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FEMA/State Disaster Recovery Centers in Beaufort, Harnett and Hoke Counties to Close Friday, Nov. 11

RALEIGH N.C. –Disaster Recovery Centers in Beaufort, Harnett and Hoke counties will close at 6 p.m. Friday, Nov. 11. The centers are located at:

Hoke County

City of Raeford Civic Center

220 College Drive

Raeford, NC 28376

Beaufort County Health Department

1436 Highland Drive

Washington, NC 27889

Harnett County Governmental Common Area

Nash Community College

309 West Cornelius (Harnett) Blvd.

Lillington, NC 27546

As of Nov. 8, more than 3,200 individuals called the FEMA Helpline or visited the recovery centers in Beaufort, Harnett and Hoke counties to register for assistance. At this time, visits to the center have decreased. Therefore, FEMA and the state will close the center and relocate resources to other centers in the affected counties.

Survivors can still get help by calling the FEMA Helpline or visiting one of the other centers.

To locate the center nearest you, call the FEMA Helpline at 800-621-3362, use the ReadyNC and FEMA mobile apps or go online to FEMA.gov/DRC or readync.org.

Registering with FEMA is the first step to federal disaster assistance. Register:

Online at DisasterAssistance.gov.

Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service. If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.

Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation (American Sign Language interpreting, Braille, large print, etc.) while visiting a disaster recovery center may call the appropriate Helpline number listed above for support. These toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in many languages, and information on the registration process is available in ASL at www.fema.gov/media-library/assets/videos/111546.

FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid, Medicare or other federal benefits.

Register even if you have insurance. FEMA cannot duplicate insurance payments, but if you are underinsured you may receive help after your claim has been settled.

For more information on the North Carolina recovery, visit the disaster webpage at fema.gov/disaster/4285; or visit the North Carolina Emergency Management website at readync.org. Follow FEMA on Twitter at @femaregion4 and North Carolina Emergency Management @NCEmergency.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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FEMA/State Disaster Recovery Centers in Beaufort, Harnett and Hoke Counties to Close Friday, Nov. 11

Norfolk DRC opens today for survivor assistance

VIRGINIA BEACH, Va.—Survivors who have damages from Hurricane Matthew are urged to visit the newly opened Norfolk Disaster Recovery Center (DRC) to register, apply for recovery assistance, and have their questions answered.

The center opened at noon today, Wednesday, Nov. 9, 2016 and is located in the City of Norfolk Work Force Development Center building on Little Creek Road. Survivors may visit any DRC for assistance. Hours of operation are 7 a.m. to 7 p.m. Monday through Sunday until further notice.

DRC locations include:

Norfolk:

Norfolk City Work Force Development Center

Room 208

201 Little Creek Road

Norfolk, VA 23505

Virginia Beach:

Meyera E. Oberndorf Central Library

4100 Virginia Beach Blvd

Virginia Beach, VA 23452

Enter main door, turn right, near Cafe

Chesapeake:

Virginia Division of Human Services

City of Chesapeake

100 Outlaw St.

Chesapeake, VA 23320

Enter main door, turn right

DRCs are jointly operated by the Virginia Department of Emergency Management (VDEM) and the Federal Emergency Management Agency (FEMA).

You don’t need to visit a DRC to register for Federal assistance, survivors can register online at www.disasterassistance.gov, on the FEMA Mobile App, or by calling 800-621-3362. TTY users can call 800-462-7585. Phone lines are open daily from 7 a.m. to 11 p.m. EDT until further notice. Help is available in almost any language.

Specialists at the recovery centers can review applicant cases, answer questions about claims, or review information needed to process their claims. Specialists from the U.S. Small Business Administration (SBA) and VDEM staff will be at each location.

To find a DRC location, go to: https://www.fema.gov/disaster-recovery-centers and click on ‘Search for a Disaster Recovery Center.’

Additional information about this disaster is available at www.fema.gov and www.vaemergency.gov. Virginians seeking information about disaster-related services needs should call Virginia 211, a statewide information and referral service.

