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Voluntary Organizations Assisting in North Carolina’s Recovery

RALEIGH, NC — Disaster survivors who sustained losses from Hurricane Matthew and the flooding that followed are receiving help from many nonprofit and faith-based organizations in North Carolina.

The North Carolina Baptist Men’s Ministry Disaster Relief, United Methodists, Catholic Charities, Mennonite Disaster Service, the United Way, the American Red Cross, and dozens of other organizations are providing assistance to survivors who have unmet needs as a result of the disaster. Voluntary organizations provide a wide range of assistance to disaster survivors, including flood debris clean-up, shelter, food, clothing, counseling, home repairs and reconstruction.

“The recovery from Hurricane Matthew is far from over,” said Mike Sprayberry, North Carolina’s Emergency Management director. “Volunteer organizations are a crucial part in helping people recover. Because there is much work left to be done, I encourage anyone who is able to volunteer with these organizations to please do so.”

The organizations belong to the North Carolina chapter of the National Voluntary Organizations Active in Disasters (NVOAD), a coalition of nonprofit organizations that respond to disasters as part of their overall mission and provide a forum where organizations can share knowledge and resources throughout the entire disaster cycle—preparation, response and recovery.

“After a disaster, the whole community participates in the recovery process, and these voluntary organizations play a vital role in the effort,” said Libby Turner, federal coordinating officer for the recovery operation in North Carolina. “FEMA is working hard in supporting our state partners at North Carolina Emergency Management to provide assistance to survivors, but there are many additional needs that can be met by these organizations.”

FEMA’s Voluntary Agency Liaisons (VALs) assist these voluntary, faith-based and community organizations with federal programs, deadlines, coordination of effort and donation management. They also identify special-needs populations and help applicants avoid duplication of benefits. In addition, liaisons educate, guide and promote long-term recovery in affected communities to bring back a sense of normalcy to the residents.

In some instances, donated resources by voluntary organizations can help reduce municipal costs in disaster recovery. If emergency work is organized by an eligible Public Assistance program applicant, such as a local or tribal government, and proper documentation is submitted, those costs may qualify for an offset to its share under the FEMA Public Assistance Donated Resources Program

Examples of eligible work include, but are not limited to: removing eligible debris, filling and placing sandbags, donating equipment and materials for use in emergency response. Search and rescue, when part of organized response operations, and mass care and sheltering of disaster survivors are also eligible.

Disaster survivors in North Carolina can call 2-1-1 or log-on at nc211.org to find available services in their community. North Carolinians who want to know more about the work of the national and local volunteer organizations should visit nvoad.org or ncvoad.org/cms/.

Registering with FEMA is a separate process from registering with a volunteer organization. Residents who experienced losses from Hurricane Matthew should register with FEMA as soon as possible. They can register online at DisasterAssistance.gov or by calling the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). People who are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585. Applicants may also register using the FEMA Mobile App. Registration ends on Dec. 9, 2016.

For more information on the North Carolina recovery visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other organizations or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

Originally posted here:

Voluntary Organizations Assisting in North Carolina’s Recovery

If you didn’t register with FEMA, you didn’t register

VIRGINIA BEACH, Va. — If you are among the thousands of Virginians who have registered for disaster assistance since Hurricane Matthew struck the Commonwealth, and you didn’t register directly with FEMA, you didn’t register.

Registering with your city’s emergency management agency, the Virginia Department of Emergency Management (VDEM), the Red Cross, with any other charitable organization, or having FEMA flood insurance is NOT the same as registering with FEMA.

You still need to register with FEMA before it’s too late. The deadline is January 3, 2017.

After you have registered, if you receive a U.S. Small Business Administration (SBA) loan application, officials urge you to fill it out and return it to the SBA—even if you do not want a loan. If you do not qualify for the SBA loan, your application can trigger other types of assistance, allowing the SBA to refer you back to FEMA.

You do not have to accept the SBA loan, but sometimes-unanticipated needs arise so having the loan in your ‘back pocket’ can make a difference.

