BATON ROUGE, La. – Disasters such as the recent floods and storms commonly result in the loss of important documents, but Louisiana residents have ways to replace them. Here is a list of useful websites and telephone numbers:

SNAP Cards:

(Food Stamps): Phone: 1-888-524-3578

Website: www.dcfs.la.gov/DSNAP

Green Cards:

Phone: 800-375-5283

Website: https://www.uscis.gov/green-card/after-green-card-granted/replace-green-card

Birth and Death Certificates:

Phone: 225-342-9500

Website: http://new.dhh.louisiana.gov/index.cfm/page/635

Louisiana Driver’s Licenses:

Phone: 888-214-5367

Website: http://omv.dps.state.la.us/

Bank Checks, ATM/Debit Cards or Safe Deposit Boxes:

Phone: 877-275-3342

Website: https://www.fdic.gov/

Credit Cards – Contact the appropriate issuing institution:

American Express: 800-327-1267

https://www.americanexpress.com/us/content/help/lost-stolen-card.html

Discover: 800-347-2683

https://www.discover.com/credit-cards/help-center/

MasterCard: 800-627-8372

https://www.mastercard.us/en-us/consumers/get-support.html

Visa: 800-847-2911

https://usa.visa.com/support/consumer/lost-stolen-card.html

Credit Reports: Equifax, Experian or TransUnion

Phone: 877-322-8228

Website: https://www.annualcreditreport.com/index.action

Social Security Cards:

Phone: 800-772-1213

Website: https://www.ssa.gov/ssnumber/

Fraud Alerts or a Credit Freeze:

Website: http://www.fightidentitytheft.com/security_freeze_louisiana.html

Other support:

Identity Theft Resource Center:

Phone: 888-400-5530

Website: http://www.idtheftcenter.org/ 

Email: info@fightidentitytheft.com.

Medicare Cards:

Phone: 800-772-1213

https://faq.ssa.gov/ics/support/kbanswer.asp?deptID=34019&task=knowledge&questionID=3708 

Passports:

Phone: 877-487-2778

Website: https://travel.state.gov/content/passports/en/passports/lost-stolen.html

U.S. Savings Bonds:

Phone: 844-284-2676 (toll-free)

Website: https://www.treasurydirect.gov/indiv/research/indepth/ebonds/res_e_bonds_eereplace.htm

Tax Returns:

Phone: 800-829-1040

Website: https://www.irs.gov/uac/About-Form-4506T

Military Records:

Phone: 866-272-6272

Website: https://www.archives.gov/veterans/military-service-records/

Insurance Documents:

Phone: Check with your insurance agent.

Website: http://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html

Real Estate and Property Records (Mortgage Documents, Deeds, etc.):

Phone: Contact your agent.

http://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html  

Medical and Prescription Records:

Call your doctor; medical and prescription records are tracked electronically.

Proof of Address/Residency:

Contact your local utility company to obtain a recent bill.

National Archives Records:

Phone: 866-272-6272

Website: General: http://www.archives.gov/preservation/records-emergency/public.html

Website: Saving family records: http://www.archives.gov/preservation/disasterresponse/guidelines.html

NOTE: FEMA does not endorse any specific products or services.

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We urge everyone to continue to use caution in areas where floodwaters remain. Monitor DOTD’s www.511la.org website for updated road closure information. Look for advisories from your local authorities and emergency managers. You can find the latest information on the state’s response at www.emergency.la.gov.

GOHSEP also provides information on Facebook and Twitter. You can receive emergency alerts on most smartphones and tablets by downloading the new Alert FM App. It is free for basic service. You can also download the Louisiana Emergency Preparedness Guide and find other information at www.getagameplan.org.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting

SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800)877-8339.

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Replacing Lost or Damaged Documents in Louisiana

EATONTOWN, N.J. — After Hurricane Sandy struck New Jersey in October 2012, thousands of volunteers from across the nation came to the state to help affected shore towns.

That help was sorely needed and greatly appreciated by residents of these stricken communities. But the volunteers’ work had an additional benefit – these municipalities can receive credit for the hours put in by volunteers that translates into dollars saved on the costs of recovery – and that credit can be substantial.

