CHARLESTON, W. Va. — After disaster survivors have registered for federal disaster assistance, FEMA will ask them to provide information on disaster damage, proof of identity and residence, insurance and other documentation, to determine eligibility.

A FEMA contracted housing inspector may contact you to make an appointment to view disaster damage. It is important to provide good contact information at the time of registration.

Applicants unable to be present for the inspection can designate someone in the household over 18 years of age who was living in the household prior to the disaster. If an inspection cannot be made, FEMA may not be able to finish processing the application.

Survivors should not wait to start their cleaning up and making repairs to their home. They should save their receipts and document damage with photos. The inspector is thoroughly trained and uses specialized software to verify disaster damage quickly. The inspection may only last 10 or 20 minutes. The inspector does not make decisions on eligibility. You will receive a letter from FEMA explaining your eligibility for assistance.

Homeowners may use FEMA housing assistance grants to repair or replace:

  • Key systems such as plumbing, electrical and heating
  • Structural components such as roofs, outside walls and foundations
  • Windows, doors, floors, walls, ceiling, cabinetry
  • Septic and well systems

Renters and homeowners may qualify for grants for other disaster-related necessary expenses and serious needs, such as clothing, child care, room furnishings and appliances, medical and dental costs, vehicles and moving and storage expenses.

Both homeowners and renters must provide identification and proof of occupancy, such as a lease, rent receipt or utility bill. Additionally, homeowners will be asked to provide proof of ownership, such as a property deed or title, mortgage payment book, property insurance policy or tax receipts.

Important documents destroyed in the disaster may be duplicated with help from outside sources, such as a county clerk’s office, insurance agency or utility company.

Free disaster legal assistance is also available for West Virginia flood survivors. Call the toll-free hotline (877) 331-4279. Callers can receive counseling on insurance claims, landlord-tenant issues, home-repair contracts, the replacement of legal documents destroyed by the storm and other legal matters.

Although there are other legitimate inspectors in the field, such as county building inspectors or insurance adjustors, beware of people posing as FEMA inspectors or “FEMA approved” repair contractors. FEMA makes no such endorsements. In a disaster, scammers abound; be cautious with strangers, especially those from outside the area.

Legitimate FEMA housing inspectors will have the applicant’s nine-digit case number assigned at registration and always carry FEMA identification badges with a photograph. Inspections are free; inspectors are not authorized to ask for personal financial information other than to verify information provided at registration.

To apply for federal disaster assistance, call FEMA at 800-621-3362 or go online to www.DisasterAssistance.gov. Toll-free lines are open from 7 a.m. to 10 p.m. daily. Multilingual operators are available. Disaster assistance applicants who have a speech disability or hearing loss and use TTY should call 800-462-7585 directly; for those who use 711 or Video Relay Service, call 800-621-3362.

West Virginians in the following counties may register for disaster assistance for damage or losses sustained by the severe storms, flooding, landslides and mudslides that began June 22: Clay, Fayette, Greenbrier, Jackson, Kanawha, Lincoln, Monroe, Nicholas, Pocahontas, Roane, Summers and Webster counties.

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What West Virginians Should Expect After FEMA Registration

SACRAMENTO, Calif. – In response to the unmet needs of survivors following the Valley Fire, a long term recovery committee (LTRC) has been established. This committee, Team Lake County (TLC), has requested the expertise of a national disaster recovery group to determine who in the community will need additional assistance from voluntary agencies to rebuild and recover from the fire.

World Renew Disaster Response Services has agreed to conduct a survey to identify the disaster-related needs of survivors identified as needing additional assistance. These surveys will take place from Wednesday, Jan. 20 through Thursday, Feb. 4 between the hours of 9 a.m. and 6 p.m. daily.  The team will be located at the Middletown Community Meeting Room at 21256 Washington St., Middletown, CA 95461 for most of its stay.

On both Wednesday, Jan. 27 and Thursday, Jan. 28 the team will be in the field meeting with survivors.

