damaged home. An SBA low-interest disaster loan can cover the uninsured costs. By submitting the application, you may have loan money available when it’s needed. SBA may approve a loan for the repair or replacement of a home up to $200,000. The loan balance may be reduced by your insurance settlement. However, the opportunity for an SBA loan may be lost if you wait until after the deadline expires on Aug. 24.
You are not required to accept a loan even if you qualify for one.
If SBA determines you aren’t eligible for a home loan, they will refer you back to FEMA. This could make you eligible for more FEMA aid.
Interest rates on SBA loans may be more affordable than you think. Get in touch with an SBA representative to get details.
If you need help completing your loan application call the SBA at 800-659-2955 (TTY 800-877-8339); send an email to DisasterCustomerService@sba.gov; or you can visit a Disaster Recovery Center (DRC) to sit down and talk with an SBA representative one-on-one. Find the nearest center to you by going online at www.fema.gov/drc.

You can submit your SBA disaster loan application in one of three ways: online at https://disasterloan.sba.gov/ela/; in person at a DRC; or by mail.

If your SBA loan application is approved, you may be eligible to borrow additional funds to cover the cost of improvements that will protect your property against future damage. Examples

Economic Injury Disaster Loans are available to provide working capital to eligible small businesses and nonprofit organizations in the 12 counties listed above and the 17 adjacent counties in West Virginia, five in Virginia, and one in Ohio.

The deadline to apply for an SBA Economic Injury Disaster Loan is March 27, 2017.

Additional information on West Virginia’s disaster recovery can be found by calling the FEMA Helpline 800-621-3362 or visiting: www.DisasterAssistance.gov; the flood pages at www.WVflood.com; fema.gov/disaster/4273; twitter.com/femaregion3; and fema.gov/blog.

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Many good reasons to apply for an SBA loan before the Aug. 24 deadline

August 10 Last Day to Register for May-June Flood Disaster Aid

AUSTIN, Texas – Texans who suffered damage or losses from the May-June storms and flooding have only until Aug. 10 to register with FEMA for federal disaster assistance.

Individuals who had disaster-related damage or losses between May 22 and June 24 and who live or work in the 24 eligible counties are strongly encouraged to register for FEMA assistance by the deadline.

The counties included in the federal disaster declaration are Austin, Bastrop, Brazoria, Brazos, Burleson, Eastland, Fayette, Fort Bend, Grimes, Harris, Hidalgo, Hood, Kleberg, Lee, Liberty, Montgomery, Palo Pinto, Parker, San Jacinto, Stephens, Travis, Tyler, Waller and Washington.

Applying for disaster assistance is essentially a two-step process, which ensures consideration for all FEMA programs and the U.S. Small Business Administration disaster loans. First, register with FEMA, then complete and return the no-obligation SBA loan application, if one is offered. There is no charge to apply for the loan and if approved, no obligation to accept it.

Disaster survivors in all 24 counties may register for assistance the following ways:

online at DisasterAssistance.gov
phone 800-621-3362 (FEMA). Applicants who use 711 or Video Relay Service may also call 800-621-3362. Persons who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585. The toll-free numbers are open from 7 a.m. to 10 p.m., seven days a week. Multilingual operators are available.
at a disaster recovery center. To find the nearest one, go online to the disaster recovery center locator at asd.fema.gov/inter/locator.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

A free multilingual guide to the types of assistance available can be found at fema.gov/pdf/assistance/process/help_after_disaster_english.pdf

For more information on the Texas recovery, visit the disaster webpage for the May storms at fema.gov/disaster/4272; or visit the Texas Division of Emergency Management website at txdps.state.tx.us/dem. Follow us on Twitter @femaregion6.

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Download fema.gov/mobile-app to locate open shelters and disaster recovery centers, receive severe weather alerts, safety tips and much more.

August 10 Last Day to Register for May-June Flood Disaster Aid

Recovery on Pine Ridge – One year later: A Holistic Approach – Partners Working Together

PINE RIDGE, S.D. – Hundreds of families’ lives were turned upside down and were severely affected after the devastating storms and floods hit Pine Ridge Reservation in South Dakota. Many homes were beyond repair. Families and friends were forced to find other places to live, doubling and tripling up in homes that were habitable, at a time when there was already a significant housing shortage on the Reservation.

Dirt and gravel roads took a heavy beating, with washouts numerous and culverts damaged. This limited access for individuals to basic needs, including food and medical attention.

Even before the storms, resources within the Oglala Sioux Tribe (OST) were already stretched to the limits. Recovery was going to take time… and take many partners working as one.

Housing and roads were among the priorities identified by Oglala Sioux Tribal President John Yellow Bird Steele. Two task forces with leaders and members from the tribe, OST organizations, and federal agencies, were established to confront these challenges head on. Their task is to identify the issues, and work to make things better not only now, but for the future.

Housing

The OST Housing Task Force, is co-chaired by the Oglala Sioux Lakota Housing and U.S. Department of Housing and Urban Development. The focus has been on “One Nation – One Number” – OST’s initiative to document unmet housing needs and capture a comprehensive number of people living on the reservation. The hard numbers can better tell the story of overcrowding and cramped living conditions than anecdotal details alone. And while some numbers are currently available, there is no uniformity in how they are compiled or methodologies used. Consistency and accuracy of the numbers is vital for all the various funding opportunities for tribal programs.

