Joint FEMA/State Disaster Recovery Center Opens for Three Days in Beaufort County

RALEIGH, N.C. – FEMA and North Carolina Emergency Management are establishing Disaster Recovery Centers in disaster-affected counties to reach residents of North Carolina who suffered losses and damage as a result of Hurricane Matthew. The Beaufort County FEMA/State DRC is open to provide a place where you can apply for disaster assistance and get information about available state and federal assistance and other recovery information. The center is in Washington for three days: Tuesday, Nov. 8, Wednesday, Nov. 9 and Thursday, Nov 10.

Location:                               Beaufort County Health Department

1436 Highland Drive

Washington, NC  27889

 Hours of Operation:            Tuesday through Thursday, 9 a.m. to 6 p.m.

Recovery specialists from FEMA, NCEM and the U.S. Small Business Administration are available to speak with you face-to-face to answer questions you may have regarding the disaster assistance process, other assistance available and even help you register if you haven’t already. If you have registered, they can provide you with an update of your application status and if needed, discuss the appeal process.

To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA or Readync mobile apps. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.

 In addition to visiting a DRC, you may register in any one of the following ways:

  • Online at DisasterAssistance.gov.
  • Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
  • Download the FEMA Mobile App and apply.

If you require reasonable accommodations such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center, you may call the FEMA Helpline for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week.  Help is available in many languages, and information on the registration process is available in ASL at fema.gov/media-library/assets/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid, Medicare or other federal benefits.

Register even if you have insurance. FEMA cannot duplicate insurance payments, but if you are underinsured, you may receive help after your claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Joint FEMA/State Disaster Recovery Center Opens for Three Days in Beaufort County

Joint FEMA/State Disaster Recovery Center Opens in Pasquotank County Monday, Nov. 7.

RALEIGH, N.C. –A joint FEMA and North Carolina Emergency Management Disaster Recovery Center opens in Pasquotank County to help reach North Carolina residents who suffered losses and damage as a result of Hurricane Matthew. The center provides a place where you can get information about available state and federal disaster assistance and other disaster recovery information and referrals. The center is in Elizabeth City Monday, Nov.7, Tuesday, Nov. 8 and Wednesday, Nov. 9.

Location:                             Pasquotank County Cooperative Extension Center

 1209 McPherson

 Elizabeth City, NC 27909

Hours of Operation:         Monday through Wednesday  9 a.m. to 6 p.m.

Recovery specialists from FEMA, NCEM and the U.S. Small Business Administration are available to speak with you face-to-face to answer questions you may have regarding the disaster assistance process, other assistance available and even help you register if you haven’t already. If you have registered, they can provide you with an update of your application status and if needed, discuss the appeal process.

FEMA and the state have recovery centers open throughout the disaster-affected counties in North Carolina. To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA or Readync mobile apps. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.

If you have phone and/or internet access, you may register in one of the following ways:

  • Online at DisasterAssistance.gov.
  • Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
  • Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center may call the Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at fema.gov/media-library/assets/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Joint FEMA/State Disaster Recovery Center Opens in Pasquotank County Monday, Nov. 7.

Latta DRC Opens

COLUMBIA, S.C. (Monday, Nov. 7) – A Disaster Recovery Center (DRC) opens in Dillon County on Tuesday at 9 a.m. It will be open weekdays 9 a.m. to 7 p.m., Saturdays 10 a.m. to 6 p.m. and closed Sundays until further notice.

Located at the Latimer Elementary School, 134 Latimer St., Latta, SC 29565, the DRC is staffed by representatives from the State of South Carolina, the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration and representatives from various state agency and voluntary organizations. Survivors of the storms and floods that came with Hurricane Matthew can expect information on federal disaster assistance programs, guidance on disaster recovery, an explanation of written FEMA correspondence, and help with other disaster-related questions.

FEMA mitigation specialists are available at DRCs to provide literature to survivors on the National Flood Insurance Program (NFIP) and guidance on cost-effective rebuilding and repair techniques to make homes more flood resistant. For more specific NFIP questions, you can call the NFIP Support Call Center by dialing 1-800-621-FEMA (3362) and pressing 2.

DRCs are accessible to people with disabilities. The centers have tools to amplify sound, magnifiers and materials in alternative formats along with video remote interpretation. Sign language interpreters are available upon request at the center.

If possible, you should register with FEMA before visiting the DRC.  You can register online at  DisasterAssistance.gov or call 800-621-3362 (voice, 711 or video services) or 800-462-7585 (TTY). The toll-free lines are open from 7 a.m. to 10 p.m., seven days a week, until further notice. Multilingual operators are available.

You can find the locations of other DRCs online at DisasterAssistance.gov, at “Quick Links.”

