Some policyholders have already received additional payments on their claim

It takes only a few minutes to ask the Federal Emergency Management Agency (FEMA) to review a flood insurance claim filed as a result of Hurricane Sandy. And it doesn’t cost anything.

More than 11,500 policyholders of the National Flood Insurance Program (NFIP) have entered the review process and some policyholders have already received additional payments on their claim. The deadline for requesting a review is Sept. 15, 2015.

To be eligible, flood insurance policyholders must have experienced flood damage between

Oct. 27, 2012 and Nov. 6, 2012. Policyholders can call the NFIP’s Hurricane Sandy claims center at 866-337-4262 to request a review of their claim. This review may result in additional payment to the policyholder.

It will be helpful if policyholders have a few key pieces of information when they call:

  • The name on the flood insurance policy,
  • the address of the damaged property,
  • the name of the insurance company, and
  • the policy number that was in effect at the time of the loss.

When they call, policyholders will be asked a series of questions to determine whether they qualify for review. Once qualified, policyholders will be called by an NFIP-certified adjuster, who will serve as a caseworker through the review process. The timing of the adjuster’s initial call may be affected by the volume of requests for review. Our goal is to complete most reviews within 90 days of the initial call.

 “Getting started in the Sandy Claims Review is as simple as making a call and answering a few questions,” said Roy Wright, Deputy Associate Administrator for FEMA’s Federal Insurance and Mitigation Administration, which runs the NFIP. “We will review the claim file and let the policyholder know whether they are due any more money.”

Policyholders also can go online to www.fema.gov/hurricane-sandy-nfip-claims to download a form to request a review. The completed form may be e-mailed to FEMA-sandyclaimsreview@fema.dhs.gov or faxed to 202-646-7970 to start the process.  For individuals who are deaf, hard of hearing, or have a speech disability and use 711 or VRS, please call 866-337-4262.  For individuals using a TTY, please call 800-462-7585 to begin the review process.

Policyholders who have already requested their review can call 866-337-4262 if they have questions or need more information. They can also choose to drop out of the review process at any time.

The Sandy claims review process is intended to be simple for the policyholder and does not require paid legal assistance. Additionally, there are several nonprofit service providers ready to offer free advice and answer questions policyholders may have. A list of these advocacy groups can be found at www.fema.gov/hurricane-sandy-nfip-claims.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at www.twitter.com/FEMASandy,www.twitter.com/fema, www.facebook.com/FEMASandy, www.facebook.com/fema, www.fema.gov/blog, and www.youtube.com/fema.Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Link to original: 

Starting your Sandy Claims Review is as Simple as Making a Call

AUSTIN, Texas – The Disaster Recovery Center located at the Hidalgo County WIC Building, 1903 N. Knights Drive, Pharr, TX, 78577, will cease operations at 2 p.m., Saturday, Aug. 29. The final day for survivors to register for FEMA recovery assistance or to apply for a loan from the U. S. Small Business Administration is Thursday, Aug. 27.

The DRC, operated by the State of Texas and the Federal Emergency Management Agency and supported by other agencies, has remained open to meet the needs of area residents. The center has served as a one-stop shop for information and guidance about disaster assistance.

After the DRC closes, survivors with questions regarding their applications or the appeals process have several ways to obtain information:

  • Go online at www.DisasterAssistance.gov.

  • Call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. Multilingual operators are available.

  • Visit the Texas Disaster Recovery website fema.gov/disaster/4223.
  • Contact U.S. Small Business Administration’s Disaster Assistance Customer Service Center at 800-659-2955, email disastercustomerservice@sba.gov, or visit SBA’s website at  sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s National Flood Insurance Program has a call center to answer Texas policyholders’ flood insurance questions. Specialists can help with servicing claims, providing general information and offering technical assistance to aid in recovery. To speak with a flood insurance specialist, call 800-621-3362 between 8 a.m. and 6 p.m. Monday through Friday.