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Norfolk DRC opens today for survivor assistance

A FEMA/State Disaster Recovery Center is Coming to Manatee County

TALLAHASSEE, Fla. – With the disaster assistance registration deadline for Hurricane Hermine a few weeks away, a FEMA/State Disaster Recovery Center (DRC) is opening in Manatee County to bring information about available state and federal assistance.

The DRC will be open from Thursday Nov. 10, through Saturday Nov. 12, 2016 at the following location and times:

WHERE: G.T. Bray Park

5502 33^rd Ave. Drive West

Bradenton, FL. 34209

WHEN: Thursday Nov. 10, through Saturday Nov. 12, from 9 a.m. to 6 p.m.

DRCs are staffed with representatives from FEMA, Florida Division of Emergency Management and the U.S. Small Business Administration (SBA). You can receive help applying for federal disaster assistance, learn about the types of assistance available, learn about the appeals process and obtain updates regarding your application.

Many services offered at DRCs are also available by calling the FEMA helpline at 800-621-3362 (voice/711/VRS-Video Relay Service) (TTY: 800-462-7585). Multilingual operators are available (press 2 for Spanish). The toll-free lines are open 7 a.m. to 10 p.m. seven days a week, until further notice. Survivors with questions regarding the application or the appeals process, or who need to register for assistance, may also visit online at DisasterAssistance.gov.

Floridians who already registered for disaster assistance with FEMA are encouraged to stay in touch. If addresses or phone numbers change they should be updated with FEMA as soon as possible. Missing or erroneous information could result in delays in getting a home inspection or receiving assistance.

For more information about SBA loans, call SBA’s Disaster Assistance Customer Service Center at 800-659-2955 (TTY: 800-877-8339), email disastercustomerservice@sba.gov, or visit http://www.sba.gov/disaster. Applicants may also apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/ela.

For more information on Florida’s disaster recovery, visit fema.gov/disaster/4280, twitter.com/femaregion4, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers.

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A FEMA/State Disaster Recovery Center is Coming to Manatee County

Joint FEMA/State Disaster Recovery Center Opens for Three Days in Beaufort County

RALEIGH, N.C. – FEMA and North Carolina Emergency Management are establishing Disaster Recovery Centers in disaster-affected counties to reach residents of North Carolina who suffered losses and damage as a result of Hurricane Matthew. The Beaufort County FEMA/State DRC is open to provide a place where you can apply for disaster assistance and get information about available state and federal assistance and other recovery information. The center is in Washington for three days: Tuesday, Nov. 8, Wednesday, Nov. 9 and Thursday, Nov 10.

Location: Beaufort County Health Department

1436 Highland Drive

Washington, NC 27889

Hours of Operation: Tuesday through Thursday, 9 a.m. to 6 p.m.

Recovery specialists from FEMA, NCEM and the U.S. Small Business Administration are available to speak with you face-to-face to answer questions you may have regarding the disaster assistance process, other assistance available and even help you register if you haven’t already. If you have registered, they can provide you with an update of your application status and if needed, discuss the appeal process.

To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA or Readync mobile apps. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.

In addition to visiting a DRC, you may register in any one of the following ways:

Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
Download the FEMA Mobile App and apply.

If you require reasonable accommodations such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center, you may call the FEMA Helpline for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in many languages, and information on the registration process is available in ASL at fema.gov/media-library/assets/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid, Medicare or other federal benefits.

Register even if you have insurance. FEMA cannot duplicate insurance payments, but if you are underinsured, you may receive help after your claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Joint FEMA/State Disaster Recovery Center Opens for Three Days in Beaufort County

Joint FEMA/State Disaster Recovery Center Opens in Pasquotank County Monday, Nov. 7.

RALEIGH, N.C. –A joint FEMA and North Carolina Emergency Management Disaster Recovery Center opens in Pasquotank County to help reach North Carolina residents who suffered losses and damage as a result of Hurricane Matthew. The center provides a place where you can get information about available state and federal disaster assistance and other disaster recovery information and referrals. The center is in Elizabeth City Monday, Nov.7, Tuesday, Nov. 8 and Wednesday, Nov. 9.

