Applicant Registration Site Opens in Breathitt County

FRANKFORT, Ky. — Survivors of July’s storms can register for federal disaster aid at a temporary site in Breathitt County. The site will help people who were affected by the severe storms, tornadoes, straight-line winds, flooding, landslides and mudslides occurring July 11 through July 20.

The registration site is located at:

Breathitt County Library

1024 College Ave.

Jackson, KY 41339

It will be open Monday through Saturday from 9 a.m. to 4 p.m. EDT until further notice.

The site, staffed by a Disaster Survivor Assistance team, will offer registration assistance. Applicants can also check the status of their applications or get referrals to other resources. Specialists will also be available to provide guidance and answer questions on Individual Assistance.

Applicants who cannot come to the Applicant Registration Site and wish to update their contact information or ask questions concerning Federal Emergency Management Agency correspondence can call FEMA’s toll-free helpline at 800-621-3362 (TTY 800-462-7585, Video Relay Service 800-621-3362) from 7 a.m. to 10 p.m. (Eastern Daylight Time) or go online to DisasterAssistance.gov.

The deadline for survivors to register for federal assistance is Oct. 12.

The Small Business Administration will also be on hand to discuss its disaster loan program.

FEMA and the Commonwealth have made it a priority to reach survivors who need help – including people with disabilities and/or access and functional needs, senior citizens and people with limited English proficiency.

Survivors who need reasonable accommodation to apply for assistance or to visit the registration site may call 502-209-2749 or Kentucky 711 for TTY.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

For more information on Kentucky’s disaster recovery, visit www.fema.gov or http://kyem.ky.gov. On Facebook, go to http://www.facebook.com/KYEmergencyManagement. To receive Twitter updates: http://twitter.com/kyempio or www.twitter.com/femaregion4.

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Applicant Registration Site Opens in Breathitt County

Applicant Registration Site Opens in Rowan County

FRANKFORT, Ky. — Survivors of July’s storms can register for federal disaster aid at a temporary site in Rowan County. The site will help people who were affected by the severe storms, tornadoes, straight-line winds, flooding, landslides and mudslides occurring July 11 through July 20.

The registration site is located at:

Carl D. Perkins Community Center

1300 Crayton Jackson Lane

Morehead, KY 40351

It will only be open through this Friday, Sept. 11, 2015. The hours are from 9 a.m. to 4 p.m.

The deadline for survivors to register for federal assistance is Oct. 12.

The Small Business Administration will also be on hand to discuss its disaster loan program.

Survivors who need reasonable accommodation to apply for assistance or to visit the registration site may call 502-209-2749 or Kentucky 711 for TTY.

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Applicant Registration Site Opens in Rowan County

Last Day to Request Hurricane Sandy Claim Review is Two Weeks Away

The Federal Emergency Management Agency (FEMA) is reminding National Flood Insurance Program (NFIP) policyholders who filed a claim as a result of Hurricane Sandy that two weeks remain to request a review if they believe their claims were underpaid for any reason. The deadline to request a review is Sept. 15, 2015.

More than 12,000 policyholders have entered the review process. FEMA has begun providing funds to policyholders who completed the review and were due additional payments on their claim.

To be eligible for the review, policyholders must have experienced flood damage between

Oct. 27, 2012 and Nov. 6, 2012 as a result of Hurricane Sandy and must have had an active NFIP flood policy at the time of the loss. Policyholders can call the NFIP’s Hurricane Sandy claims center at 866-337-4262 to request a review.

Policyholders can also go online to www.fema.gov/hurricane-sandy-nfip-claims to download a form requesting a review. The downloaded form can be filled out and emailed to FEMA-sandyclaimsreview@fema.dhs.gov or faxed to 202-646-7970 to begin the review process. For individuals who are deaf, hard of hearing, or have a speech disability and use 711 or VRS, please call 866-337-4262. For individuals using a TTY, please call 800-462-7585 to begin the review process.

When policyholders call, it is helpful if they have available as much information as possible, including the name on the policy, the address of the damaged property and the ten-digit NFIP policy number that was in effect at the time of the loss. Policyholders will be asked a series of questions to determine whether they qualify for the review. If qualified, they will be called by an adjuster to begin the review. The timing of this call may be affected by the volume of requests. Most reviews can be concluded within 90 days.

