Mobile Disaster Recovery Center to Open in Pointe Coupee Parish for Louisiana Survivors

BATON ROUGE, La. – A mobile disaster recovery center is opening today, Saturday, August 27, in Pointe Coupee Parish to assist Louisiana flood survivors. The center is open 8 a.m. to 6 p.m., seven days a week, until further notice.

The mobile disaster recovery center is operating at the following address and hours:

Pointe Coupee Parish

Location: False River Parking Lot

1200 Major Parkway

New Roads, LA 70760

Hours: 8 a.m. to 6 p.m. (Monday through Sunday)

Survivors may locate other centers near them by visiting FEMA.gov/DRC, calling the FEMA Helpline at 800-621-3362, or downloading the FEMA mobile app.

To register with FEMA, go online to DisasterAssistance.gov, call the FEMA Helpline, or download the FEMA mobile app. Help is available in most languages and the FEMA Helpline is open 6 a.m. to 10 p.m., seven days a week, until further notice.

Representatives from the Governor’s Office of Homeland Security and Emergency Preparedness, the Federal Emergency Management Agency, U.S. Small Business Administration, volunteer groups and other agencies are at the disaster recovery centers to answer questions about disaster assistance and low-interest disaster loans for homeowners, renters and businesses. They can also help survivors apply for federal disaster assistance.

Disaster Survivor Assistance (DSA) teams are canvassing many affected areas and are able to register people for FEMA assistance if needed. Sometimes these teams will remain in certain locations convenient to the community, such as a library or mayor’s office. When residents require further assistance the teams may refer them to a disaster recovery center nearby.

It is not necessary to visit a center to register for and receive federal disaster assistance. If possible, survivors should register with FEMA before visiting a recovery center.

Disaster survivors who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585 to register. Those who use 711 or Video Relay Service or require accommodations while visiting a center may call 800-621-3362. All disaster recovery centers are accessible and equipped with tools to accommodate disaster survivors who need disability-related communication aids. Each disaster recovery center has assistive technologies for people with disabilities. To arrange to have an ASL interpreter at the DRC when you visit, call 225-382-1739.

Low-interest disaster loans from the SBA are available for businesses of all sizes including landlords, private nonprofit organizations, homeowners and renters. Disaster loans cover losses not fully compensated by insurance or other recoveries.

For more information, applicants may contact the SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing DisasterCustomerService@sba.gov or visiting the SBA’s website at sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

For information call the FEMA helpline at 800-621-3362 or go online to www.DisasterAssistance.gov or www.fema.gov/disaster/4277.

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We urge everyone to continue to use caution in areas where floodwaters remain. Monitor DOTD’s www.511la.org website for updated road closure information. Look for advisories from your local authorities and emergency managers. You can find the latest information on the state’s response at www.emergency.la.gov. GOHSEP also provides information on Facebook and Twitter. You can receive emergency alerts on most smartphones and tablets by downloading the new Alert FM App. It is free for basic service. You can also download the Louisiana Emergency Preparedness Guide and find other information at www.getagameplan.org.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at www.twitter.com/FEMARegion6 and the FEMA Blog at www.blog.FEMA.gov.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at SBA.gov/disaster Deaf and hard-of-hearing individuals may call (800) 877-8339.

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Mobile Disaster Recovery Center to Open in Pointe Coupee Parish for Louisiana Survivors

Louisiana renters with flood damage may be eligible for federal help

Baton Rouge, La. – Louisiana renters who experienced losses due to the severe storms and flooding beginning on Aug. 11, 2016, may be eligible for disaster recovery assistance from FEMA and the U.S Small Business Administration (SBA).

Renters may be eligible for grants from FEMA to help with such disaster-related expenses as:

Renting a new place to live when the renter’s previous home was lost due to the disaster.
Disaster related medical and dental expenses.
Replacement or repair of necessary personal property lost or damaged in the disaster, such as appliances and furniture, textbooks and computers used by students, and work equipment or tools used by the self-employed.
Repair or replacement of vehicles damaged by the disaster.
Disaster-related funeral and burial expenses.

FEMA grants are not loans and do not have to be repaid. They are not taxable income and will not affect eligibility for Social Security, Medicaid, welfare assistance, SNAP benefits and several other programs.

Additionally, renters may qualify for a low-interest loan of up to $40,000 from the SBA to repair or replace personal property.