After registering with FEMA, survivors may also be eligible for low-interest loans from the U.S. Small Business Administration (SBA). SBA offers such loans to businesses of all sizes, private non-profit organizations, homeowners and renters.  SBA loans are for uninsured or underinsured disaster losses. SBA advises it is not necessary to wait for an insurance settlement before submitting the loan application.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

You can  receive weather alerts, safety tips and learn about disaster resources by downloading the free FEMA App, available for Apple, Android, and Blackberry mobile devices. Visit fema.gov/mobile-app for more information.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion4 and the FEMA Blog at http://blog.fema.gov.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster- damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at  www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339

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Latta DRC Opens

Second Berkeley DRC Opens

COLUMBIA, S.C. (Monday, Nov. 7) – A Disaster Recovery Center (DRC) opens in Dillon County on Tuesday at 9 a.m.  It will be open weekdays 9 a.m. to 7 p.m., Saturdays 10 a.m. to 6 p.m. and closed Sundays until further notice.

Located at the Latimer Elementary School, 134 Latimer St., Latta, SC 29565, the DRC is staffed by representatives from the State of South Carolina, the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration and representatives from various state agency and voluntary organizations. Survivors of the storms and floods that came with Hurricane Matthew can expect information on federal disaster assistance programs, guidance on disaster recovery, an explanation of written FEMA correspondence, and help with other disaster-related questions.

FEMA mitigation specialists are available at DRCs to provide literature to survivors on the National Flood Insurance Program (NFIP) and guidance on cost-effective rebuilding and repair techniques to make homes more flood resistant. For more specific NFIP questions, you can call the NFIP Support Call Center by dialing 1-800-621-FEMA (3362) and pressing 2.

DRCs are accessible to people with disabilities. The centers have tools to amplify sound, magnifiers and materials in alternative formats along with video remote interpretation. Sign language interpreters are available upon request at the center.

If possible, you should register with FEMA before visiting the DRC.  You can register online at  DisasterAssistance.gov or call 800-621-3362 (voice, 711 or video services) or 800-462-7585 (TTY). The toll-free lines are open from 7 a.m. to 10 p.m., seven days a week, until further notice. Multilingual operators are available.

You can find the locations of other DRCs online at DisasterAssistance.gov, at “Quick Links.”

After registering with FEMA, survivors may also be eligible for low-interest loans from the U.S. Small Business Administration (SBA). SBA offers such loans to businesses of all sizes, private non-profit organizations, homeowners and renters.  SBA loans are for uninsured or underinsured disaster losses. SBA advises it is not necessary to wait for an insurance settlement before submitting the loan application.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

You can  receive weather alerts, safety tips and learn about disaster resources by downloading the free FEMA App, available for Apple, Android, and Blackberry mobile devices. Visit fema.gov/mobile-app for more information.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion4 and the FEMA Blog at http://blog.fema.gov.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster- damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at  www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Second Berkeley DRC Opens

Registration Deadline for Disaster Assistance Is One Week Away

BATON ROUGE, La. — Louisiana disaster survivors affected by August flooding have one week left to register for disaster assistance with the Federal Emergency Management Agency.

The deadline to register is Monday, Nov. 14, 2016.

Survivors may register with FEMA by going online with any computer, smartphone or tablet to DisasterAssistance.gov, calling the FEMA helpline at 800-621-3362, or downloading the FEMA mobile app. Survivors who use a TTY may call 800-462-7585 to register.

Survivors can also register for assistance at any FEMA disaster recovery center. To find a disaster recovery center near you, call the FEMA helpline or text DRC and your zip code to 43362. You can also find a center near you by downloading the FEMA mobile app or going online to fema.gov/drc.

FEMA assistance for homeowners and renters may include grants for rent, temporary housing and home repair to their primary residence, as well as other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs.

Survivors should also be sure to submit their disaster loan application to the U.S. Small Business Administration by Nov.14. Submitting a loan application does not imply acceptance of a loan, but it is a necessary step to being considered for other forms of disaster assistance.  

For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at SBA.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339. SBA representatives are also available at any disaster recovery center, disaster loan outreach center, or business recovery center.

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Registration Deadline for Disaster Assistance Is One Week Away

FEMA/State DRC Opens for Three Days in Jones County

RALEIGH, N.C. – To reach North Carolina residents who suffered losses and damage as a result of Hurricane Matthew in Jones County, a joint FEMA and North Carolina Emergency Management Disaster Recovery Center is open to provide a place where you can get information about available state and federal assistance and other recovery information. The center is in Trenton, Saturday, Nov.5, Monday, Nov.7 and Tuesday, Nov. 8.

