WINDSOR, Conn. – Not every Connecticut resident who registered for federal disaster assistance following Hurricane Sandy will qualify for aid. But an appeal process can ensure those affected by the storm will receive all aid to which they are legally eligible.

An applicant has 60 days from the day a determination letter arrives to appeal the FEMA decision.

To file an appeal, write a letter explaining why the decision about the amount or type of assistance received is not correct. The letter should include any documents supporting the applicant’s claim.

The letter should also include:

  • the FEMA Disaster number (DR-4087-CT);
  • the applicant’s FEMA registration number;
  • the last four digits of the applicant’s Social Security number; and
  • the applicant’s name on all pages of the letter.

Additional information is available on Pages 9-11 of the FEMA booklet, “Help after a Disaster: Applicant’s Guide to the Individuals & Households Program.”

The letter must be signed, dated and mailed to:

FEMA

National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-7055

Letters may also be faxed to 800-827-8112 with a cover sheet to: Attention – FEMA.

If applicants do not get the assistance they expected, the FEMA appeal process is a way to revisit the survivor’s application and information.

Applicants who do not understand the FEMA determination letter should ask questions via the FEMA helpline, 800-621-3362, or visit a Disaster Recovery Center. For the location of a convenient recovery center, go to: http://go.usa.gov/g2Td.

For a video on filing an appeal: http://go.usa.gov/ggkF

The deadline to register is Dec. 31. Registering for disaster assistance with other agencies or organizations does not register survivors for FEMA disaster assistance. Having FEMA flood insurance does not register policyholders for disaster assistance; flood insurance claims are handled separately.

Register online anytime day or night at www.DisasterAssistance.gov, or with a smartphone or other Web-enabled device at m.fema.gov. Register or get questions answered by phone anytime by calling FEMA at 800-621-3362. The TTY number is 800-462-7585. Multilingual operators are available 24 hours a day, seven days a week. Wait for the English message to finish to reach the multilingual operators.

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Federal Disaster Assistance Includes Right of Appeal

What to Expect After Registering With FEMA 

Release Date: April 3, 2012
Release Number: 4059-016

» More Information on West Virginia Severe Storms, Flooding, Mudslides, And Lanslides
» More Information on West Virginia Severe Storms, Tornadoes, Flooding, Mudslides, And Landslides

CHARLESTON, W. Va. — For people who suffered damages as a result of the recent tornadoes, severe weather and flooding, the first step in seeking assistance from the Federal Emergency Management Agency is to register, according to FEMA officials. This applies only to survivors living in the federally designated counties – Marion, Logan, Lincoln and Wayne.

“It’s easy to do,” said Charleston-based Federal Coordinating Officer Deanne Criswell. “You can call our toll-free number, which is 800-621-3362. Or you can go online at DiasterAssistance.gov. You absolutely must register to begin the process.”

Once registered, Criswell said, an applicant can expect a telephone call from a FEMA inspector to set up an appointment. Normally, this call will come within a few days after one registers, but almost always within 10 days. The applicant or someone at least 18 years old who lived in the home before the incident occurred must be present when the inspection takes place.

FEMA inspectors are contracted independent experts qualified to assess damages to buildings and other property that might have been damaged from the storms and flooding. Inspectors will always carry an official FEMA identification – and applicants are urged to jot down the badge number of the inspector who visits for future reference.

Inspectors do not determine whether an applicant or the damaged premises qualify for federal assistance. That is done by FEMA Individual Assistance personnel after evaluating the inspectors’ reports.

There is no fee charged for these inspections, Criswell said. The applicant will need to provide documented proof of ownership (for homeowners) and permanent occupancy (for both homeowners and renters). For example, these might include a utility bill or a copy of a rental lease.

The inspector will ask the applicant to sign a form authorizing FEMA to verify that the information given is accurate. Within about 10 days a letter will be sent by FEMA to the applicant with notification about the decision of whether the applicant is eligible for help. If so, that letter will be followed by a check (or there will be an electronic transfer to the appropriate bank account). The letter will explain what the money can be used to pay for, and applicants should be careful to use the funds as indicated.

If FEMA decides the applicant is not eligible for help, the letter will state the reasons for the denial of benefits, Criswell said. The letter will outline the process to appeal any decision the applicant thinks is erroneous.

An applicant might be referred to the Small Business Administration for help. If so he or she will receive an application for a low-interest loan to repair or replace real estate (up to $200,000) or personal property (up to $40,000). No one is required to accept any SBA loan, but filling out the application is part of the assistance process and helps FEMA in evaluating or re-evaluating any data.

Once FEMA receives an application for assistance and it is approved, the funds will be in the applicant’s hands within 10 days. For electronic bank-account deposits, the money will be available sooner. Applicants who do not receive their checks by mail promptly should phone the FEMA Help Line at 800-621-3362 or visit the nearest Disaster Recovery Center for information.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Modified: Tuesday, 03-Apr-2012 16:32:02

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What to Expect After Registering With FEMA

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