FEMA and the SBA offer a variety of programs to help in your recovery. FEMA grants will not affect your government benefits, such as Social Security, Medicare or Medicaid and you will not pay additional income taxes or see any reduction in your Social Security checks or any other federal benefits.

VDEM and FEMA are working closely with other commonwealth and federal partners, the private sector, faith-based organizations, and voluntary agencies to help match survivors with avenues of assistance. Two common misconceptions regarding registering with FEMA are:

Registering for disaster assistance with other agencies or organizations registers you for FEMA disaster assistance. It does not.
Having FEMA flood insurance registers you for disaster assistance. It does not. It also does not disqualify you from applying for assistance. Flood insurance claims are handled separately and you may find that you had uninsured losses.

If you haven’t registered because English is not your first language, don’t let that stop you. If you or someone you know needs language assistance, FEMA has interpreters who speak many languages. Translators are available and can help you in the registration process.

Also know that you may apply if you are a non-citizen national with a Social Security number or a qualified alien who holds permanent residency, refugee, or asylum status. If you are the parent of a U.S. citizen in your household, you may apply for federal disaster assistance on behalf of your child.

If you are a renter and haven’t registered, know that you too, may be eligible for federal disaster assistance and referrals to Commonwealth agencies that may be able to help.

If you wish to donate, go to the Virginia Relief Fund site at: http://www.vaemergency.gov/get-involved/virginia-disaster-relief-fund/ for a list of approved charitable organizations.

As an applicant, your information is confidential. FEMA does not share your information with other agencies unless you want us to do so.

Additional information about this disaster is available at www.fema.gov and www.vaemergency.gov. Virginians seeking information about disaster-related services and unmet needs should call Virginia 211, a statewide information and referral service. Survivors are encouraged to register with FEMA as soon as possible. You can register online at DisasterAssistance.gov, on the FEMA Mobile App, or by calling 800-621-3362 (FEMA).

Applicants who use 711 or Video Relay Service may also call 800-621-3362. People who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week.

See the article here:

If you didn’t register with FEMA, you didn’t register

FEMA Authorizes Federal Funds to Help Battle Georgia Wildfires

ATLANTA, Ga.–The U.S. Department of Homeland Security’s Federal Emergency Management Agency (FEMA) has authorized federal funds to reimburse costs to Georgia to fight the Tatum Gulf Fire burning in Dade County.

This authorization makes FEMA grant funding available to reimburse 75 percent of the eligible firefighting costs for managing, mitigating and controlling the fire. Eligible costs can include labor, equipment and supplies used for fighting the fire and costs for emergency work such as evacuations and sheltering, police barricading and traffic control.

“FEMA has approved this request to make sure Georgia has the resources it needs to battle this fire,” said FEMA Regional Administrator Gracia Szczech. “We will continue to work closely with the frontline responders who are fighting this wildfire.”

The state requested a Fire Management Assistance Grant (FMAG), and it was granted in the late evening of November 13, 2016. The fire started on November 11, and at the time of the request, had burned more than 250 acres of state and private land. The fire was threatening 150 homes in and around the City of Trenton and the Rising Fawn community. In addition, the fire is threatening utility lines, a communications tower, roads, and cultural resources. Currently, mandatory evacuations are taking place for approximately 200 people (60 homes) and evacuations are expected to continue.

Federal fire management assistance is provided through the President’s Disaster Relief Fund and made available by FEMA to fund firefighting activities when there is a fire threat that could cause a major disaster. Eligible state firefighting costs covered by the aid must first meet a minimum threshold for costs before assistance is provided.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Download the FEMA mobile app for disaster resources, weather alerts, and safety tips.

See original article here:

FEMA Authorizes Federal Funds to Help Battle Georgia Wildfires

Disaster Assistance Tops $53 Million for Hurricane Survivors in South Carolina

COLUMBIA, S.C. (Thursday, Nov. 10) — One month after the federal disaster declaration for Hurricane Matthew, the amount of federal assistance to help South Carolina recover has climbed to $53 million.