 

Location:                 USDA Farm Services Agency Office

110 S. Market Street

Trenton, NC 28585

 

 Hours of Operation:            Saturday, Nov. 5, from 9 a.m. to 6 p.m.

                                                Monday,  Nov. 7, from noon to 6 p.m.

Tuesday,  Nov. 8, from 9 a.m. to 6 p.m.

 

Recovery specialists from FEMA, NCEM and the U.S. Small Business Administration are available to speak with you face-to-face to answer questions you may have regarding the disaster assistance process, other assistance available and even help you register if you haven’t already. If you have registered, they can provide you with an update of your application status and if needed, discuss the appeal process.

FEMA and the state have recovery centers open throughout the disaster-affected counties in North Carolina. To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA or Readync mobile apps. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.

If you have phone and/or internet access, you may register in one of the following ways:

  • Online at DisasterAssistance.gov.
  • Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
  • Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center may call the Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at fema.gov/media-library/assets/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

###

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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FEMA/State DRC Opens for Three Days in Jones County

Best Practice: Daytona Beach Museum of Arts & Sciences

TALLAHASSEE, Fla. — In May of 2009, Florida’s northeast coast was drenched by five consecutive days of rain. One of the worst hit areas was Daytona Beach, where more than 20 percent of the streets were underwater and nearly a thousand buildings reporting some kind of flood damage.

One of those structures was the West Wing of the Museum of Arts & Sciences (MOAS), which contained a range of exhibits from prehistoric fossils and historic weapons to Cuban art and African artifacts. Located on a low-lying plot about three feet lower than the rest of the museum campus, the 22,416-square-foot wing gradually filled with three to four inches of flood water.

According to Jenelle Codianne, the museum’s director of marketing and public relations, there was damage to the floors, walls, interior walls, electrical, doors and office furniture. No collections were lost, but several exhibits were damaged including the Center for Florida History, which displayed the museum’s giant ground sloth skeleton. It took several days to disassemble, but the prehistoric skeleton was moved to another wing and avoided water damage. Meanwhile, museum employees were busy moving artworks into other galleries.

As one of Daytona Beach’s leading cultural institutions, it was imperative the wing be rebuilt. But museum authorities were adamant that reconstruction should eliminate the potential for future flooding.

In order to fund the reconstruction, MOAS applied for a Flood Mitigation Assistance (FMA) Grant from the Federal Emergency Management Agency (FEMA) and financial aid from the Volusia County Environmental, Cultural, Historic and Outdoors (ECHO) Program. The FMA program is one of the Hazard Mitigation Assistance (HMA) programs funded by FEMA and managed by the State of Florida.

The FEMA grant provided more than $4 million of the $5.4 million reconstruction price, with an additional $1.3 million coming from local sources including an ECHO grant and the museum’s own funding. The Orlando office of global architects VOA Associates Inc. won the competition to design the new structure, while locally based Hall Construction handled the fabrication.

After demolishing the flood-damaged structure, construction began on its replacement – on the same footprint but slightly larger than the previous building. The new wing was built on a concrete spread foundation with concrete masonry stem walls backfilled with earth and overlaid with a concrete slab. The floors of the new wing were elevated 2.5 feet above the old level and 2.2 feet above Base Flood Elevation – or roughly six inches above the maximum water level of the 2009 flood.

Unveiled in October of 2015, the new West Wing is a state-of-the-art museum space that features five exhibit galleries as well as a planetarium. In addition to being a huge success with the press and public, the resurrected building also passed its first weather test with flying colors.

“Happy to report NO FLOODING!” Stephanie Mason-Teague, the museum’s director of development, declared via email the week after Hurricane Matthew stormed up Florida’s Atlantic coast. The new West Wing held up perfectly to Hurricane Matthew. Water didn’t even get close to the building, let alone enter it. The mitigation measures incorporated at the time of the rebuilding did the job of preventing repetitive flood loss.

“We had a lot of tree debris,” Mason-Teague added, “and were without power, phones, internet.” But that was the extent of the hurricane’s impact. The museum was able to get back online, clean up the tree debris and open its doors to the public again within a week of Matthew striking Daytona Beach.

For more information on Florida’s disaster recovery visit fema.gov/disaster/4280, fema.gov/disaster/4283, twitter.com/femaregion4, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers. For imagery, video, graphics and releases, see fema.gov/Hurricane-Matthew.

For more information on FMA/HMA programs, visit Floridadisaster.org or www.fema.gov/hazard-mitigation-assistance.

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Best Practice: Daytona Beach Museum of Arts & Sciences

Floridian Survivors: FEMA Speaks Your Language

TALLAHASSEE, Fla. – Language is not a barrier to receiving federal disaster assistance. If you or someone you know wants to apply for assistance in a language other than English, the Federal Emergency Management Agency (FEMA) probably can provide a translator or interpreter in your language.