The information given to World Renew is confidential and will assist designated case managers to help residents connect with available resources. The information will also help to develop a detailed estimate of the total cost for recovery in the community, which aids the LTRC raise the necessary recovery funds and donations.

LTRCs are organized in communities across the country from a variety of organizations, such as church denominations, local charities, community foundations and some independent groups, such as nondenominational churches, or businesses.

The role of the LTRC is to determine and provide reasonable unmet needs for as many individuals and families as possible that cannot be further assisted by the state or federal government.  

FEMA plays a part as well, assigning a liaison to help coordinate the LTRCs’ efforts and provide advice. The liaison also reviews benefit requests to make sure there are no duplications.

John Chavez, who fills the FEMA liaison position for the Lake County wildfire, said the LTRC will “not replace a swimming pool, but may replace lost siding and even give a house a new paint job.”

While one part of the LTRC works to fill survivors’ needs, another part of the organization works to recruit volunteer organizations such as Habitat for Humanity, the Mennonite Disaster Services and others to come in and repair or rebuild homes. Still others secure grants large enough to meet most, if not all, of the unmet needs.

“The dollars can go into the millions,” Chavez added. “If there is surplus, we can use the money to replace furniture, appliances and other items that will help people get back on their feet.”

For more information, go to the TLC website at teamlakecounty.org.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

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National Disaster Recovery Group to Assess Lake County Fire-Related Needs

AUSTIN, Texas—After disaster survivors have registered for federal disaster assistance, FEMA will ask them to provide information on disaster damage, proof of identity and residence, insurance and other documentation, to determine eligibility.

As a first step, a FEMA contract inspector will contact applicants to make an appointment to view disaster damage. It is important to provide good contact information at the time of registration and keep the appointment to keep the application moving forward.

Applicants unable to be present for the inspection can designate someone in the household over 18 years of age who was living in the household prior to the disaster. If an inspection cannot be made, FEMA cannot continue to process the application. Applicants should contact FEMA if they have not heard from an inspector within one week of registering.

The inspector is thoroughly trained and uses specialized software to verify disaster damage quickly. The inspection may only last 10 or 20 minutes. The inspector does not make decisions on eligibility; FEMA will notify applicants in writing of its decision.

Homeowners may use FEMA housing assistance grants to repair or replace:

  • Key systems such as plumbing, electrical and heating;
  • Structural components such as roofs, outside walls and foundations;
  • Windows, doors, floors, walls, ceiling, cabinetry
  • Septic and well systems
  • Mobile home resetting and anchoring, and reconnecting utilities

Renters and homeowners may qualify for grants for other disaster-related necessary expenses and serious needs, such as clothing, child care, room furnishings and appliances, medical and dental costs, specialized tools, heating fuels, vehicles and moving and storage expenses.

Both homeowners and renters should be able to provide identification and proof of occupancy, such as a lease, rent receipt or utility bill. Additionally, homeowners will be asked to provide proof of ownership, such as a property deed or title, mortgage payment book, property insurance policy or tax receipts.

Important documents destroyed in the disaster may be duplicated with help from outside sources, such as a county clerk’s office, insurance agency, or utility company.

Although there are other legitimate inspectors in the field, beware of people posing as FEMA inspectors or “FEMA approved” repair contractors. FEMA makes no such endorsements. In a disaster, scammers abound; be cautious with strangers, especially those from outside the area.

Legitimate FEMA inspectors will have the applicant’s nine-digit case number assigned at registration. Inspections are free; inspectors are not authorized to ask for personal financial information other than to verify information provided at registration.

To apply for federal disaster assistance, call FEMA at 800-621-3362 or go online to www.DisasterAssistance.gov. Toll-free lines are open from 7 a.m. to 10 p.m. daily. Multilingual operators are available. Disaster assistance applicants who have a speech disability or hearing loss and use TTY should call 800-462-7585 directly; for those who use 711 or Video Relay Service, call 800-621-3362.

