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SBA to Open Disaster Loan Center in San Marcos; Martindale DRC to Close

AUSTIN, Texas—The State/FEMA Disaster Recovery Center (DRC) at the Hays County Government Center, 712 S. Stagecoach Trail, San Marcos, TX 78666, will transition to a U.S. Small Business Administration (SBA) Disaster Loan Outreach Center (DLOC) beginning Tuesday, Jan. 19.

The Caldwell County DRC, located at the Allen Bates River Park at the intersection of FM 1979 and Fannin Street, Martindale, TX 78617, will close at 6 p.m. Thursday, Jan. 14.

The San Marcos DRC at the Hays County Government Center will remain open until 5 p.m., Friday, Jan. 15. The DLOC will open for business, at the same address, Tuesday, Jan. 19. DLOC hours of operation will be 8 a.m. to 5 p.m. Monday–Friday. Representatives from the SBA will be available at the DLOC to meet individually with residents and business owners who sustained damage as a result of the severe storms, tornadoes, straight-line winds and flooding from Oct. 22 to Oct. 31. They will answer their questions, explain SBA’s disaster loan program, help them complete their applications and close their approved disaster loans.

DRCs, operated by the State of Texas and the Federal EmergencyManagement Agency (FEMA) and supported by other agencies, remain open until the needs of area residents have been met. The centers serve as a one-stop shop for information and guidance about disaster assistance.

Visiting a DRC is not required to register for FEMA assistance. Those with questions regarding the application process, or who decide to register for assistance after a DRC closes, can apply online at DisasterAssistance.gov or by phone (voice, 711 or relay service) at 800-621-3362. (TTY users should call 800-462-7585.) The toll-free lines are open 7 a.m. to 10 p.m. seven days a week.

Texas homeowners and renters who have registered for disaster assistance with the Federal Emergency Management Agency (FEMA) are encouraged by recovery officials to “stay in touch.” If survivors change their address or phone numbers they should update that information with FEMA. Missing or erroneous information could result in delays getting a home inspection or in receiving assistance.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4245, Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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SBA to Open Disaster Loan Center in San Marcos; Martindale DRC to Close

How Texans Can Volunteer and Donate Responsibly

AUSTIN, Texas — In the face of disaster, Texans have always come together with courage, compassion and unity to ask, “How can I help?”

If you want to volunteer for disaster work, there are many tasks to do after a disaster— cleaning-up and rebuilding are two of the biggest. The Federal Emergency Management Agency (FEMA) suggests that volunteering through a local voluntary organization may be the best way to find meaningful volunteer work after the disaster.

Such organizations are often in the best position to know about opportunities for volunteers in the long and difficult recovery phase. In addition, volunteering through an established organization provides a better chance of having insurance and liability protection when you work as a volunteer.

The Texas chapter of National Voluntary Organizations Active in Disaster (VOAD) is a good source of local organizations in need of volunteers. Texas VOAD represents more than three dozen faith-based, community, nonprofit and non-governmental groups that include volunteer engagement as a key component of their operations.

For a complete list of these organizations, with links to their websites, visit Texas Voluntary Organizations Active in Disaster.

In the immediate disaster response period there are often many people who want to volunteer at the same time. Remember to be patient. It may not be clear until days after the incident how volunteers can get involved. There are often greater needs for volunteer help when the community enters the long-term recovery period.

Texans can learn more about volunteering and the benefits of volunteering during a disaster by viewing a video at http://www.fema.gov/media-library/assets/videos/112533 .

If you cannot volunteer your time or talent, FEMA officials say making a donation to an organization involved in disaster recovery is a sensible, efficient way of helping the people in need. Cash contributions to voluntary organizations make good sense for a number of reasons:

Financial contributions help ensure a steady flow of important services to disaster survivors in need;
Local organizations spend the money in the local disaster area, accelerating recovery of the local economy;
Cash donations—rather than unsolicited donated goods—avoid the complicated, costly and time-consuming process of collecting, transporting and distributing the goods, and
Cash donations to recognized relief organizations are tax-deductible.

Showing up at a disaster site unexpectedly can create an additional burden for first responders. Volunteering and donating through existing channels, and making responsible decisions that do not hamper the recovery, is the best way to be of service.

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The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

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How Texans Can Volunteer and Donate Responsibly

Mississippi Disaster Recovery Centers Open In Benton And Marshall Counties

OXFORD, Miss. – Disaster recovery centers are open in Benton and Marshall counties to help Mississippi survivors recover from the December storms, tornadoes and floods.