Location: Pasquotank County Cooperative Extension Center

1209 McPherson

Elizabeth City, NC 27909

Hours of Operation: Monday through Wednesday 9 a.m. to 6 p.m.

FEMA and the state have recovery centers open throughout the disaster-affected counties in North Carolina. To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA or Readync mobile apps. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.

If you have phone and/or internet access, you may register in one of the following ways:

Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center may call the Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at fema.gov/media-library/assets/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Joint FEMA/State Disaster Recovery Center Opens in Pasquotank County Monday, Nov. 7.

Latta DRC Opens

COLUMBIA, S.C. (Monday, Nov. 7) – A Disaster Recovery Center (DRC) opens in Dillon County on Tuesday at 9 a.m. It will be open weekdays 9 a.m. to 7 p.m., Saturdays 10 a.m. to 6 p.m. and closed Sundays until further notice.

Located at the Latimer Elementary School, 134 Latimer St., Latta, SC 29565, the DRC is staffed by representatives from the State of South Carolina, the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration and representatives from various state agency and voluntary organizations. Survivors of the storms and floods that came with Hurricane Matthew can expect information on federal disaster assistance programs, guidance on disaster recovery, an explanation of written FEMA correspondence, and help with other disaster-related questions.

FEMA mitigation specialists are available at DRCs to provide literature to survivors on the National Flood Insurance Program (NFIP) and guidance on cost-effective rebuilding and repair techniques to make homes more flood resistant. For more specific NFIP questions, you can call the NFIP Support Call Center by dialing 1-800-621-FEMA (3362) and pressing 2.

DRCs are accessible to people with disabilities. The centers have tools to amplify sound, magnifiers and materials in alternative formats along with video remote interpretation. Sign language interpreters are available upon request at the center.

If possible, you should register with FEMA before visiting the DRC. You can register online at DisasterAssistance.gov or call 800-621-3362 (voice, 711 or video services) or 800-462-7585 (TTY). The toll-free lines are open from 7 a.m. to 10 p.m., seven days a week, until further notice. Multilingual operators are available.

You can find the locations of other DRCs online at DisasterAssistance.gov, at “Quick Links.”

After registering with FEMA, survivors may also be eligible for low-interest loans from the U.S. Small Business Administration (SBA). SBA offers such loans to businesses of all sizes, private non-profit organizations, homeowners and renters. SBA loans are for uninsured or underinsured disaster losses. SBA advises it is not necessary to wait for an insurance settlement before submitting the loan application.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

You can receive weather alerts, safety tips and learn about disaster resources by downloading the free FEMA App, available for Apple, Android, and Blackberry mobile devices. Visit fema.gov/mobile-app for more information.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion4 and the FEMA Blog at http://blog.fema.gov.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster- damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339

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Latta DRC Opens

Rumor Control: FEMA disaster assistance concerns answered

To avoid misinformation circulating on social networks regarding the recovery effort for Hurricane Matthew in Virginia always ask for clarification from official sources. Rumors spread fast: please tell a friend, visit our rumor control page often and help us provide accurate information about the types of assistance available.

Check here often for an ongoing list of rumors and their true or false status.

RUMOR: FEMA doesn’t pay survivors enough.

FACT: FEMA grants are not the same as insurance. They are not intended to ‘make you whole.’ FEMA grants help eligible survivors with a start to get their lives back on track. They help with some basic disaster-related costs. They are usually not enough to get a household back to how it was before the disaster. FEMA looks at each case individually.

RUMOR: I already cleaned up and repaired the damage to my home. I heard it’s too late to get help from FEMA.

FACT: You may be eligible for FEMA assistance even if you’ve already repaired the damage. It will help if you have “before” photos and receipts for your repair expenses. Register with FEMA to find out more. You may be eligible for a grant for repair assistance that will help cover your costs. The deadline to register for FEMA registration is January 2, 2017.