Another initiative is underway to combat the high energy bills on the reservation by delivering a simple weatherization program outlining ways in which homeowners can improve energy efficiency in their homes. It focuses on providing information about no-cost and low-cost ways of saving energy – things that individuals can do themselves.

Roads

The OST Roads Task Force, is co-chaired by the Oglala Sioux Tribe-Department of Transportation (OST-DOT) and the Federal Highways Administration. As with the Housing Task Force, many tribal federal partners have come to the table. And like the Housing Task Force, the Roads Task Force found the lack of data documenting tribal roads and conditions can contribute to inadequate funding and opportunities for road construction, repairs, equipment and personnel.

For two months, assessment teams traveled the reservation, collecting information on location, construction, and condition on 1720 tribal roads totaling 466 miles to be entered into the OST-DOT data base. It will be included in the Geospatial Information System (GIS) mapping of Pine Ridge Reservation, as part of the OST “One Nation – One Map” project.

Estimates of repair and maintenance costs are also being developed to demonstrate funding needs and support prioritization of tribal road improvement projects and maintenance. This will also provide a baseline for the future by detailing the current condition of all roads.

Preparing for the Future

Building capability within the Tribe has also been a priority focus. Education, training and other initiatives provide opportunities for the tribe to enhance their ability to plan for and respond in the future.

Strategic Planning and Management Training was offered to Tribal leadership and agency staff teaching the importance of planning and walking through a step by step planning process and create a plan for the area they were responsible for. This will augment the work of an OST Planning Office, which is in development.
Tribal officials and employees attended FEMA’s “Emergency Management Framework for Tribal Governments” course. This training provides tribal leaders a basic understanding of emergency management and their role in leading and directing their tribe in implementing comprehensive emergency management systems.
Tribal leaders and members representing multiple tribal agencies received training on FEMA Hazard Mitigation Grant Program projects, what could be considered eligible and requirements to apply.
In coordination with FEMA, the U.S. Department of Agriculture, Bureau of Indian Affairs (BIA), and the Oglala Sioux Tribe, an in-depth assessment of all GIS activities on the reservation is underway. This assessment will analyze current staffing levels, equipment, IT infrastructure, and data needs. In addition, BIA will offer their “Principles of GIS” course to the tribal staff responsible for GIS activities.
One of the needs identified for the Pine Ridge Reservation is a structural fire suppression and prevention program, which currently is not available. Federal and tribal partners are taking steps to solve this issue and funding opportunities are being explored.

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Recovery on Pine Ridge – One year later: A Holistic Approach – Partners Working Together

Monroe, Nicholas DRCs close; Help still available

Charleston, W.Va. — Two Disaster Recovery Centers (DRCs) will close permanently at 6 p.m., Saturday, August 6, 2016, one in Monroe County at the Alderson Senior Center, and the other in Nicholas County at the Birch River Elementary school.

But as a survivor of the June storms and floods, you can still get the help you need with just a phone call.

Many of the services available at the DRCs are also available on the Federal Emergency Management Agency (FEMA) helpline. The helpline operates from 7 a.m. to 10 p.m., seven days a week, until further notice. By calling 800-621-3362 (voice 711 or video relay services) or 800-462-7585 for TTY users, you can use the helpline to:

Register with FEMA.
Provide a change of address, telephone and bank account numbers and insurance information.
Receive information about FEMA home inspections.
Get other questions answered about federal disaster assistance.
Ask questions about a letter from FEMA.
Learn how to appeal a FEMA decision.All applicants may appeal.

You can also register with FEMA online at DisasterAssistance.gov or find an open DRC at www.fema.gov/drc.

If you want to discuss your application, you should have your nine-digit FEMA registration number and zip code.

For more information about SBA loans, call SBA’s Disaster Assistance Customer Service Center at 800-659-2955, email disastercustomerservice@sba.gov, or visit http://www.sba.gov/disaster. TTY users may call 800-877-8339. Applicants may also apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/ela. The deadline to file an SBA physical disaster loan application is Aug. 24. SBA Disaster low-interest loans are available to businesses of all sizes, homeowners and renters for their recovery needs.

You can still visit the other DRCs. Representatives from FEMA, various state agencies and the U.S. Small Business Administration are at the centers to answer your disaster assistance or low-interest loan questions:

Clay County	Clay County High School, 1 Panther Drive, Clay WV 25043
Greenbrier County	Mobile Disaster Recovery Center, Southeastern Labor Council, AFL-CIO, 65 West Main St., White Sulphur Springs, WV 24986
Greenbrier County	Town Hall, 201 Kanawha Ave., Rainelle, WV 25962
Kanawha County	Kanawha County School Operations Center, 3300 Pennsylvania Ave., Charleston, WV 25302
Kanawha County	Office trailer in parking lot across from Dollar General Store, 120 Maywood Ave. W., Clendenin, WV 25045
*Webster County	City Council Rm., Webster Springs Municipal Bldg., Webster Springs, WV 26288 Closing at 6 p.m. Thursday, Aug. 4.
Nicholas County	City of Richwood City Hall, 6 White Ave., Richwood, WV 26261

Additional information on West Virginia’s disaster recovery can be found by visiting fema.gov/disaster/4273, twitter.com/femaregion3, twitter.com/FEMA and fema.gov/blog.

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Monroe, Nicholas DRCs close; Help still available

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