Visit http://www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger. For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4223, Twitter at www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, www.txdps.state.tx.us/dem.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.

 

Link:

Hidalgo County, Texas Disaster Recovery Center to Close August 29

SEATTLE – The Federal Emergency Management Agency (FEMA) has authorized the use of federal funds to help with firefighting costs for the Goodell Fire in Skagit and Whatcom counties, Washington.

Two New Mexico firefighters walk up a hill to continue battling smoldering forest fires. Fire Management Assistance Grants can provide federal funds to support costs like firefighting tools and equipment, overtime compensation, mobilization and travel costs, meals, health and safety items.

Through Fire Management Assistance Grants (FMAGs), federal funds are available to support firefighters battling wildfires if needed. Original photo by Andrea Booher/FEMA News Photo. Los Alamos, N.M., May 4, 2000 – “Hot Shot” members from Zuni, NM, continue their fight with smoldering forest fires.

FEMA Region X Regional Administrator Kenneth D. Murphy determined that the fire threatened such destruction as would constitute a major disaster. Murphy approved the state of Washington’s request for a federal Fire Management Assistance Grant (FMAG) at 4:53 p.m. PDT on Aug. 24, 2015.

At the time of the request, the fire was threatening critical public infrastructure associated with the Gorge, Diablo and Ross Dams, including the Newhalem powerhouse that generates over 40 percent of the power for the City of Seattle service area. The fire was threatening transmission lines, maintenance and office facilities, and nearly 60 primary residences. Approximately 200 people had been evacuated from the threatened area and sheltered. There are impacts to significant natural resources, including critical habitat for multiple endangered species.

The authorization makes FEMA funding available to pay 75 percent of the state of Washington’s eligible firefighting costs under an approved grant for managing, mitigating and controlling designated fires. These grants provide reimbursement for firefighting and life-saving efforts. They do not provide assistance to individuals, homeowners or business owners and do not cover other infrastructure damage caused by the fire.

FMAGs are provided through the President’s Disaster Relief Fund and made available by FEMA to assist in fighting fires that threaten to cause a major disaster. Eligible items can include expenses for field camps; equipment use, repair and replacement; mobilization and demobilization activities; and tools, materials and supplies.

Continue reading – 

FEMA provides federal funds to help fight Goodell Fire

AUSTIN, Texas – As Texans rebuild or repair their homes damaged by the May 4 through June 22 storms, the Federal Emergency Management Agency and local home improvement stores have teamed up to provide free information, tips and literature on making homes stronger and safer.

FEMA mitigation specialists will be on hand in Brazoria, Harris, Travis, Walker, and Van Zandt counties at in-store information centers to answer questions and offer home improvement tips and proven methods to prevent and lessen damage from future disasters. Most of the information is geared for do-it-yourself work and general contractors.

Also, if you’re thinking of building a storm shelter or safe room, literature is available about the best options. Safe rooms built to FEMA specifications have saved thousands of lives.

Advisors will be available at five locations Aug. 27 – Sept. 1. Except as noted, hours of operation are Thursday – Saturday, 7 a.m. to 4:30 p.m.; Sunday, 8.m. to 4:30 p.m.; Monday, 7 a.m. to 4:30 p.m.; Tuesday (Sept. 1), 7 a.m. to 3:30 p.m.

Brazoria County: Lowe’s located at 200 Highway 332 East, Lake Jackson, TX 77566

Harris County: Home Depot located at 10707 N. Fwy, Houston, TX 77037

Travis County: Home Depot located at 8801 S I-35, Austin, TX 78744

Walker County: Home Depot located at 215 Interstate 45 North, Huntsville, TX 77340

Van Zandt County: Ace Hardware, 221 E. Highway 243, Canton, TX 75103

Mitigation teams will also have free reference booklets in English and Spanish on protecting your home from flood damage and cleaning up mold and mildew. More information about strengthening property can be found at http://www.fema.gov/what-mitigation.