The Sandy claims review is intended to be simple for the policyholder and does not require paid legal assistance. Several nonprofit service providers are ready to offer free advice and answer questions policyholders may have. A list of these advocacy groups can be found on the claims review website at www.fema.gov/sandyclaims.

Follow FEMA online at www.twitter.com/FEMASandy,www.twitter.com/fema, www.facebook.com/FEMASandy, www.facebook.com/fema, www.fema.gov/blog, and www.youtube.com/fema.Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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Last Day to Request Hurricane Sandy Claim Review is Two Weeks Away

This First Week of National Preparedness Month, Make a Plan for Floods

KANSAS CITY, Mo. – This is the first week of National Preparedness Month (NPM) and in the Midwest it’s off to a roaring start with active outreach and conversations meant to inspire individuals and families to take action and prepare for flooding—the most common and costly disaster in the United States. Yes, it can happen where you live!

During this first week of NPM, the U.S. Department of Homeland Security’s Federal Emergency Management Agency’s 10 regional offices; county and local emergency managers; other federal agencies; businesses; voluntary and other organizations; as well as families and individuals will use news releases, social media, educational activities and events to promote the message that preparing for floods is important for protecting lives, livelihoods and properties.

“Flooding is fresh on the minds of many people in Iowa, Kansas, Missouri and Nebraska. With so much flooding during the past few months, it’s a good time to consider the true risk,” said FEMA Region VII Regional Administrator Beth Freeman. “But it’s not enough to simply realize flooding is a real threat for us all. This month, this week, today, we hope everyone will take action to develop and practice a family emergency communication plan for hazards like flooding. This year our theme is, ‘Don’t wait. Communicate. Make your emergency plan today.’”

Fewer than half of Americans have taken the time to plan what they will do if there is an emergency. Sitting down and developing a communication plan with loved ones doesn’t cost a thing, but can save a lot if a flood or another disaster impacts you and your family.

In addition to floods, hurricanes, wildfires, tornadoes and earthquakes also occur frequently and devastate lives across the country every year. To encourage disaster planning for all hazards, FEMA and the Ad Council just launched a new series of public service announcements (PSAs) in English and Spanish, at www.ready.gov/september, The PSAs direct audiences to www.ready.gov/communicate for tools and resources to help develop and practice a family emergency communication plan.

Managed and sponsored by the Ready campaign, National Preparedness Month is designed to raise awareness and encourage Americans to take steps to prepare for emergencies in their homes, schools, organizations, businesses, and places of worship. National Preparedness Month is an opportunity to share emergency preparedness information and host activities across the country to help Americans understand what it truly means to be ready.

National Preparedness Month Weekly Themes

•Week 1 (September 1–5) Flood

•Week 2 (September 6–12) Wildfire

•Week 3 (September 13–19) Hurricane

•Week 4 (September 20–26) Power Outage

•Week 5 (September 27–30) Lead up to National PrepareAthon! Day, September 30

National Preparedness Month culminates with National PrepareAthon! Day on September 30 when cities and counties across the country are planning community-wide events bringing together schools, their business community, government, faith leaders, hospitals, individuals and families, and others to participate in preparedness drills and activities for hazards that are relevant to their area.

For more information visit Ready.gov/September or follow the campaign on Facebook, at https://www.facebook.com/readygov, on Twitter, at https://twitter.com/Readygov, or for FEMA Region VII, www.twitter.com/femaregion7. For more information about events for America’s PrepareAthon throughout September, and for National PrepareAthon! Day information, visit www.ready.gov/prepare.

Quick facts to consider as you plan:

•Text messages and social media can be better ways to communicate during an emergency when phone lines are tied up, or even not working.

•Homeowners and renters insurance don’t cover floods

•Talking to children about emergencies and involving them in the planning process helps children feel they have some control over what could happen during an emergency. It can also make recovery much easier on everyone.

Follow FEMA online at www.twitter.com/fema, www.facebook.com/fema, and www.youtube.com/fema. Find regional updates from FEMA Region VII at www.twitter.com/femaregion7. Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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National Preparedness Month Kicks Off on September 1

Washington – Disasters like floods, hurricanes, wildfires, tornadoes, and earthquakes are a harsh and frequent reality for much of the country. According to a recent survey conducted by FEMA, progress has been made; however, fewer than half of Americans have discussed and developed an emergency plan with their household.