Texans in the following counties may register for disaster assistance for damage or losses sustained during the period Oct. 22 to Oct. 31: Bastrop, Brazoria, Caldwell, Comal, Galveston, Guadalupe, Hardin, Harris, Hays, Hidalgo, Liberty, Navarro, Travis, Willacy and Wilson.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4245, Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

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What Texans Should Expect after FEMA Registration

EATONTOWN, N.J. — The devastation caused by Hurricane Sandy left survivors and businesses in New Jersey with large-scale recovery needs. In the three years since, the state’s private sector has made significant contributions to strengthen recovery efforts.

Immediately after Sandy struck, Private Sector specialists with FEMA’s External Affairs division deployed to New Jersey to work with chambers of commerce, industry associations, individual companies, colleges and universities, the medical industry and other organizations.

An outside shot of the Panini Bay Restaurant

Panini Bay Restaurant in Tuckerton built an innovative elevator for wheel chair accessibility

Response was immediate. Utility companies inserted disaster assistance information in utility bill inserts, reaching 3.3 million customers. The South Jersey Transportation Authority featured registration information on its Vehicle Messaging Systems at toll plazas as well as on its website ticker messaging system, reaching an estimated 2.9 people a month.

Through utility bill inserts, newsletters, signage, advisories and other means, FEMA’s Private Sector specialists successfully distribute some 14 million disaster assistance messages to New Jersey residents.

One fast food chain that requested anonymity handed out disaster assistance messaging along with 7,000 sandwiches they distributed at 32 locations throughout New Jersey. “That’s just one example of how essential the private sector is to a strong recovery effort,” noted Gracia Sczech, who served as Federal Coordinating Officer for FEMA’s Joint Field Office in Lincroft during the early days of the disaster.

Chambers of commerce, associations and businesses shared FEMA’s electronic newsletter, the E-News Update, with their memberships and contacts. This access to recovery information proved invaluable to their members and had far-reaching effects.

FEMA’s Private Sector worked with The New Jersey Association of Realtors to present a series of seminars and question and answer sessions on recovery issues. These events updated and advised the real estate community on issues pertinent to Sandy recovery, including, Flood Mapping, the National Flood Insurance Program, Home Elevation, Business Continuity, Federal and State recovery programs, and grant and loan opportunities.

In all, more than 2,000 realtors received the latest information regarding Sandy recovery. “To have the opportunity to interact directly with FEMA representatives, ask questions and get answers has helped not only members, but their clients as well,” said New Jersey Association of Realtors Chief Executive Officer Jarrod Grasso. “The recovery process in the aftermath of Sandy has not been easy, but getting the correct facts to our members has relieved a great deal of uncertainty related to flood maps, insurance and elevation that so many New Jersey residents felt.”

Two FEMA program areas, Private Sector and the Federal Disaster Recovery Coordination group, facilitated an Insurance Industry Roundtable, forming a public-private partnership that resulted in a series of four meetings to explore how to enhance and expedite the disaster assistance process. A roundtable work group identified issues impeding the process and then developed recommendations that were submitted to President Obama’s Hurricane Sandy Rebuilding Task Force.

A view of the info tables at Home Depot on Preparedness Day

FEMA’s Mitigation and Private Sector teams man tables at Home Depot’s Preparedness Day

The private sector reached out in more basic ways as well. Sometimes, it was as simple as speaking at a local chamber of commerce meeting or a single business, staffing information tables at business and industry functions or offering work space for businesses displaced by the storm.

Operation Photo Rescue, a nonprofit organization of volunteer photojournalists from around the nation, came to New Jersey to help Sandy survivors restore treasured photos. The organization began helping disaster survivors during the Hurricane Katrina recovery in Louisiana.  Operation Photo Rescue volunteers needed to set up a temporary site close enough for survivors to access their free services.

“Finding a place for us to host our copy run was turning into a major problem as we could not secure a building close enough to where Sandy hit,” recalled Operation Photo Rescue President Margie Hayes.