Renters who sustained losses can apply for assistance online with any computer, smart phone or tablet at DisasterAssistance.gov or by calling 800-621-3362 or (TTY) 800-462-7585. Those who use 711 or video relay service can call 800-621-3362. The toll-free telephone numbers are open from 6 a.m. to 10 p.m. daily.

Download the FEMA mobile app for disaster resources, weather alerts, and safety tips. The app provides a customizable checklist of emergency supplies, maps of open shelters and weather alerts from the National Weather Service for up to five locations across the Nation. The latest feature of the app allows you to send notifications to your device to remind you to take important steps to prepare your home and family for disasters. Go to Ready.gov for more details.

For more information about disaster loans, call SBA’s Disaster Assistance Customer Service Center at 800-659-2955, email disastercustomerservice@sba.gov, or visit sba.gov/disaster. TTY users may call 800-877-8339. Applicants may also apply online using the Electronic Loan Application via SBA’s secure website at disasterloan.sba.gov/ela.

For more information on Louisiana disaster recovery, visit fema.gov/disaster/4277, twitter.com/FEMA, facebook.com/FEMA and fema.gov/blog.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

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Louisiana renters with flood damage may be eligible for federal help

Three Disaster Recovery Centers to close; help is still available

CHARLESTON, W.Va. – The Disaster Recovery Centers (DRCs) in White Sulphur Springs and Rainelle in Greenbrier County, and the Clendenin DRC in Kanawha County will close at 5 p.m., Wednesday, Aug. 31, 2016.

The two Greenbrier County DRCs are located at:

65 West Main Street, White Sulphur Springs
1233 Kanawha Ave., Rainelle

The Kanawha County DRC is located:

Across the street from Dollar General,

120 Maywood Ave., Clendenin

As a survivor of the June storms and floods, you can still get the help you need with just a phone

call. The deadline to register for disaster assistance from FEMA is Wednesday, Sept. 7, 2016.

Many of the services that were available at the DRCs are still available on the FEMA helpline. The helpline operates from 7 a.m. to 10 p.m. EDT, seven days a week, until further notice. By calling 800-621-3362 (voice, 711 or video relay services) or 800-462-7585 for TTY users, you can use the helpline to:

Register with FEMA.
Provide a change of address, telephone and bank account numbers and insurance information.
Receive information about FEMA home inspections.
Get other questions answered about federal disaster assistance.
Ask questions about a letter from FEMA.
Learn how to appeal a FEMA decision. All applicants may appeal.

You can also register with FEMA online at DisasterAssistance.gov.

If you want to discuss your application, you should have your nine-digit FEMA registration number and zip code.

For more information about the Small Business Administration (SBA) loans, call SBA’s Disaster Assistance Customer Service Center at 800-659-2955, email disastercustomerservice@sba.gov, or visit http://www.sba.gov/disaster. TTY users may call 800-877-8339. Applicants may also apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/ela.

SBA disaster low-interest loans are available to businesses of all sizes, homeowners and renters for their recovery needs.

The deadline to apply for a physical damage disaster loan from the SBA is Wednesday, Sept. 7, 2016.

Additional information on West Virginia’s disaster recovery can be found by visiting fema.gov/disaster/4273, twitter.com/femaregion3, twitter.com/FEMA and fema.gov/blog.

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Three Disaster Recovery Centers to close; help is still available

Disaster Recovery Centers Open in East Baton Rouge, East Feliciana, Livingston and St. Landry Parishes

BATON ROUGE, La. – Disaster recovery centers will open Thursday, Aug. 25, in East Baton Rouge, East Feliciana, Livingston and St. Landry parishes to help Louisiana flood survivors. The centers are open 8 a.m. to 6 p.m. Monday through Sunday until further notice.

The disaster recovery centers are located at the following addresses:

St. Louis King of France Catholic Church

2121 N. Sherwood Forest Dr.

Baton Rouge, La. 70815

Early Learning Center Gym

9414 Plank Rd.

Clinton, La. 70772

Word Ministries

1960 W. Laurel Ave.

Eunice, La. 70535

There also are two mobile disaster recovery centers:

St. Joseph Catholic Church

15710 Highway 16

French Settlement, La. 70733

City of Central Parking Lot

13421 Hooper Rd.

Central, La. 70818

Survivors may locate other centers near them at fema.gov/disaster-recovery-centers or by calling the FEMA helpline at 800-621-3362.