FEMA’s National Flood Insurance Program has a call center to answer Texas policyholders’ flood insurance questions. Specialists can help with servicing claims, providing general information and offering technical assistance to aid in recovery. To speak with a flood insurance specialist, call 800-621-3362 between 8 a.m. and 6 p.m. Monday through Friday.

Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4223, Twitter at www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, http://www.txdps.state.tx.us/dem.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.

 

See original article:  

FEMA Advisors at Texas Home Improvement Stores Help Survivors Prevent Damage from Future Storms

BATON ROUGE, La. – Nearly a decade after hurricanes Katrina and Rita devastated Louisiana, hard-hit communities are coming back stronger than ever. To date, assistance to Louisiana’s residents and communities from the Louisiana Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) and the Federal Emergency Management Agency totals more than $19.6 billion.

“Louisiana is more prepared today than ever before,” said GOHSEP Director Kevin Davis. “That’s a tribute to the local, state and federal partnership we have created in Louisiana, focused on preparedness and resiliency.”

The more than $19.6 billion in federal disaster assistance has made its way to Louisiana cities, parishes and citizens through FEMA’s Individual Assistance, Public Assistance and Hazard Mitigation grant programs.

That includes nearly $5.8 billion in Individual Assistance grants provided to nearly 916,000 individuals and families affected by hurricanes Katrina and Rita in Louisiana. More than $5.5 billion of the total was provided within a year of the storms, giving residents a helping hand in rebuilding their lives and restoring livelihoods.

The total also includes nearly $12.4 billion obligated in Public Assistance reimbursements to the state and local governments, and eligible private nonprofit organizations; and more than $1.4 billion obligated for mitigation projects to build stronger, safer, more resilient communities. FEMA continues to reimburse the State of Louisiana for 100 percent of the costs for projects under the Public Assistance and Hazard Mitigation Grant programs.

To date, nearly 80 percent of the currently projected repair and replacement costs under the Public Assistance program for Katrina have been disbursed to applicants. Under Hurricane Rita’s Public Assistance program, 90 percent of the repair and replacement costs have been disbursed.

Separately, the state and FEMA provided more than $321.5 million in Disaster Unemployment Assistance to nearly 185,000 survivors who lost jobs as a result of the hurricanes, and $17.9 million in Relocation Assistance so more than 10,000 families could return home to their communities.

In addition, FEMA funded one of the largest crisis counseling programs ever – providing more than $68.5 million to Louisiana Spirit to help adults and children identify ways to deal with the trauma and stress of surviving and recovering from the hurricanes. Louisiana Spirit is a federally-funded crisis counseling and stress management program for individuals, families and groups affected by presidentially declared disasters across the state of Louisiana.

In addition to the $19.6 billion in grant program funding, the FEMA-administered National Flood Insurance Program paid more than $16.2 billion in claims to more than 215,000 policyholders in the state, while the U.S. Small Business Administration provided nearly $6.9 billion in low-interest disaster recovery loans to help homeowners, renters and businesses rebuild.

Although recovery from the storms has been a top priority, FEMA and local jurisdictions also considered the safety of residents in the future. With more than $23 million in FEMA assistance, Louisiana increased the number of jurisdictions with FEMA-approved hazard mitigation plans from just four to 68, including all 64 parishes in the state. Mitigation plans form the foundation of a community’s long-term strategy to reduce disaster losses and break the cycle of disaster damage, reconstruction and repeated damage.

While monetary assistance is vital to Louisiana’s recovery, it does not tell the full story of the state and federal family’s commitment to survivors since Katrina and Rita struck in 2005.

Through collaborative efforts, FEMA and GOHSEP conducted the largest housing operation in our nation’s history, providing temporary housing to nearly 74,000 families displaced by Katrina and another 11,000 families displaced by Rita. As of three years ago, all of these survivors had returned to longer-term housing.

