FEMA Home Inspectors Help Start Arkansas Recovery from Severe Winter Storms

NORTH LITTLE ROCK – Residents and business owners who have registered for disaster assistance with FEMA should expect a housing inspector to verify damage soon after they’ve applied.

Identifying damage helps determine both the amount and the types of assistance FEMA or other state and federal agencies may provide. There is no fee for the inspection. The inspector does not determine the amount of assistance an applicant will receive.

The inspector is required to carry identification that includes his or her photo and ID number.  When the inspector comes to your home, ask to see the identification.

Residents of Benton, Carroll, Crawford, Faulkner, Jackson, Jefferson, Lee, Little River, Perry, Sebastian and Sevier counties that suffered damage from the severe storms, tornadoes, straight-line winds and flooding Dec. 26, 2015 – January 22, 2016 may be eligible for disaster assistance.

Being ready when the inspector visits can help speed assistance.

If you’ve registered with FEMA for disaster assistance, here’s what to expect:  A FEMA inspector will contact you to schedule an appointment to inspect your damaged home. If you have a disability and require an accommodation when the inspector arrives, please call 800-621-3362 during regular business hours.

Provide the inspector with clear, accurate directions to the damaged property.  Post office boxes do not show locations.

Be prepared to provide written proof of ownership or rental occupancy, such as a tax receipt, deed, mortgage payment book, rental agreement, or home insurance policy with the damaged property’s address. Having the necessary documentation will help speed up the inspection process.

The inspector will not ask you for your Social Security number, your bank account or credit card account numbers or for medical information. If someone claiming to be with FEMA asks you to provide such information, call your local law enforcement immediately.

Whether you are an owner or a renter, you must show that the damaged property was your primary residence at the time of the disaster. Inspectors will accept a valid driver’s license or current utility bill (such as an electric, gas or water bill) as proof you live there.

The inspection is free. It usually takes between 45 minutes and an hour, and consists of measuring the real property, inspecting its contents, and recording the findings.

Using a handheld electronic device, the inspector creates a digital “model” of the damaged home and uses it to indicate where damage occurred. The device — called an inspector’s pad —transmits information electronically to FEMA. This speeds up the process of providing assistance.

The inspector will ask to see damage to both real property and personal property in all areas of your home. This is to inventory both the type and extent of loss. For example, not all disaster damage results in a complete loss. The inspector’s report will show which items are total losses; which items can be repaired; and those that are not affected. FEMA will not replace damaged items that can be repaired with new items.

Typically, in 10 days or less after the inspector’s visit, you will receive a letter from FEMA containing a decision.

Individuals and business owners who sustained losses in the designated area can apply for assistance by registering online at www.DisasterAssistance.gov or by calling 1-800-621- 3362 (FEMA).

Disaster assistance applicants, who have a speech disability, are deaf or hard of hearing and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. seven days a week until further notice.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

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FEMA Home Inspectors Help Start Arkansas Recovery from Severe Winter Storms

What to Expect After South Carolina Survivors Call FEMA

COLUMBIA, S.C. – Registering with the Federal Emergency Management Agency is the first step to getting federal disaster assistance.

After you apply, FEMA will send you a copy of your application and a copy of “Help After a Disaster: Applicant’s Guide to the Individuals and Households Program,” which will answer many of your questions.

This publication explains how FEMA’s disaster assistance program works; describes additional kinds of help you may qualify for from other federal, state and voluntary agencies; and gives you many important tips on how best to make all these programs work for you.

After You Register

If your home or its contents are damaged and you are uninsured or underinsured, verifying disaster damage is part of the process to establish the amount and type of damage you suffered.

You will get a call from an inspector who has construction background and is fully qualified to do the job. Inspectors are private contractors who wear official FEMA ID badges. If you have concerns with the legitimacy of a FEMA housing inspector, you should contact your local law enforcement as they will be able to validate their identification. 

