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Help Remains Available After Disaster Recovery Center Closes in Lexington County

COLUMBIA, S.C. – A disaster recovery center in Lexington County will close Friday, Jan. 22, at 6 p.m.:

Irmo Library, 6251 St. Andrews Road, Columbia

Many services available at disaster recovery centers are also available by calling the FEMA helpline. Survivors of Oct. 1-23 storms and flooding in Lexington County can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

Survivors can use the helpline to:

Ask questions about FEMA decision letters.
Learn how to appeal FEMA decision letters. All applicants may appeal.
Inquire about the status of a registration.
Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
Receive information about FEMA home inspections.
Get other questions answered about federal disaster assistance.

Applicants should have their nine-digit FEMA registration number and zip code if they want to discuss their application.

Survivors may still visit other recovery centers to ask disaster assistance questions. They can locate the closest center by visiting asd.fema.gov/inter/locator/home.htm.

Representatives from the South Carolina Emergency Management Division, Federal Emergency Management Agency, U.S. Small Business Administration and other agencies are at centers to answer questions about disaster assistance and low-interest loans.

For the latest information on South Carolina flood recovery operations, visit scemd.org and fema.gov/disaster/4241.

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Help Remains Available After Disaster Recovery Center Closes in Lexington County

Temporary Housing Assistance Available for Displaced Survivors in Mississippi

OXFORD, Miss. – Are you still sleeping on your friend’s couch every night while you work on repairs to your storm-damaged house?

Are you and the kids crammed into your in-laws’ one bedroom, one bath because your home was destroyed by the December storms?

If you were displaced by the disaster and remain unable to return home or find a new dwelling, we may be able to help.

Survivors in the five counties designated for Individual Assistance – Benton, Coahoma, Marshall, Quitman and Tippah – may be eligible for federal disaster aid from the Federal Emergency Management Agency. It could mean an initial two months of temporary rental assistance to help pay for a clean and safe place to stay while repairs continue.

The first step is to register with FEMA by:

Calling 800-621-3362 or (TTY) 800-462-7585 for those who are deaf, hard of hearing or speech impaired. Those who use 711 or Video Relay Services can call 800-621-3362 to register.
Visiting DisasterAssistance.gov with a computer, tablet, iPhone, Android or other mobile device.

For longer-term rebuilding assistance, the U.S. Small Business Administration offers low-interest loans to qualified individuals to help with residential and business losses. Homeowners, renters and business owners may obtain information on SBA disaster loan applications by calling 800-659-2955

(or 800-877-8339 for the hard of hearing) or by visiting sba.gov. They may also apply for disaster loans at https://www.disasterloan.sba.gov/ela.

Both FEMA and SBA are prohibited by law from duplicating insurance benefits. But, if your insurance fell short in meeting your needs, you may be eligible for help from either or both agencies.

For more information on Mississippi’s disaster recovery, visit fema.gov/disaster/4248 and msema.org.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

Temporary Housing Assistance Available for Displaced Survivors in Mississippi

Beware: Disaster Recovery is Fertile Ground for Fraud and Scam Artists

AUSTIN, Texas – State and federal recovery officials encourage Texas residents to watch for and report any suspicious activity or potential fraud from scam artists, identity thieves and other criminals who may try to prey on survivors vulnerable due to the October severe storms, tornadoes, straight-line winds and flooding. The Federal Emergency Management Agency (FEMA) does not endorse any commercial businesses, products or services. FEMA encourages survivors to be especially vigilant for these common post-disaster fraud practices:

• Fraudulent building contractors. When hiring a contractor:

o Use licensed local contractors backed by reliable references.

o Demand that contractors carry general liability insurance and workers’ compensation.

o Don’t pay more than half the costs of repairs upfront.

• Bogus pleas for post-disaster donations: Unscrupulous solicitors may play on the emotions of disaster survivors. Disaster aid solicitations may arrive by phone, email, letter or face-to-face visits.

o Verify legitimate solicitations by asking for the charity’s exact name, street address, phone number and Web address, then phone the charity directly and confirm that the person asking for funds is an employee or volunteer.

o Don’t pay donations with cash.

o Request a receipt with the charity’s name, street address, phone number.

• Fake offers of state or federal aid:

o Beware of visits, calls or e-mails — claiming to be from FEMA or the State of Texas — asking for an applicant’s Social Security number, bank account number or other sensitive information. Avoid scam artists who promise a disaster grant and ask for large cash deposits or advance payments in full.

o Federal and state workers do not solicit or accept money. FEMA and U.S. Small Business Administration staff never charge applicants for disaster assistance, inspections or help in filling out applications.