The centers will be open seven days a week until further notice. The disaster recovery centers are operated by the Mississippi Emergency Management Agency and the Federal Emergency Management Agency in partnership with county and local agencies.

Disaster recovery center locations:

Benton County

Ashland Fire Department

60 Third St.

Ashland, Miss 38603

Hours of operation until further notice: Monday – Sunday 8 a.m. – 7 p.m.

Marshall County

Spring Hollow Plaza

198 N. Memphis St.

Holly Springs, Miss 38635

Hours of operation until further notice: Monday – Sunday 8 a.m. – 7 p.m.

Representatives from the Federal Emergency Management Agency, state of Mississippi, the U.S. Small Business Administration and other agencies are represented to explain assistance programs and help survivors register.

Survivors with losses are encouraged to register for assistance before going to the disaster recovery center by calling 800-621-3362 or (TTY) 800-462-7585. Those who use 711-Relay or Video Relay Services can call 800-621-3362 to register. Online registration can be done by computer, tablet, iPhone, Android or other mobile device at www.DisasterAssistance.gov. For low interest disaster loans businesses and residents can go to www.sba.gov/disaster or call SBA’s Disaster Assistance Customer Service Center at 800-659-2955 (Deaf or hard of hearing may call 800-877-8339).

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

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Mississippi Disaster Recovery Centers Open In Benton And Marshall Counties

IBHS/FEMA Inform Applicants of Potential Assistance Grants following November Storm

BOISE, Idaho – Emergency management specialists from the Idaho Bureau of Homeland Security (IBHS), with support from the Federal Emergency Management Agency (FEMA), completed a briefing Thursday in Coeur d’Alene as a first step in getting assistance dollars to local and tribal governments and nonprofit utilities affected by the November 17 severe storm and straight-line winds in four northern Idaho counties.

IBHS and FEMA are working in partnership as a result of the Dec. 23, 2015, presidential disaster declaration stemming from the Nov. 17, 2015, windstorm that left thousands without power for extended periods of time. The declaration makes FEMA Public Assistance (PA) grants available to eligible applicants in Benewah, Bonner, Boundary and Kootenai counties and the Coeur d’Alene Tribe. Also available are grants under the Hazard Mitigation Grant Program (HMGP).

Potential applicants have until Jan. 22, 2016, to file a Request for Public Assistance with IBHS to initiate a claim under the disaster declaration.

“Thursday’s applicant briefing was an excellent start to the process of getting Public Assistance grants to those entities that worked so hard to protect local citizens, get power restored and clear roads during and after the storm,” said Brad Richy, director of the Idaho Bureau of Homeland Security. “We welcome FEMA’s partnership as we move into the next phase of working directly with each of the applicants.”

The Public Assistance program reimburses state and local governments, federally recognized tribes and certain private nonprofit organizations for eligible expenses they incurred in protecting lives and property ahead of and during the storm, and in cleaning up and repairing afterward.

“We are committed to working closely with our Idaho state partner to expedite grants to eligible applicants in northern Idaho,” said Federal Coordinating Officer Thomas Dargan of FEMA. “Our goal is to support the communities and utilities that took steps to ensure people’s safety during the storm and to make repairs afterward.”

Meetings will be held between applicants and project managers from IBHS and FEMA to discuss which types of expenses and projects are federally reimbursable. Discussions include the process of rebuilding structures to resist damage in the future. These meetings are an important step in getting assistance dollars to the applicants.

Under the PA program, FEMA reimburses applicants for 75 percent of their eligible expenses, while the other 25 percent is the non-federal share. The federal portion is paid directly to the state, which then makes disbursements to the local and tribal jurisdictions and nonprofit organizations that incurred costs. The HMGP, administered by the state, is also a cost-share program, with FEMA providing 75 percent of the funds.

More information about the PA program is available at www.fema.gov/public-assistance-local-state-tribal-and-non-profit and http://bhs.idaho.gov/Pages/Operations/DisasterAssistance/PublicAssistance.aspx.

Additional information for the specific disaster, including funds obligated to the state, is available at www.fema.gov/disaster/4246.

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IBHS/FEMA Inform Applicants of Potential Assistance Grants following November Storm

FEMA Releases Severe El Nino Disaster Response Plan

FEMA Releases Severe El Nino Disaster Response Plan

For California, Arizona, Nevada

Combined Federal, State task force to meet today at Governor’s Office of Emergency Services

Sacramento Calif., — The FEMA Region 9 office, in Oakland, CA has established an El Niño task force charged with preparing the regional office and its partners for the impacts of El Niño. Today, the FEMA Region 9 Office released its Severe El Nino Disaster Response plan and will convene a regional interagency steering committee meeting in Northern California to exercise the plan.