Authorized inspectors will only confirm personal detailed information that you previously provided during the registration process, such as your registration number. They never charge for an inspection.

The U.S. Small Business Administration and various insurance companies also have inspectors in the field. You may also see preliminary damage assessment teams in your area.

Inspector’s Call

After you register – either online at DisasterAssistance.gov, by calling 800-621-3362 (TTY 800-462-7585) or visiting a disaster recovery center – a nine-digit application number is assigned. An inspector will then call to schedule an appointment to visit your damaged property – generally no longer than 10 days after registration.

Inspector’s Visit

Keep the scheduled appointment to make sure the assistance process moves quickly. The inspection should take typically 10 to 20 minutes. You – or someone who is 18 or older and lived in the household prior to the disaster – must be present for the scheduled appointment. Inspectors will review both structural and personal property damage and file a report, but they do not determine eligibility or determine the value of damage or losses.

A FEMA inspection is not an insurance inspection. If you are covered by insurance, you should contact your insurance company immediately as FEMA cannot duplicate payments.

Proof of Ownership or Occupancy

The inspector will ask for identification and proof of ownership and occupancy (for homeowners) and occupancy only (for renters). You can speed up the process by having the appropriate documents on hand:

  • A photo ID to prove identity, such as driver’s license or passport.
  • Proof of occupancy, such as a lease, rent payment receipt or utility bill.
  • Proof of ownership, such as a deed, title, mortgage payment book, property insurance policy or tax receipts.  

After the Inspector’s Visit

You will receive a letter from FEMA containing a decision within 10 days of the inspector’s visit. If you are eligible for assistance, the letter will be followed by a check or an electronic funds transfer. The letter explains how the money can be used. You may receive a low-interest disaster loan application in the packet from the SBA. You do not have to accept a loan. However, you must complete the application and return it to SBA to remain eligible for other types of federal assistance, such as FEMA grants.

 

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

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What to Expect After South Carolina Survivors Call FEMA

An Inside Look at a FEMA Housing Inspection Visit

SAIPAN – Federal Emergency Management Agency (FEMA) inspectors continue to examine property damage as part of the FEMA process that brings assistance to Saipan, CNMI residents who have registered with FEMA in the wake of Typhoon Soudelor.

Applicants will receive their inspections in the order that they were received as long as the survivors are reachable when the inspector contacts them to schedule the inspection.  If their phone is not working or the inspectors cannot get a hold of them, this will delay their inspection date.  Inspectors will attempt contact by phone on at least three separate occasions and, if they are unable to reach the applicants by phone, will attempt to physically locate the damaged dwelling to see if they can contact the applicants in person.

When inspectors visit the dwelling, and if no one is there to receive the inspection, they will leave a “Sorry I Missed You” letter which includes the inspector’s contact phone number on it and a number to call if the inspection is returned after the three unsuccessful attempts. FEMA advises survivors to assist themselves in the process by ensuring they have given FEMA a working phone number where they can be reached, have their ownership/occupancy verification form ready to show to the inspectors when they arrive, and provide clear directions to their houses, or to landmarks the inspectors can work off of. Applicants should also make sure their town is included in the FEMA registration when providing the damaged dwelling’s physical address.

“Inspectors are in the field to confirm your loss,” said Federal Coordinating Officer Stephen M. DeBlasio Sr., of FEMA. “We encourage residents with property damage to register quickly with FEMA and be ready to welcome our inspectors who will help speed your claim process.”

Before an inspector is assigned to an applicant, homeowners and renters with uninsured or underinsured disaster-related damage must register with FEMA. Survivors can register by phone at 1-800-621-FEMA (3362) or TTY 1-800-462-7585 for survivors with hearing disabilities.  Online registration is also available 24/7 at www.DisasterAssistance.gov. Multilingual assistance is available.