To register, go online to DisasterAssistance.gov or call the FEMA helpline at 800-621-3362. Help is available in most languages and phone lines are open 6 a.m. to 10 p.m. seven days a week until further notice.

Disaster survivors who are deaf, hard-of-hearing or have a speech disability and use a TTY may call 800-462-7585 to register. Those who use 711 or Video Relay Service or require accommodations while visiting a center may call 800-621-3362. All disaster recovery centers are accessible and equipped with tools to accommodate disaster survivors who need disability-related communication aids. Each disaster recovery center has assistive technologies for people with disabilities. To arrange to have an ASL interpreter at the DRC when you visit, call 225-382-1739.

Representatives from the Governor’s Office of Homeland Security and Emergency Preparedness, the Federal Emergency Management Agency, U.S. Small Business Administration, volunteer groups and other agencies are at the center to answer questions about disaster assistance and low-interest disaster loans for businesses, private nonprofits, homeowners and renters. They can also help survivors apply for federal disaster assistance.

Disaster Survivor Assistance (DSA) teams are canvassing many affected areas, and are able to register people for FEMA assistance if needed. Sometimes these teams will remain in certain locations convenient to the community, such as a library or mayor’s office. When residents require further assistance the teams may refer them to a disaster recovery center nearby.

It is not necessary to visit a center to register for and receive federal disaster assistance. If possible, survivors should register with FEMA before visiting a recovery center.

For information call the FEMA helpline at 800-621-3362 or go online to www.DisasterAssistance.gov or www.fema.gov/disaster/4263.

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We urge everyone to continue to use caution in areas where floodwaters remain. Monitor DOTD’s www.511la.org website for updated road closure information. Look for advisories from your local authorities and emergency managers. You can find the latest information on the state’s response at www.emergency.la.gov. GOHSEP also provides information on Facebook and Twitter. You can receive emergency alerts on most smartphones and tablets by downloading the new Alert FM App. It is free for basic service. You can also download the Louisiana Emergency Preparedness Guide and find other information at www.getagameplan.org.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

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Disaster Recovery Centers Open in East Baton Rouge, East Feliciana, Livingston and St. Landry Parishes

Partnerships and progress: West Virginia severe storms, flooding, mudslides and landslides 60 days later

CHARLESTON, W.Va. – West Virginia is taking significant steps toward recovery following the severe storms, flooding, landslides and mudslides that occurred June 22-29, 2016.

Recovery takes the Whole Community. Affected communities and disaster survivors are repairing and rebuilding better, stronger and safer with the help of neighbors, friends, family members, voluntary groups, faith- and community-based organizations and local, county, state and federal governments.

The following highlights recovery progress made in the 60 days since the June 25 presidential disaster declaration and how disaster survivors and affected communities are overcoming challenges:

Initially three counties were designated as eligible for federal assistance. Since then, the presidential disaster declaration has been amended six times, making survivors in 12 counties eligible to apply for help under FEMA’s Individual Assistance (IA) program.

The deadline for survivors to register for federal aid under the IA program is Wednesday, Sept. 7, 2016.

In addition, local, county and state government infrastructure and certain private nonprofit organizations in 18 counties became eligible to receive funding through FEMA’s Public Assistance (PA) program to repair and rebuild certain eligible disaster-damaged facilities. Local, county and state government expenses related to debris removal, saving lives, providing security, and managing the immediate response also became eligible for reimbursement.

The PA program benefits everyone in the affected communities because essential services like roads, utilities, schools and hospitals are often restored stronger than they were before the disaster. FEMA relieves burdens of local and county governments and the state by paying 75 percent of the eligible costs.

So far, more than 8,732 West Virginia households have contacted FEMA for IA help.

To date, survivors have received more than $111 million in federal disaster assistance for a variety of recovery purposes.