The task force has evaluated the core capabilities needed to prepare for, respond to, recover from and mitigate against any El Niño related incident that occurs across the office’s area of responsibility. The task force has developed an Executive Decision Support Guide, or response plan, and an interactive flood decision support tool to enhance the regional office’s ability to respond to potential El Niño flood events during the winter of 2015-2016. The plan seeks to align actionable decision points that provide critical information that leaders need to make informed decisions by determining the hazard level potentially impacting lives, public health, safety, property, and critical infrastructure.

The objectives of the task force developed in the plan:

Establish actionable processes and procedures to identify the location, potential impacts, and probability of occurrence of natural hazards
Identify key at-risk populations, critical facilities and natural/cultural resources
Identify gaps in core capabilities needed to overcome the threat
Develop key messages to motivate partners to prepare and act

The task force consists of subject matter experts from the FEMA Region 9 office as well as other federal, state, local, tribal and community partners.

“California is at risk for many types of disasters,” said Mark Ghilarducci, Director of the Governor’s Office of Emergency Services. “These joint exercises with our partners allow us to prepare for and respond to emergencies.”

“Utilizing a ‘whole community’ approach to emergency management reinforces the fact that FEMA is only one part of our nation’s emergency management team,” said Bob Fenton, FEMA Region 9 Administrator. “The exercise gives us an opportunity to learn from each other, and from the experts in the areas where solutions will come from.”

“There aren’t many types of disasters capable of impacting all Arizonans, but a strong El Niño could cause flooding, evacuations and power outages anywhere (and everywhere) in the state,” said Arizona Department of Emergency and Military Affairs Deputy Director Wendy Smith-Reeve. “It takes a team effort to plan for, respond to and recover from the kinds of widespread consequences being talked about, which is why we’re invested in the education and training of and outreach to the whole community.”

FEMA recognizes that a government-centric approach to emergency management is not adequate to meet the challenges posed by a catastrophic incident. Utilizing a “whole community” approach to emergency management reinforces that FEMA is only one part of our nation’s emergency management team.

The El Nino task force has focused on interpreting data in areas of California, Arizona and Nevada that have proved historically vulnerable in order to develop risk projections of current El Niño events. It is through this assessment the task force seeks to determine the critical decision points needed by senior leaders during all phases of an incident from pre-incident, incident onset, through response and recovery.

Today, the FEMA Region 9 Office will participate in a Rehearsal of Concept (ROC) exercise with its disaster response partners to exercise the response plan and its flood decision support tools. During this exercise, participants will identify issues, gaps and shortfalls that will be incorporated to enhance the plan’s utility. The task force will leverage best available data from predictive modeling and other analytical tools to keep senior decision makers informed throughout potential El Niño events. The efforts undertaking by the task force during the ROC will enable the FEMA Region 9 Office, its partners and ultimately the disaster survivor to make intelligent decisions for any El Niño related event.

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FEMA Releases Severe El Nino Disaster Response Plan

SBA to Open Disaster Loan Outreach Center in Navarro County

AUSTIN, Texas—The State/FEMA Disaster Recovery Center (DRC) in Navarro County will transition to a U.S. Small Business Administration (SBA) Disaster Loan Outreach Center (DLOC), over the New Year holiday weekend.

The Navarro County DRC, located at the Navarro Center Mall, 800 N. Main St., Corsicana, will remain open until 2 p.m., Dec. 31. The DLOC will open for business on Jan. 4 at the same address. Normal hours of operation at the DLOC will be 9 a.m. to 6 p.m. Monday – Friday.

Representatives from the SBA will be available at the DLOC to meet individually with residents and business owners who sustained damage as a result of the severe storms, tornadoes, straight-line winds and flooding from Oct. 22 to Oct. 31. They will answer their questions, explain SBA’s disaster loan program, help them complete their applications and close their approved disaster loans.

All State/FEMA DRCs in Texas will close for the day at 2 p.m., Dec. 31 and will be closed Jan. 1 to Jan. 3 for the New Year holiday.

Visiting a DRC is not required to register for FEMA assistance. Survivors with questions regarding the application or the appeals process, or who decide to register for assistance after a DRC closes can apply online at DisasterAssistance.gov or by phone (voice, 711 or relay service) at 800-621-3362. (TTY users should call 800-462-7585.) The toll-free lines are open 7 a.m. to 10 p.m. seven days a week, except Jan. 1. Multilingual operators are available.

