Storm Survivors in Texas Encouraged to Register for Disaster Assistance

AUSTIN, Texas—Texans who sustained damage or losses from the severe storms, tornadoes, straight-line winds and flooding that occurred Oct. 22 through Oct. 31 can now register for disaster assistance with the Federal Emergency Management Agency (FEMA).

The presidential disaster declaration of Nov. 25 makes federal assistance available to eligible individuals and business owners in 15 counties: Bastrop, Brazoria, Caldwell, Comal, Galveston, Guadalupe, Hardin, Harris, Hays, Hidalgo, Liberty, Navarro, Travis, Willacy and Wilson.

Survivors can apply online at DisasterAssistance.gov or by phone at 800-621-3362 or (TTY) 800-462-7585. Applicants who use 711 or Video Relay Service may call 800-621-3362. The toll-free numbers are open 7 a.m. to 10 p.m. seven days a week.

Applicants will be asked for the following information:

• Social Security number
• Address of the damaged primary residence
• Description of the damage
• Information about insurance coverage
• A current contact telephone number
• An address where they can receive mail
• Bank account and routing numbers for direct deposit of funds

Disaster assistance for homeowners and renters may include grants to help pay for:

• Temporary housing
• Essential home repairs
• Uninsured and underinsured personal property losses
• Other serious disaster-related needs not covered by insurance.

Long-term, low-interest disaster loans from the U.S. Small Business Administration (SBA) are available for businesses of all sizes (including landlords), private nonprofits, homeowners and renters. Disaster loans cover losses not fully compensated by insurance or other recoveries.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

Registering with FEMA is required for federal aid, even if a survivor has registered with another disaster-relief organization, such as the American Red Cross, or received federal disaster assistance as a result of a previous disaster.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4245, Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.