RUMOR: FEMA assistance has to be repaid.

FACT: FEMA assistance is a grant, not a loan. Grants do not have to be repaid. Some homeowners, renters, businesses, and nonprofit organizations may take out disaster recovery loans from the U.S. Small Business Administration (SBA). SBA loans have to be repaid but are at a lower interest rate than usual. Again, FEMA grants do not have to be repaid. In addition, FEMA grants are not taxable and do not affect your eligibility for other federal benefit programs, such as Social Security, Medicare, and Medicaid.

RUMOR: If there are other family members or roommates living with me, FEMA isn’t going to give them any help.

FACT: FEMA is committed to giving each individual survivor all the help he or she is eligible for. FEMA evaluates the needs of all eligible survivors on a case-by-case basis. Be sure to tell FEMA about the needs of all members of your household whether they are related to one another or not. Call the FEMA helpline at 800-321-3362 if you need to update your registration or have questions about the needs of any members of your household.

RUMOR: There is no easy way to get true, reliable information about FEMA’s disaster assistance programs.
FACT: Straight answers and plain facts are available from the disaster assistance program experts on FEMA’s Help Line. Call 800-621-3362 or (TTY) 800-462-7585 to learn about disaster assistance programs. Toll-free lines are open from 7 a.m. to 11 p.m. EDT daily. Multilingual operators are available. Survivors can also go to their nearest Disaster Recovery Center to get questions answered. Trust information only from official sources.

RUMOR: If survivors receive FEMA assistance, it could reduce their Social Security benefits.
FACT: No. Disaster assistance does not count as income. FEMA assistance will not affect Social Security, Medicare, or other federal and state benefits, and it is not counted as income for tax purposes.

RUMOR: If you receive money from FEMA you have to pay it back.

FACT: FEMA grants do not have to be repaid.

RUMOR: Receiving a letter from FEMA stating the applicant is not eligible means the person will not get any assistance.

FACT: Not necessarily. Receiving such a letter does not always mean an applicant is not eligible for disaster aid, even when the letter states “ineligible” or “incomplete.” Such a letter can simply be an indication that further information is needed, or that the applicant’s insurance claim needs to be settled before disaster aid can be granted. Call the FEMA help line, 800-621-3362, or visit your nearest Disaster Recovery Center with questions.

RUMOR: If you take FEMA assistance, they take your property.
FACT: Not true. FEMA has no authority to take property of any kind from anyone.

For more information on Recovery Efforts visit www.fema.gov/disaster/4291 and www.vaemergency.gov

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency, or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

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Rumor Control: FEMA disaster assistance concerns answered

Matthew, Hermine Survivors: FEMA Assistance Helps Bridge the Gap

TALLAHASSEE, Fla. – Florida hurricane survivors may be eligible for FEMA assistance to help supplement insurance claims or fill unmet needs.

The FEMA Individuals and Households Program (IHP) provides financial help or direct assistance in the form of grants for both homeowners and renters. The maximum amount of assistance provided by these grants is limited, and is not intended to restore your home to pre-storm condition. These funds can be used to pay for temporary housing or emergency home repairs to make sure your residence is safe and sanitary.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

By law, FEMA assistance cannot duplicate assistance received from an insurance settlement. Secondary homes or rental properties are ineligible for this program. Federal guidelines only allow housing assistance to be used on primary residences affected by disaster.

Before starting repairs or rebuilding a home, it is important to contact your local building code official or floodplain manager. Visit floridadisaster.org/Mitigation/index.htm for free information on rebuilding and repairing safer and stronger.

Renters and homeowners with insurance should contact their insurance agent right away to file a claim. Insurance is the main source of recovery funding for disaster related losses, but if insurance does not cover all expenses, disaster programs may be able to help.

If a decision on your insurance settlement is delayed longer than 30 days from the time you filed a claim, you will need to write a letter to FEMA explaining the circumstance. Include:

Proof from the insurance company that you filed the claim;
The claim number;
Date you filed your claim;
An estimate of how long it will take to receive your settlement.