• Phony housing inspectors: Homeowners and registered FEMA applicants may be vulnerable to phony housing inspectors claiming to represent FEMA or the SBA.

o Inspectors have each applicant’s nine-digit registration number. FEMA inspectors NEVER require banking or other personal information.

o The job of FEMA housing inspectors is to verify damage. Inspectors do not hire or endorse specific contractors to fix homes or recommend repairs. They do not determine eligibility for assistance.

If you suspect fraud, call the FEMA Disaster Fraud Hotline at 866-720-5721. If you are the victim of a home repair scam or price gouging, call the Office of the Texas Attorney General at 800-252-8011. Texas homeowners and renters who register for disaster assistance with the Federal Emergency Management Agency (FEMA), prior to the Jan. 25 deadline, are encouraged by recovery officials to “stay in touch.” Survivors changing their address or phone numbers should update that information with FEMA. Missing or erroneous information could result in delays getting a home inspection or in receiving assistance.

Survivors with questions regarding the application or the appeals process, or who need to register for assistance may visit online at DisasterAssistance.gov or by phone (voice, 711 or relay service) at 800-621-3362. (TTY users should call 800-462-7585.) The toll-free lines are open 7 a.m. to 10 p.m. seven days a week. Multilingual operators are available. For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4245, Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.

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The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

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Beware: Disaster Recovery is Fertile Ground for Fraud and Scam Artists

What’s Available at a Mississippi Disaster Recovery Center

OXFORD, Miss. – The Mississippi and federal emergency agencies are operating five disaster recovery centers in Mississippi to offer a number of services to individuals affected by the December storms. The centers, located in Benton, Coahoma, Marshall, Quitman and Tippah counties, are jointly operated by the Mississippi Emergency Management Agency and the Federal Emergency Management Agency in partnership with county and local agencies. They serve as one-stop-shops to provide community access to recovery services, referrals and information.

Anyone who needs reasonable accommodations when visiting the centers may request them by calling the FEMA helpline at 800-621-3362, or (TTY) 800-462-7585. Accommodations include American Sign Language interpreters, listening devices for the hard of hearing, magnifiers for low vision and video remote sign language interpreting. Service animals are welcome, and the centers are accessible to everyone.

While individuals are encouraged to register with FEMA before visiting a disaster center, they can use on-site services to contact FEMA and register for disaster assistance by calling 800-621-3362 or (TTY) 800-462-7585. Those who use 711-Relay or Video Relay Services can call 800-621-3362 to register. Online registration can be done at DisasterAssistance.gov by computer, tablet, iPhone, Android or other mobile device. MEMA and FEMA staff are available to answer questions on the status of applications and on special programs such as disaster unemployment assistance and disaster legal services.

Survivors are strongly encouraged to submit their claims to their private insurance providers early. If private insurance leaves coverage gaps, survivors may be eligible for FEMA assistance for their remaining needs. “Remaining needs” includes temporary lodging, personal property losses, medical or dental expenses, moving and storage fees or other costs not covered by personal insurance.

Applicants with questions about the determination letters they receive from FEMA can sit and talk with staff members who are prepared to explain the terms of the letters and to help applicants with the appeal process.

The Mississippi State Board of Contractors has provided the centers with two handouts – “A Consumer’s Guide to Home Improvement Contracts” and “Don’t Get Scammed!” – to aid people facing property repairs. State regulations require contractors to be licensed. Consumers can contact the Board’s hotline at 800-880-6161or 601-354-6161 to report fraudulent activity.

Center staff may direct storm survivors dealing with high levels of stress after the December storms to call the Mississippi Department of Mental Health hotline at 877-210-8513 from 9 a.m. to 4 p.m. Monday through Friday. The call is free and confidential.

Business owners, homeowners, renters and private nonprofit organizations whose losses were not fully covered by their private insurance can apply for a low-interest loan from the U.S. Small Business Administration. The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. An SBA representative is available at each center to assist applicants with the application process. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

All of these resources are located at the following disaster recovery centers:

Benton County

Ashland Fire Department

60 Third St.

Ashland, MS 38603

Coahoma County

Clarksdale Civic Auditorium

506 East 2nd St.

Clarksdale, MS 38614

Marshall County

Spring Hollow Plaza

198 N. Memphis St.

Holly Springs, MS 38635

Tippah County

The former Magnolia Women’s Center

41 B Mitchell Ave.

Walnut, MS 38683

Quitman County

Marks Fire Department Station

108 W. Main St.

Marks, MS 38646

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What’s Available at a Mississippi Disaster Recovery Center

Additional Mississippi Counties Approved for Disaster Aid

OXFORD, Miss. – The state of Mississippi and local governments and certain private nonprofits in Coahoma, Panola and Quitman counties are now eligible to receive federal assistance to help cover expenses and repair damage associated with the tornadoes and severe weather in late December, according to state and federal officials.