“The success of Louisiana’s recovery so far has been all about solidifying and strengthening partnerships. It’s about coming together, finding common ground and focusing on rebuilding communities that are stronger and more sustainable for the future,” said Mike Womack of FEMA, director of the Louisiana Recovery Office.

For more information on Katrina and Rita recovery, including project highlights, photos, video and fact sheets, visit https://beta.fema.gov/katrina10. For further recovery information, photos and a calendar of Katrina and Rita anniversary events around Louisiana, visit GOHSEP’s Katrina 10th anniversary Web page at www.gohsep.la.gov/RECOVER/KATRINA-RITA-10-YEARS-LATER. Also visit FEMA on Twitter at twitter.com/femaregion6 and on Facebook at facebook.com/FEMA for further Katrina and Rita anniversary content in the coming days.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.
 

 

Link to article:

Louisiana Recovery Update: Katrina and Rita by the Numbers

AUSTIN, Texas – Seven Disaster Recovery Centers (DRCs) in Caldwell, Harris, Hays, Jim Wells and Nueces counties will close Aug. 27. That also is the final day for survivors of the May 4 to June 22 storms and flooding to register for FEMA recovery assistance or a loan from the U.S. Small Business Administration (SBA). The following DRCs will cease operations at 6 p.m. that Thursday:

Caldwell County: Martindale Baptist Church, 12351 Highway 142, Martindale, TX 78655.

Harris County: Leonel Castillo Community Center, 2101 South St., Houston, TX 77009. The DRC at Bayland Community Center, 6400 Bissonnet St., Houston, TX 77074, will close then transition the following day to an SBA Disaster Loan Outreach Center.

Hays County: San Marcos Activity Center (Front Lobby Area), 501 E. Hopkins St., San Marcos, TX 78666, and Wimberley Community Center, 14068 Ranch Road 12, Wimberley, TX 78676.

Jim Wells County: Old Armory, 1207, N. Cameron St., Alice, Texas 78332.

Nueces County: Richard M. Borchard Regional Fairgrounds, Conference Center- Meeting Room A, B & C, 1213 Terry Shamsie Blvd., Robstown, TX  78380, will close then transition the following day to an SBA Disaster Loan Outreach Center.

DRCs operated by the State of Texas and the Federal Emergency Management Agency and supported by other agencies have remained open until the needs of area residents were met. The centers have served as one-stop shops for information and guidance about disaster assistance.

Survivors with questions regarding their applications or the appeals process after the DRCs close have several ways to obtain information:

  • Go online at www.DisasterAssistance.gov.

  • Call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. Multilingual operators are available.

  • Visit the Texas Disaster Recovery website www.fema.gov/disaster/4223

  • Contact U.S. Small Business Administration’s Disaster Assistance Customer Service Center at 800-659-2955, email disastercustomerservice@sba.gov, or visit SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s National Flood Insurance Program has a call center to answer Texas policyholders’ flood insurance questions. Specialists can help with servicing claims, providing general information and offering technical assistance to aid in recovery. To speak with a flood insurance specialist, call 800-621-3362 between 8 a.m. and 6 p.m. Monday through Friday.

Visit http://www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4223, Twitter at www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, www.txdps.state.tx.us/dem.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.

Link to article: 

Seven Disaster Recovery Centers in Five Texas Counties to Close August 27

AUSTIN, Texas – If you are among the thousands of Texans who filed insurance claims for damage related to the May 4 to June 22 storms, you may be eligible for additional state-federal assistance. The key is to register with FEMA before the Aug. 27 deadline. Filing a claim under FEMA’s National Flood Insurance Program is different than registering for a FEMA disaster assistance grant.

FEMA may be able to help you with uninsured or underinsured losses or if your insurance settlement is delayed. Be sure to document your situation and gather insurance company documents that can be included when you talk with FEMA after registering.

Have you received the maximum settlement from your insurance and still have unmet disaster-related needs?  You may be eligible for a grant.