Once applicants have registered:

  • An inspector will call to schedule an appointment to visit the damaged property.  This is necessary to confirm eligibility for FEMA assistance for disaster-related losses.  Applicants are asked to be at home when inspectors visit.
  • The inspector will evaluate the extent of damage to an applicant’s house or apartment and determine whether it is in a livable condition by checking the building and its systems. Damage to major appliances — washer, dryer, furnace, refrigerator, stove — will be assessed. Inspectors should be informed about any important losses such as clothing, medical equipment, tools needed for a trade and educational materials.
  • Homeowners and renters with private septic systems and wells should point out these facilities.  FEMA assistance may be available to repair or replace damaged systems.
  • Applicants can help speed the inspection by having documents — mortgage payment, utility receipt, lease, etc. — ready to show proof of ownership or occupancy to the inspector. Having insurance papers available if possible is also helpful.

FEMA inspectors have agency photo identification and will never charge a fee for any service.  If you suspect fraud from any inspector or other person offering assistance, report them to the nearest law enforcement agency and to the FEMA toll-free Disaster Fraud Hotline at 866-720-5721.

When a FEMA Housing Inspector visits your home, someone 18 years of age or older who lived in the household prior to the disaster must be present for the scheduled appointment. The inspector will ask to see:

  • Photo identification.
  • Proof of ownership/occupancy of damaged residence (structural insurance, tax bill, mortgage payment book/utility bill).
  • Insurance documents: home and/or auto (structural insurance/auto declaration sheet).
  • List of household occupants living in residence at time of disaster.
  • All disaster-related damages to both real and personal property.

If you are unable to provide traditional proof of ownership/occupancy (such as tax bill, mortgage payment books, deed, title, insurance), you can get a signed letter by a local precinct representative to validate the physical location of a home/dwelling (a P.O. Box address is not sufficient).  Ownership/Occupancy Verification Letters can be picked up at:

  • Fire Stations
    • Kagman
    • Garapan
    • Susupe
    • San Roque
    • Koblerville
  • The Disaster Recovery Center located at the Multi-Purpose Center in Susupe
  • Shelters located at:
    • Kagman Community Center
    • Tanapag Headstart
    • Saipan Aging Center

Once filled out, please take the form to your local fire station. They will provide you with a contact number to reach your local precinct representative to validate.

If you have been displaced and need transportation to and from the housing inspection, you can contact the Commonwealth Office of Transit Authority at 670-237-8000 to schedule transportation.

Once the inspection process is complete, your case will be reviewed by FEMA and you will receive a letter or email outlining the decision about your claim. If you qualify for FEMA assistance, you will receive a check or direct deposit, and a separate letter explaining how you may use the money. Homeowners may use FEMA housing repair grants for essential repairs to make their residence safe, secure and livable. These grants are for repairs necessary to make primary rooms habitable. FEMA assistance may not make you whole again, but it can start you on the road to recovery.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

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An Inside Look at a FEMA Housing Inspection Visit

FEMA Home Inspectors Help Start Arkansas Recovery from Spring’s Severe Storms

 

NORTH LITTLE ROCK – Residents and business owners who have registered for disaster assistance with FEMA should expect a housing inspector to verify damage soon after they’ve applied.

Identifying damage helps determine both the amount and the types of assistance FEMA or other state and federal agencies may provide. There is no fee for the inspection. The inspector does not determine the amount of assistance an applicant will receive.

The inspector is required to carry identification that includes his or her photo and ID number.  When the inspector comes to your home, ask to see the identification.

Residents of Crawford, Garland, Howard, Jefferson, Little River, Miller, Perry, Sebastian, and Sevier

counties may be eligible for assistance following the severe storms, tornadoes, straight-line winds, and flooding during the period of May 7 to June 15, 2015.

Being ready when the inspector visits can help speed assistance.

If you’ve registered with FEMA for disaster assistance, here’s what to expect:  A FEMA inspector will contact you to schedule an appointment to inspect your damaged home. If you have a disability and require an accommodation when the inspector arrives,  please call 870-451-9241 during regular business hours.

Provide the inspector with clear, accurate directions to the damaged property.  Post office boxes do not show locations.