“We were coming up empty-handed until Chris Spyridon, regional pro sales manager for Home Depot, offered us a space at Home Depot in Seaside Heights.”

Another area in which the private sector played an important role was in the academic arena. FEMA offers a disaster preparation program to elementary schools titled “FEMA for Kids,”  which helps children recover from the stress and uncertainty of the unknown that a disaster can bring by teaching them skills that serve to alleviate that uncertainty, including developing a family communications plan for disasters and determining what items their family should plan to have on hand to prepare for disaster, such as canned food, medications, water and pet supplies.

With the success of FEMA for Kids came a similar prepared program aimed at high school and college-age students titled “Ready, Steady, Strong.” Designed and developed by a FEMACorps team at the NJ Sandy Joint Field Office in Lincroft, Ready, Steady, Strong teaches the same principles as FEMA for Kids at a more sophisticated level, including a tabletop exercise simulating a disaster in which the students practice emergency management skills.

Thousands of students throughout New Jersey participated in the two programs, gaining the attention of the Mayor of Newark, who invited FEMA to present the program in the Newark school system. More than 45,000 elementary and high school age students as well as teachers and administrators participated.

The business of recovery is long-term, and an important part of recovery is preparedness, which not only helps individuals survive a disaster but can help businesses endure as well. FEMA’s Private Sector specialists have traveled throughout the state to help executives and officials understand the need for a business continuity plan to implement in an emergency to ensure the business can survive and continue once the emergency is over. Montclair State University recorded FEMA’s preparedness webinar to share with all of New Jersey’s colleges and universities.

As we mark the third year of Hurricane Sandy Recovery, the work of our Private Sector partners continues to benefit residents and businesses throughout New Jersey.

“We are proud of the contributions that members of New Jersey’s business communities made toward the goal of recovery,” said NJ Sandy Recovery Office Director Christopher Hartnett. “Their efforts have made a difference for thousands of residents and businesses across the state.”

Please be sure to watch the following video-links for two success stories: Partnering for Preparedness:  Jenkinson’s Aquarium Continuity Plan Works at https://www.fema.gov/media-library/assets/videos/81998#details and Serenity Spa Open for Business at http://www.fema.gov/media-library/assets/videos/82055.

You may also enjoy two FEMA links called Ready Steady Strong Visits East Side High School at www.fema.gov/media-library/assets/videos/99359 and First Avenue Elementary School is Prepared for Emergencies at www.fema.gov/media-library/assets/videos/99488.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at www.twitter.com/FEMASandy,www.twitter.com/fema, www.facebook.com/FEMASandy, www.facebook.com/fema, www.fema.gov/blog, and www.youtube.com/fema.Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.”

Original post:  

Three Years after Sandy: New Jersey’s Private Sector Continues the Work of Recovery

During September, National Preparedness Month, the Austin Joint Field Office is releasing a series of stories highlighting FEMA’s support of Texas communities as they take steps to reduce or eliminate long-term risk to people and property.

AUSTIN, Texas – On Sunday, Sept. 4, 2011, a firestorm engulfed Bastrop County, Texas, destroying 1,688 homes, burning more than 34,000 acres, and claiming two lives. The Bastrop County Complex Fire was the most devastating wildfire in Texas history and steps are being taken to protect residents and prevent history from repeating itself.

Reducing the amount of vegetative debris that fuels wildfires is one action the county is taking to minimize the fire threat, said Michael Fisher, Bastrop County Office of Emergency Management Coordinator. As dead vegetation and trees accumulates on the ground, it creates a continuous source of fuel. When ignited, the resulting fire burns hotter, spreads faster, lasts longer and covers more ground. When fuel is reduced, fires are less intense.

Fisher said the county decided to reduce this understory fuel using non-traditional mechanical means as opposed to prescribed burning. According to Fisher, it’s a unique approach that’s never been used.

The county received a grant from the Federal Emergency Management Agency’s Hazard Mitigation Grant Program (HMGP) to fund the mitigation project.