For example, if you have exhausted the maximum settlement from your insurance for Additional Living Expenses (ALE for loss of use) and still need help from FEMA with temporary housing, you should document your need and assemble paperwork that shows use of ALE from insurance.

While FEMA cannot duplicate benefits covered by your insurance or other sources, you may also be eligible for emergency home repairs, disaster-related medical, dental and funeral costs and other disaster-related expenses.

Has a decision on your insurance settlement been delayed longer than 30 days from the time you filed your claim? Be sure to let FEMA know and have ready any documents from your insurance company to show that you filed a claim. If the claim was filed over the telephone, include the claim number, date applied, and an estimate of how long it will take for you to receive your settlement. Any help from FEMA would be considered an advance and would have to be repaid to FEMA when your insurance settlement is received.

You can apply for FEMA assistance online at www.DisasterAssistance.gov or by calling 800-621-3362 toll free from 7 a.m. to 10 p.m. (local time) daily until further notice. Multilingual operators are available.

Disaster assistance applicants who have a speech disability or hearing loss and use TTY should call 800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 800-621-3362.

Applying for an SBA low-interest disaster loan is part of federal disaster assistance. Many people who apply to FEMA are automatically referred for a low-interest disaster assistance loan. Survivors should complete SBA loan applications so they can be considered for all available disaster assistance.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4223, Twitter at www.twitter.com/femaregion6, and the Texas Division of Emergency Management website, www.txdps.state.tx.us/dem.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.

View original post here: 

Texans Who Filed Insurance Claims for May-June Storm Damage Should Register With FEMA

FEMA Continues to Make Additional Payments to Eligible Policyholders

Over 11,000 National Flood Insurance Program (NFIP) policyholders who filed claims for damage are in the Hurricane Sandy Claims Review process, the Federal Emergency Management Agency (FEMA) announced today. FEMA has already validated and begun providing additional funds to policyholders taking part in the Hurricane Sandy Claims Review.

“If you believe your flood claim was underpaid for any reason, we encourage you to do what so many of your neighbors are doing and ask FEMA to take another look,” said Roy Wright, Deputy Associate Administrator for FEMA’s Federal Insurance and Mitigation Administration, which runs the NFIP.

FEMA reminds policyholders that September 15, 2015 is the last day to request a review of their Hurricane Sandy claims.

To be eligible, policyholders must have experienced flood damage between Oct. 27, 2012 and Nov. 6, 2012. Policyholders can call the NFIP’s Hurricane Sandy claims center at 866-337-4262 to request a review. Alternately, policyholders can go online to www.fema.gov/hurricane-sandy-nfip-claims to download a form requesting a review. The completed form may be emailed to FEMA-sandyclaimsreview@fema.dhs.gov to start the process.

For individuals who are deaf, hard of hearing, or have a speech disability and use 711 or VRS, please call 866-337-4262.  For individuals using a TTY, please call 800-462-7585 to begin the review process.

When policyholders call, they should have available the name on the policy, address of the damaged property, the name of the insurance company and the policy number that was in effect at the time of the loss. Policyholders will be asked a series of questions to determine whether they qualify for review. Once qualified, policyholders will be called by an adjuster, acting as a case worker, to begin the review. The timing of the adjuster’s initial call may be affected by the volume of requests for review. Most reviews can be concluded within 90 days.

Files will be assigned to an NFIP-certified adjuster who will review the claim file. Adjusters will contact policyholders to guide them through the review process. Policyholders who have already requested their review can call 866-337-4262 if they have questions or need more information.

After a policyholder receives the results of their claims review in writing from FEMA, they may seek reconsideration by a neutral third party reviewer if they are dissatisfied with the result. The review is an optional process established by FEMA to give policyholders an opportunity to seek further reexamination of their claim file by a neutral third party reviewer. FEMA will give substantial weight to the recommendation made by the officials in making its final determination on the file.

Policyholders who have already requested a Hurricane Sandy claims review do not need to take any additional action and can expect to be contacted by their adjuster.

