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Replacing Lost or Damaged Documents in Louisiana

BATON ROUGE, La. – Disasters such as the recent floods and storms commonly result in the loss of important documents, but Louisiana residents have ways to replace them. Here is a list of useful websites and telephone numbers:

SNAP Cards:

(Food Stamps): Phone: 1-888-524-3578

Website: www.dcfs.la.gov/DSNAP

Green Cards:

Phone: 800-375-5283

Website: https://www.uscis.gov/green-card/after-green-card-granted/replace-green-card

Birth and Death Certificates:

Phone: 225-342-9500

Website: http://new.dhh.louisiana.gov/index.cfm/page/635

Louisiana Driver’s Licenses:

Phone: 888-214-5367

Website: http://omv.dps.state.la.us/

Bank Checks, ATM/Debit Cards or Safe Deposit Boxes:

Phone: 877-275-3342

Website: https://www.fdic.gov/

Credit Cards – Contact the appropriate issuing institution:

American Express: 800-327-1267

https://www.americanexpress.com/us/content/help/lost-stolen-card.html

Discover: 800-347-2683

https://www.discover.com/credit-cards/help-center/

MasterCard: 800-627-8372

https://www.mastercard.us/en-us/consumers/get-support.html

Visa: 800-847-2911

https://usa.visa.com/support/consumer/lost-stolen-card.html

Credit Reports: Equifax, Experian or TransUnion

Phone: 877-322-8228

Website: https://www.annualcreditreport.com/index.action

Social Security Cards:

Phone: 800-772-1213

Website: https://www.ssa.gov/ssnumber/

Fraud Alerts or a Credit Freeze:

Website: http://www.fightidentitytheft.com/security_freeze_louisiana.html

Other support:

Identity Theft Resource Center:

Phone: 888-400-5530

Website: http://www.idtheftcenter.org/

Email: info@fightidentitytheft.com.

Medicare Cards:

Phone: 800-772-1213

https://faq.ssa.gov/ics/support/kbanswer.asp?deptID=34019&task=knowledge&questionID=3708

Passports:

Phone: 877-487-2778

Website: https://travel.state.gov/content/passports/en/passports/lost-stolen.html

U.S. Savings Bonds:

Phone: 844-284-2676 (toll-free)

Website: https://www.treasurydirect.gov/indiv/research/indepth/ebonds/res_e_bonds_eereplace.htm

Tax Returns:

Phone: 800-829-1040

Website: https://www.irs.gov/uac/About-Form-4506T

Military Records:

Phone: 866-272-6272

Website: https://www.archives.gov/veterans/military-service-records/

Insurance Documents:

Phone: Check with your insurance agent.

Website: http://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html

Real Estate and Property Records (Mortgage Documents, Deeds, etc.):

Phone: Contact your agent.

http://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html

Medical and Prescription Records:

Call your doctor; medical and prescription records are tracked electronically.

Proof of Address/Residency:

Contact your local utility company to obtain a recent bill.

National Archives Records:

Phone: 866-272-6272

Website: General: http://www.archives.gov/preservation/records-emergency/public.html

Website: Saving family records: http://www.archives.gov/preservation/disasterresponse/guidelines.html

NOTE: FEMA does not endorse any specific products or services.

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We urge everyone to continue to use caution in areas where floodwaters remain. Monitor DOTD’s www.511la.org website for updated road closure information. Look for advisories from your local authorities and emergency managers. You can find the latest information on the state’s response at www.emergency.la.gov.

GOHSEP also provides information on Facebook and Twitter. You can receive emergency alerts on most smartphones and tablets by downloading the new Alert FM App. It is free for basic service. You can also download the Louisiana Emergency Preparedness Guide and find other information at www.getagameplan.org.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting

SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800)877-8339.

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Replacing Lost or Damaged Documents in Louisiana

Replacing personal documents after a natural disaster

SACRAMENTO, Calif. – Wildfire survivors in Calaveras and Lake counties who lost important documents can use this guide to help obtain replacements.

All of the organizations listed below offer online resources. If personal computers aren’t available, public libraries and other agencies may have computers available to the general public.

Document	Who to Contact for Replacement
EBT Card	California’s CalFresh is part of the federal program known as the Supplemental Nutrition Assistance Program (SNAP – formerly known as Food Stamps). Lost EBT card replacements – Call 877-328-9677 right away, or contact your local county social services worker.
Birth and Death Certificates	Birth and Death Certificates-California Department of Public Health or online at www.cdph.ca.gov or by calling 916-445-2684. $25 fee for replacement.
Lost Green Card	Go to www.uscis.gov and complete the Form I-90, application to replace a permanent resident card, and file it online or by mail. Call 800-375-5283 to check the status of your application.
California Driver License	Visit a California DMV office to complete an application. Replacement license forms must be delivered in person. For more information, call 800-777-0133.