“We targeted nearly 4,000 acres, which we are developing into a north project and a south project,” says Fisher. “For each project, we identified the line, area or zone where structures and other human development meet or intermingle with undeveloped wild land or vegetative fuels.”

Fisher said the developed areas feature a mix of houses located on small, medium and large lots. While homes in those neighborhoods have varying degrees of fire resistance and space that can be defended, the adjacent areas have a history of large destructive fires and a high-density concentration of understory fuel.

The north project cost is just over $1.6 million; FEMA contributed more than $1.2 million. The south project cost is $2.1 million; FEMA contributed almost $1.6 million. The HMGP grant has a two-year performance period so Fisher says the county is focusing on what it can do in that time period.

With the funds, the county has designed a mechanical thinning process that uses skid steers, which are low-impact machines with a mulching head on the front with teeth. Operators grind up the understory and remove undesirable species growing under the tree canopy. In a wildfire outbreak, the fire stays on the ground and does not rise into the trees.

Fisher said the project has sparked excitement, curiosity and some reservations among residents. Most of the acreage targeted for mitigation is private property. According to Fisher, the most challenging part of the project has been getting homeowner buy-in, but the county has succeeded in gaining right of entry from each property owner.

What could have been another potential hurdle has become a windfall for a resident amphibian and surrounding habitat.

The project sites are home to the endangered Houston toad, protected by the Endangered Species Act. Both the U.S. Fish and Wildlife Service and the U.S. Army Corps of Engineers were consulted before work began. Toads in the project area have been captured and given to a biologist for safekeeping until it is deemed safe to return them to their habitat.

“We are learning that thinning out the forest actually creates a better environment for the Houston toad,” says Fisher. “In addition to mitigating wildfires in the neighborhoods, the project is helping to create a healthy forest because it returns the ecosystem back to the way it was intended.”

Fisher says Bastrop is happy to tell its story.  “If we don’t get it right, we’ll tell that story, too. Disasters are non-traditional. Sometimes it takes a non-traditional approach to do what needs to be done in terms of mitigation. You can’t be timid.”

The website www.co.bastrop.tx.us  has additional information about nontraditional wildfire mitigation. 

To learn more about how cities and towns across Texas are building stronger, safer communities visit Best Practice Stories | FEMA.gov.

 

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

View original article: 

Unique Wildfire Mitigation Efforts in Bastrop County Trim Risks

WARREN, Mich. – The Federal Emergency Management Agency (FEMA) announced that more than $51.8 million in federal disaster grants and loans has been approved for Michigan survivors of the Aug. 11-13 storms and flooding.

As of close of business Oct. 9:

58,845 Michigan residents in Macomb, Oakland and Wayne registered for federal disaster assistance;

More than $35.9 million has been approved for housing assistance, including rental assistance and home repair costs;

More than $11.1 million has been approved to cover other essential disaster-related needs, such as medical and dental expenses, lost personal possessions and child care;

More than $4.8 million in low-interest disaster loans for homeowners, renters, businesses and private nonprofit organizations has been approved by the U.S. Small Business Administration;

More than 100 disaster survivor assistance specialists are strategically positioned throughout the affected communities to explain the types of disaster assistance available;

1,159 residents have visited four disaster recovery centers in Macomb, Oakland and Wayne counties;

430 housing inspectors in the field have completed more than 41,005 inspections of damaged properties; and

209 people have received rebuilding advice from mitigation specialists located at four home improvement big-box stores in the affected communities.

Residents can register at www.DisasterAssistance.gov or via a smart phone or Web-enabled device at m.fema.gov. Applicants may also call 800-621-3362. TTY users may call 800-462-7585. The toll-free telephone numbers will operate from 7 a.m. to 11 p.m. EDT seven days a week until further notice.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA online at twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

English: http://www.fema.gov/disaster/4195

Spanish: http://www.fema.gov/es/disaster/4195

 

FEMA News Desk: (586) 574-4222

EMHSD contact: Ron Leix (517) 336-6464

Source article:  

Federal Disaster Aid in Michigan Tops $51 Million

 

DENVER — Rebuilding after a disaster can present opportunities as well as challenges.