While waiting for a settlement decision, any help awarded by FEMA would be considered an advance and must be repaid once an insurance settlement is received.

Even if you are insured you should apply for disaster assistance with FEMA. Survivors in the designated counties may register for assistance the following ways:

Online at DisasterAssistance.gov
Phone 800-621-3362 (voice, 711/VRS-Video Relay Service) (TTY: 800-462-7585). Multilingual operators are available (press 2 for Spanish).
At a Disaster Recovery Center. To find the nearest one, go online to the Disaster Recovery Center Locator at asd.fema.gov/inter/locator.

For more help understanding FEMA’s disaster assistance program download the free guide Help After a Disaster at fema.gov/help-after-disaster.

For more information on Florida’s disaster recovery, visit fema.gov/disaster/4280, fema.gov/disaster/4283, twitter.com/femaregion4, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers. For imagery, video, graphics and releases, see fema.gov/Hurricane-Matthew.

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Matthew, Hermine Survivors: FEMA Assistance Helps Bridge the Gap

Get help with disaster info; Visit Virginia Beach, Chesapeake DRCs

RICHMOND, Va.—Survivors who suffered damages in Hurricane Matthew are urged to visit one of the two newly opened Disaster Recovery Centers (DRCs) to register, get recovery assistance, and get their questions answered.

Both centers, one in Virginia Beach and one in Chesapeake, opened at noon today, Monday, November 7, 2016. Additional DRCs in Newport News and Norfolk will be opening soon. Survivors may visit any DRC.

The Virginia Beach DRC is located in the Meyera E. Oberndorf Central Library, near the Cafe. The Chesapeake location is co-located with the City’s local DRC in the Chesapeake Department of Human Services building.

Hours of operation are 7 a.m. to 7 p.m. Monday through Sunday until further notice.

The addresses are:

Virginia Beach:

Meyera E. Oberndorf Central Library

4100 Virginia Beach Blvd

Virginia Beach, VA 23452

Enter main door, turn right, near Cafe

Chesapeake:

Chesapeake Department of Human Services

City of Chesapeake

100 Outlaw St.

Chesapeake, VA 23320

Enter main door, turn right

DRCs are operated by the Federal Emergency Management Agency (FEMA) and the Virginia Department of Emergency Management (VDEM).

You don’t need to visit a DRC to register for Federal assistance, survivors can register online at www.disasterassistance.gov or by calling 800-621-FEMA (3362) or TTY users can call 800-462-7585. The telephone lines are staffed daily from 7 a.m. to 10 p.m. EDT until further notice. Help is available in almost any language.

Staff at the recovery centers can check individuals’ cases, answer questions about claims, or review information needed to process their claims. Specialists from the U.S. Small Business Administration (SBA) and VDEM staff will be at each location.

To find out more about how a DRC operates, go to: https://www.fema.gov/disaster-recovery-centers

Additional information about this disaster is available at www.fema.gov and www.vaemergency.gov.

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Get help with disaster info; Visit Virginia Beach, Chesapeake DRCs

FEMA/State DRC Opens for Three Days in Jones County

RALEIGH, N.C. – To reach North Carolina residents who suffered losses and damage as a result of Hurricane Matthew in Jones County, a joint FEMA and North Carolina Emergency Management Disaster Recovery Center is open to provide a place where you can get information about available state and federal assistance and other recovery information. The center is in Trenton, Saturday, Nov.5, Monday, Nov.7 and Tuesday, Nov. 8.

Location: USDA Farm Services Agency Office

110 S. Market Street

Trenton, NC 28585

Hours of Operation: Saturday, Nov. 5, from 9 a.m. to 6 p.m.

Monday, Nov. 7, from noon to 6 p.m.

Tuesday, Nov. 8, from 9 a.m. to 6 p.m.

If you have phone and/or internet access, you may register in one of the following ways:

Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
Download the FEMA Mobile App and apply.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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FEMA/State DRC Opens for Three Days in Jones County

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