More than 27 percent of Floridians speak a language other than English in their homes, with Spanish the most common, according to recent Census Bureau data.

FEMA has many ways to meet survivors’ language needs. Many FEMA employees are bilingual or multilingual and can assist survivors in their primary language during encounters in communities, at Disaster Recovery Centers (DRCs) or at public meetings.

As Disaster Survivors Assistance Teams canvass neighborhoods in designated counties, they take special note of language needs and work with non-English speaking survivors to help them register. They are equipped with iPads that translate into languages that survivors understand.

Survivors can register for FEMA assistance online at DisasterAssistance.gov. or by calling 800-621-3362, where they can speak with an employee fluent in their language. However, it is helpful if someone who speaks English can assist the survivor when calling FEMA. The toll free lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

In the wake of hurricanes Hermine and Matthew, FEMA has provided Floridians with translations in Spanish, Haitian Creole, Chinese, Vietnamese, Portuguese, Burmese, Arabic, Korean and German.

All Disaster Recovery Centers are accessible and equipped with tools to accommodate survivors who need disability-related communication aids. Each center provides communication accessibility tools for people with communication disabilities. An American Sign Language interpreter can be available by appointment at the Disaster Recovery Center when you visit.

Survivors who are deaf, hard-of hearing or have a speech disability and use a TTY may call

800-462-7585 to register. Those who use 711 or Video Relay Service (VRS) may call 800-621-3362.

For more information on Florida’s disaster recovery, visit fema.gov/disaster/4283, twitter.com/femaregion4, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers. For imagery, video, graphics and releases, see www.fema.gov/Hurricane-Matthew.

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Floridian Survivors: FEMA Speaks Your Language

FEMA/State Disaster Recovery Center on the Move in Dare County

RALEIGH, N.C. – To reach North Carolina residents who suffered losses and damage as a result of Hurricane Matthew in Dare County,  FEMA/State Disaster Recovery Centers (DRCs) are moving throughout the county to provide more locations where you can get information about available state and federal assistance. The DRC will be in Kill Devil Hills, Tuesday, Nov. 8 through Thursday, Nov. 10.

Kill Devil Hills Location:    North Parking Lot

                                             KDH Fire Station

                                             1634 N. Croatan Highway

                                             Kill Devil Hills, NC 27948

 

The DRC will then move to Manteo for: Saturday, Nov. 12, Monday, Nov. 14 and Tuesday,

Nov. 15. It will be closed Sunday.

 

Manteo Location:                 Dare County Office

        954 Marshall C Collins Drive

                 Manteo, NC 27954

 

Regular hours:                      9 a.m. to 6 p.m.

DRCs are staffed with representatives from the Federal Emergency Management Agency, North Carolina Emergency Management and the U.S. Small Business Administration. You can receive help applying for federal disaster assistance, learn about the types of assistance available, learn about the appeals process and obtain updates regarding your application. 

FEMA and the state have recovery centers open throughout the disaster-affected counties in North Carolina. To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA or Readync mobile apps. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.

If you have phone and/or internet access, you may register in one of the following ways:

  • Online at DisasterAssistance.gov.
  • Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
  • Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center may call the Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at fema.gov/media-library/assets/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

###

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

Original post – 

FEMA/State Disaster Recovery Center on the Move in Dare County

FEMA/NCEM Disaster Recovery Center to Open in Pender County

RALEIGH, N.C. – North Carolina residents who suffered losses and damage as a result of Hurricane Matthew can now get information about available state and federal assistance at a Disaster Recovery Center in Pender County opening Thursday, Nov. 3.

Location:                   Pender County

Malpass Corner Elementary School

4992 Malpass Corner Road

Burgaw, NC 28425

 Regular hours:         Monday through Saturday, 10 a.m. to 7 p.m.

DRCs staffed with recovery specialists from FEMA, North Carolina Emergency Management and the U.S. Small Business Administration provide accessible, direct support to survivors through registration, referrals, case management, SBA disaster loan support, Hazard Mitigation education and other programs. You will be able to speak face-to-face with them to receive answers to questions you may have regarding your disaster recovery. If you already registered, they can provide you with an update of your application status and, if needed, discuss the appeal process.

FEMA and NCEM have recovery centers open throughout the disaster-affected counties in North Carolina. To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA or Readync mobile apps. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.

If you have phone and/or internet access, you may register in one of the following ways:

  • Online at DisasterAssistance.gov.
  • Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
  • Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center may call the FEMA Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at fema.gov/media-library/assets/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

Link:  

FEMA/NCEM Disaster Recovery Center to Open in Pender County

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