More than $32.7 million in grants has been approved for a place to stay for homeowners and renters whose residences were uninhabitable and to make essential repairs for homes to be safe, secure and functional.
More than $6.2 million in grants has gone to homeowners and renters to repair and replace certain household items and for disaster-related burial, medical and dental expenses.
Homeowners, renters and businesses have received more than $44.2 million in low-interest disaster loans from the U.S. Small Business Administration (SBA) to repair, rebuild and replace damaged property and contents. Disaster loans cover losses not fully compensated by insurance or other sources.
NFIP policyholders have received more than $20 million in claims to repair and rebuild flood-damaged property.
The total Public Assistance Grants obligated as of Aug. 23 is more than $7.8 million

The SBA may call you after you register with FEMA. If they do, advise SBA on how you want to apply and submit your disaster low-interest loan application. As a business, homeowner or renter, you can submit your SBA disaster loan application in one of three ways:

Online at https://disasterloan.sba.gov/ela/;
In person at a DRC (to find the closest one, go to www.fema.gov/drc.); or
By mail.

FEMA and SBA encourage homeowners, renters and business owners to submit your SBA loan application to help fund recovery and to ensure the federal disaster recovery process continues.

If your SBA loan application is approved, you may be eligible to borrow additional funds to cover the cost of improvements that will protect your property against future damage. Examples

include elevating utilities, water heaters and furnaces, and installing retaining walls and sump pumps. Applicants may be eligible for an SBA loan increase, for mitigation purposes, of up to 20 percent of their physical damage.

If SBA determines you aren’t eligible for a home loan, they will refer you back to FEMA. This could make you eligible for FEMA aid.

Disaster recovery officials are still on the ground in West Virginia and interacting with survivors in a variety of ways to help them recover:

FEMA specialists have attended more than 30 community organization events in West Virginia to discuss and answer questions about federal disaster assistance.
More than 9,100 survivors have visited 15 Disaster Recovery Centers (DRCs). The first centers opened three days after the presidential disaster declaration.
More than 7,100 FEMA housing inspections have been completed.
FEMA disaster survivor assistance specialists canvassed the affected communities to encourage survivors to register for help, provide recovery information and listen to their concerns.
Free consultations on building hazard-resistant homes have been given to more than 2,800 survivors at DRCs and more than 5,300 at West Virginia home improvement stores.

The West Virginia Chief Recovery Officer, Maj. Gen. James Hoyer of the National Guard; the West Virginia State Disaster Recovery Officer, Keith Burdette, who is Secretary of Commerce for the State of West Virginia; and Federal Disaster Recovery Coordinator Kevin Snyder are coordinating a team of state and federal disaster recovery specialists to restore, redevelop, revitalize and better prepare affected communities.

Recovery has significantly progressed because of voluntary, faith and community-based groups that are donating their time and skills to help survivors muck out, repair and rebuild their homes. These groups are always the first and last presence to help disaster survivors recover.

Whole community partners continue to collaborate to find solutions to enable West Virginia’s recovery and will be here as long as it takes.

Registering with FEMA is the first step in qualifying for assistance. Sept. 7 is the last day for survivors to file an application. FEMA encourages all survivors who sustained disaster-related damage or losses to apply by phone (voice, 711 or relay service) at 800-621-3362 (TTY users should call 800-462-7585) or online at DisasterAssistance.gov. The toll-free lines are open 7 a.m. to 10 p.m. EDT seven days a week. Multilingual operators are available.

Additional information on West Virginia’s disaster recovery can be found by calling the FEMA Helpline 800-621-3362 or visiting: www.DisasterAssistance.gov; www.WVflood.com; fema.gov/disaster/4273; twitter.com/femaregion3; and fema.gov/blog.

CHARLESTON, W.Va. – West Virginia is taking significant steps toward recovery following the severe storms, flooding, landslides and mudslides that occurred June 22-29, 2016.

The following highlights recovery progress made in the 60 days since the June 25 presidential disaster declaration and how disaster survivors and affected communities are overcoming challenges:

The deadline for survivors to register for federal aid under the IA program is Wednesday, Sept. 7, 2016.

So far, more than 8,732 West Virginia households have contacted FEMA for IA help.

To date, survivors have received more than $111 million in federal disaster assistance for a variety of recovery purposes.

More than $32.7 million in grants has been approved for a place to stay for homeowners and renters whose residences were uninhabitable and to make essential repairs for homes to be safe, secure and functional.
More than $6.2 million in grants has gone to homeowners and renters to repair and replace certain household items and for disaster-related burial, medical and dental expenses.
Homeowners, renters and businesses have received more than $44.2 million in low-interest disaster loans from the U.S. Small Business Administration (SBA) to repair, rebuild and replace damaged property and contents. Disaster loans cover losses not fully compensated by insurance or other sources.
NFIP policyholders have received more than $20 million in claims to repair and rebuild flood-damaged property.
The total Public Assistance Grants obligated as of Aug. 23 is more than $7.8 million

Online at https://disasterloan.sba.gov/ela/;
In person at a DRC (to find the closest one, go to www.fema.gov/drc.); or
By mail.