Be prepared to provide written proof of ownership or rental occupancy, such as a tax receipt, deed, mortgage payment book, rental agreement, or home insurance policy with the damaged property’s address. Having the necessary documentation will help speed up the inspection process.

The inspector will not ask you for your Social Security number, your bank account or credit card account numbers or for medical information. If someone claiming to be with FEMA asks you to provide such information, call your local law enforcement immediately.

Whether you are an owner or a renter, you must show that the damaged property was your primary residence at the time of the disaster. Inspectors will accept a valid driver’s license or current utility bill (such as an electric, gas or water bill) as proof you live there.

The inspection is free. It usually takes between 45 minutes and an hour, and consists of measuring the real property, inspecting its contents, and recording the findings.

Using a handheld electronic device, the inspector creates a digital “model” of the damaged home and uses it to indicate where damage occurred. The device — called an inspector’s pad —transmits information electronically to FEMA. This speeds up the process of providing assistance.

The inspector will ask to see damage to both real property and personal property in all areas of your home. This is to inventory both the type and extent of loss. For example, not all disaster damage results in a complete loss. The inspector’s report will show which items are total losses; which items can be repaired; and those that are not affected. FEMA will not replace damaged items that can be repaired with new items.

Typically, in 10 days or less after the inspector’s visit, you will receive a letter from FEMA containing a decision.

Individuals and business owners who sustained losses in the designated area can begin applying for assistance by registering online at www.DisasterAssistance.gov or by calling 1-800-621-FEMA (3362) or by web enabled mobile device at m.fema.gov.  Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

 

 

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FEMA Home Inspectors Help Start Arkansas Recovery from Spring’s Severe Storms

FEMA Helpline can Answer Questions about Letters

MONTGOMERY, Ala. – If you receive a letter from the Federal Emergency Management Agency, take the time to carefully read the information and instructions regarding your application for assistance.

If you still have questions, you should call FEMA’s helpline: 800-621-3362 or TTY 800-462-7585.  The helpline will be operating on the July 4th holiday.

FEMA notification letters may refer to issues with an application such as:

  • A missed appointment with an inspector;
  • Insufficient storm damage;
  • Adequate insurance coverage;
  • Pending receipt of your insurance settlement.

As an applicant, you may get a letter from FEMA if something is missing from your application. It could be as simple as the lack of a signature or basic information such as:

  • Proof  of identity;
  • Proof of occupancy or ownership of damaged property;
  • Documentation of disaster damage, such as: contractors’ estimates or receipts.

 After you register with FEMA:

An Inspector May Schedule An Appointment. After you register with FEMA – either online at www.DisasterAssistance.gov or by calling 800-621-3362 (TTY 800-462-7585) – a nine-digit registration number is assigned. An inspector may call to schedule an appointment to visit the damaged property, generally within 7-10 days of registration.

Inspector’s Visit.  Keep your scheduled appointment to make sure the assistance process continues quickly. The inspector will request a photo ID and verify your name, address and FEMA registration number. There is no fee for the inspection.

Someone who is 18 or older and lived in the household prior to the disaster must be present for the scheduled appointment.

The inspector will ask for identification and proof of ownership and occupancy (for homeowners) and occupancy only (for renters). Survivors can speed up the process by having the appropriate documents:

  • A photo ID to prove identity, such as driver license or passport;
  • Proof of occupancy, which may include:
    • A utility bill with the address of the damaged home, a credit card bill, delivery notice or other first class mail addressed to you at the address of the damaged home;
    • Earning statements;
    • Current driver’s license.

Proof of ownership, such as:

  • Deed showing you as the legal owner;
  • Title that lists you on actual escrow or title document for the purchase of the home;
  • Mortgage payment book with the address of the damaged home;
  • Property insurance policy for the damaged home;
  • Tax receipts or a property tax bill.

After the Inspector’s Visit. You should receive a decision by mail within 14 days of the inspector’s visit.

