Hidalgo County, Texas Disaster Recovery Center to Close August 29

AUSTIN, Texas – The Disaster Recovery Center located at the Hidalgo County WIC Building, 1903 N. Knights Drive, Pharr, TX, 78577, will cease operations at 2 p.m., Saturday, Aug. 29. The final day for survivors to register for FEMA recovery assistance or to apply for a loan from the U. S. Small Business Administration is Thursday, Aug. 27.

The DRC, operated by the State of Texas and the Federal Emergency Management Agency and supported by other agencies, has remained open to meet the needs of area residents. The center has served as a one-stop shop for information and guidance about disaster assistance.

After the DRC closes, survivors with questions regarding their applications or the appeals process have several ways to obtain information:

• Go online at www.DisasterAssistance.gov.

• Call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. Multilingual operators are available.

• Visit the Texas Disaster Recovery website fema.gov/disaster/4223.

• Contact U.S. Small Business Administration’s Disaster Assistance Customer Service Center at 800-659-2955, email disastercustomerservice@sba.gov, or visit SBA’s website at  sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s National Flood Insurance Program has a call center to answer Texas policyholders’ flood insurance questions. Specialists can help with servicing claims, providing general information and offering technical assistance to aid in recovery. To speak with a flood insurance specialist, call 800-621-3362 between 8 a.m. and 6 p.m. Monday through Friday.

Visit http://www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger. For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4223, Twitter at www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, www.txdps.state.tx.us/dem.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.