FEMA and SBA encourage homeowners, renters and business owners to submit your SBA loan application to help fund recovery and to ensure the federal disaster recovery process continues.

If your SBA loan application is approved, you may be eligible to borrow additional funds to cover the cost of improvements that will protect your property against future damage. Examples

If SBA determines you aren’t eligible for a home loan, they will refer you back to FEMA. This could make you eligible for FEMA aid.

Disaster recovery officials are still on the ground in West Virginia and interacting with survivors in a variety of ways to help them recover:

FEMA specialists have attended more than 30 community organization events in West Virginia to discuss and answer questions about federal disaster assistance.
More than 9,100 survivors have visited 15 Disaster Recovery Centers (DRCs). The first centers opened three days after the presidential disaster declaration.
More than 7,100 FEMA housing inspections have been completed.
FEMA disaster survivor assistance specialists canvassed the affected communities to encourage survivors to register for help, provide recovery information and listen to their concerns.
Free consultations on building hazard-resistant homes have been given to more than 2,800 survivors at DRCs and more than 5,300 at West Virginia home improvement stores.

Whole community partners continue to collaborate to find solutions to enable West Virginia’s recovery and will be here as long as it takes.

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Partnerships and progress: West Virginia severe storms, flooding, mudslides and landslides 60 days later

Louisiana Survivors Can Get FEMA Rebuilding Advice

Baton Rouge, La. — As Louisianans repair or rebuild their homes damaged by August floods, FEMA and local hardware and home improvement stores have teamed up to provide free information, tips and literature on making homes stronger and safer.

FEMA mitigation specialists will be on hand to provide information at area Home Depots from Aug. 25 through Sept. 10. They will be available to answer questions and offer home improvement tips and proven methods to prevent and lessen damage from future disasters. Most of the information is geared for do-it-yourself work and general contractors.

FEMA advisors will be on hand at information centers in these stores 7 a.m. to 7 p.m. daily.

THE HOME DEPOT

Lafayette Parish
1700 NE Evangeline Thruway
Lafayette, La. 70501

East Baton Rouge Parish
8181 Airline Hwy.
Baton Rouge, La. 70815

St. Tammany Parish
40 Park Place Drive
Covington, La. 70433

Free reference booklets, in English and Spanish, with information on protecting your home from flood damage, will be available at all locations. More information about strengthening property can be found at http://www.fema.gov/what-mitigation.

Additional information on Louisiana’s disaster recovery can be found by visiting fema.gov/disaster/4277, twitter.com/femaregion6, twitter.com/FEMA, facebook.com/FEMA, fema.gov/blog.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting

SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800)877-8339.

Louisiana Survivors Can Get FEMA Rebuilding Advice

Replacing Lost or Damaged Documents in Louisiana

BATON ROUGE, La. – Disasters such as the recent floods and storms commonly result in the loss of important documents, but Louisiana residents have ways to replace them. Here is a list of useful websites and telephone numbers:

SNAP Cards:

(Food Stamps): Phone: 1-888-524-3578

Website: www.dcfs.la.gov/DSNAP

Green Cards:

Phone: 800-375-5283

Website: https://www.uscis.gov/green-card/after-green-card-granted/replace-green-card

Birth and Death Certificates:

Phone: 225-342-9500

Website: http://new.dhh.louisiana.gov/index.cfm/page/635

Louisiana Driver’s Licenses:

Phone: 888-214-5367

Website: http://omv.dps.state.la.us/

Bank Checks, ATM/Debit Cards or Safe Deposit Boxes:

Phone: 877-275-3342

Website: https://www.fdic.gov/

Credit Cards – Contact the appropriate issuing institution:

American Express: 800-327-1267

https://www.americanexpress.com/us/content/help/lost-stolen-card.html

Discover: 800-347-2683

https://www.discover.com/credit-cards/help-center/

MasterCard: 800-627-8372

https://www.mastercard.us/en-us/consumers/get-support.html

Visa: 800-847-2911

https://usa.visa.com/support/consumer/lost-stolen-card.html

Credit Reports: Equifax, Experian or TransUnion

Phone: 877-322-8228

Website: https://www.annualcreditreport.com/index.action

Social Security Cards:

Phone: 800-772-1213

Website: https://www.ssa.gov/ssnumber/

Fraud Alerts or a Credit Freeze:

Website: http://www.fightidentitytheft.com/security_freeze_louisiana.html

Other support:

Identity Theft Resource Center:

Phone: 888-400-5530

Website: http://www.idtheftcenter.org/

Email: info@fightidentitytheft.com.

Medicare Cards:

Phone: 800-772-1213

https://faq.ssa.gov/ics/support/kbanswer.asp?deptID=34019&task=knowledge&questionID=3708

Passports:

Phone: 877-487-2778

Website: https://travel.state.gov/content/passports/en/passports/lost-stolen.html

U.S. Savings Bonds:

Phone: 844-284-2676 (toll-free)

Website: https://www.treasurydirect.gov/indiv/research/indepth/ebonds/res_e_bonds_eereplace.htm

Tax Returns:

Phone: 800-829-1040

Website: https://www.irs.gov/uac/About-Form-4506T

Military Records:

Phone: 866-272-6272

Website: https://www.archives.gov/veterans/military-service-records/

Insurance Documents:

Phone: Check with your insurance agent.

Website: http://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html

Real Estate and Property Records (Mortgage Documents, Deeds, etc.):

Phone: Contact your agent.

http://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html

Medical and Prescription Records:

Call your doctor; medical and prescription records are tracked electronically.

Proof of Address/Residency:

Contact your local utility company to obtain a recent bill.

National Archives Records:

Phone: 866-272-6272

Website: General: http://www.archives.gov/preservation/records-emergency/public.html

Website: Saving family records: http://www.archives.gov/preservation/disasterresponse/guidelines.html

NOTE: FEMA does not endorse any specific products or services.

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We urge everyone to continue to use caution in areas where floodwaters remain. Monitor DOTD’s www.511la.org website for updated road closure information. Look for advisories from your local authorities and emergency managers. You can find the latest information on the state’s response at www.emergency.la.gov.

GOHSEP also provides information on Facebook and Twitter. You can receive emergency alerts on most smartphones and tablets by downloading the new Alert FM App. It is free for basic service. You can also download the Louisiana Emergency Preparedness Guide and find other information at www.getagameplan.org.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting

SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800)877-8339.

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Replacing Lost or Damaged Documents in Louisiana

Disaster Recovery Centers Open in St. Martin and Iberia Parishes

BATON ROUGE, La. – Disaster recovery centers will open Wednesday, Aug. 24, in Breaux Bridge in St. Martin Parish and in New Iberia in Iberia Parish to help Louisiana flood survivors. The centers are open 8 a.m. to 6 p.m. Monday through Sunday until further notice.

The disaster recovery centers are at the following addresses:

Veterans Home 800 Veterans Dr.

Breaux Bridge, La. 70517

Iberia Parish Fire Protection District Training Center 2417 Darnall Road

New Iberia, La. 70560

Survivors may locate other centers near them at fema.gov/disaster-recovery-centers or by calling the FEMA helpline at 800-621-3362.

To register, go online to DisasterAssistance.gov or call the FEMA helpline at 800-621- 3362. Help is available in most languages and phone lines are open 6 a.m. to 10 p.m. seven days a week until further notice.

(more)

Disaster Recovery Centers Open in St. Martin and Iberia Parishes, Page 2

about disaster assistance and low-interest disaster loans for businesses, private nonprofits, homeowners and renters. They can also help survivors apply for federal disaster assistance.

It is not necessary to visit a center to register for and receive federal disaster assistance. If possible, survivors should register with FEMA before visiting a recovery center.

For more information, applicants may contact the SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing DisasterCustomerService@sba.govor visiting the SBA’s website at sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

For information call the FEMA helpline at 800-621-3362 or go online to www.DisasterAssistance.gov or www.fema.gov/disaster/4263.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non- profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at SBA.gov/disaster Deaf and hard-of-hearing individuals may call (800) 877-8339.

