WASHINGTON – The U.S. Department of Homeland Security’s Federal Emergency Management Agency (FEMA) will be holding the next FEMA National Advisory Council (NAC) public meeting in Washington, D.C., from September 16-18, 2015.

WHAT: NAC Meeting

WHERE: Gallaudet University
Kellogg Conference Center
800 Florida Ave NE
Washington, DC 20002

WHEN: September 16, from 9:30 a.m. to 2:30 p.m. (EDT)
September 17, from 8:30 a.m. to 5:30 p.m. (EDT)
September 18, from 8:30 a.m. to 1 p.m. (EDT)

During the meeting, the NAC will meet with FEMA Administrator Craig Fugate, Deputy Administrator Joe Nimmich, and senior agency leadership to receive program briefings, and discuss the progress and potential recommendations of its three subcommittees: Preparedness and Protection, Response and Recovery, and Federal Insurance and Mitigation. The full agenda can be found on the FEMA NAC website at www.fema.gov/national-advisory-council.

There will also be remarks from Dr. Carol Erting, Provost of Gallaudet University, and Chris Geldart, Director of the District of Columbia’s Homeland Security and Emergency Management Agency (DC HSEMA).

Members of the public are invited to provide public comments after the subcommittee report- outs between 3:30 p.m. to 3:45 p.m. EDT on Thursday, September 17, 2015. Directions on how to submit public comments can be found on the NAC webpage.

The NAC was established to ensure effective and ongoing coordination of federal preparedness, protection, response, recovery, mitigation for natural disasters, acts of terrorism, and other man-made disasters. The NAC advises the FEMA Administrator on all aspects of emergency management, and incorporates federal, state, local, tribal, and territorial governments, and non-profit and private sector partners’ input into the development and revision of FEMA plans and strategies.

For those planning to attend in person and for additional information on facilities or services for individuals with disabilities, or to request special assistance at the meeting, please contact the Office of the NAC by email at FEMA-NAC@fema.dhs.gov.

More information on the NAC is available at www.fema.gov/national-advisory-council.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

 

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Next Meeting of the FEMA National Advisory Council

Roy Wright, Deputy Associate Administrator for Insurance and Mitigation for the National Flood Insurance Program (NFIP), reminds policyholders that the deadline for requesting a review of their Hurricane Sandy claim is Sept. 15, 2015.

“If you feel your Sandy claim was underpaid, I encourage you to call us so we can take another look and we stand ready to take your calls,” Wright said. “FEMA has begun providing funds to policyholders who completed the review and were due additional payments on their claim,” Wright said.

More than 12,500 policyholders have entered the review process so far.

Getting started is as simple as making a telephone call. To be eligible for the review, policyholders must have experienced flood damage between Oct. 27, 2012 and Nov. 6, 2012 as a result of Hurricane Sandy and must have had an active NFIP flood policy at the time of the loss. Policyholders can call the NFIP’s Hurricane Sandy claims center at 866-337-4262 to request a review.  It is important to have your policy number and insurance company name when you call.

In advance of the approaching deadline, FEMA expanded its call center hours to make it easier for policyholders to request a review. The call center operates weekdays from 8 a.m. to 9 p.m. Eastern Daylight Time (EDT), Saturday and Sunday from 10 a.m. EDT to 6 p.m. EDT.

Policyholders can go online to www.fema.gov/hurricane-sandy-nfip-claims to download a form requesting a review. The downloaded form can be filled out and emailed to FEMA-sandyclaimsreview@fema.dhs.gov or faxed to 202-646-7970 to begin the review process. For individuals who are deaf, hard of hearing, or have a speech disability and use 711 or VRS, please call 866-337-4262.  For individuals using a TTY, please call 800-462-7585 to begin the review process.

When policyholders call, it is helpful if they have available as much information as possible, including the name(s) on the policy, the address of the damaged property and the ten-digit NFIP policy number that was in effect at the time of the loss. Policyholders will be asked a series of questions to determine whether they qualify for the review. If qualified, they will be called by an adjuster to begin the review. The timing of this call may be affected by the volume of requests. Most reviews can be concluded within 90 days.

Policyholders who have already requested a review of their claim do not have to call again. They are in the system and an adjuster will continue to work with them after the Sept. 15 deadline.