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FEMA Helpline can Answer Questions about Letters

Call FEMA Hotline to Report Suspicions of Fraud

ANCHORAGE, Alaska – Disasters frequently bring out the best in people but sometimes the worst. When fraud occurs, the Federal Emergency Management Agency (FEMA) has a responsibility to take action.

People who intentionally defraud the federal government are taking money away from those who truly need disaster assistance. FEMA must ensure that taxpayer dollars go only to people who incurred legitimate losses. This may include prosecuting anyone who makes a fraudulent claim.

Most cases where possible fraud is detected are not deliberate attempts to defraud the government. FEMA recommends survivors receiving disaster assistance awards to keep receipts for at least three years that document how the funds were used.

Anyone with information about individuals who may have defrauded the government in connection with the 2013 spring floods should call the FEMA fraud hotline at 800-323-8603 or email DHSOIGHOTLINE@DHS.GOV. This can include information on contractors, inspectors, disaster survivors or anyone posing as any of these. Complaints also can be made via the FEMA disaster assistance helpline at 800-621-3362 (TTY 800-462-7585) or with state or local law enforcement officials or consumer agencies.

Survivors who feel they have made a mistake in reporting damages or losses should call the FEMA disaster assistance helpline at 800-621-3362.

FEMA’s Office of Inspector General routinely audits individuals, local governments and nonprofit organizations that receive FEMA disaster assistance funds. The audits are independent assessments to determine whether recipients spent the funds according to federal regulations and FEMA guidelines. Auditors look at expenditures on ineligible items or instances of duplicate payments from insurance companies or other sources.

Link: 

Call FEMA Hotline to Report Suspicions of Fraud

Being Alert To Fraud Following Superstorm Sandy Helps Recovery And Taxpayers

TRENTON, N.J. — While the vast majority of people who have registered and received FEMA assistance have genuine needs, the rush to get millions in disaster assistance to those affected by Superstorm Sandy, sadly, presents opportunities for dishonest people to defraud taxpayers.

Fraud increases the cost of recovery after a disaster and gives money to those without disaster-related losses, emergency management officials warn.

The Inspector General for the Federal Emergency Management Agency investigates complaints of fraud, waste or abuse involving FEMA contracts, programs or personnel. FEMA maintains a toll-free Fraud Hotline at 866-720-5721.

Potential cases of fraud or misuse of funds can be referred to the U.S. Justice Department for prosecution. Penalties for felony offenses can be severe.

These are some examples of complaints that are typically filed with the FEMA Office of the Inspector General:

  • Applicants used false names and multiple and/or fictitious addresses;
  • Applicants claimed losses they didn’t sustain or to which they were not entitled;
  • Applicants did not use FEMA money for the intended purposes;
  • Municipal officials used FEMA money for their own benefit;
  • FEMA checks were stolen; and
  • Applicants received duplicate payments from FEMA and their insurance companies.

Complaints can also be filed by writing to:                                                                  

National Center for Disaster Fraud

Baton Rouge, LA 70821-4909

Those who visit the Office of the Inspector General Web site at www.fema.gov/ig/hotline.shtm will find an option to submit a complaint using Internet electronic mail. Those who submit complaints via e-mail must waive confidentiality because of the non-secure nature of Internet electronic mail systems.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema, and www.youtube.com/fema. Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema. 

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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Being Alert To Fraud Following Superstorm Sandy Helps Recovery And Taxpayers

FEMA Inspectors Are Assessing Mississippi Homes for Damages

FEMA INSPECTORS ARE ASSESSING MISSISSIPPI HOMES FOR DAMAGES                                                                                

CLINTON, Miss. –Federal Emergency Management Agency inspectors are currently visiting the primary residences of disaster applicants in Mississippi to assess damages related to Hurricane Isaac.

Inspectors are private contractors and always display identification badges. Inspectors will contact applicants to make appointments before visiting properties.  