The challenges include getting the job done quickly and efficiently. The opportunities involve rebuilding stronger and better.

When it comes to repairing and rebuilding infrastructure damaged in last September’s floods, FEMA’s Stafford Act Section 406 can provide mitigation funds for risk-reduction improvements to roads, waterways, bridges, dams, buildings and other public structures already eligible for Public Assistance reimbursement.

Mitigation projects are being undertaken throughout the 18 Colorado counties designated eligible for FEMA Public Assistance, particularly in Boulder, Larimer and Weld counties. The goal is to reduce risk, reduce damages, and reduce the threat to life and property from future flooding events.

As Coloradans continue recovery efforts, nearly 200 Public Assistance repair projects now include some form of Section 406 mitigation. Many of these projects involve “armoring,” or shoring up, stream banks scraped and weakened by the flooding. Workers are also elevating electrical equipment out of harm’s way in public buildings and in the field, and doing what they can to strengthen piers and other supports under bridges.

FEMA typically reimburses at least 75 percent of eligible costs for projects that return infrastructure to its pre-disaster condition. Under certain circumstances, FEMA can also fund Section 406 mitigation measures as long the project is cost effective.

Most types of mitigation projects in this disaster recovery can be considered cost-effective and eligible for funding if they are performed on disaster-damaged infrastructure and reduce the potential for damages from similar events in the future.

Cost-effectiveness, along with other conditions for eligibility, are determined on a case-by-case basis. Applicants for 406 mitigation should consult with their FEMA Public Assistance Coordinator for more detailed information and guidance.

More here – 

Rebuilding stronger and better

MONTGOMERY, Ala.  – Some Alabamians saw their homes and cars destroyed by this spring’s tornadoes and floods while others saw their jobs or businesses demolished.

The Federal Emergency Management Agency is helping put the state’s economy back on track, not only by providing financial assistance to families and state and local governments, but also by hiring Alabama residents to help with the recovery efforts and spending money in the local economy.

The agency has hired 18 Alabamians in various positions around the state, according to Federal Coordinating Officer Albie Lewis, the head of FEMA’s recovery mission in Alabama.

“The positions are short-term temporary jobs working in numerous areas of the recovery operation but they are critical to our efforts and to helping the state get back on its feet,” Lewis said. “We take our responsibility to hire local people very seriously and we’re delighted with the quality of employees we’ve found.”

Alabamians have been hired to perform tasks that include performing administrative duties, serving as information technology specialists and couriers, and even assisting with media relations.

In addition, FEMA has roughly 230 personnel working around the state, most of them at the agency’s Joint Field Office in Montgomery where they share offices with U.S. Small Business Administration and state workers.

“This is the equivalent of a medium-sized business locating here in our downtown,” said Montgomery Mayor Todd Strange.  “The impact on local businesses can’t be understated. It’s a huge boost to our economy.”

“We really want to put local people to work, not only to help Alabama’s economy but to take advantage of their knowledge of the communities in which we are operating,” said Alabama State Coordinating Officer Jeff Byard.

The Montgomery Joint Field Office has already signed contracts with local businesses for more than $500,000 worth of goods and services, as well as purchasing roughly another $48,000 more with cash or charge cards.

“We not only purchase supplies and services from local businesses but our staff rents cars, stays in hotels, shops in stores and eats in local restaurants. They have their families come to visit them,” said Albee. “That adds up to a tremendous economic impact.”

FEMA personnel have been in Alabama since late April and are expected to remain in the state until late summer, though the number of people will be declining as work is completed.

 

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FEMA local hires and spending boost Alabama’s economy as tornado recovery continues

PENSACOLA, Fla. – Floridians whose homes were damaged in the recent severe storms may encounter people posing as inspectors, government officials or contractors. These persons may try to obtain personal information or collect payment for disaster assistance or repairs.

