CLINTON, Miss. – The MEMA/FEMA disaster recovery center for Pearl River County, Poplarville, located at the Baker Maid Building, 403 South Main St., will close effective 7 p.m. Wednesday, Sept. 26.

After that date, people affected by Hurricane Isaac still can register or get help online at www.DisasterAssistance.gov or visit a recovery center in another county.

In addition to going on line, other ways to get assistance include:

  • By smartphone at m.fema.gov;
  • By phone, call 800-621-3362 from 7 a.m. to 10 p.m. daily;
  • TTY 800-462-7585; and
  • Video Relay Service, call 800-621-3362.

To find a disaster recovery center nearest you, go online to the DRC Locator at: https://asd.fema.gov/inter/locator/drcLocator.jsp. Or, call
800-621-3362.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585

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Pearl River County – Poplarville Disaster Center Open Through Wednesday

CLINTON, Miss. – The MEMA/FEMA disaster recovery center for Clarke County, located at the Sunflower Grocery Shopping Center, 109 W. Donald St., Quitman, will close effective 7 p.m. Wednesday, Sept. 26.

After that date, people affected by Hurricane Isaac still can register or get help online at www.DisasterAssistance.gov or visit a recovery center in another county.

In addition to going on line, other ways to get assistance include:

  • By smartphone at m.fema.gov;
  • By phone, call 800-621-3362 from 7 a.m. to 10 p.m. daily;
  • TTY 800-462-7585; and
  • Video Relay Service, call 800-621-3362.

To find a disaster recovery center nearest you, go online to the

DRC Locator at: https://asd.fema.gov/inter/locator/drcLocator.jsp. Or, call 800-621-3362.

###

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

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Clarke County Disaster Center Open Through Wednesday

State, FEMA Disaster Recovery Centers Adjust Hours of Operation 

Release Date: March 28, 2012
Release Number: 4059-008

» More Information on West Virginia Severe Storms, Flooding, Mudslides, And Lanslides
» More Information on West Virginia Severe Storms, Tornadoes, Flooding, Mudslides, And Landslides

CHARLESTON, W. Va. — The five state and federal Disaster Recovery Centers open in West Virginia to assist individuals, households and businesses that suffered damage from the recent storms will operate on new schedules beginning Saturday, March 31, Federal Emergency Management Agency officials said Thursday.

The new hours are: Mondays through Fridays, 10 a.m. to 7 p.m. and Saturdays and Sundays, 10 a.m. to 5 p.m. at:

Lincoln County
Duval Fire Company
5237 Straightfork Road
Griffithsville, WV

Logan County
Verdunville Volunteer Fire Department
Rte. 5, 2270 Mud Fork Road
Logan, WV

Marion County
City Public Safety Office
500 Quincy Street
Fairmont, WV

Wayne County
Cabwaylingo Presbyterian Church
1475 Left Fork Dunlow Bypass Road
Dunlow, WV

Wayne County Health Department
217 Kenova Ave.
Wayne, WV

A free bus shuttle is available seven days a week from Kiahsville to the DRC at the Wayne County Health Department. The bus leaves from the post office and general story every two hours from 9 a.m. to 5 p.m.

The centers are staffed with disaster-recovery specialists who can provide information and answer questions about storm-related assistance, according to FEMA. 

“Before stopping by at the disaster recovery centers, people seeking assistance are strongly urged to register with FEMA,” said Charleston-based FEMA Federal Coordinating Officer Deanne Criswell. “Having spoken with or otherwise having contacted state or local officials does not count. You must register with FEMA in order to apply for help.”

By phone, call the FEMA Hotline at 800-621-FEMA (3362). For those with speech or hearing disabilities, use the TTY number, 800-462-7585. Applicants can also register online at DisasterAssistance.gov or with any web-enabled device at m.fema.gov.

Information needed when registering with FEMA includes the address of the damaged property, names of those living in the household, a general description of the damage, the Social Security Account number of any family member living in the home, the extent of insurance coverage and certain other information needed to expedite the process.