That $53 million total includes:

More than $28.5 million in disaster grants from the Federal Emergency Management Agency (FEMA) for homeowners and renters.
More than $12.2 million in low-interest disaster loans from the U.S. Small Business Administration (SBA) for businesses of all sizes (including landlords), private nonprofit

organizations, homeowners and renters.

More than $12.2 million in flood insurance payments from the National Flood Insurance Program (NFIP).
While progress continues, here’s a look at recovery highlights to date:
More than 39,000 households have applied for disaster assistance from FEMA. The declaration now designates 24 counties for Individual Assistance: Allendale, Bamberg, Barnwell, Beaufort, Berkeley, Calhoun, Charleston, Chesterfield, Clarendon, Colleton, Darlington, Dillon, Dorchester, Florence, Georgetown, Hampton, Horry, Jasper, Lee, Marion, Marlboro, Orangeburg, Sumter and Williamsburg.
Disaster assistance from FEMA includes $23.9 million in Housing Assistance grants and $4.6
million in Other Needs Assistance, including grants for the replacement of flood-damaged vehicles and reimbursements for serious disaster-related needs not covered by insurance. The incident covers damage incurred between Oct. 4 and Oct. 31, 2016.
The SBA has approved 349 low-interest disaster loans, totaling $12.2 million. Disaster loans help fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. SBA has approved 341 home loans, 2 business loans and 6 Economic Injury Disaster Loans, which help small businesses and private-nonprofits with working capital needs as a direct result of the disaster.

The SBA has opened 3 Business Recovery Centers to enable storm-impacted businesses to meet individually with SBA representatives and find out how a low-interest disaster loan can help them recover. Additionally, SBA has staff at all Disaster Recovery Centers to provide one-on- one assistance.
FEMA-contracted housing inspectors have completed more than 26,000 inspections of disaster- damaged properties to verify damage.

In support of the State of South Carolina, 196 Disaster Survivor Assistance (DSA) personnel

have been canvassing storm-damaged neighborhoods. In the first 30 days of recovery operations, DSA teams have visited more than 28,000 homes and spoken with 18,000 people. Team members are equipped to register survivors with FEMA and answer their questions about disaster assistance.

The NFIP, which is administered by FEMA, has paid out partial and advanced payments totaling

$12.2 million to 6,335 policyholders

The State and FEMA have opened 16 Disaster Recovery Centers (DRCs) to serve survivors. The centers report 3,830 visitors to date. More DRCs will open and close according to community need and visitor demand.

The federal disaster declaration on Oct. 11, 2016, also made FEMA Public Assistance—help for hard-hit communities—available in 26 South Carolina counties: Allendale, Bamberg, Barnwell, Beaufort, Berkeley, Calhoun, Charleston, Chesterfield, Clarendon, Colleton, Darlington, Dillon, Dorchester, Florence, Georgetown, Hampton, Horry, Jasper, Kershaw, Lee, Marion, Marlboro, Orangeburg, Richland, Sumter and Williamsburg.

Public Assistance grants reimburse local, state and tribal governments and certain nonprofit organizations for 75 percent of their disaster-related expenses, including emergency protective measures, debris removal, and infrastructure repair and replacement.

Although the millions of dollars in Public Assistance go to government entities and nonprofits, Public Assistance benefits everyone—communities, cities and states. The monies help pay for efforts to keep people and property safe, clean up disaster-related debris, and put roads, utilities and public works back in order after the disaster.

Federal funding is available on a cost-sharing basis for hazard mitigation measures statewide.

For Individual Assistance, survivors can apply online at DisasterAssistance.gov or by phone at 800-621- 3362 (voice, 711 or relay service) or 800-462-7585 (TTY). The toll-free lines are open 7 a.m. to 10 p.m. seven days a week until further notice. Multilingual operators are available.