The Mississippi Emergency Management Agency and the Federal Emergency Management Agency said the three counties have been added to the disaster declaration issued by President Obama on Jan. 4. That declaration authorized the Public Assistance program in Benton, Marshall and Tippah counties.

The disaster declaration makes state, county and local governments, as well as certain nonprofit organizations in the designated areas eligible to receive reimbursement through the Public Assistance program for repairing infrastructure damage caused by the storms, as well as the cost of responding to them.

Under the Public Assistance program, FEMA pays 75 percent of the cost for repairs, overtime and debris removal. Typically, the remaining 25 percent is split between state and local governments at 12.5 percent each. Eligible nonprofits are responsible for the full 25 percent. The program is administered by MEMA. Eligibility and project approval is determined by FEMA.

MEMA and FEMA are working to schedule applicant briefings with officials of eligible entities and nonprofit organizations in the designated counties. MEMA and FEMA will provide information on the application process, as well as deadlines for submission of necessary documents to receive federal reimbursement.

The applicant briefings may be followed by face-to-face meetings in local communities between FEMA, state officials and eligible applicants.

MEMA and FEMA and their local, state and federal partners are also providing assistance to individuals affected by the storms in Benton, Coahoma, Marshall, Quitman and Tippah counties.

Additional MEMA-FEMA joint damage assessments are ongoing to determine if other counties could be eligible for assistance.

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Additional Mississippi Counties Approved for Disaster Aid

More Than $1.5 Million in Disaster Assistance Approved for Mississippi Storm Survivors

OXFORD, Miss. – Less than a month after severe storms, tornadoes and flooding swept across Mississippi, more than $1.5 million in state and federal disaster assistance has been approved to help those affected by the storms.

The Federal Emergency Management Agency has been contacted by 775 people for help or information regarding disaster assistance.

In addition to FEMA grants for individuals and families, other forms of disaster assistance are provided by partner agencies such as the U.S. Small Business Administration and voluntary agencies. The Mississippi Emergency Management Agency and FEMA often refer survivors to those agencies. All businesses are also referred to the SBA. Some survivors may be interested in other programs such as disaster unemployment assistance and disaster legal services.

The following is a snapshot of the disaster recovery effort as of Jan. 15:

Nearly 170 individuals and households approved for FEMA grants, including:
- Nearly $1.3 million approved for housing grants, including short-term rental assistance and home repair costs.
- More than $264,000 approved to cover other essential disaster-related needs such as medical and dental expenses and lost personal possessions.
489 home inspections completed.
283 visits to disaster recovery centers by people affected by the disaster.
Five disaster recovery centers open in Individual Assistance-designated counties.

No matter the degree of loss or insurance coverage, survivors in the five disaster-designated Mississippi counties are urged to apply for help. The Individual Assistance-designated counties are Benton, Coahoma, Marshall, Quitman and Tippah. Survivors can use any of the following methods to register:

By phone, call 800-621-FEMA (3362). People who are deaf, hard of hearing, or speech-impaired and use a TTY should call 800-462-7585. Lines are open 7 a.m. to 10 p.m. local time. Assistance is available in most languages.
Online registration can be done by computer, tablet, iPhone, Android or other mobile device at www.DisasterAssistance.gov.

Survivors who register with FEMA and are referred to SBA will be contacted with options on how to apply for a low-interest disaster loan. After being contacted by SBA, survivors should complete and submit an application even if they do not plan to accept a loan in order to continue the federal assistance process. It is part of the FEMA grant process and can pave the way for additional disaster assistance. SBA disaster loans are available with interest rates as low as 2.188 percent and terms up to 30 years.

Complete the SBA application online at https://disasterloan.sba.gov/ela. Call the SBA customer service center with questions at 800-659-2955. People who are deaf or hard of hearing and use a TTY can call 800-877-8339. For more information, visit sba.gov/disaster.

For more information on Mississippi disaster recovery, go to fema.gov/disaster/4248. Visit the MEMA website at msema.org or on Facebook at facebook.com/msemaorg.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

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More Than $1.5 Million in Disaster Assistance Approved for Mississippi Storm Survivors

Help Remains Available After Disaster Recovery Center Closes in Darlington

COLUMBIA, S.C. – A disaster recovery center in Darlington County will close Wednesday, Jan. 20, at 5 p.m.:

South Carolina National Guard Armory, 1764 Harry Byrd Highway, Darlington

Many services available at disaster recovery centers are also available by calling the FEMA helpline. Survivors of Oct. 1-23 storms and flooding in Darlington County can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

Survivors can use the helpline to:

Ask questions about FEMA decision letters.
Learn how to appeal FEMA decision letters. All applicants may appeal.
Inquire about the status of a registration.
Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
Receive information about FEMA home inspections.
Get other questions answered about federal disaster assistance.