FEMA employees DO NOT solicit or accept money from disaster survivors. Many legitimate disaster assistance employees may visit your property such as insurance agents, FEMA disaster survivor assistance teams and inspectors.

Please keep these things in mind:

  • FEMA and disaster survivor assistance teams are in the field. They may be asking for information to process an application.  FEMA disaster survivor assistance teams coordinate their activities with local emergency managers and make local law enforcement agencies aware of their presence. They will always be wearing FEMA photo IDs. Disaster survivor assistance teams never ask for or accept payment for their services.
  • Ask to see ID badges. All FEMA representatives will have a laminated photo ID. A FEMA shirt or jacket is not proof of identity. If you are unsure or uncomfortable with anyone you encounter, please contact local law enforcement. However, other people knocking on doors at damaged homes or phoning homeowners claiming to be building contractors could be con artists, especially if they solicit money.
  • Safeguard personal information. Do not give personal information to anyone who is not a federal employee. If a disaster survivor assistance team member offers to help you register with FEMA on the spot, you may give your Social Security number to them. Disaster survivor assistance teams will have federal identification.  FEMA will only request bank account numbers during the initial registration process.
  • Federal workers do not solicit or accept money. FEMA and U.S. Small Business Administration staff never charge applicants for disaster assistance, inspections or help to fill out applications. FEMA inspectors verify damages, but do not involve themselves in any aspect of the repair nor recommend any contractor.

Continue reading here: 

Be Aware of Scam Artists

LINCROFT, N.J — The Federal Emergency Management Agency’s primary mission is to help citizens and first responders prepare for, respond to and recover from all manner of disasters. To that end, FEMA takes the disbursement of necessary funds to the proper parties very seriously.

People who intentionally try to defraud the government are taking money away from those who truly need assistance. FEMA must ensure that taxpayer dollars go only to people who incurred legitimate losses. This may include prosecuting anyone who makes a fraudulent claim.

People who are caught trying to claim false losses can be charged with a felony and, if convicted, face a maximum five- to 10-year prison term and up to $250,000 in fines.

If you know of someone who is filing false damage claims with FEMA, you should report this or other instances of fraud, waste or abuse to the Fraud Hotline at 1-800-323-8603. The line is open 24 hours a day, seven days a week. Caller identification will remain confidential.

Calls may be answered by a recorded message. The caller will be asked a few questions. The information will be entered into the data system and assigned to a field investigator. If the caller left a name and phone number, it will be the investigator who will call back, not the person who took the call. An inspector has 90 days to verify the complaint. Calls can be taken in both English and Spanish.

You can also fax a complaint to 1-202-254-4292, fill out an online form on the Office of Inspector General website (www.oig.dhs.gov) or send mail to: Office of Inspector General/MAIL STOP 0305, Department of Homeland Security, 245 Murray Drive SW, Building 410, Washington, DC 20528.

Special agents from the Office of Inspector General use a number of methods to detect fraud. An automated system cross-checks information with other agencies and insurance companies to weed out duplicate applications. Field inspections are conducted to verify losses and damages for every person who applies to FEMA for individual assistance. Potential cases of fraud or misuse are referred for prosecution as federal offenses.

Conducting audits and investigating possible fraudulent activities is standard procedure in all federal disaster operations. The U.S. Department of Justice prosecutes cases that result in criminal charges.

Any applicant who has made a mistake when reporting damage or has misrepresented losses has the opportunity to correct or cancel their claim. Individuals need to call FEMA’s Helpline, 1-800-621-FEMA, to withdraw or correct an application and prevent prosecution.

For more information on New Jersey’s disaster recovery, visit fema.gov/SandyNJ, twitter.com/FEMASandy, facebook.com/FEMASandy and fema.gov/blog.
 

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.
 

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Link to article – 

Disaster Fraud: Filing A False Claim With FEMA is a Felony

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