The Sandy Claims Review is intended to be simple for the policyholder and does not require paid legal assistance. Several nonprofit service providers are ready to offer free advice and answer questions policyholders may have. A list of these advocacy groups can be found on the claims review website at www.fema.gov/sandyclaims.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

 

 

 

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Deadline to Enter Hurricane Sandy Claims Review Is One Week Away

The Federal Emergency Management Agency (FEMA) announced today that it has expanded the operating hours of the call center that handles requests from flood insurance policyholders who want their insurance claim from Hurricane Sandy reviewed.

The change will provide a greater opportunity for policyholders to enter the Hurricane Sandy Claims Review, including calling over the Labor Day holiday weekend.

The last day to request a review is Sept. 15, 2015. Effective immediately, FEMA’s National Processing Service Center will expand its weekday hours from 8 a.m. to 9 p.m. Eastern Daylight Time (EDT). This weekend, as well as next Saturday and Sunday (Sept. 12-13), the call center will be available from 10 a.m. EDT to 6 p.m. On Labor Day, the call center will be open from 8 a.m. to 9 p.m. EDT.

To be eligible for the review, policyholders must have experienced flood damage between Oct. 27, 2012 and Nov. 6, 2012 as a result of Hurricane Sandy, and must have had an active NFIP flood policy at the time of the loss. Policyholders should call 866-337-4262 to get started.

FEMA is encouraging policyholders to request a review if they believe their Sandy flood insurance claims were underpaid for any reason. More than 12,500 policyholders have entered the review process so far. Most reviews can be concluded in about 90 days.

Policyholders can also go online to www.fema.gov/hurricane-sandy-nfip-claims to download a form requesting a review. The downloaded form can be filled out and emailed to FEMA-sandyclaimsreview@fema.dhs.gov or faxed to 202-646-7970 to begin the review process. For individuals who are deaf, hard of hearing, or have a speech disability and use 711 or VRS, please call 866-337-4262.  For individuals using a TTY, please call 800-462-7585 to begin the review process.

When policyholders call, it is helpful if they have available as much information as possible, including the name(s) on the policy, the address of the damaged property and the 10-digit NFIP policy number that was in effect at the time of the loss. Policyholders will be asked a series of questions to determine whether they qualify for the review. If qualified, they will be called by an adjuster to begin the review. The timing of this call may be affected by the volume of requests.

Policyholders who have already requested a review of their claim do not have to call again. They are in the system and an adjuster will continue to work with them after the Sept. 15 deadline.

The Sandy Claims Review is intended to be simple for the policyholder and does not require paid legal assistance. Several nonprofit service providers are ready to offer free advice and answer questions policyholders may have. A list of these advocacy groups can be found on the claims review website at www.fema.gov/sandyclaims.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

 

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FEMA Expands Call Center Hours Ahead of Approaching Deadline For Flood Insurance Policyholders to Request a Review of their Hurricane Sandy Claim

FRANKFORT, Ky. — Disaster recovery centers, which are operated by the Commonwealth of Kentucky and the Federal Emergency Management Agency, will not be open on Labor Day, Monday, Sept. 7.

The Johnson County disaster recovery center (120 Tays Branch Road in Paintsville) and the Carter County center (539 Hitchins Ave. in Olive Hill) will close Saturday, Sept. 5, at 7 p.m. and reopen Tuesday, Sept. 8, at 9 a.m. (EDT).

At the centers, specialists from FEMA and the U.S. Small Business Administration can answer questions and provide information on the types of assistance available to survivors of July’s severe storms and flooding. Specialists can help with registration, check an individual’s case, answer questions about an application or review information needed to process an application.

Survivors who suffered losses in Breathitt, Carter, Fleming, Johnson, Perry, Rowan and Trimble counties can continue to register with FEMA online at DisasterAssistance.gov or by calling 800-621-3362 (TTY 800-462-7585, Video Relay Service 800-621-3362) from 7 a.m. to 10 p.m. (EDT).

Assistance can include money for temporary housing and essential home repairs, low-cost loans to cover uninsured property losses, and other programs to help individuals and business owners recover from the effects of the disaster.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

For more information on Kentucky’s disaster recovery, visit www.fema.gov or http://kyem.ky.gov. On Facebook, go to http://www.facebook.com/KYEmergencyManagement. To receive Twitter updates: http://twitter.com/kyempio or www.twitter.com/femaregion4.