Today, the Federal Emergency Management Agency (FEMA) and the Ad Council launched a new series of public service announcements (PSAs) to encourage families to develop an emergency communication plan before a disaster occurs. An extension of the national Ready campaign, the new PSAs launch in conjunction with the 12^th annual National Preparedness Month, serving as a reminder to take action to prepare for the types of hazards that could impact where you live, work, and vacation.

“The last thing you want to be worried about during a disaster is how to communicate with your family members,” said Administrator Craig Fugate. “Have that conversation today. It doesn’t cost a thing.”

The new campaign includes English and Spanish-language TV, radio, outdoor, print and digital PSAs. Created pro bono by Chicago-based advertising agency Schafer Condon Carter, the PSAs illustrate the importance of having a family plan in the event of an emergency by showing real emergency moments and asking the question, “when is the right time to prepare?” The viewer is encouraged to develop a family emergency communication plan through the clear message, “Don’t wait. Communicate.” The PSAs direct audiences to Ready.gov/communicate for tools and resources to help develop and practice a family emergency communication plan.

“Through the Ready campaign, we’ve made a lot of progress educating and empowering Americans to prepare for all types of emergencies but there are still so many families that don’t have a plan, said Lisa Sherman, President and CEO of the Ad Council. “Having these conversations is really important and can have a big impact on our families’ safety in the event of a disaster.”

“SCC is honored to work with the Ad Council and FEMA on the Ready campaign,” said David Selby, President and Managing Partner of SCC. “This new campaign provides powerful imagery and a critically important call-to-action that we hope will cause individuals and families to pay attention, lean in and, ultimately, take action.”

Localized television and radio PSAs were created and will be available for 27 states, Guam, the U.S. Virgin Islands, Washington D.C., and New York City as part of an ongoing collaboration with state and local emergency management partners. These PSAs drive audiences to their local organization’s website for resources and information pertinent to their area.

As an extension of the national Ready campaign, versions of the PSAs were created for Ready New York, a local initiative that was launched in partnership with the New York City Office of Emergency Management in 2009. Tailoring the message to the unique challenges faced by people living in New York City, audiences are directed to call 311 or visit NYC.gov/readyny, where they can find preparedness resources, including 11 Ready New York guides in 13 languages and audio format.

Managed and sponsored by the Ready campaign, National Preparedness Month is designed to raise awareness and encourage Americans to take steps to prepare for emergencies in their homes, schools, organizations, businesses, and places of worship. National Preparedness Month is an opportunity to share emergency preparedness information and host activities across the country to help Americans understand what it truly means to be ready.

National Preparedness Month Weekly Themes

Week 1 (September 1–5) Flood
Week 2 (September 6–12) Wildfire
Week 3 (September 13–19) Hurricane
Week 4 (September 20–26) Power Outage
Week 5 (September 27–30) Lead up to National PrepareAthon! Day, September 30

National Preparedness Month culminates with National PrepareAthon! Day on September 30 when cities and counties across the country are planning community-wide events bringing together schools, their business community, government, faith leaders, hospitals, individuals and families, and others to participate in community-wide preparedness drills and activities for hazards that are relevant to their area.

Since the launch in 2003, the Ready Campaign has received nearly $1.2 billion in donated media. The Campaign helps to generate more than 92 million unique visitors to Ready.gov. The Ad Council is distributing the new PSAs to media outlets nationwide this week, and the PSAs will run in donated time and space.

For more information visit Ready.gov/September or follow the campaign on Facebook and Twitter. For more information about National PrepareAthon! Day, visit www.ready.gov/prepare.

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National Preparedness Month Kicks Off on September 1

Three Kentucky Counties Designated for Federal Assistance After July Storms

FRANKFORT, Ky. — The Federal Emergency Management Agency has amended a recent disaster declaration for severe storms in July in order to make survivors in Breathitt, Fleming and Perry counties eligible for its Individual Assistance program.

Individuals and business owners who sustained losses in the designated counties can apply for assistance by registering online at DisasterAssistance.gov or by calling 800-621-3362. Disaster assistance applicants who are deaf or hard of hearing should call 800-462-7585 (TTY); those who use 711 or Video Relay Service may call 800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. Eastern Daylight Time seven days a week until further notice.