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The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

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SBA to Open Disaster Loan Outreach Center in Navarro County

Holiday Hours for Disaster Recovery Centers

COLUMBIA, S.C. – Disaster recovery centers in South Carolina will operate on different schedules around the New Year’s holiday.

All recovery centers will be open from 9 a.m. to 4:30 p.m. on New Year’s Eve and be closed on New Year’s Day. Most of the centers will reopen Jan. 2 and operate from 10 a.m. to 3 p.m. Visit asd.fema.gov/inter/locator/home.htm or call 800-621-3362 to find the closest center.

The deadline for registering for FEMA assistance is Jan. 3, 2016. Because the deadline falls on a Sunday, FEMA will accept registrations through the following business day, Monday, Jan. 4. Survivors also have until Jan. 4 to return SBA disaster loan applications.

Many services available at disaster recovery centers are available by calling the FEMA helpline. Applicants can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice and will be closed New Year’s Day.

Survivors can use the helpline to:

Register for federal assistance. Households should register only once.
Ask questions about FEMA decision letters.
Learn how to appeal FEMA decision letters. All applicants may appeal.
Inquire about the status of a registration.
Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
Receive information about FEMA home inspections.
Get questions answered about federal disaster assistance and the application process.

Applicants should have their nine-digit FEMA registration number and ZIP code if they want to discuss their application.

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Holiday Hours for Disaster Recovery Centers

Disaster Recovery Center Opens in Liberty County for Texans

AUSTIN, Texas – A State/FEMA Disaster Recovery Center (DRC) is now open in Liberty County for homeowners, renters and business owners who sustained damage as a result of the severe storms, tornadoes, straight-line winds and flooding from Oct. 22 to Oct. 31.

Specialists from the State of Texas, the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA), nongovernmental organizations and the local community are on hand to answer questions and provide information on the types of assistance available to survivors.

All Disaster Recovery Centers are accessible and equipped to accommodate disaster survivors who need disability-related communication aids.

The DRC’s location and normal operating hours are as follows:

Liberty County Community Center

318 San Jacinto St.

Liberty, TX 77575

9 a.m. to 6 p.m. Monday – Friday
9 a.m. to 2 p.m. Saturday
Closed Sunday
All DRCs will close at 2 p.m. on Dec. 31 and will be closed for the holiday Jan. 1 to Jan. 3

Disaster survivors who have questions may call the FEMA Helpline, except on Jan. 1.

Visiting a DRC is not required to register for FEMA assistance. Survivors can apply online at DisasterAssistance.gov or by phone (voice, 711 or relay service) at 800-621-3362. (TTY users should call 800-462-7585.) The toll-free lines are open 7 a.m. to 10 p.m. seven days a week except Jan. 1.

If possible, register for FEMA assistance by phone or online before visiting a center. Going to a DRC is not a requirement of registration, but specialists there can provide guidance regarding disaster recovery and rental resources, explain written correspondence received from FEMA, inform survivors of the status of their application, make referrals to other organizations and answer questions.

When registering applicants will be asked to provide:

Social Security number
Address of the damaged primary residence
Description of the damage
Information about insurance coverage
A current contact telephone number
An address where they can receive mail
Bank account and routing numbers for those preferring direct deposit of funds

The presidential disaster declaration of Nov. 25 makes federal assistance available to eligible individuals and business owners in 16 counties: Bastrop, Brazoria, Caldwell, Cameron, Comal, Galveston, Guadalupe, Hardin, Harris, Hays, Hidalgo, Liberty, Navarro, Travis, Willacy and Wilson.

Assistance for eligible survivors can include grants for temporary housing and home repairs, and for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs. Also, low-interest disaster loans from the SBA are available for Businesses of all sizes (including landlords), private nonprofits, homeowners and renters.

Low-interest disaster loans help fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. Economic Injury disaster loans are available to businesses and private-nonprofits to assist with working capital needs as a direct result of the disaster.

Eligible survivors should register with FEMA even if they have insurance. FEMA cannot duplicate insurance payments, but under-insured applicants may receive help after their insurance claims have been settled.

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The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

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Disaster Recovery Center Opens in Liberty County for Texans

Public-Private Partnership Conference held in New Orleans

WASHINGTON – This week, the Fifth Annual Building Resilience through Public-Private Partnerships Conference was held in New Orleans, Louisiana. The conference was hosted this year by the Federal Emergency Management Agency (FEMA) and brought together innovators from the private sector, nonprofits, and state, local, and tribal governments to pursue strategies to build a more resilient nation.