Survivors who have questions about their flood insurance policies and coverage should contact the NFIP call center at 800-621-3362 (Option 2) between 9 a.m. and 7 p.m. Monday through Friday. Specialists can help with service claims, provide general information regarding policies and offer technical assistance to aid in recovery.

FEMA mitigation specialists are also available at DRCs to provide literature to survivors on NFIP and guidance on cost-effective rebuilding and repair techniques to make homes more flood- and wind- resistant.

For more information about SBA loans, call SBA’s Disaster Assistance Customer Service Center at 800- 659-2955, email disastercustomerservice@sba.gov, or visit http://www.sba.gov/disaster. TTY users may call 800-877-8339. Applicants may also apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/ela.

To find a complete list of DRC locations and hours, download the free FEMA app to your mobile device or visit asd.fema.gov/inter/locator. DRCs are accessible to people with disabilities. The centers have magnifiers, tools to amplify sound, materials in alternative formats, and video remote interpretation.

Sign language interpreters are available upon request.

For more information about the disaster recovery operation, please visit fema.gov/disaster/4286 or the South Carolina Emergency Management Division at scemd.org/recovery-section/ia.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex, religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). If you have a speech disability or hearing loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion4 and the FEMA Blog at http://blog.fema.gov.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster- damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Disaster Assistance Tops $53 Million for Hurricane Survivors in South Carolina

FEMA Authorizes Federal Funds to Help Battle South Carolina Wildfires

ATLANTA, Ga.–The U.S. Department of Homeland Security’s Federal Emergency Management Agency (FEMA) has authorized federal funds to reimburse costs to South Carolina to fight the Pinnacle Mountain Fire burning in Pickens County.

“This wildfire is a major risk to lives and property. FEMA has approved this request to ensure that South Carolina has the resources to fight this fire,” said FEMA Regional Administrator Gracia Szczech. “State and local partners are the frontline responders battling this wildfire, and we will continue to work closely with them.”

The state requested a Fire Management Assistance Grant (FMAG), and it was granted in the late afternoon of November 12, 2016. The fire started on November 8, and at the time of the request, had burned in excess of 1,500 acres of state and private land. The fire was threatening 180 homes around Pinnacle Mountain including the Folsom Rest Subdivision (Sugar Likker Road), Bear Valley Golf Club Subdivision, and other numerous subdivisions along the Cherokee Foothills Scenic Hwy. The fire was also threatening communication towers, infrastructure, utilities, and the Greenville watershed, Jocassee gorges, Gravely wildlife management area (black bear refuge), and Table Rock State Park. Mandatory evacuations have taken place for approximately 130 residences.

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Download the FEMA mobile app for disaster resources, weather alerts, and safety tips.

Original post –

FEMA Authorizes Federal Funds to Help Battle South Carolina Wildfires

FEMA/State Disaster Recovery Center Opens in Halifax County

RALEIGH, NC – FEMA and North Carolina Emergency Management will open a Disaster Recovery Center in Halifax County Monday, Nov. 14, to provide information about available state and federal disaster assistance and other recovery information. The center will operate for three days, closing at 6 p.m. Wednesday, Nov. 16.

Halifax location: Enfield Municipal Building

200 Whitfield St.

Enfield, NC 27823

Regular hours: 9 a.m. to 6 p.m.

Centers are staffed with representatives from the Federal Emergency Management Agency, North Carolina Emergency Management and the U.S. Small Business Administration. You can receive help applying for federal disaster assistance, learn about the types of assistance available, learn about the appeals process and obtain updates regarding your application.

FEMA and the state have recovery centers open throughout the disaster-affected counties in North Carolina. To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA or Readync mobile apps. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.

If you have phone and/or internet access, you may register in one of the following ways:

Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center may call the Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at fema.gov/media-library/assets/videos/111546.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

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The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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FEMA/State Disaster Recovery Center Opens in Halifax County

Disaster Recovery Centers Hours Change in Chesapeake and Norfolk

VIRGINIA BEACH, Va— Effective Monday, Nov. 14, 2016, Disaster Recovery Centers (DRCs) in Chesapeake and Norfolk will begin operating under new hours. The new operating hours are 8 a.m. to 6 p.m., seven days a week.