FEMA reimburses municipalities as much as 90 percent of the cost associated with disaster recovery projects including debris removal, repair, and reconstruction of public facilities. The communities are responsible for the remainder. However, they can apply the volunteer hours/cost of labor to their share of the overall project cost, which can lead to substantial savings for taxpayers.

Enacted in 2007 and revised in February 2014, FEMA Disaster Assistance Policy 9525.2 allows towns to offset their share of eligible costs with volunteered and donated resources, provided that they keep records of volunteers’ hours worked and duties performed and equivalent information for equipment and materials.

Eighty-seven percent of New Jersey’s non-police public safety workers (firefighters, EMTs, paramedics) are volunteers, the highest rate in the United States.

More than 250,000 volunteers came to the Jersey Shore to help towns and residents clean up, saving the state over 64 million dollars through their volunteer labor.

They fought fires, distributed meals to displaced survivors, set up and staffed emergency shelters, removed debris, prepared and dropped sand bags, and performed search-and-rescue operations and safety inspections, among other duties. They have contributed more than 2.5 million man-hours statewide.

To calculate what the volunteered labor and equipment would have cost, FEMA consulted with the New Jersey Department of Labor to determine the market value for jobs performed on site, including volunteer equipment operators. Donated equipment was valued according to FEMA’s “Schedule of Equipment Rates” unless it is included in a reimbursed equipment rate, in which case it does not count toward the credit. The cost of materials such as sand, dirt, rocks and other materials used to fight floods was set at the commercial rate at the time the work was done. The total amount of expenses for the project is multiplied by .111, which is the percentage of the non-Federal cost share (10 percent) divided by the Federal cost share percentage (90 percent), to get the maximum credit allowed for donated resources.

The credit is deducted from each town’s out-of-pocket obligation after its bills have been paid off and/or mitigated. At present, Union Beach is expecting a credit of approximately $700,000 for volunteer work and donated supplies, a number that will increase if more records are turned in. It is anticipated that Union Beach’s final credit amount will completely cover its 10 percent share of storm-related costs, which could total approximately $9 million. Sea Bright is currently eligible for a credit of more than $450,000. Lakewood Township has been approved for $31,000 of a potential $165,000, while Keyport is eligible for up to $158,000 and has been obligated for more than $21,000 in credits for volunteer efforts.

The policy puts the responsibility on the municipalities to keep track of the volunteer resources used, and those volunteer contributions must be carefully documented. FEMA has its own tracking forms and instructions, and the Volunteer and Donations Management Support Annex provides federal support and recommendations to state, tribal and local governments for managing donated resources.

There are restrictions on what work qualifies for the credit. All work eligible for credit must be done on public property or must benefit the public in some tangible manner, such as distributing food and supplies. Work done for private homeowners is not eligible. For emergency services, only response time is eligible for reimbursement. Donations from other federal agencies cannot be applied.

Also, the amount credited cannot exceed the 10 percent of the incident’s cost that the applicant is responsible for. Any excess credit can only be applied to other emergency projects being handled by that applicant.

Volunteers are still coming to the Jersey Shore to help with relief efforts. The work and time they put in helps restore those communities in more ways than one.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at www.twitter.com/FEMASandywww.twitter.com/fema, www.facebook.com/FEMASandy, www.facebook.com/fema, www.fema.gov/blog, and www.youtube.com/fema. Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.”

Original article: 

Volunteers Can Give Sandy-Stricken Towns, Taxpayers a Break

CHICAGO – Spring in the Midwest brings the potential for severe weather, and the Federal Emergency Management Agency (FEMA) is encouraging everyone to take steps now to ensure your family is prepared. Don’t forget to consider the safety of your finances before a severe storm threatensyour area.

“Don’t hinder your recovery if disaster strikes. Take the time now to ensure criticaldocuments are safely stored, valuables are adequately insured, and potential spending needs are planned for,” said Andrew Velasquez III, regional administrator, FEMA Region V.

Rememberthese three steps: Identify, Enroll & Plan.

1. Identify your important documents and place them in a safe space: You can use FEMA’s Safeguarding Your Valuables activity and Emergency Financial First Aid Kit to help get you started.