Applicants should have their nine-digit FEMA registration number and zip code if they want to discuss their application.

Survivors may still visit other recovery centers to ask disaster assistance questions. They can locate the closest center by visiting asd.fema.gov/inter/locator/home.htm.

For the latest information on South Carolina flood recovery operations, visit scemd.org and fema.gov/disaster/4241.

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Help Remains Available After Disaster Recovery Center Closes in Darlington

Disaster Assistance Available in Mississippi’s Quitman County

OXFORD, Miss. – A disaster recovery center is open in Quitman County to provide assistance to survivors of the December storms, tornadoes and floods that struck Mississippi.

The recovery center is run jointly by the Mississippi Emergency Management Agency and the Federal Emergency Management Agency, and hosts representatives of federal and state agencies who can explain the various programs designed to help survivors recover.

The center is located at the Marks Fire Department, 108 W. Main St. in Marks. It is open Monday through Sunday, 8 a.m. to 7 p.m., until further notice.

Survivors with storm-related losses are encouraged to register for assistance before going to the disaster recovery center by calling 800-621-3362 or (TTY) 800-462-7585. Those who use 711 or Video Relay Services can call 800-621-3362 to register. Online registration is available at http://www.disasterassistance.gov/ using a computer, tablet, iPhone, Android or other mobile device.

Any survivor who needs reasonable accommodations when visiting the center may request them by calling the FEMA helpline at 800-621-3362.

Businesses, homeowners and renters can apply for low-interest disaster loans at www.SBA.gov/disaster or by calling SBA’s Disaster Assistance Customer Service Center at 800-659-2955 (deaf or hard of hearing may call 800-877-8339).

Disaster recovery centers are also open in Coahoma County at the Clarksdale Civic Auditorium, 506 E. Second St. in Clarksdale, in Benton County at the Ashland Fire Department, 60 Third St. in Ashland, and in Marshall County at the Spring Hollow Plaza, 198 N. Memphis St. Disaster survivors can visit any center to receive help.

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Disaster Assistance Available in Mississippi’s Quitman County

Help Remains Available After Disaster Recovery Centers Close in Orangeburg, Eutawville

COLUMBIA, S.C. – Two disaster recovery centers in Orangeburg County will close Friday, Jan. 15, at 6 p.m.:

Orangeburg County YMCA, 2550 St. Matthews Road, Orangeburg
Gillens Rural Park Development Center, 848 Sandspoint St., Eutawville

Many services available at disaster recovery centers are also available by calling the FEMA helpline. Survivors of Oct. 1-23 storms and flooding in Orangeburg County can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

Survivors can use the helpline to:

Ask questions about FEMA decision letters.
Learn how to appeal FEMA decision letters. All applicants may appeal.
Inquire about the status of a registration.
Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
Receive information about FEMA home inspections.
Get other questions answered about federal disaster assistance.

Applicants should have their nine-digit FEMA registration number and zip code if they want to discuss their application.

Survivors may still visit other recovery centers to ask disaster assistance questions. They can locate the closest center by visiting asd.fema.gov/inter/locator/home.htm.

For the latest information on South Carolina flood recovery operations, visit scemd.org and fema.gov/disaster/4241.

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Help Remains Available After Disaster Recovery Centers Close in Orangeburg, Eutawville

Help Remains Available After Disaster Recovery Centers Close in North Charleston, Johns Island

COLUMBIA, S.C. – Two disaster recovery centers in Charleston County will close Friday, Jan. 15, at 6 p.m.:

Charleston County Department of Public Works, 5800 Casper Padgett Way, North Charleston
Berkeley Electric Co-op, 3351 Maybank Highway, Johns Island

Many services available at disaster recovery centers are also available by calling the FEMA helpline. Survivors of Oct. 1-23 storms and flooding in Charleston County can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

Survivors can use the helpline to:

Ask questions about FEMA decision letters.
Learn how to appeal FEMA decision letters. All applicants may appeal.
Inquire about the status of a registration.
Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
Receive information about FEMA home inspections.
Get other questions answered about federal disaster assistance.

Applicants should have their nine-digit FEMA registration number and zip code if they want to discuss their application.

Survivors may still visit other recovery centers to ask disaster assistance questions. They can locate the closest center by visiting asd.fema.gov/inter/locator/home.htm.

For the latest information on South Carolina flood recovery operations, visit scemd.org and fema.gov/disaster/4241.

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Help Remains Available After Disaster Recovery Centers Close in North Charleston, Johns Island

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