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Disaster Recovery Centers Open in St. Martin and Iberia Parishes

Louisiana: Keep in Touch and Update Info with FEMA to Avoid Delays

BATON ROUGE, La. –You may find yourself frequently moving if you’re a survivor of Louisiana’s recent severe storms and floods.

If you’ve had any changes to your contact information it’s important to let FEMA know so the disaster assistance process stays on track.

FEMA may need to contact you to schedule an inspection or to get additional information to help process your application. That’s why it’s important to let them know as soon as possible if you’ve moved or have a new phone number.

You may update contact information two ways:

Online at DisasterAssistance.gov
By calling 800-621-3362
- People who use TTY may call 800-462-7585
- Those who use 711 or Video Relay Service (VRS) may call 800-621-3362.

If you had storm or flood damage in Louisiana you may also use those resources to apply for FEMA help if you haven’t done so already. Survivors in Acadia, Ascension, Avoyelles, East Baton Rouge, East Feliciana, Evangeline, Iberia, Iberville, Jefferson Davis, Lafayette, Livingston, Point Coupee, St. Helena, St. Landry, St. Martin, St. Tammany, Tangipahoa, Vermilion, Washington and West Feliciana parishes may be eligible.

It’s important to note that FEMA disaster assistance checks cannot be forwarded. If you cannot access your home address, you can request the postal service to hold your mail. You can also have the funds sent via direct deposit to your financial institution.

Residents are urged to contact their insurance company to file their flood insurance claims. For flood insurance policyholders who may have questions, FEMA has streamlined its process to better service claims and answer questions. Policyholders may call 800-621-3362 Monday through Friday from 8 a.m. to 6 p.m. and select Option 2. Call center staff are available to assist policyholders with information regarding their policy, offer technical flood guidance to aid in recovery, and respond to general as well as complicated questions about the NFIP. Policyholders with questions specifically about an insurance claim can be transferred to their insurance carrier for additional assistance.

Low-interest disaster loans from the U.S. Small Business Administration (SBA) also may be available to help individuals and business owners recover from the effects of the disaster. SBA helps businesses of all sizes, private nonprofit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. The loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion6 and the FEMA Blog at http://blog.fema.gov.

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Louisiana: Keep in Touch and Update Info with FEMA to Avoid Delays

Update on FEMA and Federal Partners’ Support to Disaster Recovery in Louisiana Parishes Affected by Floods

WASHINGTON – The Federal Emergency Management Agency (FEMA), federal partners’ and the state of Louisiana continue to work together to support relief efforts in Louisiana, to include opening Disaster Recovery Centers (DRCs) today.

FEMA and the State of Louisiana opened two DRCs today, and will continue to open additional centers in locations identified by the state to provide information to survivors. Three additional centers are scheduled to open on Monday. These centers bring together federal, state, and local representatives to share information and answer questions of disaster survivors. Survivors can apply for assistance at DRCs and meet face-to-face with recovery specialists. To find the nearest Disaster Recovery Center visit www.fema.gov/DRC, use the FEMA Mobile App or text DRC and your Zip Code to 43362 (4FEMA).

Survivors do not need to visit a DRC to get assistance as there are multiple ways to get assistance. Forty Disaster Survivor Assistance Teams are on the ground in Louisiana and at shelters to address immediate and emerging needs of disaster survivors including: on-site registration, applicant status checks, on-the-spot needs assessments, and access to partners offering survivor services. Residents and business owners who sustained disaster-related losses can also call 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY). The toll-free telephone numbers will operate from 7:00 a.m. to 10:00 p.m. (Central Time) seven days a week until further notice.

In addition, the U.S. Small Business Administration (SBA) opened two business recovery centers in Louisiana, one in Livingston parish and one in Tangipahoa parish. Business recovery centers provide a wide range of services to businesses impacted by the severe storms and flooding. An additional four business recovery centers will open on Monday, one in Ascension parish, two in East Baton Rouge parish, and one in Lafayette parish. SBA approved $36.4 million in low interest loans to Louisiana survivors and businesses to assist with uninsured and underinsured flood related losses.

More than 106,000 individuals and households have registered with FEMA for assistance, and more than $55 million has been approved to help survivors with temporary rental assistance, essential home repairs, and other serious disaster-related needs. Additionally, more than 25,000 National Flood Insurance policyholders have submitted claims for flood loss. FEMA has authorized and issued more than $15 million in advanced payments to NFIP policyholders in Louisiana who sustained damages by the flood providing expedited relief to disaster survivors.