• Scan important records such as medical records and financial documents, and save the files on disk or flash drives. Password-protect the data you have stored and keep the backup records in a safe deposit box or other off-site location.

• If you have no way to scan/copy records, store them in a flood and fireproof home safe or a safe deposit box. Avoid storing on the floor of a basement, especially if it is prone to flooding.

• Include any records that you may need immediately, such as medical records or medical contact information, in your disaster kit.

 

2. Enroll in online banking, direct deposit and/or Go Direct to minimize disruptions to receiving paychecks or any government benefits you may receive.

• Consider keeping a small amount of cash or traveler’s checks on hand in case ATMs or credit cards are not working.

 

3. Plan ahead of time to recover by considering your post-disaster needs and preparing for them now.

• Make a record of your personal property for insurance purposes, and if possible, take photos or a video of your home. Consider keeping a copy on a CD or flash drive in your disaster kit, so that you can provide it to your insurance company following a loss.

• Ensure you’re adequately insured. Contact your insurance agent to review your insurance coverage so your home is financially protected.

• Identify potential spending needs now, and plan for ways to meet those needs.

• Store contact information for all of your financial institutions; after a disaster contact your credit card company, your mortgage lender, and other creditors to let them know about your situation.

For valuable resources on financial readiness before a disaster, visit www.ready.gov/financialpreparedness. For even more readiness information follow FEMA Region V at twitter.com/femaregion5 and facebook.com/fema. Individuals can always find valuable severe weather preparedness information at www.ready.gov/severe-weatheror download the free FEMA app, available for Android, Apple or Blackberry devices.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate’s activities at twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Media Contact: Cassie Ringsdorf, (312) 408-4455

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Identify, Enroll & Plan for Financial Security in Disasters

DENVER – Three Disaster Recovery Centers in Boulder, Larimer and Weld counties will close permanently at 3 p.m., MST, Saturday, Dec.14.

BOULDER COUNTY

Twin Peaks Mall

1250 S. Hover Rd.

Longmont, CO 80501

Hours: Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 9 a.m. to 3 p.m., MST

 

LARIMER COUNTY

Rocky Mountain Park Inn

Conference Center

101 S. St. Vrain Ave.

Estes Park, CO 80517

Hours: Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 9 a.m. to 3 p.m., MST

 

WELD COUNTY

Village Centre at the Landings

3613 23rd Ave.

Evans, CO 80620

Hours: Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 9 a.m. to 3 p.m., MST

 

Those whose homes or businesses were affected by the September flooding can continue to get in-person help for U.S. Small Business Administration or FEMA questions at the Boulder Disaster Recovery Center (Boulder County).

BOULDER COUNTY

Premier Credit Union Building

5495 Arapahoe Ave.

Boulder, CO 80303

Hours: Monday through Friday, 9 a.m. to 6 p.m., MST; Saturday, 9 a.m. to 3 p.m., MST

 

DRCs are operated by the Colorado Office of Emergency Management and FEMA in partnership with the SBA, county and local governments.

After the centers close, disaster survivors can call FEMA at 800-621-3362 to have questions answered about their disaster assistance registration, check their application status, or update their insurance claim or contact information. A FEMA representative is available at the toll-free number from 5 a.m. to 8 p.m., MST, seven days a week.

Small businesses and most private nonprofits without physical losses have until June 16, 2014 to apply for Economic Injury Loans only.

Anyone with questions concerning a loan from the U.S. Small Business Administration (SBA) or for information about SBA programs, go to sba.gov/disaster or call (800) 659-2955   (TTY 1-800-977-8339).

Small businesses and most private nonprofits without physical losses have until June 16, 2014 to apply for Economic Injury Loans only.

Multilingual phone operators are available on the FEMA Helpline. Choose Option 2 for Spanish and Option 3 for other languages. People who have a speech disability or are deaf or hard of hearing may call (TTY) 800-462-7585.

Register online:  DisasterAssistance.gov or by Web-enabled device, tablet or smartphone: type

m.fema.gov in the browser.

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Three Disaster Recovery Centers to Close