On Aug. 12, President Obama declared Kentucky a major disaster. At that time, Carter, Johnson, Rowan and Trimble counties were designated for Individual Assistance.

Individual Assistance can include money for temporary housing and essential home repairs for primary homes, low-cost loans to cover uninsured property losses, and other programs to help individuals and business owners recover from the effects of the disaster.

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Three Kentucky Counties Designated for Federal Assistance After July Storms

FEMA provides federal funds to help fight the Tepee Springs Fire

SEATTLE – The Federal Emergency Management Agency (FEMA) has authorized the use of federal funds to help with firefighting costs for the Tepee Springs Fire in Idaho County, Idaho.

FEMA Region X Regional Administrator Kenneth D. Murphy determined that the fire threatened such destruction as would constitute a major disaster. Murphy approved the state of Idaho’s request for a federal Fire Management Assistance Grant (FMAG) at 6:00 p.m. PDT on Aug. 29, 2015. Idaho has had four FMAGs approved since July 2015.

Two New Mexico firefighters walk up a hill to continue battling smoldering forest fires. Fire Management Assistance Grants can provide federal funds to support costs like firefighting tools and equipment, overtime compensation, mobilization and travel costs, meals, health and safety items.

Through Fire Management Assistance Grants (FMAGs), federal funds are available to support firefighters battling wildfires if needed. Original photo by Andrea Booher/FEMA News Photo. Los Alamos, N.M., May 4, 2000 – “Hot Shot” members from Zuni, NM, continue their fight with smoldering forest fires.

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The fire started on August 12, 2015 and had burned in excess of 49,000 acres of federal, state, private and tribal land. At the time of the request, the fire perimeter was located 1.5 miles east of Riggins and had moved 11 miles in 12 hours. The fire was threatening 300 homes in and around the community of Riggins, Idaho. Evacuation orders were issued.

The fire also threatened roads, bridges, cell towers, radio towers, power distribution lines, water, sewer and various local businesses in the area. Also at risk are salmon, steelhead and bull trout, and big horn sheep. There were 130 other large fires burning uncontrolled within the state.

The authorization makes FEMA funding available to pay 75 percent of the state of Idaho’s eligible firefighting costs under an approved grant for managing, mitigating and controlling designated fires. These grants provide reimbursement for firefighting and life-saving efforts. They do not provide assistance to individuals, homeowners or business owners and do not cover other infrastructure damage caused by the fire.

FMAGs are provided through the President’s Disaster Relief Fund and made available by FEMA to assist in fighting fires that threaten to cause a major disaster. Eligible items can include expenses for field camps; equipment use, repair and replacement; mobilization and demobilization activities; and tools, materials and supplies.

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FEMA provides federal funds to help fight the Tepee Springs Fire

An Inside Look at a FEMA Housing Inspection Visit

SAIPAN – Federal Emergency Management Agency (FEMA) inspectors continue to examine property damage as part of the FEMA process that brings assistance to Saipan, CNMI residents who have registered with FEMA in the wake of Typhoon Soudelor.

Applicants will receive their inspections in the order that they were received as long as the survivors are reachable when the inspector contacts them to schedule the inspection. If their phone is not working or the inspectors cannot get a hold of them, this will delay their inspection date. Inspectors will attempt contact by phone on at least three separate occasions and, if they are unable to reach the applicants by phone, will attempt to physically locate the damaged dwelling to see if they can contact the applicants in person.

When inspectors visit the dwelling, and if no one is there to receive the inspection, they will leave a “Sorry I Missed You” letter which includes the inspector’s contact phone number on it and a number to call if the inspection is returned after the three unsuccessful attempts. FEMA advises survivors to assist themselves in the process by ensuring they have given FEMA a working phone number where they can be reached, have their ownership/occupancy verification form ready to show to the inspectors when they arrive, and provide clear directions to their houses, or to landmarks the inspectors can work off of. Applicants should also make sure their town is included in the FEMA registration when providing the damaged dwelling’s physical address.

“Inspectors are in the field to confirm your loss,” said Federal Coordinating Officer Stephen M. DeBlasio Sr., of FEMA. “We encourage residents with property damage to register quickly with FEMA and be ready to welcome our inspectors who will help speed your claim process.”

