BATON ROUGE, La. — Survivors of Louisiana’s August floods can always get help with just one phone call.
Call the FEMA helpline at 800-621-3362 for information about many federal disaster assistance-related matters. Lines are open 6 a.m. to 10 p.m. seven days a week. Call 800-462-7585 if you use TTY or 800-621-3362 if you use 711 or Video Relay Service.
Here are some of the many ways the helpline can support your disaster recovery:
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Learn about Manufactured Housing Units (MHUs) and where you are in the process if you’re interested in getting one.
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Get instructions about how to appeal your FEMA decision letter. Everyone may appeal.
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Register for federal disaster assistance. FEMA allows one registration per household. Households should register only once.
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Inquire about the status of your registration.
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Update contact and insurance information to avoid disaster assistance processing delays.
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Reschedule FEMA home inspections.
Have your nine-digit FEMA registration number available if you want to discuss your application.
Have the following information available if you haven’t registered:
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Date of loss;
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Social Security number;
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Current mailing address and damaged home address, including ZIP codes;
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Telephone numbers;
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Names of household members at the time of the disaster;
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Insurance information;
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Total gross income for the household;
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Bank account numbers if you want to have money deposited directly; and
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Loss descriptions.
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Help Is Just a Phone Call Away for Louisiana Flood Survivors