Bank Checks, ATM/Debit Cards, or Safe Deposit Boxes	Contact your financial institution or get contact information from the FDIC by calling 877-275-3342 or going to www.fdic.gov.
Credit Cards	Contact the issuing institution: American Express 800-992-3404 or www.home.americanexpress.com Discover 800-347-2683 or www.discover.com/credit-cards/help-center/ Master Card 800-622-7747 or www.mastercard.com/cgi-bin/emergserv.cgi Visa 800-847-2911 or www.usa.visa.com NOTE: If you don’t remember all the credit cards you had, obtain a credit report from any of the three major credit bureaus.
Credit Report	Equifax, Experian or TransUnion 877-322-8228 or www.annualcreditreport.com
Social Security Card	Social Security 800-772-1213 or www.ssa.gov
Fraud Alerts or a Credit Freeze	Fraud Alerts: Call the identity theft helpline at 877-438-4338; contact the FTC at: www.ftc.gov
Medicare Cards	Social Security Administration 800 772-1213 or www.socialsecurity.gov/medicarecard/
Passport	U.S. Department of State, Passport Services, Consular Lost/Stolen Passport Section 202-955-0430 or 877-487-2778 or www.travel.state.gov/content/passports/english/passports/lost-stolen.html
U.S. Savings Bonds	U.S. Department of Treasury 800-722-2678 or www.treasurydirect.gov
Tax Returns	Internal Revenue Service 800-829-1040 or download the Request for Copy of Tax Return at www.irs.gov/pub/irs-pdf/f4506.pdf
Military Records	National Archives and Records Administration 866-272-6272 or www.archives.gov/contact/

The deadline to register with FEMA for disaster assistance is Monday Nov. 23. Survivors can register online at DisasterAssistance.gov or by calling 800-621-3362; TTY 800-462-7585; 711 or Video Relay Service (VRS), call 800-621-3362.

For more information on California’s wildfire recovery, visit: caloes.ca.gov and follow us on Twitter @cal_OES, and on Facebook.com/CaliforniaOES. For FEMA, go to fema.gov/disaster/4240 and follow us on Twitter @femaregion9 and at Facebook.com/FEMA.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). If you have a speech disability or hearing loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who are referred to SBA for a disaster loan must apply to be eligible for additional FEMA assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

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Replacing personal documents after a natural disaster

Replacing Lost Or Damaged Records Part Of New Jersey Recovery

TRENTON, N.J. — Replacing lost or damaged records is an important step in recovering from Hurricane Sandy.

While it can seem like a challenging task, the good news is that many vital records are relatively easy to replace. Check the list below to find out where to obtain official copies of your lost or damaged documents.

Insurance: Contact your insurance agent for copies of your policies, recent billing records and cash-value statements.

Financial Records: Contact your bank, credit union, credit card company, brokerage firm and credit bureau for copies of account statements, loan applications, credit reports and other records.

Social Security Cards: Find the location of the nearest Social Security Administration office by calling 800-772-1213 (TTY 800-325-0778) or check online at www.SocialSecurity.gov. To obtain a replacement Social Security card, you will need to show proof of identity such as a driver’s license, state-issued identification card or U.S. passport.

Birth, Death or Marriage Certificates: Call the New Jersey Vital Records bureau at 866-649-8726 (toll-free) or 609-292-4087. Information on how to order replacement records is also available online at state.nj.us/health/vital/gen.shtml or by mail at:

State of New Jersey

Vital Records Bureau

P.O. Box 370

Trenton, NJ 08625-0370.

Divorce Decrees: Call the Superior Court of New Jersey Records Center at 609-421-6100.

Savings Bonds: If your savings bonds have been lost, visit treasurydirect.gov to download PDF Form 1048. Mail the completed form to:

Bureau of the Public Debt

P.O. Box 7012

Parkersburg, WV 26106-7012.

Federal Tax Returns: Visit irs.gov for information on obtaining expedited copies of past tax returns and extended tax deadlines for business owners impacted by Hurricane Sandy.

State Tax Returns: To order copies of your state tax returns, call the New Jersey Division of Taxation at 609-292-6400 or visit state.nj.us/treasury/taxation/phonenos.shtml

Motor Vehicle Titles: Visit any New Jersey Motor Vehicle Commission agency in the state to obtain duplicates of your driver’s license, motor vehicle title or registration. You will need several proofs of identification. Call the DMV toll-free in New Jersey at 888-486-3339 (TTY 609-292-5120) for detailed instructions or visit the agency online at nj.gov/mvc/ for further information.

Green Cards: Contact U.S. Citizenship and Immigration Services online at uscis.gov to fill out an online application to replace your permanent resident card or download a mail-in form

Voter Registration: Contact your county Superintendent of Elections to replace your voter registration card.

Damaged Money: Contact the U.S. Bureau of Engraving and Printing online at moneyfactory.gov/damagedcurrencyclaim.html or call them at (866) 575-2361 (toll-free) or (202) 874-2141 for information on replacing your hurricane-damaged currency.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema, and www.youtube.com/fema. Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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Replacing Lost Or Damaged Records Part Of New Jersey Recovery