The Virginia Beach DRC operating hours will remain 7 a.m. to 7 p.m., seven days a week. Disaster survivors are urged to register with FEMA right away, and can visit the DRC nearest them or call the FEMA help line at 800-621-3362 for assistance. To find a DRC location closest to you, go to: https://www.fema.gov/disaster-recovery-centers and click on ‘Search for a Disaster Recovery Center.’

DRCs are operated by the Virginia Department of Emergency Management (VDEM) and the Federal Emergency Management Agency (FEMA). The centers provide FEMA registration assistance and disaster information to residents in the cities of Chesapeake, Newport News, Norfolk and Virginia Beach with damage from Hurricane Matthew.

Specialists at the recovery centers can review applicant cases, answer questions about claims, review information needed to process claims, and talk with a U.S. Small Business Administration representative.

These disaster centers are open Monday through Sunday until further notice:

Virginia Beach: 7 a.m. to 7 p.m.

Meyera E. Oberndorf Central Library

4100 Virginia Beach Blvd

Virginia Beach, VA 23452

Enter main door, turn right, near Cafe

Starting Monday:

Chesapeake: 8 a.m. to 6 p.m.

Chesapeake Department of Human Services

City of Chesapeake

100 Outlaw St.

Chesapeake, VA 23320

Enter main door, turn right

Norfolk: 8 a.m. to 6 p.m.

Norfolk City Work Force Development Center

201 Little Creek Road

Room 208

Norfolk, VA 23505

You don’t need to visit a DRC to register for Federal assistance, survivors can register online at www.disasterassistance.gov, on the FEMA Mobile App, or by calling 800-621-3362. TTY users can call 800-462-7585. Phone lines are open daily from 7 a.m. to 11 p.m. EDT until further notice. Help is available in almost any language.

Additional information about this disaster is available at www.fema.gov and www.vaemergency.gov. Virginians seeking information about disaster-related services needs should call Virginia 211, a statewide information and referral service.

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Disaster Recovery Centers Hours Change in Chesapeake and Norfolk

FEMA Authorizes Federal Funds to Help Battle Smith Mountain Complex Wildfire

ATLANTA, Ga.–The U.S. Department of Homeland Security’s Federal Emergency Management Agency (FEMA) has authorized federal funds to reimburse costs to Tennessee to fight the Smith Mountain Complex fire burning in Bledsoe, Hamilton and Sequatchie counties.

“This wildfire threatens lives, structures and property, so FEMA has approved this request to make certain that Tennessee continues to have tools and personnel to fight this, and other fires, in the state,” said FEMA Regional Administrator Gracia Szczech. “We will continue to work closely with our state and local partners, who are the frontline responders battling this wildfire.”

The state requested a Fire Management Assistance Grant (FMAG), and it was granted in the early morning of November 11, 2016. The fire started on November 5, and has burned more than 2,400 acres of state and private land. At the time of the request, the fire was threatening 330 homes in and around the Smith Mountain Complex. The fire is also threatening the Windridge Community. Mandatory evacuations are taking place for approximately 15 to 30 homes and evacuations are expected to increase.

Federal fire management assistance is provided through the President’s Disaster Relief Fund and made available by FEMA to fight fires that threaten to cause a major disaster. Eligible state firefighting costs covered by the aid must first meet a minimum threshold for costs before assistance is provided.

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Download the FEMA mobile app for disaster resources, weather alerts, and safety tips.

Source:

FEMA Authorizes Federal Funds to Help Battle Smith Mountain Complex Wildfire

Even if you have insurance—register for disaster assistance

VIRGINIA BEACH, Va. —Even if you have homeowners’, renters’ or flood insurance, you are urged to register with the Federal Emergency Management Agency (FEMA). Registering with FEMA is a primary step in qualifying for disaster assistance after contacting your insurance agent to see if disaster damage is covered.