Also on hand at the Disaster Recovery Centers are representatives from the Small Business Administration who can explain the low-interest disaster loans available to homeowners, renters, private nonprofits and businesses of any size. These loans are for the repair or replacement of real estate and/or personal property damaged by the storms and related flooding, officials said.  People who register with FEMA may be sent a loan application from the SBA. No one is obligated to take out a loan, according to the SBA.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Wednesday, 28-Mar-2012 16:58:45

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State, FEMA Disaster Recovery Centers Adjust Hours of Operation

Disaster Survivors Urged To Carefully Read Letters from FEMA 

Release Date: March 27, 2012
Release Number: 4059-007

» More Information on West Virginia Severe Storms, Flooding, Mudslides, And Lanslides
» More Information on West Virginia Severe Storms, Tornadoes, Flooding, Mudslides, And Landslides

CHARLESTON, W.V. — West Virginia residents in Lincoln, Logan, Marion and Wayne counties who registered with the Federal Emergency Management Agency will receive a letter after they apply for disaster assistance. The letter explains the current status of an individual’s disaster assistance application.

“We want to remind disaster survivors to carefully read the entire letter, because FEMA may need additional information,” said Charleston-based FEMA Federal Coordinating Officer Deanne Criswell. Criswell is in charge of FEMA’s response to the flooding and tornadoes between February 29 through March 5 and the flooding beginning March 15.

“It is important to know that the initial decision and amount of assistance, whatever it might be, could change when the applicant’s insurance or other government assistance is figured in,” Criswell said.

Sometimes people do not qualify for financial help right away because further documentation has to be submitted to FEMA. Some of the many reasons for a denial are:

  • Records have not been provided to show the damaged property was the applicant’s primary residence at the time of the disaster;
  • The applicant has not received his or her insurance settlement;
  • Information may be needed such as a record of income or the correct address of the damaged property;
  • Proof of home ownership or rental documentation might be missing;
  • The Small Business Administration disaster loan application has not been returned; or
  • Essential documents are not signed.

“Just because the letter says an applicant isn’t eligible for disaster assistance, this does not necessarily mean FEMA’s decision is final,” said Criswell. “Applicants can ask FEMA to reconsider the decision if they disagree with what the letter says.”

If an applicant does not agree with FEMA’s decision, an appeal process is available. Appeals may relate to eligibility, the amount or type of help provided, a late application, a request to return money or continuing help. The appeal must be sent to FEMA and postmarked within 60 days of the date the decision letter is received. To appeal, applicants must follow these steps:

  1. Explain in writing why you think the decision about the amount or type of assistance is not correct.
    1. When submitting the letter, include your full name, date and place of birth, and current address.
    2. You must sign the letter, and it must be notarized and include a copy of a state-issued identification card. Failing that, the letter must contain the following statement: “I hereby declare under the penalty of perjury that the foregoing is true and correct.”
  2. Date the appeal letter and include your FEMA application number and the disaster number (located at the top of the decision letter).
  3. Mail the letter to:

    FEMA
    National Processing Service Center
    P. O. Box 10055
    Hyattsville, MD 20782-7055

  4. Or fax the letter to:

    800-827-8112
    Attention: FEMA

For questions about the letter, the appeal process or to register for disaster assistance, applicants should call 800-621-3362 or TTY 800-462-7585. Operators are on duty seven days a week from 7 a.m. to 10 p.m. local time.

Register with FEMA online at www.DisasterAssistance.gov. By smartphone, tablet or other PDA, log onto m.fema.gov. FEMA’s App for Android phones can be downloaded at market.android.com/details?id=gov.fema.mobile.android.

Applicants are urged to visit any Disaster Recovery Center after they go through the entire registration process. There they can get guidance on disaster recovery, clarify any letters or calls they may have received from FEMA and can also confer with SBA representatives. Disaster Recovery Center locations are available on DRC locator on the FEMA website: www.fema.gov

Filling out an SBA loan application is essential for potentially qualifying for further assistance. SBA personnel at the DRC can explain the low-interest loan packages available to individuals, private nonprofits and businesses of any size for the repair or replacement of real estate and/or personal property damaged by the storms and related flooding, officials said. People who register with FEMA may be sent a loan application from the SBA along with the FEMA letter. No one is obligated to take out a loan, according to the SBA.

Additional information is available at www.fema.gov and from the West Virginia Division of Homeland Security and Emergency Management at www.dhem.wv.gov.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Tuesday, 27-Mar-2012 16:05:05

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Disaster Survivors Urged To Carefully Read Letters from FEMA

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