Before an inspector is assigned to an applicant, homeowners and renters with uninsured or underinsured disaster-related damage must register with FEMA. Survivors can register by phone at 1-800-621-FEMA (3362) or TTY 1-800-462-7585 for survivors with hearing disabilities. Online registration is also available 24/7 at www.DisasterAssistance.gov. Multilingual assistance is available.

Once applicants have registered:

An inspector will call to schedule an appointment to visit the damaged property. This is necessary to confirm eligibility for FEMA assistance for disaster-related losses. Applicants are asked to be at home when inspectors visit.
The inspector will evaluate the extent of damage to an applicant’s house or apartment and determine whether it is in a livable condition by checking the building and its systems. Damage to major appliances — washer, dryer, furnace, refrigerator, stove — will be assessed. Inspectors should be informed about any important losses such as clothing, medical equipment, tools needed for a trade and educational materials.
Homeowners and renters with private septic systems and wells should point out these facilities. FEMA assistance may be available to repair or replace damaged systems.
Applicants can help speed the inspection by having documents — mortgage payment, utility receipt, lease, etc. — ready to show proof of ownership or occupancy to the inspector. Having insurance papers available if possible is also helpful.

FEMA inspectors have agency photo identification and will never charge a fee for any service. If you suspect fraud from any inspector or other person offering assistance, report them to the nearest law enforcement agency and to the FEMA toll-free Disaster Fraud Hotline at 866-720-5721.

When a FEMA Housing Inspector visits your home, someone 18 years of age or older who lived in the household prior to the disaster must be present for the scheduled appointment. The inspector will ask to see:

Photo identification.
Proof of ownership/occupancy of damaged residence (structural insurance, tax bill, mortgage payment book/utility bill).
Insurance documents: home and/or auto (structural insurance/auto declaration sheet).
List of household occupants living in residence at time of disaster.
All disaster-related damages to both real and personal property.

If you are unable to provide traditional proof of ownership/occupancy (such as tax bill, mortgage payment books, deed, title, insurance), you can get a signed letter by a local precinct representative to validate the physical location of a home/dwelling (a P.O. Box address is not sufficient). Ownership/Occupancy Verification Letters can be picked up at:

Fire Stations
- Kagman
- Garapan
- Susupe
- San Roque
- Koblerville
The Disaster Recovery Center located at the Multi-Purpose Center in Susupe
Shelters located at:
- Kagman Community Center
- Tanapag Headstart
- Saipan Aging Center

Once filled out, please take the form to your local fire station. They will provide you with a contact number to reach your local precinct representative to validate.

If you have been displaced and need transportation to and from the housing inspection, you can contact the Commonwealth Office of Transit Authority at 670-237-8000 to schedule transportation.

Once the inspection process is complete, your case will be reviewed by FEMA and you will receive a letter or email outlining the decision about your claim. If you qualify for FEMA assistance, you will receive a check or direct deposit, and a separate letter explaining how you may use the money. Homeowners may use FEMA housing repair grants for essential repairs to make their residence safe, secure and livable. These grants are for repairs necessary to make primary rooms habitable. FEMA assistance may not make you whole again, but it can start you on the road to recovery.

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An Inside Look at a FEMA Housing Inspection Visit

Starting your Sandy Claims Review is as Simple as Making a Call

Some policyholders have already received additional payments on their claim

It takes only a few minutes to ask the Federal Emergency Management Agency (FEMA) to review a flood insurance claim filed as a result of Hurricane Sandy. And it doesn’t cost anything.

More than 11,500 policyholders of the National Flood Insurance Program (NFIP) have entered the review process and some policyholders have already received additional payments on their claim. The deadline for requesting a review is Sept. 15, 2015.

To be eligible, flood insurance policyholders must have experienced flood damage between

Oct. 27, 2012 and Nov. 6, 2012. Policyholders can call the NFIP’s Hurricane Sandy claims center at 866-337-4262 to request a review of their claim. This review may result in additional payment to the policyholder.

It will be helpful if policyholders have a few key pieces of information when they call:

The name on the flood insurance policy,
the address of the damaged property,
the name of the insurance company, and
the policy number that was in effect at the time of the loss.

When they call, policyholders will be asked a series of questions to determine whether they qualify for review. Once qualified, policyholders will be called by an NFIP-certified adjuster, who will serve as a caseworker through the review process. The timing of the adjuster’s initial call may be affected by the volume of requests for review. Our goal is to complete most reviews within 90 days of the initial call.