Each year, the conference attracts hundreds of participants who look to promote innovation in furthering ongoing partnerships and resiliency. Key topics of discussion included: Executive Perspectives on Investing in Business Resilience; Harnessing Technology to Positively Disrupt the Status Quo; The Smart City of 2025: Innovations for a Resilient Future; and action planning sessions to include Addressing Cyber Threats Now and into the Future and Disaster Collaboration Simulation Exercise.

The conference was held in partnership with the U.S. Department of Homeland Security through the National Protection and Programs Directorate and Private Sector Office, and North American Aerospace Defense Command and United States Northern Command and in collaboration with the American Logistics Aid Network, the American Red Cross, Business Forward, Business Executives for National Security, National Incident Management Systems and Advanced Technologies at the University of Louisiana-Lafayette, The U.S. Chamber of Commerce, and The U.S. Chamber of Commerce Foundation Corporate Citizenship Center.

Leaders from government, private sector and non-profits discussed the importance of strong partnerships across the whole community, and spoke about how their relationships helped to get the right resources to people in need more quickly. Exercises held during the week further exposed opportunities for conference participants to make new partnerships and better understand the resources and expertise that different organizations can offer throughout disaster response and recovery efforts.

Speakers included: FEMA Administrator, Craig Fugate; U.S. Department of Homeland Security (DHS) Assistant Secretary for the Private Sector, José Raúl Perales; DHS Assistant Secretary for Infrastructure Protection, Caitlin Durkovich,; FEMA Deputy Associate Administrator for Insurance and Mitigation, Roy Wright; FEMA Director, Office of External Affairs, Josh Batkin; DHS Deputy Assistant Secretary for Infrastructure Protection, Bob Kolasky; and American Red Cross, Senior Vice President, Disaster Cycle Services, Richard Reed.

“The private sector is an essential member of the team,” said FEMA Administrator Craig Fugate. “The more resilient businesses are, the quicker they can recover and provide critical goods and services to help their communities rebuild. Fostering strong working relationships between the private sector, emergency management, and the whole community is great business for everyone, especially the disaster survivor.”

With this public-private partnership approach, conference partners committed to taking action and promoting information sharing to facilitate greater understanding of the whole community roles and better leverage existing programs to promote meaningful outcomes to drive resiliency.

Conference participants took away concrete action plans and a collection of shared resources that they can implement immediately to further their organization’s resilience and nurture new partnerships. The development of a public-private sector national framework for information sharing and a public-private sector model to facilitate successful partnerships at all levels are an example of the commitments made. FEMA and its Private Sector Division are committed to leading the charge on continued identification of solutions to coordination gaps and strengthen the understanding of roles between the public and private sectors to build national resilience and successful public-private partnerships.

For additional information, visit the 2015 Building Resilience through Public-Private Partnerships Conference page and follow the conversation at: #PPPWayForward.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema. Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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Public-Private Partnership Conference held in New Orleans

Help Remains Available After Disaster Recovery Center Closes in Charleston

COLUMBIA, S.C. – One disaster recovery center will close Tuesday, Dec. 22 at 6 p.m.:

Bees Landing Recreation Center, 1580 Ashley Gardens Blvd. in Charleston

Applicants in Charleston may still visit other recovery centers to ask disaster assistance questions. They can locate their closest center by visiting asd.fema.gov/inter/locator/home.htm.

Two other disaster recovery centers remain open in the Charleston area. They are:

Department of Public Works, 5800 Casper Padgett Way, North Charleston
Berkeley Electric Co-op, 3351 Maybank Highway, Johns Island (Closed Saturdays)

Representatives from the South Carolina Emergency Management Division, Federal Emergency Management Agency, U.S. Small Business Administration and other agencies are at centers to answer questions about disaster assistance and low-interest loans.

Many services available at disaster recovery centers are also available by calling the FEMA helpline. Applicants can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice. The helplines will be closed on Christmas and New Year’s Day.

Survivors can use the helpline to:

Register for federal assistance. Households should register only once.
Ask questions about FEMA decision letters.
Learn how to appeal FEMA decision letters. All applicants may appeal.
Inquire about the status of a registration.
Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
Receive information about FEMA home inspections.
Get questions answered about federal disaster assistance and the application process.

Applicants should have their nine-digit FEMA registration number and zip code if they want to discuss their application.

For the latest information on South Carolina flood recovery operations, visit scemd.org and fema.gov/disaster/4241.

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Help Remains Available After Disaster Recovery Center Closes in Charleston

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