In the aftermath of Hurricane Matthew, FEMA is advising survivors who live in Chesapeake, Newport News, Norfolk or Virginia Beach with property damage to contact both their insurance company and FEMA. Tuesday, Jan. 3, 2017 is the last day to apply to FEMA for disaster assistance.

If you are a homeowner or renter with insurance and your home or personal property was damaged by the storm:

You must contact your insurance agent to file a claim with your insurance company.
You should be prepared to fully describe to your agent the damage caused by the storms.
You should keep a record of all contact you have with the agent and the insurance company.
You should keep a record of the claim number and the date you called to make the claim.
Always keep all damage repair receipts.
FEMA will send you a letter requesting insurance claim documentation, such as a decision letter (settlement or denial) from your insurance company, in order to further process your application.

FEMA cannot duplicate benefits that are covered by insurance, but you may be eligible for help with losses not covered or those in excess of your insurance coverage. However, you will not be considered for this assistance until FEMA receives a decision letter from your insurance company.

Homeowners and renters may be eligible for FEMA Other Needs Assistance (ONA) grants to help with uninsured or underinsured expenses and serious needs caused by the disaster, including:

Medical
Dental
Child care and
Funeral cost

Survivors who register and receive a Small Business Administration (SBA) low-interest disaster loan application should return the application. SBA applicants are not obligated to accept a loan; however, completing the application may make available additional FEMA assistance. Applicants who may not qualify for a SBA loan may be eligible for Other Needs Assistance.

FEMA encourages both insured and uninsured survivors who sustained disaster-related damage or losses to apply by phone (voice, 711 or relay service) at 800-621-3362 (TTY users should call 800-462-7585) or online at DisasterAssistance.gov. The toll-free lines are available from 7 a.m. to 11 p.m., seven days a week. Multilingual operators are available. Jan. 3, 2017 is the last day for survivors to file an application.

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Even if you have insurance—register for disaster assistance

Joint FEMA/State Disaster Recovery Center to Open in Camden County

RALEIGH, N.C. – FEMA and North Carolina Emergency Management will open a Disaster Recovery Center in Camden County Friday, Nov. 11, to provide information about available state and federal disaster assistance and other recovery information. The center will operate for four days, closing at 6 p.m. Tuesday, Nov. 15.

Location: South Mills Volunteer Fire Department

127 Keeter Barn Road

South Mills, NC 27976

Hours of Operation: Friday, Saturday, Monday and Tuesday, 9 a.m. to 6 p.m.

(Closed Sunday)

Recovery specialists from FEMA, NCEM and the U.S. Small Business Administration are available to speak with you face-to-face to answer questions you may have regarding the disaster assistance process, other assistance available and help you register if you haven’t already.

If you have registered, they can provide you with an update of your application status and if needed, discuss the appeal process.

To locate the center nearest you, call the FEMA Helpline at 800-621-3362, use the ReadyNC and FEMA mobile apps or go online to FEMA.gov/DRC or readync.org.

Registering with FEMA is the first step to federal disaster assistance. Register:

Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service. If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
Download the FEMA Mobile App and apply.

Survivors requiring a reasonable accommodation (American Sign Language interpreting, Braille, large print, etc.) while visiting a disaster recovery center may call the appropriate Helpline number listed above for support. These toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in many languages, and information on the registration process is available in ASL at www.fema.gov/media-library/assestss/videos/111546.

FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid, Medicare or other federal benefits.

Register even if you have insurance. FEMA cannot duplicate insurance payments, but if you are underinsured you may receive help after your claim has been settled.

For more information on the North Carolina recovery, visit the disaster webpage at fema.gov/disaster/4285; or visit the North Carolina Emergency Management website at readync.org. Follow FEMA on Twitter at @femaregion4 and North Carolina Emergency Management @NCEmergency.

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The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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Joint FEMA/State Disaster Recovery Center to Open in Camden County

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