 

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Disaster Recovery Centers to Close For Labor Day

 

 

FRANKFORT, Ky.  – A disaster recovery center operated by the commonwealth of Kentucky and the Federal Emergency Management Agency in Franklin County will close Saturday, May 23, at 6 p.m. (EDT).

The Franklin center is located at 101 University Drive (Kentucky State University Exum Center) in Frankfort.

After the center closes, help is still available to survivors who suffered losses in Bath, Bourbon, Carter, Elliott, Franklin, Jefferson, Lawrence, Madison, Rowan and Scott counties during the severe April storms.

Disaster survivor assistance teams with FEMA Corps members will be working storm-stricken areas and can help with mobile applications, updates and referrals to additional resources.

Survivors can register for assistance by using the following methods:

·         Online at www.DisasterAssistance.gov.

  • By calling 800-621-3362 (TTY 800-462-7585, Video Relay Service 800-621-3362).
  • By smartphone or tablet at m.fema.gov.

Those who need help with applications or appeals can go online to www.DisasterAssistance.gov or call FEMA’s helpline (800-621-3362, 800-462-7585 for TTY or 800-621-3362 for Video Relay Service).

The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (EDT) seven days a week until further notice.

Survivors with questions about an SBA disaster loan application can call the SBA Disaster Customer Service Center at 800-659-2955 (TTY 800-877-8339) or send an email to DisasterCustomerService@sba.gov.

To learn more about what preventive measures to take before, during and after an emergency, visit www.ready.gov.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

 

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

 

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

 

For more information on Kentucky’s disaster recovery, visit www.fema.gov or http://kyem.ky.gov.

On Facebook, go to http://www.facebook.com/KYEmergencyManagement. To receive Twitter updates: http://twitter.com/kyempio or www.twitter.com/femaregion4.

 

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Disaster Recovery Center to Close in Franklin County

 

FRANKFORT, Ky.  – The disaster recovery centers in Madison and Rowan counties will close at 6 p.m. (EDT) on Thursday, May 21, and the Bourbon County disaster recovery center will close at 6 p.m. (EDT) on Friday, May 22. 

The centers, which have been operated by the commonwealth of Kentucky and the Federal Emergency Management Agency, are located at:

  • 525 High St. (Paris Municipal Service Building) in Paris.
  • 558 S. Keeneland Drive (Madison County Joint Information Center) in Richmond.
  • 314 Bridge St. (Morehead City Administration Building) in Morehead.

After the centers close, help is still available to survivors who suffered losses in Bath, Bourbon, Carter, Elliott, Franklin, Jefferson, Lawrence, Madison, Rowan and Scott counties during the severe April storms.

Those who need help with applications or appeals can go online to www.DisasterAssistance.gov or call FEMA’s helpline (800-621-3362, 800-462-7585 for TTY or 800-621-3362 for Video Relay Service).

Disaster survivor assistance teams with FEMA Corps members will also be working storm-stricken areas and can help with mobile applications, updates and referrals to additional resources.

Disaster Loan Outreach Center To Open In Madison County

The Madison County disaster recovery center will transition to a disaster loan outreach center on Friday,   May 22.

The disaster loan outreach center will be operated by the U.S. Small Business Administration weekdays from 9 a.m. to 6 p.m. (EDT) until May 28. The center, however, will be closed for the Memorial Day holiday on Monday, May 25.

The loan center focuses on funds needed for long-term rebuilding and recovery. Businesses, homeowners and renters will be able to talk individually with SBA representatives.

Small businesses and most nonprofits with or without physical damage may apply for an economic injury disaster loan, which is a working capital loan to help with disaster-related cash flow problems.

Businesses, homeowners and renters may check on the status or ask any questions about their SBA disaster loan application at the loan centers.

Survivors with questions about an SBA disaster loan application can call the SBA Disaster Customer Service Center at 800-659-2955 (TTY 800-877-8339) or send an email to DisasterCustomerService@sba.gov.

To learn more about what preventive measures to take before, during and after an emergency, visit www.ready.gov.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

 

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

 

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

 

For more information on Kentucky’s disaster recovery, visit www.fema.gov or http://kyem.ky.gov.

On Facebook, go to http://www.facebook.com/KYEmergencyManagement. To receive Twitter updates: http://twitter.com/kyempio or www.twitter.com/femaregion4.

 

Continued:

Disaster Recovery Centers In Bourbon, Madison and Rowan Counties To Close