The Sandy claims review process is intended to be simple for the policyholder and does not require paid legal assistance. Additionally, there are several nonprofit service providers ready to offer free advice and answer questions policyholders may have. A list of these advocacy groups can be found on the claims review website at www.fema.gov/advocacy-groups-and-services-referral-list.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at www.twitter.com/FEMASandy,www.twitter.com/fema, www.facebook.com/FEMASandy, www.facebook.com/fema, www.fema.gov/blog, and www.youtube.com/fema.Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Link:

Thousands of Policyholders Taking Part in Hurricane Sandy Claims Review

BILOXI, Miss.– In the last 10 years, FEMA’s Hazard Mitigation Grant Program has obligated more than $159 million from Hurricane Katrina recovery to build community safe rooms throughout Mississippi to protect people during storms. HMGP provides grants to state, local and tribal governments to implement long-term mitigation measures to reduce the loss of life and property from a disaster.

Safe rooms can be built as multipurpose shelters to protect communities from tornadoes, hurricanes and floods. These community safe rooms are built to FEMA 361 specifications, which include hardening of walls and roofs to withstand 200 mph winds.

Mississippi Emergency Management Agency officials have made the construction of safe rooms a priority since Katrina. A recent study from the Centers for Disease Control found that safe rooms are the best option to reduce the number of deaths during tornadoes.

“We always tell folks to get out of mobile homes and manufactured homes, and to consider going to a more substantial structure to wait out the storm,” said Robert Latham, executive director of MEMA. “By providing a secure place for them to go, we make our communities safer. Citizens need to incorporate safe room locations into their plans, or know where a substantial structure is located.”

“In so many cases, the death toll would be much higher were it not for safe rooms for people to take shelter in,” said Acting Director of FEMA’s Mississippi Recovery Office, Loraine Hill.

To date, 42 public safe rooms have been added to schools; 34 have been built as stand-alone structures for general use, and 9 constructed for first responders. Populations served by these safe rooms include approximately 44,000 students and staff; 28,000 citizens in the general population, and 3,500 first responders.

During the threat of an outbreak of tornadoes in the state earlier this year, 70 residents sought shelter; in a community safe room in Rankin County, built to FEMA 361 standards.  

Another $205 million in HMGP funding was made available to Mississippi for mitigation projects, such as elevating buildings, flood control, sirens, generators and grants to individuals to retrofit areas of their home or build stand-alone safe room units.

For more information on building a public safe room to FEMA 361 specifications, go to http://www.fema.gov/media-library/assets/documents/3140.

A video on community safe rooms in Mississippi.

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 FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

 

 

 

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More than $159 million Obligated for Safe Rooms from Katrina

SAIPAN – Individuals affected by Typhoon Soudelor that occurred August 1-3, 2015 are urged to begin cleaning up their homes and personal property as soon as possible. Officials from the Commonwealth of Northern Mariana Islands (CNMI) and the Federal Emergency Management Agency (FEMA) emphasize that it is not necessary to wait for a housing inspection before beginning this process.

Residents need to document their losses thoroughly and take pictures of all the damages so that when FEMA housing inspectors arrive, they can make a quick analysis and take information with them. Residents will also need to keep all of the receipts they acquire while purchasing new living items during their displacement.

“We encourage individuals affected by the disaster to remain cautious and return home only when it is safe to do so,” said FEMA Federal Coordinating Officer Stephen M. DeBlasio Sr. “Property owners should document all losses and damages by taking photos first, or making a list, and then begin immediately removing all damaged personal property to help combat mold and other health hazards and move forward in the recovery process.”

Before making permanent repairs to your home such as drywall, structural components, electrical systems or plumbing, make sure you get the proper permits from the CNMI Department of Public Works to ensure compliance with local building codes.

For more information on local clean-up instructions and local permit requirements, contact the CNMI at 670-237-8000.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

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Residents Urged to Clean Up Now

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