Reverend David L. Myers, the director of the U.S. Department of Homeland Security’s Center for Faith-based and Neighborhood Partnerships, is traveling to Louisiana today to meet with the faith-based community. National Voluntary Organizations Active in Disaster (National VOAD) members including voluntary, non-profit and faith-based organizations are also working closely with the affected states and communities to assist with disaster survivor needs. For those looking for ways to help in the community, cash donations offer voluntary agencies flexibility in obtaining the most-needed resources and provide money to the local economy to help businesses recover.

In addition to these efforts, the federal government and other partners are providing the following support:

FEMA has more than 2,000 personnel on the ground, including six Incident Management Assistance Teams and Mobile Emergency Response Support personnel. FEMA also provided the state more than 650,000 liters of water, 812,000 meals, 20,000 cots and 42,000 blankets for distribution.

The Corporation for National Community Service (CNCS) deployed more than 445 AmeriCorps members, including FEMA Corps and AmeriCorps Disaster Response Teams, to support shelter operations, home clean-up operations, survivor call centers and disaster survivor assistance teams.

The Salvation Army deployed mobile feeding trucks to serve meals, drinks and snacks to residents affected by the flooding.

Tide Loads of Hope mobile laundry truck arrived in Baton Rouge on Friday. The mobile washing unit is collecting, washing, drying and folding laundry free of charge. An extended capacity semi-truck equipped with 32 energy efficient washers and dryers arrive in Louisiana this week. Truck location updates are available at www.twitter.com/tide.

Duracell PowerForward Truck is providing free batteries and mobile charging to those affected by the floods. Truck location updates are available at www.twitter.com/duracell.

The American Red Cross (ARC) operational priorities continue to focus on providing food, shelter and relief supplies to survivors and working closely with local authorities to assess what and where the current needs are. Approximately 3,000 people remain housed in 20 ARC community shelters. Since the flooding began last week, ARC has provided more than 39,000 overnight stays in shelters and served more than 200,000 meals and snacks with feeding partners. The Red Cross Shelter Finder app displays open Red Cross shelters and their locations on an easy to use map interface. Survivors can also find the location of the nearest shelter by texting SHELTER and their Zip Code to 43362 (4FEMA). The American Red Cross activated the Safe and Well program to allow survivors to let family members know they are safe and for family members to search for loved ones.

Southern Baptist Disaster Relief (SBDR) deployed volunteers, equipment and resources, including four kitchens in Baton Rouge, Hammond, Lafayette and Walker. The four kitchens are staffed by SDBR volunteers from Louisiana, Mississippi, Missouri, Oklahoma and the Southern Baptists of Texas Convention. Alabama SBDR is preparing for the response and will be sending volunteers and at least one shower unit.

AmeriCares deployed an emergency response team to assess health needs in impacted areas and coordinate aid shipments, including medicine, bottled water and hygiene products.

United Way of Southeast Louisiana set up a flood relief and recovery fund to accept donations to support short- and long-term efforts to provide relief and recovery to areas affected by flooding.

The National Guard activated more than 2,600 National Guardsmen to assist with emergency flood response. Guardsmen have rescued more than 19,000 residents and 2,600 pets, and continue assisting with distribution of water, meals, cots, and tarps, and providing additional security and shelter support.

Team Rubicon deployed a recon team to evaluate the flooding along the Gulf Coast. The team on the ground is connected with Louisiana Voluntary Organizations Active in Disaster (VOAD) and has identified a base of operations in Baton Rouge.

Catholic Charities Archdiocese of New Orleans sent counselors, case managers, and a nurse to assist the organization’s Baton Rouge location.

The U.S. Army Corps of Engineers (USACE) deployed team leaders and subject matter expert personnel to assist the state and local government with debris removal and flood response operations.

The U.S. Environmental Protection Agency is providing technical assistance to FEMA regarding the management and disposal of white goods, household hazardous waste or other potentially hazardous materials. EPA is assisting the Louisiana Department of Environmental Quality with emergency response and spill assessment needs in the flooded areas.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema and www.youtube.com/fema. Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema.

The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

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Update on FEMA and Federal Partners’ Support to Disaster Recovery in Louisiana Parishes Affected by Floods

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