FEMA, State Join Forces to Kick Off Flood Insurance Education Initiative in Connecticut

WINDSOR, Conn. — The Federal Emergency Management Agency, in partnership with the state of Connecticut and the Independent Insurance Agents of Connecticut, Inc., is kicking off a flood insurance education initiative this week.

The goal is to provide insurance agents with more in-depth knowledge of the National Flood Insurance Program — its policies and processes — to better serve Connecticut property owners and renters affected by Hurricane Sandy.

FEMA is mailing an NFIP “Agent Tool Kit” to each member of the Independent Insurance Agents of Connecticut. The material is informative, practical and can be shared with policyholders.

The NFIP Flood Response Office is now open in Meriden. The office is staffed by a lead general adjuster and support staff with knowledge of policy provisions. They are capable of assisting insurance agents and their policyholders with any questions about NFIP claims.

The office is located at 1064 E. Main St., Meriden, CT 06450. Operating hours are 8 a.m. to 5 p.m., Monday through Friday, and 8 a.m. to noon on Saturday. The office will remain open for as long as there is a need for the service in the wake of Sandy. The Flood Response Office can be reached at 203-634-1118.

The Connecticut Insurance Department has a number that policyholders can call if they are having issues with their insurance companies related to homeowners insurance claims or other insurance claims matters in the wake of Sandy. Call the Consumer Helpline at 860-297-3900 or 800-203-3447. Policyholders can also e-mail their questions or complaints to the Insurance Department at: cid.ca@ct.gov or visit the Department’s Web site at www.ct.gov/cid.

FEMA’s NFIP insurance specialists are meeting with all agents in the hardest-hit coastal communities to discuss procedures, claims and recovery efforts. These visits started the week of Dec. 2 and will continue throughout the recovery phase of operation.

FEMA is offering special NFIP informational webinars and agent training workshops to be held in Connecticut over the next two months.

Another goal of this initiative is to improve insurance agents’ working knowledge of how Increased Cost of Compliance (ICC) coverage, included in most NFIP flood insurance policies, can help policyholders pay the added cost of rebuilding to comply with local floodplain ordinances.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status.  If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362. For TTY, call 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Continued – 

FEMA, State Join Forces to Kick Off Flood Insurance Education Initiative in Connecticut

FEMA Opens Flood Response Office for Connecticut Flood Insurance Policyholders

National Flood Insurance policyholders who suffered damage from Hurricane Sandy and who have questions about their flood insurance claims can get help from a new office in Meriden.

Those with questions about their homeowners insurance, which does not cover flood-related claims, should direct their inquiries to the state Insurance Department.

The Federal Emergency Management Agency’s National Flood Insurance Program has opened a Flood Response Office to service both National Flood Insurance Program policyholders and the agents who write those policies.

The Flood Response Office is located at 1064 E. Main St., Meriden, CT 06450. Operating hours are 8 a.m. to 5 p.m. Monday through Friday and 8 a.m. to noon on Saturday, until further notice. The contact person at the office is NFIP General Adjuster Jim Cavazos. The office will remain open for as long as there is a need for the service.

The Flood Response Office will coordinate with insurance companies that write flood policies and the NFIP Direct Servicing Agent to provide guidance, define the scope of coverage, assist with the reinspection of losses and answer policyholders’ questions. The office number is 203-634-1118.

The Connecticut Insurance Department has a number that policyholders can call if they are having issues with their insurance companies related to homeowners insurance claims or other insurance matters in the wake of Sandy. Call the Consumer Helpline at 860-297-3900 or 800- 203-3447.

Policyholders can also email their questions or complaints to the Insurance Department at: cid.ca@ct.gov or visit the Department’s Web site at http://ct.gov/cid

For more information on National Flood Insurance, visit www.floodsmart.gov.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status.  If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362. For TTY, call 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

See the original article here – 

FEMA Opens Flood Response Office for Connecticut Flood Insurance Policyholders

Waiting for an Insurance Settlement? FEMA Can Help

TALLAHASSEE, Fla. – Even if survivors of Tropical Storm Debby have insurance, temporary disaster assistance from the Federal Emergency Management Agency may still help.

Disaster assistance may be able to fill insurance gaps or help those who have been waiting more than 30 days on a homeowner’s insurance claim.

To receive assistance residents must write a letter to FEMA explaining their situation and provide insurance documentation that proves they filed their claim. Any help awarded is considered an advance and may need to be repaid promptly to FEMA once an insurance settlement is received.

Assistance may also be available to those who have exhausted their policy’s additional living expenses.

Survivors need to mail their insurance information and their letter requesting help to:

FEMA

National Processing Service Center

P.O. Box 10055

Hyattsville, MD 20782-70155

Or fax it to: 800-827-8112

Survivors must repay their disaster assistance if there is a duplication of benefits after they receive their insurance settlement.

Those who still have questions may call the FEMA helpline at 800-621-FEMA (3362).

Assistance is available in most languages and lines are open 7 a.m. to 10 p.m. seven days a week. Those who are deaf or hard of hearing and use a TTY may call 800-462-7585.

They may also call the state Insurance Consumer Advocate helpline at 877-693-5236, toll-free in Florida, and 850-413-3089 from out of state.

For more information on Florida’s disaster recovery, visit www.fema.gov or www.floridadisaster.org. On Facebook, go to www.facebook.com/FloridaSERT. To receive Twitter updates: www.twitter.com/FLSERT or www.twitter.com/femaregion4.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). If you have a speech disability or hearing loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

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Waiting for an Insurance Settlement? FEMA Can Help

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