Federal assistance to homeowners and renters may include grants to help pay for rental housing, essential home repairs and other disaster-related expenses.

What To Expect:

Inspector’s Call:  A nine-digit application number is assigned to applicants after they register with FEMA. An inspector will call within 10 days to schedule an appointment to visit the damaged property.

Inspector’s Visit: Inspectors will review structural and personal property damage and file a report, but they do not determine eligibility or estimate or determine the value of damage or losses. The inspection typically takes 15 to 45 minutes.

The applicant, or someone who is 18 or older and lived in the household prior to Hurricane Isaac, must be present for the scheduled appointment.

Applicants can speed up the process by having the appropriate documents on hand:

  • A photo ID to prove identity, such as driver’s license or passport.
  • Homeowners must present proof of ownership, which may include any one of the following:
    • Deed showing applicant as the legal owner.
    • Title that lists the applicant on actual escrow or title document for the purchase of the home.
    • Mortgage payment book that names the applicant along with the address of the damaged home.
    • Property insurance policy for the damaged home with applicant’s name listed as the insured.Tax receipts or a property tax bill that lists the address of the damaged home and the applicant as the responsible party to the assessments.
  • Renters must present proof of occupancy, which may include any one of the following:
    • A lease, rent payment receipt, utility bill or other document confirming the home was the primary residence at the time of the disaster.
    • An employee pay stub and similar documents addressed to the applicant and showing the address of the damaged home.

Property owners who need to replace a document to prove ownership should visit their local tax office. Proof of ownership may avoid long delays in receiving eligible FEMA funds.

After the Inspector’s Visit: Within 10 days of the visit, an applicant will receive a joint letter from the state of Mississippi and FEMA that contains a decision.

Anyone with questions should call 800-621-3362. Those who use TTY can call 800-462-7585.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

 

 

 

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FEMA Inspectors Are Assessing Mississippi Homes for Damages

Being Alert to Fraud Helps Kentucky Recovery and All Taxpayers

Being Alert to Fraud Helps Kentucky Recovery and All Taxpayers 

Release Date: April 24, 2012
Release Number: 4057-063

» More Information on Kentucky Severe Storms, Tornadoes, Straight-line Winds, and Flooding

FRANKFORT, Ky. — While most people registering for help have genuine needs, the rush to get millions in disaster assistance to those affected by disasters such as the Feb. 29 – March 3 storms and tornadoes, sadly presents opportunities to defraud taxpayers.

Most cases in which possible fraud is detected are not deliberate attempts to defraud the federal government. The Federal Emergency Management Agency recommends applicants receiving grant money keep receipts to show how funds were used.

If fraud does occur during disaster recovery, FEMA has a responsibility to take action. Fraudulent claims increase the cost of recovery, because those without disaster-related losses receive money for which they are not eligible, according to emergency management officials.

People who intentionally try to defraud the government are taking money from all of us – taxpayer money authorized for disaster relief by the president and Congress. FEMA is charged with ensuring disaster relief dollars go only to people who incurred legitimate losses. This can include prosecuting anyone making a fraudulent claim.

FEMA’s Inspector General investigates complaints of fraud, waste or abuse involving FEMA contracts, programs or personnel. It maintains a toll-free Fraud Hotline at 866-720-5721.

Potential cases of fraud or misuse can be referred to the U.S. Department of Justice for prosecution. Penalties for felony offenses can be severe.

These are some examples of complaints that typically are filed with the FEMA Office of the Inspector General:

  • Applicants used false names and multiple and/or fictitious addresses;
  • Applicants claimed losses they didn’t sustain or to which they were not entitled;
  • Applicants did not use FEMA money for the intended purposes;
  • Municipal officials used FEMA money for their own benefit;
  • FEMA checks were stolen; and
  • Applicants received duplicate payments from FEMA and their insurance companies.

Complaints also can be filed by writing to:

National Center for Disaster Fraud
Baton Rouge, LA 70821-4909

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Wednesday, 25-Apr-2012 13:14:10

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