“Getting started in the Sandy Claims Review is as simple as making a call and answering a few questions,” said Roy Wright, Deputy Associate Administrator for FEMA’s Federal Insurance and Mitigation Administration, which runs the NFIP. “We will review the claim file and let the policyholder know whether they are due any more money.”

Policyholders also can go online to www.fema.gov/hurricane-sandy-nfip-claims to download a form to request a review. The completed form may be e-mailed to FEMA-sandyclaimsreview@fema.dhs.gov or faxed to 202-646-7970 to start the process. For individuals who are deaf, hard of hearing, or have a speech disability and use 711 or VRS, please call 866-337-4262. For individuals using a TTY, please call 800-462-7585 to begin the review process.

Policyholders who have already requested their review can call 866-337-4262 if they have questions or need more information. They can also choose to drop out of the review process at any time.

The Sandy claims review process is intended to be simple for the policyholder and does not require paid legal assistance. Additionally, there are several nonprofit service providers ready to offer free advice and answer questions policyholders may have. A list of these advocacy groups can be found at www.fema.gov/hurricane-sandy-nfip-claims.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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Starting your Sandy Claims Review is as Simple as Making a Call

Disaster Recovery Center in Nueces County Texas Transitioning to SBA Disaster Loan Outreach Center August 28

AUSTIN, Texas – To meet the needs of Texans affected by the severe storms, tornadoes and flooding from May 4 to June 22, a State/FEMA Disaster Recovery Center in Nueces County will transition to a U.S. Small Business Administration (SBA) Disaster Loan Outreach Center on Friday, Aug. 28.

Thursday, Aug. 27, is the final day for survivors to register for FEMA recovery assistance or to apply for a loan from SBA.

The Disaster Recovery Center at Richard M. Borchard Regional Fairgrounds Conference Center- Meeting Room A, B & C, 1213 Terry Shamsie Blvd., Robstown, TX 78380, will close on Aug. 27, at 6 p.m. On Friday, Aug. 28, an SBA center will open at the Richard M. Borchard Regional Fairgrounds Conference Center- Business Office Conference Room at 9 a.m. Hours of operation will be Monday through Friday 9 a.m. to 5 p.m. until further notice.

Representatives from the SBA will be available at the center to meet individually with residents and business owners to answer their questions, explain SBA’s disaster loan program, help them complete their applications and close their approved disaster loans. Assistance will be available in English and Spanish.

SBA low-interest disaster assistance loans of up to $200,000 are available to homeowners to repair or replace damaged or destroyed real estate. Homeowners and renters are eligible for up to $40,000 from SBA to repair or replace damaged or destroyed personal property.

Businesses of all sizes and private nonprofit organizations may borrow up to $2 million to repair or replace damaged or destroyed real estate, machinery and equipment, inventory, and other business assets.

SBA can also lend additional funds to businesses and homeowners to help with the cost of making improvements that protect, prevent or minimize the same type of disaster damage from occurring in the future.

Applying for an SBA low-interest disaster loan is part of federal disaster assistance. Many people who apply to FEMA are automatically referred for a low-interest disaster assistance loan. Survivors should complete SBA loan applications so they can be considered for all available disaster assistance.

SBA is the federal government’s primary source of money to fund long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private nonprofit organizations, homeowners, and renters fund repairs or rebuilding efforts, and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover uninsured and uncompensated losses and do not duplicate benefits of other agencies or organizations.

Survivors with questions regarding their FEMA applications or the appeals process after the DRC transitions to a Disaster Loan Outreach Center have several ways to obtain information:

Go online at www.DisasterAssistance.gov.
Call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. Multilingual operators are available.

Visit the Texas Disaster Recovery website http://www.fema.gov/disaster/4223.

Contact U.S. Small Business Administration’s Disaster Assistance Customer Service Center at 800-659-2955, email disastercustomerservice@sba.gov, or visit SBA’s website at sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

For more information on Texas recovery, go to Twitter at www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, www.txdps.state.tx.us/dem/.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.

Visit Texas Disaster Mitigation | FEMA.gov for publications and reference material on rebuilding and repairing safer and stronger.

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Disaster Recovery Center in Nueces County Texas Transitioning to SBA Disaster Loan Outreach Center August 28

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